Irving Teleworkers Integration Consulting and Support
Solution Planning, Setup, Administration and Troubleshooting Consulting Experts
Expanding your at-home workforce can have a significant impact on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of experience helping SMBs to design, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Irving organization to select the right tools and adhere to best practices in building and operating a secure virtual office solution for telecommuters that promotes collaboration and returns maximum value. Progent offers support services ranging from on demand expertise for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Irving, Texas organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, data security, data protection solutions, and unified management.
Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure needed to support a remote workforce can be especially challenging if you must manage a mix of worker-owned hardware such as desktop computers and laptops, routers, and wireless APs from different vendors and with a variety of operating systems and firmware releases. Progent's experience delivering remote support for both legacy as well as modern IT products in remote office solutions enables you to make efficient use of your existing infrastructure and offers ready access to top-tire consultants for implement necessary updates. Services offered by Progent to assist you to implement a productive telecommuting ecosystem include:
- Virtual Private Network (VPN) technology makes it possible to establish a safe connection for authorized at-home workers to access IT resources located at your company datacenter or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN access between your teleworkers and your various network resources by providing online VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can help your telecommuters to utilize Cisco's AnyConnect client software to provide safe VPN tunneling for a broad range of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products allow an at-home worker to see and interact with a remote computer's desktop. This technology provides network managers substantial control over the digital ecosystem of telecommuters and offers them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers connect home networks to the Internet and support VPN connections, home wireless connectivity, and firewall services. Progent offers expert online consulting for setting up routers from a variety of manufacturers. See router integration services from Cisco-certified experts.
- Home Wireless networks, typically supporting an entire household and visitors, are frequently used by telecommuters to connect to their Internet router for work. This can create performance and cybersecurity issues. Progent can assist businesses to mitigate these problems by delivering expertise that include Cisco Aironet configuration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi wireless AP setup assistance.
- Internet connectivity solutions impact the performance and reliability of connections between telecommuters and the company network. Business-critical applications may require redundant Internet connections in case the primary connection fails. Progent can provide guidance for identifying service providers, choosing sensible bandwidth and data volume offerings, and configuring redundant Internet connections. Refer to Internet connectivity integration services.
IP Voice Solutions for Remote Workers
Expanding the business PBX system to accommodate remote users is vital to maintaining a productive at-home workforce. A variety of cloud-based IP voice products are popular with SMBs to server remote users. Many enterprises depend on Cisco's current or legacy platforms for VoIP management. Progent can assist organizations of any size to plan or maintain a remote IP voice service that provides the versatility, convenience and protection required for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses tune their existing Cisco VoIP environments to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony features to devices like IP phones, media processing products, Voice over IP gateways, and multimedia applications used across the network. Unified Communications Manager supports additional combined media services such as messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent can assist you to support your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, visit CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to support these solutions and deliver on-demand configuration and troubleshooting expertise.
Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from major vendors support virtual discussions, video and voice conferencing, chat, and screen sharing for both local workers and telecommuters. Many organizations utilize a mix of conferencing products to accommodate their different partners and customers. Progent can help your organization to maintain your existing voice/video conferencing ecosystem and enhance the engagement of your remote workforce.
- Skype for Business is Microsoft's popular unified communications product that enables real-time presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help you to configure and manage Skype for Business clients to support your remote employees. For details about Progent's support services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for voice/video sessions. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference. To learn more about Progent's support expertise for Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities that include IP voice and video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and assist you to optimize your network architecture to run them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office families, providing a powerful environment of productivity apps that create a cohesive user experience for sharing data and ideas throughout multiple sites and on a wide selection of endpoint devices. Progent has delivered remote consulting services for Microsoft SharePoint and Exchange since their original publication and can help your company to tune these flagship collaboration platforms to maximize the effectiveness of your at-home workers.
