Irving At Home Workers Solutions Consulting Experts
System Planning, Integration, Administration and Call Center Consulting Services
Enlarging your remote workforce may have a significant effect on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting SMBs to design, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Irving organization to pick the right tools and follow best practices in building and maintaining a safe virtual solution for telecommuters that promotes teamwork and delivers maximum business value. Progent offers support services ranging from as-needed expertise for helping you past occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Irving, Texas companies to with any facet of building a high-performing work-at-home environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, endpoint security, backup/restore solutions, and centralized management.
Network Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure required to support an at-home work environment can be particularly complicated if you must accommodate a mix of personal equipment such as PCs and laptops, routers, and Wi-Fi APs from different manufacturers and with a mix of OS software and firmware releases. Progent's experience providing online support for both legacy and modern IT products in virtual office venues allows you to make efficient use of your available infrastructure and offers fast access to top-tire consultants for implement essential updates. Support services offered by Progent to assist you to implement a productive work-at-home ecosystem include:
- Virtual Private Network (VPN) connectivity makes it possible to create a safe connection for authorized remote workers to access IT resources situated at your company datacenter or in a public cloud. Progent can assist your company to deploy and maintain VPN connections between your teleworkers and your key network resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your at-home workers to utilize Cisco's AnyConnect client software for secure VPN tunneling for a broad selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to view and use a remote PC's desktop. This provides IT managers significant control over the computing environment of at-home employees and offers remote users a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent offers expert online consulting for configuring routers from a variety of manufacturers. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting families and visitors, are commonly utilized by at-home employees to access their Internet router for work. This can create performance and cybersecurity problems. Progent can help you to mitigate these problems by providing services that include Cisco Aironet configuration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti WiFi AP integration assistance.
- Internet connectivity solutions impact the speed and reliability of connections between at-home workers and the corporate data center. Line-of-business processes might require backup Internet access in case the primary connection fails. Progent can provide expertise for picking service providers, choosing sensible service packages, and integrating redundant Internet connections. Refer to Internet access integration services.
VoIP Solutions for Teleworkers
Extending the business PBX system to include telecommuters is critical to maintaining a productive work-at-home solution. A broad range of cloud-based VoIP products are popular with small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's current or legacy products for VoIP management. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP environment that provides the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses optimize their current Cisco IP voice environments to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media apps deployed throughout the network. Unified Communications Manager supports additional mixed media services like messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consultants.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to support your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with users working outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to work with these VoIP solutions and deliver online deployment and troubleshooting expertise.
Video Conferencing for Telecommuters
A wide selection of voice/video conferencing products from major vendors enable virtual meetings, video conferencing, chat sessions, and screen/content sharing for both local users and telecommuters. Many companies utilize a mix of conferencing products to accommodate their various partners and customers. Progent can assist you to manage your current conferencing environment and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications product that supports presence, instant messaging, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone app for iOS and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for training. For details about Progent's support services for Webex and for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features such as voice/video calling, threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for additional Office 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and help your business to optimize your network architecture to run them.
Microsoft Integrated Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office families, providing a rich ecosystem of productivity apps that create a consistent user interface for sharing data and ideas across multiple sites and on a wide selection of endpoints. Progent has delivered online consulting services for Microsoft SharePoint and Exchange Server since their initial publication and can help your company to tune these critical collaboration products to optimize the effectiveness of your at-home workers.
SharePoint uses web sites to promote collaboration and information sharing by providing policy-driven delivery of data, business processes, and utilities for looking through enterprise-wide information silos. SharePoint permits you to create secure web portals that allows at-home workers to see and update aggregated corporate intelligence via Wikis, Blogs, social networking sites, and Web Parts. To learn about Progent's SharePoint consulting expertise, visit SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, see planning and configuration consulting services for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud storage service, comparable to GoogleDrive. Remote workers can save files to OneDrive, and colleagues anywhere can retrieve them securely through a browser. Included with Office 365, OneDrive enables home workers to co-edit documents. Revisions created offline are synced when you reconnect to the Internet. To learn about Progent's consulting services for Microsoft OneDrive, see Microsoft Onedrive configuration experts.
