Expanding your remote workforce may have a major impact on network infrastructure, security, and corporate processes. Progent has 20 years of background helping SMBs to plan, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Baltimore organization to pick the appropriate technologies and adhere to best practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and returns top business value. Progent can provide support services ranging from on demand expertise for helping you over occasional IT bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can help Baltimore, Maryland organizations to with any aspect of building a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Unified Management for an At-Home Workforce
Microsoft has renamed and rebundled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing on-premises endpoints. Endpoint Manager provides a unified solution for protecting critical data by managing onsite, mobile, and at-home endpoints.

Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and applications. Remote endpoint devices can be personally owned or business owned. IT admins managing the enrolled endpoint computers of teleworkers can use Intune to deploy and authenticate apps on managed devices, push patches and certificates, set up rules for permission to access data and resources, set passwords, create VPN tunnels, control how telecommuters share data, set up threat protection, ensure security compliance, and delete corporate information from lost, stolen or deactivated devices. Microsoft Intune works with iOS/iPadOS, Google Android, Windows, and macOS/OS X endpoints. To find out about Intune and how Progent can help you to use Microsoft's Endpoint Management to manage the devices of your at-home workforce, go to Intune teleworker device management experts.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM product that allows network managers to keep offsite endpoints up to date and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint administration plus VMware's Horizon virtual software delivery platform for authorization control, app management, and configuration management of endpoint computers. Workspace ONE operates with devices powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment through a perpetual license. Key features of Workspace ONE include fast remote deployment of new notebooks, quick onboarding of new users, policy setting and enforcement for all classes of devices, aggregated reporting and analytics, email encryption, and tight integration with Microsoft applications and cloud products. To learn about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Baltimore, Maryland organization, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built physical storage device built by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical company data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to help your business to design, integrate, manage and troubleshoot a BDR solution based on Barracuda technology.

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    With the Catalyst line of switches for small and mid-size businesses, Cisco enables organizations to realize the full benefits of bringing smart traffic control to their IT infrastructures. Cisco's switch product line makes it possible to deploy capabilities to make your IT network sufficiently robust to accommodate real-time requirements, scalable to support future growth, secure enough to protect confidential data, and designed for prioritizing and managing all traffic to streamline network performance. Progent's CCIE certified engineers can help you select and deploy Catalyst switches appropriate for your company. In addition, Progent's CISM and CISSP certified security consultants can show you how to develop a strategic protection plan and set up Catalyst switches so they powerfully enforce your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Catalyst 6500 Series Switches.

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    For businesses with a mix of Apple Mac and Windows desktops, there exist two popular alternatives for using Microsoft Windows-only applications on a Mac: remote access to an actual Windows computer or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach an Apple Mac to a remote Microsoft Windows-based computer to run Windows software and share network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so you are able to run Microsoft Windows programs directly. Progent's macOS and Mac OS X technology consultants can help your organization to maintain these solutions for using Microsoft Windows software on your Macs and can also assist your organization to evaluate and configure other products for Windows PC simulation.

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    Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business and configure, administer, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.


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