SharePoint utilizes web sites to facilitate collaboration and information sharing by providing policy-driven access to content, workflow, and tools for looking through enterprise-wide information silos. SharePoint allows you to create protected portals that enables at-home workforce to see and update aggregated business intelligence via Wikis, Blogs, social networking sites, and Web Parts. To find out about Progent's SharePoint consulting expertise, see SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, visit integration consulting for Exchange Server.
OneDrive is Microsoft’s shared cloud-based file hosting and synchronization service, similar to GoogleDrive. Remote workers can save files to the OneDrive service, and co-workers anywhere can retrieve them securely through a web browser. Included with Office 365, OneDrive enables home workers to co-author files. Revisions made offline are automatically uploaded when you reconnect to the Internet. For details about Progent's expertise for Microsoft OneDrive, go to Onedrive configuration experts.
Public Cloud Integration for At-Home Workers
Progent offers fast and affordable online support for helping businesses to build, maintain and optimize cohesive network architectures that combine physical data centers, telecommuters, branches, and cloud services. Progent offers expertise for all modes of public cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help telecommuters resolve issues with cloud access, authentication, and cybersecurity.
Azure is a popular platform for public cloud software and services that allows you to use infrastructure, servers, and critical applications running on Microsoft's extensive cloud. Azure features more than 100 cloud-based services including hosting for Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can assist your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity control with Azure Active Directory, and plan backup and recovery solutions with Azure Backup. Progent can also help you create secure connections to Azure services for telecommuters by configuring and troubleshooting firewall appliances and VPN tunnels. For details about Progent's consulting expertise for Microsoft Azure, visit Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's growing suite of business productivity software and cloud-based services available by subscription. Microsoft apps and services are marketed in a variety of bundles designed for users ranging from students and households to large enterprises. Progent can provide quick and easy online access to experts knowledgeable about Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to evaluate the various subscription plans offered with Office 365 and deploy 365 apps for your at-home workers in a way that delivers maximum business value. For details about Progent's consulting services for Microsoft Office 365, go to Office 365 consulting services.
Microsoft 365 Exchange Online is one of the most widely used applications in Azure-hosted Office 365 product line. Office 365 Exchange Online offers the advantages of lower spending for data center infrastructure, easier management, dynamic scaling, high availability, and additional benefits associated with public clouds. Microsoft has engineered Office 365 Exchange Online to run smoothly with local deployments of Exchange, allowing customers to build hybrid cloud/onsite networks. Progent's certified Exchange experts are available for occasional assistance to guide you past tough technical bottlenecks and also offer end-to-end project management services to ensure your teleworkers have easy and secure access to your Office 365 Exchange Online deployment. For details Progent's support services for Microsoft 365 Exchange Online, go to Office 365 Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the industry's leading provider of cloud-based services. Progent offers fast and economical online contact with cloud integration experts who can assist your business to plan, deploy, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to help your company to build a high-availability network architecture to make sure your employees have a productive computing environment whether they are working from your headquarters, a remote branch, from home, or on the road. To learn about Progent's consulting services for Amazon AWS, visit Amazon AWS consulting expertise.
Google Cloud Platform is a leading suite of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can help you to scale your existing IT assets with the Google Cloud Platform, and Progent's database experts can help you make your critical apps cloud ready so your at-home workers can benefit fully from Google Cloud services. Progent's consultants can assist your business to deploy virtual machines on Google Cloud Compute Engine, design an efficient storage system with GCP Storage, and streamline access control for telecommuters with Google Cloud Identity. Progent's consultants can also help your business to use GCP's unified management technology to administer and monitor your Google Cloud environment. For details, see Google Cloud Platform (GCP) consulting services.