Cloud Integration Services for Teleworkers
Progent offers affordable online assistance for helping organizations to build, manage and optimize cohesive network models that include internal data centers, telecommuters, branch offices, and public cloud services. Progent can provide expertise for all types of cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help remote workers resolve problems with public cloud connectivity, authentication, and security.
Azure is a popular platform for public cloud services that enables you to utilize infrastructure, virtual servers, and key apps hosted on Microsoft's extensive cloud. Microsoft Azure features over one hundred services services including hosting for Windows and Linux-powered virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can help you to deploy VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity management with Azure AD, and plan backup and recovery systems with Azure Backup. Progent's cloud experts can also show you how to establish protected access to Azure for at-home workers by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. To find out about Progent's consulting expertise for Azure, go to Microsoft Azure expertise.
Office 365, now called Microsoft 365, is Microsoft's growing family of business productivity applications and cloud-based services available on a subscription basis. Microsoft applications and services are marketed in a selection of bundles designed for users ranging from students and small offices to major corporations. Progent offers quick and easy online contact with experts familiar with Microsoft 365-compatible endpoints based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to evaluate the various subscription plans available for Office 365 and configure 365 applications for your teleworkers to achieve maximum business value. For details about Progent's consulting services for Microsoft Office 365, refer to Microsoft Office 365 integration support.
Exchange Online is one of the most popular cloud-based applications in Azure-hosted Office 365 product product suite. Microsoft 365 Exchange Online provides the benefits of reduced spending for data center infrastructure, easier management, on-demand scaling, high reliability, and additional benefits inherent with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to run smoothly with on-premises deployments of Exchange, enabling customers to build hybrid networks. Progent's Exchange consultants can provide as-needed help to guide you past challenging technical roadblocks and also offer comprehensive project management services to ensure your teleworkers have easy and secure access to your Office 365 Exchange Online deployment. To find out Progent's consulting services for Office 365 Exchange Online, visit Microsoft 365 Exchange Online configuration and support expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing market and is the world's biggest source of cloud-based services. Progent can provide fast and economical online access to cloud connectivity consultants who can help your organization to design, deploy, manage, and debug hybrid information networks that integrate Amazon AWS cloud services with local data centers and with other popular cloud platforms such as Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to help your company to build a high-uptime network model so your employees have a productive computing experience regardless of whether they are working from your main office, a remote branch, at home, or on the road. To learn about Progent's expertise for Amazon AWS, visit Amazon AWS consulting support.
Google Cloud (GCP) is a leading suite of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to extend your existing IT resources with the Google Cloud, and Progent's database experts can help you make your critical apps cloud ready so your remote workers can benefit fully from Google Cloud Platform services. Progent's consultants can assist your business to deploy VMs on GCP Compute Engine, plan an efficient storage system with Google Cloud Storage services, and streamline access control for remote workers with GCP Cloud Identity. Progent can also help you to use GCP's management technology to control and monitor your GCP ecosystem. To find out, refer to Google Cloud Platform integration services.
Help Desk Call Center Support for Telecommuters
A fast, company-wide switchover to a from-home workforce, which might be motivated by an epidemic or as a component of a business continuity preparedness plan, can overstretch even a well-staffed in-house Help Desk. Progent's Help Desk services allow businesses to outsource or augment their Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center support services leverage Progent's nationwide network of online technical support specialists along with world-class ticketing and tracking software to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of remote Level 1 desktop technical support from initial service requests through ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables from-home workers to check or edit the status of their active trouble tickets, enter information, and append screen captures and attachments. Support services are delivered at a substantial price reduction off Progent's normal Level 1 technical service rates, and Progent makes available the option of fast hand-off to Level 2 and Level 3 IT specialists to deal with advanced issues. To learn more, see Progent's Standard Helpdesk Services for small companies.
- Progent's Call Center Supplemental Service enables your company to expand your current Help Desk team by sharing delivery of Help Desk Call Center services seamlessly between your in-house support organization and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's co-managed Help Desk service uses a collective support solution utilizing the leading professional services automation tool for handling help requests and trouble tickets, assigning responsibility, monitoring progress, and generating management reports. To learn how Progent's Support Desk Supplementation Services can help your business to provide best-in-class technical support to your at-home workforce, visit Progent's Call Desk augmentation Services.
