Enlarging your telecommuter workforce may have a significant impact on network infrastructure, security/compliance, and company workflows. Progent has two decades of experience helping SMBs to design, configure, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your New Haven organization to select the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual solution for telecommuters that promotes teamwork and delivers top value. Progent offers support services ranging from as-needed expertise for getting you over challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can assist New Haven, Connecticut companies to succeed with any facet of building a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk services, endpoint security, data protection solutions, and centralized management.

Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud management of mobile and remote devices and Configuration Manager for managing local computers. Endpoint Manager features a centralized platform for protecting corporate data by managing on-premises, mobile, and at-home endpoint devices.

Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and securing off-premises computers and applications. Remote endpoint devices can be personally owned or company owned. Network admins managing the enrolled endpoint devices of teleworkers can use Intune to provision and authenticate apps on devices, push updates and certificates, set up policies for permission to access information and resources, set passwords, create VPN tunnels, control how telecommuters share data, set up threat protection, ensure security compliance, and wipe corporate information from lost, stolen or deactivated devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X endpoints. For details about Intune and how Progent can assist you to use Microsoft's Endpoint Management to manage the endpoint devices of your at-home workforce, refer to Intune telecommuter device management expertise.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management platform that helps network administrators to keep off-premises endpoint devices current and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual application delivery technology for authorization control, application management, and setup management of endpoint devices. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises deployment through a perpetual license. Top features of Workspace ONE include fast over-the-air provisioning of out-of-the-box laptops, quick onboarding of new users, policy setting and enforcement for all classes of devices, aggregated reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud-based products. To learn about Progent's support services for VMware Workspace ONE, go to VMware Workspace ONE mobile endpoint management consultants.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your New Haven, Connecticut business, call 1-800-993-9400 or refer to Contact Progent.



An index of content::


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    Progent's certified Windows Server 2019 consultants can help your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.

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    Progent's Linux consulting services offer small companies and software developers help with administering and supporting Linux computers that coexist with Microsoft-based networks. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise offers you an easy single source to show you how to create and maintain a protected and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating Windows with major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Progent's Juniper-certified network engineer can assist you to design and implement Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and migrate smoothly from discontinued devices to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to enable your business to simplify the administration and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage environments that include a combination of Juniper's software platforms.

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    Progent's Cisco-certified Catalyst 802.11ax Access Point consultants offer economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points.

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    Progent can deliver a wide array of economical remote and on-premises support services to help you to configure, manage, and troubleshoot desktops and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent's webinar training classes offer small businesses the affordability, ease, and flexibility of virtual learning plus the proven pedagogic techniques of expert teachers who use sophisticated technology to simulate live, participatory classes. Progent offers webinar training for key desktop applications including components of Microsoft Office suite such as Excel, Word, Access, and Outlook: MS Dynamics accounting and reporting software such as Microsoft Dynamics GP; as well as other popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Network Consulting Fault Tolerant Mutli-location Network

    Progentís fault tolerant system consultants offer non-stop computing consulting, disaster recovery services, network load balancing, non-stop interoffice access, non-stop Internet architecture design, high-availability data center consulting, and other high-availability networking services to show your company configure a 24x7 network for strategic applications. Progent has the experience to develop affordable, 24x7 systems by deploying the expanding library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized engineers can show you how to you build a fault tolerant mutli-site network with a completely mirrored Internet interface and efficient system load balancing.

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    If your business does not require emergency remote help but you think you will need technical services with your network in the near future, you can save time and money and ensure that the right IT skill will be available when you require it by getting in touch with a Progent sales agent and registering as a customer. For details, phone 800-993-9400 or send email to information@progent.com.

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    ProSight Small Business Private Clouds Services

    Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's servers in an environment that delivers the highest level of dependability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting and management services are based upon proven virtualization technologies that enable small businesses with multi- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and IT administration while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.

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    ProSight Remote IT Management Professional

    Progent's ProSight portfolio of managed IT services are intended to provide organizations who have small in-house IT support teams with affordable access to enterprise-class management platforms and consulting expertise. Advantages of the ProSight line of managed services include flat-rate network management expenses, smart automation of routine administrative tasks, continual absorption of the latest technology, graceful migration from legacy systems to modern solutions, close alignment of information technology with business objectives, guidance from veteran IT experts, and allowing management to concentrate on business issues rather than fast-evolving computer technology.

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    Small to middle size companies can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Premier network consulting experts. With Progent's economically priced IT service packages, small and midsize businesses can choose a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager to offer small company information systems enterprise-class reliability, protection, and productivity.

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  • Microsoft Expert Call Desk Services Network Consultant
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    Progent's Computer Call Center Outsourcing Support Services for PC desktop technical support are designed especially for small businesses who need immediate access to a Help Desk Service Center with professional telephone support and full escalation options but who have to work within a modest network support budget. Important components of Progent's Help Desk Outsourcing Support Services are Helpdesk Support, Optional Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Applications Selection and Integration.

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