Help Desk Services for Teleworkers
A sudden, enterprise-wide transition to a telecommuter business model, which might be the result of an epidemic or as a component of a business continuity plan, can overstretch even the most efficient in-house Help Desk. Progent's Help Desk Call Center services allow businesses to outsource or expand their Help Desk by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Desk services utilize Progent's extensive network of remote technical support experts along with enterprise-class trouble ticketing and follow-up software to offer an economical, modern Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 PC technical support from initial service requests to ticket generation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables teleworkers to monitor or update the status of their active tickets, enter information, and upload screenshots or relevant files. Technical support services are provided at a significant discount off Progent's ordinary Level 1 technical service rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 support experts to deal with complex problems. For details, refer to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Desk Supplemental Service enables you to expand your current Support Desk staff by sharing delivery of Help Desk Call Center support services transparently between your in-house IT support organization and Progent's nationwide team of PC support technicians and subject matter specialists. Progent's co-managed Support Desk service is based on a collective support solution based on the number one professional services automation (PSA) platform for handling service requests and trouble tickets, assigning ownership, tracking progress, and generating management reports. To find out how Progent's Support Desk Supplementation Services can enable your company to deliver best-in-class desktop support to your at-home employees, see Progent's Call Desk augmentation Services.
Security and Compliance for Teleworkers
Remote workers commonly use their personal computing devices and work in an unsecured space. This increases their vulnerability to cyber attacks and calls for careful use of firewalls, remote monitoring, and the creation of security policies in compliance with best practices. Progent's veteran team of certified data security experts can help your company to design, implement and manage a compliant security environment that guards critical information in IT networks that include remote workers.
- Firewalls allow companies to build a network that can be securely accessed by on-premises users as well as by telecommuters, mobile workers, suppliers, customers, and other stakeholders. Next-generation firewall appliances permit you to configure and control appropriate permissions to different classes of users and to scale your IT network and adjust your security profile as your business evolves and as cyber threats become more complex. Progent works with both current and legacy firewall devices from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall support services, see firewall configuration and support expertise.
- Remote Endpoint Monitoring makes it easy to track the various devices utilized by telecommuters and either reject or spot and mitigate the latest cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on each protected endpoint device, monitoring all activity and utilizing state-of-the-art AI technology to identify zero-day threats on arrival. When an attack is spotted, ProSight ASM immediately isolates the targeted endpoint from the corporate network to contain the malware. Since the ProSight Active Security Monitoring agent is autonomous, endpoints stay secure even if they are not connected to the Internet. For more information about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for telecommuters.
- Security Audits can assess the exposure of your information system to all classes of outside and internal security threats for an environment that incorporates teleworkers. Progent can run online, automated cybersecurity analysis scanning for quickly and affordably detecting a wide variety of security weaknesses that can be surfaced over the Internet. Progent's endpoint security assessment consulting services, which can be provided by security professionals with advanced certifications including CISA, ISSAP, and GIAC, can assist your business to evaluate your procedures and governance policies and review your network infrastructure to enable you to implement top-level protection for your at-home workers.
Data Protection Solutions for Telecommuters
Data Protection covers saving and restoring vital data so as to prevent data loss and reduce recovery time and effort in case of storage system problems due to hardware breakdowns, programming glitches, human mistakes, cyber attack, or other causes. Dependable data protection strategies can be particularly difficult to design and manage in hybrid networks that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for telecommuters must address diverse kinds of user-owned endpoint devices. Progent can provide quick online access to experts knowledgeable about a wide range of products for protection Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iPads and handhelds. Leading backup/recovery products maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud-based storage and includes granular restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate circumstances that call for a quick changeover to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity planning consultants can help your business to develop, document and validate a DR/BC strategy that includes the logistics of moving to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing on-premises endpoints. Endpoint Manager offers a centralized environment for protecting critical information by managing on-premises, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and protecting remote devices and software. Remote endpoint devices can be personally owned or business owned. IT administrators managing the endpoint devices of at-home workers can utilize Intune to provision and validate applications on managed devices, push updates and certificates, set up policies for accessing data and networks, set passwords, create VPN tunnels, control how home-based workers share data, set up threat protection, verify compliance, and delete corporate information from lost, stolen or decommissioned devices. Intune works with Apple iOS, Android, Windows, and macOS endpoints. To find out about Microsoft Intune and to find out how Progent can help your company to use Microsoft's Endpoint Management to administer the endpoint computers of your telecommuters, visit Intune telecommuter endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) product that helps network administrators to keep offsite endpoint devices current and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint management combined with VMware's Horizon virtual application delivery technology for identity control, application management, and configuration management of endpoints. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product through a perpetual license. Top capabilities of Workspace ONE include rapid over-the-air provisioning of new notebooks, immediate onboarding of new users, policy set up and enforcement for all categories of devices, aggregated management reporting and performance analytics, an email encryption gateway, and integration with Microsoft apps and cloud services. To learn about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE mobile device management expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Irving, Texas company, phone
An index of content::
Dell DRAC Consult
HP Lights-Out 100c Remote Management Card Professional
Remote server management cards give IT managers full control over a server without the need for a personal visit. Through these management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to plan, implement, and manage a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote management cards to provide low-cost off-site technical support. Progent has experience with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.