Security and Compliance for Teleworkers
Telecommuters often use their own equipment and work in a physically unsecured environment. This increases their vulnerability to cyber threats and demands careful deployment of security appliances, remote endpoint monitoring, and the enforcement of security policies that adhere to best practices. Progent's veteran team of certified data security professionals can assist you to design, deploy and manage a modern security environment that guards vital data in networks that include an at-home workforce.
- Firewalls allow you to create a network environment that can be securely utilized by on-premises users and by telecommuters, mobile workers, suppliers, customers, and the public. Modern firewall devices allow you to assign and manage appropriate permissions to various groups of users and to scale your network and adjust your security profile as your business evolves and as cyber threats grow increasingly sophisticated. Progent supports both current and legacy security appliances from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For more information about Progent's firewall support expertise, visit firewall support expertise.
- Remote Endpoint Security Monitoring makes it easy to watch over the disparate devices used by at-home workers and either block or identify and respond to modern threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on each protected endpoint device, monitoring all activity and using state-of-the-art machine learning to identify new attacks at inception. When a cyberattack is spotted, ProSight ASM instantly disconnects the infected endpoint from the network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain protected even when they are not connected to the Internet. For details about ProSight ASM, visit remote endpoint security monitoring for teleworkers.
- Security Audits can evaluate the exposure of your network to all classes of outside and local security attacks for a network that includes an at-home workforce. Progent can deploy online, automated security inventory software for quickly and economically detecting a wide variety of security gaps that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be provided by network security experts with top certifications such as CISM, ISSAP, and GIAC, can help your company to audit your operations and policies and review your IT infrastructure to allow you to design the highest level of protection for your an at-home workforce.
Data Protection Solutions for Remote Workers
Data Protection covers saving and restoring vital information in order to prevent data loss and minimize restoration time in the event of storage system failures due to hardware breakdowns, programming glitches, operator mistakes, malware, or other causes. Reliable data protection solutions can be especially challenging to design and manage in hybrid networks that combine private data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for telecommuters must address multiple types of personally owned endpoints. Progent can provide fast remote access to experts knowledgeable about a broad range of products for backing up Windows, Apple and Linux/UNIX servers and desktops as well as laptops, iPads and smartphones. Leading backup/recovery solutions supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data spread across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that uses cloud storage and includes fine-grained restore and unified management.
- Disaster Recovery/Business Continuity strategies often envision scenarios that require a temporary changeover to an at-home workforce. Progent's senior disaster recovery planning consultants and business continuity specialists can assist you to produce, document and test a DR/BC strategy that includes the process of moving to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management platforms under the name Endpoint Manager, which includes Intune for cloud-based management of remote devices and Configuration Manager for managing onsite computers. Endpoint Manager features a unified environment for protecting corporate data by controlling on-premises, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote devices and applications. Remote endpoint devices can be user owned or company owned. IT administrators managing the endpoint devices of telecommuters can use Intune to provision and authenticate applications on devices, push patches and certificates, configure policies for accessing data and resources, set passwords, create VPN connections, determine how telecommuters share information, set up threat defense, verify compliance, and erase sensitive data from lost, stolen or deactivated endpoint devices. Microsoft Intune runs with Apple iOS, Google Android, Windows, and macOS endpoints. For details about Intune and to find out how Progent can help your company to use this platform to manage the endpoint computers of your teleworkers, visit Intune remote endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management product that helps network administrators to keep offsite endpoints current and protected. Workspace ONE uses VMware AirWatch for centralized endpoint administration combined with VMware's Horizon virtual software delivery technology for identity control, app management, and configuration management of endpoints. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site product via a one-time purchase. Top features of Workspace ONE include rapid over-the-air deployment of new notebooks, immediate onboarding of new employees, policy set up and enforcement for all categories of devices, unifies management reporting and analytics, email encryption, and seamless integration with Microsoft apps and cloud-based products. To find out about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE remote device management expertise.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive telecommuter environment for your Irving, Texas organization, call
An index of content::
Security Audit Services CISSP Certified
CISSP Certified Cybersecurity Manager Specialists
Progent's CISSP-certified cybersecurity experts can help businesses of any size with any facet of information system security. Progent can help create cost-effective security solutions that guard a small office from modern threats or Progent can design, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite, online, and mobile users sharing IT resources distributed across a mix of physical sites and various clouds.