Ubiquiti XG switch Professionals
Consultancy Ubiquiti UniFi Controller
Progent can provide fast access to the expertise of seasoned wireless consultants who can assist organizations to assess the advantages of Ubiquiti UniFi wireless access points for your company and assist you to design, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to select, configure, and position Ubiquiti UniFi wireless access points for your required signal coverage and performance.
System Center 2016 Virtual Machine Manager Specialist
System Center 2016 Business Continuity Remote Support
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS environments that incorporate Linux, Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center solution.
Private Cloud Solutions Consultant
Virtual Server Private Cloud Hosting Specialist
Progent’s private cloud hosting service allows small and midsize organizations to run key applications such as SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. You can take advantage of Progent’s private cloud hosting service to avoid large capital costs for the acquisition, maintenance, and operation of network hardware and data center facilities while benefiting the highest levels of system availability and physical security.
Exchange 2000 Server Upgrade Remote Troubleshooting
Microsoft Expert Exchange Server 2000 Upgrade Computer Consulting
Progent is among the most qualified network consulting companies for creating email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses derive the full advantages of Exchange Server 2000 for typical scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 support.
Consultant ISA 2004 Standard Edition Server
ISA 2004 Standard Edition Server Technical Support
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds creating Microsoft-based security designs for IT networks with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small company plan and deploy a configuration of Microsoft ISA Server 2004 that meets your IT security needs without restricting your productivity.
Juniper SSG520M Router Security Tech Services
Juniper SSG520M Router Information Technology Consulting
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Emergency Remote Access Computer Consultant
Top Cisco VPN On-site Support
Cisco's security and offsite access technology for small to mid-size businesses offer a complete array of easy-to-administer protection products to help you safeguard your entire information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional consulting staff includes experienced engineers with Cisco CCIE and CCNP qualifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that align most closely with your corporate goals.
Skype for Business and Cloud Voicemail Professional
Skype for Business Persistent Chat Specialists
Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and PSTN calling. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support to help your company to manage and repair your existing Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also help you to design and carry out an efficient Skype for Business upgrade.
Network Consulting System Center 2016 Cloud Integration
SCOM 2016 Professional
Progent has more than a decade of background configuring, maintaining and troubleshooting the key components included with Microsoft System Center and can help your organization to plan, configure, maintain, and fix your System Center solution to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can assist you to upgrade to the latest edition of Microsoft System Center from an earlier release or from another IT management solution to deliver the benefits of enterprise-class provisioning, automation, security and compliance, plus datacenter and application availability and performance monitoring.
ProSight Email Data Leakage Prevention Professional
Technology Professional Email Allow Lists
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver web-based management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Windows Server 2019 Encrypted Networks Engineers
Consultants Windows Server 2019 integration
Progent's certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Consulting Dynamics GP Analysis Cubes for Excel
Dynamics GP Management Reporter Consulting Services
Dynamics GP accounting offers analytics and reporting capabilities that let you monitor all business processes, revenues and expenses, and market patterns with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can help you create reports that let you understand your business more thoroughly, turning raw data into valuable management information. Progent can improve your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to offer custom line-of-business software development and web commerce solutions that integrate transparently with Microsoft Dynamics GP.
Meraki Access Point Management Onsite Technical Support
Cisco Expert Meraki Wireless AP Configuration
Progent's Cisco-certified wireless networking experts can provide remote and on-premises consulting and troubleshooting services to assist you to plan, install, administer, tune, and repair Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's consultants can also assist your organization to design and deploy hybrid environments that combine local and cloud-based resources and that provide easy access, enhanced security and compliance, unified management, and dependable operation for all your mobile and desktop devices.
SCCM 2012 Policy Settings Troubleshooting
Configuration Manager 2012 Network Consultant
Progent can help your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older change management solution or assist you to modify your existing SCCM 2012 environment to accommodate your changing business needs. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM by delivering expertise with associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Network Consultant Office SharePoint Server 2007
Microsoft Information Technology Consulting SharePoint 2007
Progent’s Microsoft-certified experts can provide companies of all sizes consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server provides a common spot for your employees or customers to access, organize, distribute and manipulate relevant data, files, and applications and to interact with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and major tasks with the information they’ve developed in a way that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint consultants can help your organization to manage your existing SharePoint solution or migrate to the current version of SharePoint.
Consult Internet Carrier Selection
24-Hour ISP Selection Consult
Progent offers access to the cost-effective services of remote Internet connectivity consultants to assist your company to evaluate or update your ISP services so your Internet connectivity solution aligns with your business needs. Support services provided by Progent include evaluation of your current bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and managing a smooth move to a new ISP and/or service arrangement. Provisioning can include optimizing current routers and switches and configuring additional ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
SharePoint Online Consultants
SharePoint Designer 2013 Integration
Progent has been providing SharePoint support since the first SharePoint product was published over a decade ago, and Progent has the scope of technical know-how to help businesses of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration environment; determine if an in-house, online or hybrid configuration is best suited for your busi9ness; and pick the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can help in individual tasks related to your SharePoint 2013 deployment.
wireless VoIP phone and Aironet APs Consultant Services
Top Cisco Certified wireless IP phone upgrades IT Services
Progent's Cisco wireless IP phone configuration experts can provide remote and onsite assistance to help you create and administer a Cisco wireless IP phone solution by providing integration services that can range from debugging the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Network Consultants SharePoint 2013 Web Parts
24-Hour Online Help SharePoint 2013 Office Web Apps Server
Progent has been delivering SharePoint support since the initial product was published over a decade ago, and Progent has the breadth and depth of technical know-how to help businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine whether an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and pick the right version of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can help in individual jobs associated with your SharePoint 2013 migration.
Microsoft Virtual Server 2005 Consult
Microsoft Server Virtualization Integration Services
Microsoft Virtual Server, hosted on the Microsoft Windows Server platform and based on software first developed by Connectix, provides the power needed to carry out hardware reduction, application upgrade, and server quarantine tasks via virtualization technology in an enterprise-ready computing network with high expandability, manageability, and availability. Microsoft has targeted Virtual Server at companies who want to enhance ROI in software programming and piloting, migration from outdated line-of-business software, and server consolidation. Progent's skilled Virtual Server consultants can assist your company to assess and deploy Microsoft Virtual Server 2005.
Call Desk for Remote Workers IT Consulting
Helpdesk for Remote Workforce Network Consultants
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SharePoint 2016 and OneDrive for Business Integration Services
IT Consulting SharePoint Deployment Architecture
Progent's Microsoft-certified SharePoint consultants offer affordable remote and onsite expertise, software development, and debugging services for organizations of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Barracuda Backup Restore Consulting Services
Barracuda Backup Restore Technology Consulting Services
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup protects critical company data generated locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting services to help you to plan, integrate, operate and troubleshoot a BDR solution built on Barracuda Backup.