Windows Server Essentials Server Backup Consultant Services
Windows Server Essentials and Office 365 Technology Professional
Microsoft Windows Server Essentials is an affordable, versatile platform that enables small organizations to transition from the traditional physical on-premises datacenter to the modern hybrid computing paradigm that combines both local and cloud-based resources. Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the possible productivity and cost advantages of moving to Windows Server Essentials and implementing a hybrid local/cloud model for your computing ecosystem. Progent offers full-service project management support so you can design and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent also offers ongoing consulting, troubleshooting, and training.
IT Services IP Address Management
Automatic Network Infrastructure Mapping Consultants
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their connectivity appliances like routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept current, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, locating devices that require important software patches, or identifying the cause of performance problems.
Google GCP Cloud Storage integration Engineers
24x7x365 Google GCP Cloud hybrid cloud solutions Consultant
Progent offers cost-effective online and onsite consulting to help companies of any size to move any part of their core network resources to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's cutting edge machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Progent's Management Team Small Business Computer Consulting
Best Progent's Management Information Technology Management
Progent's management team includes industry professionals with years of background providing network consulting services, technical support, and strategic IT planning to businesses ranging from small offices to Fortune 500 companies. Great support calls for great people, and Progent is proud to have put together a management team able to provide customers with the top service value in the industry.
Configuration Forefront Threat Management Gateway
Forefront Threat Management Gateway Consulting Services
Microsoft Forefront TMG 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a easily administered web gateway that acts as a single-server platform for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting capabilities, allows customized reports powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft consultants can assist your company to design and carry out test and production implementations; integrate Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also help you to upgrade economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Windows Server 2019 with Linux Help and Support
Windows Server 2019 USB Drive Witness Onsite Technical Support
Progent's certified Windows Server 2019 consultants can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
Meraki 802.11ac Access Point Specialists
Meraki MR18 Access Point On-site Support
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco appliances for streamlined management.
Integration IT Services for Network Service Firms
Consulting Support for IT Service Firms Support and Integration
Progent's Reseller Program for IT Service Firms lets you use Progent's consulting experts under your own brand as a seamless extension of your IT consulting team.
Shared Help Desk Online Troubleshooting
Supplemental Help Desk Support Outsourcing
Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount off Progent's normal desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex problems.
ISA 2004 Server Online Support Services
Microsoft Firewall Support and Setup
Progent's certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with multiple offices, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall experts are available to assist your company in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection requirements without overly limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Commute free Consulting Subcontractor Jobs
Virtual Office Infrastructure Work From Home Job
Progent's work environment will make you a better professional by improving your information technology skills and increasing the satisfaction of your customers. Progent delivers this commitment by attracting the top consulting experts for you to operate with, providing a state-of-the-art network and communications architecture, using proprietary application tools to enable the maximum quality of support, and by optimizing our operational models for finding and retaining clients.
Microsoft Windows 2008 Cluster Server Network Consultants
Windows Failover Cluster Support and Integration
The server cluster technology built into the high-end versions of MS Windows Server 2008 has been dramatically redesigned to simplify the deployment, setup, and management of server clusters that offer improved levels of network availability, protection, efficiency, and versatility. New or improved features include cluster Validation, revamped setup and installation, improved cluster management, redesigned cluster infrastructure for increased uptime, better security and quorum structure, minimization of failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help you assess the advantages of failover clusters, plan and execute a deployment, educate your network support personnel to administer your cluster environment, deliver continuing consulting and technical help services, and produce and test a business continuity plan.
Technical Consultant System Center 2016 and Skype for Business Integration
System Center 2016 and VMware Integration Consulting
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, enhancing and fixing System Center Operations Manager environments and offer organizations of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to import and set up SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
Computer Consultant Tracking Service Costs
Cisco Experts Service Reporting Online Consulting
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike some freelance consultants or small service firms who provide scant documentation or details of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service documentation transmitted by every staff member to every client. The discipline of documenting and archiving service records results in more efficient service and eliminates a variety of typical problems such as when a service customer is effectively held captive to a consultant who refuses to let go of vital service information.