Sun Solaris Consultant Services
UNIX Consultant Services
Progent's Sun Solaris platform consulting experts offer small and mid-size companies and software developers help with administering and maintaining Sun Solaris systems that coexist with Microsoft-based technology. Progent offers your organization contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad array of expertise provides you with an easy one-stop source to help you build and maintain a protected and robust cross-platform connectivity and communications solution that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Troubleshooting Building-to-building Wireless
Online Troubleshooting Wireless LAN
Progent’s wireless engineers can help small businesses design, select, evaluate, configure and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while offering a degree of protection that matches or exceeds wired connections. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to identify and deploy the wireless link technology that match your business needs.
SCVMM 2012 VHDX Resizing Online Support
SCVMM 2012 XenServer Network Consulting
Progent can assist organizations of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your company to move from a legacy edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 environment to make sure you realize maximum business value.
Specialists ProSight Network Health Review
ProSight Network Health Review Professional
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to get an objective assessment of the health of their information system. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how well the deployment of your core infrastructure devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner and more secure Active Directory environment. Both options also offer the ongoing benefits of cutting-edge remote network monitoring and management technology. These advantages can include easier management, improved compliance with data security standards, higher utilization of network resources, faster troubleshooting, more reliable backup and recovery, and less downtime.
Consultant Services Microsoft Dynamics GP Update Akron Canton
Best Dynamics GP Migration Planning Specialists Akron
Progent has supported Dynamics GP and Great Plains ERP software for almost two decades and Progent has delivered integration, customization, training, and troubleshooting services since the product's original release. Progent offers in-depth expertise for updating out of date Dynamics GP/Great Plains deployments. Progent can help your business to plan, pilot, and carry out a cost-effective migration from a a legacy version to the latest edition of Dynamics GP.
24 Hour VMM and SQL Server Consultant
VMM Console Network Consultants
Progent's Microsoft-certified consultants can help businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your business to move from an earlier release of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you get maximum return on investment.
Citrix Xen Hypervisor Technology Professional
Citrix Xen Hypervisor Professional
Progent's Citrix-certified engineers can help your company to understand the business benefits of XenServer and additional Citrix products, and can assist your IT organization to design, test, execute, troubleshoot, and support a XenServer installation. Progent can in addition analyze your existing XenServer deployment and show you how to enhance consolidation, performance, security and compliance, uptime, and disaster recovery.
WatchGuard XTM Firewall Network Consultant
Security Companies WatchGuard Firebox M670 Firewall
Progent provides consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.
Microsoft T-SQL Programming Firms
Microsoft SQL Server Consulting Firms
Progent's certified SQL Server developers and DBAs can provide online expertise to assist organizations of all sizes to create, manage, and maintain applications based on the Microsoft SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server experts offer help with any element of the application life cycle in environments that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Firesight Professional
ASA and PIX Firewalls On-site Technical Support
Progent’s Cisco-Certified technology consultants provide experienced PIX Firewall consulting services covering design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack security, and secure connectivity services. Extending from small, plug-and-play desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy level of protection, speed and reliability for information environments of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative solutions. Progent’s Cisco consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
SQL 2008 Analysis Services Consultant
SQL 2008 Analysis Services Specialist
SQL Server 2008 delivers powerful, familiar tools to IT experts as well as to network users, lessening the complexity of creating, deploying, administering, and accessing company data and analytical programs in environments ranging from handheld devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2008 require a network consulting firm with hands-on experience and broad knowledge in planning and deploying data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Technical Support Antispam
Anti-Spam Setup and Support
E-Mail Guard represents a comprehensive service for blocking spam and virus attacks. E-Mail Guard addresses the protection and management of corporate email by providing constantly improved spam and virus blocking, policy management, content filtering, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting tools plus outgoing email filtering to help you troubleshoot your e-mail system and define and regulate company security policy.
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