Mac and Cisco Security Integration
Apple OS X Infrastructure Specialists
Progent's certified security consultants can show you how to secure your Mac environment through professional services including performing security audits, clean up after virus and worm penetrations, setting up firewalls, implementing secure off-site and mobile connectivity, deploying automated software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for the specific goals of your business information system.
Amazon MWS integration training Development Group
24 Hour Amazon MWS programming Development Group
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can expand their market, lower their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.
Microsoft Azure hybrid cloud solutions Consulting Services
Microsoft Azure enterprise hybrid cloud solutions Consulting
Progent offers expert online consulting services to help companies connect their networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid topologies that seamlessly combine physical IT assets as well as cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of cloud migration support services such as Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience delivering advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Windows Server 2016 Business Continuity Online Support
Microsoft Expert Windows Server 2016 High Availability Consulting Services
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, affordable creation of a stretch cluster quorum witness.
Urgent 64-bit Computing Consult
64-bit Server Network Engineer
Progent’s Microsoft-premier consultants can help you to enhance your desktops from 32 to 64 bits. Progent can help your company to understand the costs and advantages of migrating to 64-bit PC desktop computing, plan an efficient migration strategy that reduces business disruptions, and provide inexpensive, expert remote help to assist your company to configure 64-bit PC desktop operating systems and applications on your existing hardware.
Microsoft Certified Custom Application Design
Custom Applications Designer
For custom application creation, Progent can supply software design consultants to write line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics products including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to create company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Windows 8.1 Security Network Consultants
Top Quality Expert Microsoft Certified Windows 8.1 BitLocker Engineer
Windows 8.1 is engineered to run on computers from smart phones and tablets to engineering workstations. An abundance of innovative capabilities, including touch screen support and iconic tile GUI, offer a wide range of advantages for organizations who understand how to exploit them. Progent's Microsoft-certified experts can assist get your organization up the learning curve with Windows 8.1 and show you how to gain maximum competitive advantage from the product's various technical enhancements.
West Virginia Small Business Computer Consulting Firms
North Carolina Computer Specialists
If your organization does not require immediate online support but you think you will require technical services with your network soon, you can conserve time and expenses and ensure that the appropriate expertise will be available when you need it by contacting a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or email information@progent.com.
Microsoft Operations Manager Remote Consulting
Microsoft Operations Manager Online Support
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite troubleshooting to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
Top Rated Troubleshooting Dynamics GP/Great Plains
Top Quality Dynamics GP Great Plains Accounting Computer Consulting
Progent’s Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management tool built, like all Microsoft accounting solutions, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Microsoft Dynamics GP family, provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP/Great Plains is easy to install and configure, and with its segmented approach you are able to license only the capability you currently require, with the ability to add clients and increase capabilities in the future. Progent’s Microsoft Dynamics GP Software consulting experts can show you how to install, customize and manage Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.
Microsoft Certified Expert Windows One-On-One Training
Router Training
Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to resolve technical issues that are within their comfort zone, Progent is able to focus on offering hard-to-find services where Progent faces few competitors. Medium-size businesses who work with familiar independent consultants or who employ internal IT personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their IT environments more reliable, secure, and productive.
Locky ransomware recovery Consultant
Consultant Services ransomware business recovery
Progent's seasoned ransomware recovery experts can assist your business to restore a network victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky.
24-Hour Building to Building Wireless Case Studies
Proxim Wireless Case Study
Progent delivered a wireless integration solution that allowed a school to improve productivity and avoid the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate locations as far as 2.5 miles apart and can extend to even longer ranges. This wireless alternative offered improved performance and reliability than recourse to amplifying the 802.11b network, and since it uses the 5.8Ghz band it provided immunity to local interference.
Engineer Business Portal for Dynamics GP
Dynamics GP Integration Manager Services
Progent's seasoned application designers and software developers can help your company to create customizations to Microsoft Dynamics GP/Great Plains that address the special needs of your business while retaining the advantages of Windows integration. Progent can also provide expertise with a range of software development technologies that can be utilized to build integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Fully Redundant Network Consultants
Professional High-Availability Interoffice Connections
Progent’s non-stop interoffice connectivity and fault tolerant system connection professionals can help small companies create non-stop Interoffice connectivity by means of fully redundant system architectures featuring automatic failover. Progent’s CCIE engineers can plan and deploy high-availability Inter-office connections based on fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over can provide economical non-stop interoffice networking.
SharePoint Server Technology Consulting
Microsoft Office SharePoint Server 2003 Online Support
Progent’s Microsoft-certified consultants offer small and midsize businesses computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and information. SharePoint Portal Server provides a central spot for your employees or clients to access, organize, share and interact with relevant information, documents, and software and to communicate with one another. It allows quicker and better decisions, more efficient sharing across groups and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of information available inside and outside an organization. Windows SharePoint Services join employees, clients, workgroups and projects with the information they’ve developed in a manner that makes data convenient to locate, download and apply.
Cisco Firepower 1000 Series Firewalls Setup and Support
Configuration Cisco Firepower 4000 Series Firewalls
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of advanced security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT ecosystems that span local offices, data centers, private clouds and public clouds.
Network Engineer Automated Server Inventory
Outsourcing Remote Server Monitoring
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of critical devices that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to disrupt productivity.
Technical Consultant Jabber and Office 365
Jabber and WiFi Support and Help
Progent's Jabber consultants can provide online or onsite support to assist businesses of any size to plan, deploy, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth expertise for all the products, technologies and services that make up creating a cohesive Jabber collaboration solution including Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
On-site Support Fault Tolerant Internet Connection
Fault Tolerant BGP Technology Consulting
Progent's Cisco-certified IT consultants can show you how to build an economical, high availability Internet configuration architecture that can achieve non-stop Internet access through a broad range of high availability Internet access technologies including non-stop BGP, transparent fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert consultants to help you apply the most current technology for fault tolerant Internet connections to implement a cost-effective, fully redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet availability.
Microsoft Certified Partner Network Consulting Office SharePoint Server 2003
Windows SharePoint Services IT Services
Progent's Microsoft-authorized consultants can show you how to evaluate the economic case for implementing SharePoint Portal Server 2007, consult with you on the appropriate edition of Microsoft SharePoint for your circumstances, provide setup and integration expertise, help you to install Microsoft SQL Server as a supporting database manager, improve your network integrity, integrate your off-the-shelf and customized application programs to work with Microsoft SharePoint Server 2007, develop a company-wide security strategy that incorporates portal technology, and provide troubleshooting and Help Desk services.
Solaris IT Services
Protect Solaris
If your business has a Solaris environment or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can help your entire organization in a broad range of security topics such as security management practices, security architecture and strategies, connection control systems and methodology, software development security, business processes security, hardware security, communications, network and Internet security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the fundamental skills and worldwide standards of performance that information security professionals are required to possess. These certification give IT management the assurance that those who have achieved their CISM or ISSAP qualification have the background and theory to offer world-class security management and consulting services.
Microsoft Exchange IT Services
Emergency Exchange 2007 Server Engineer
Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Top Microsoft Exchange 2003 Online Support Services
Microsoft Exchange 2019 Support and Help
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and supporting email solutions for companies in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email environment features compliance, service continuity, easy connectivity for off-site and wireless users, time-saving management utilities, and seamless integration with telephony. Progent provides expertise and integration services for Microsoft Exchange 2016 Server, Exchange 2013, Microsoft Exchange 2010, Microsoft Exchange 2007 Server, Exchange 2003 Server, and MS Exchange 20000 Server. Progent can also help small or medium companies to migrate to Exchange 2016 or Exchange 2013.
Consult Microsoft Teams and AAD Sync
Microsoft Teams and iPhone Specialists
Progent can assist you to plan an upgrade to Microsoft Teams from Skype for Business Online and install, manage, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Professionals Microsoft AD
Microsoft Experts Technology Consulting Active Directory
Microsoft Windows Active Directory requires extensive hands-on experience to configure efficiently across an enterprise. Progent’s Microsoft Certified engineers are skilled in designing, integrating, and troubleshooting sophisticated Enterprise Active Directory installations. Progent’s areas of expertise with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual beta version configuration objects in online Active Directory systems, and fixing unsuccessful installations of AD and Active Directory-integrated programs.
Meraki Access Point Security Professionals
Meraki Computer Consultants
Progent's Meraki wireless access point consultants provide remote and onsite support to help organizations of any size to plan, deploy, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to set up and support Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical connectivity, performance, security, manageability and uptime for wired and wireless users regardless of their mobility or device.
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