Enlarging your remote workforce may have a major impact on IT architecture, security, and company culture. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Long Beach organization to select the right technologies and follow leading practices in building and operating a secure virtual solution for teleworkers that facilitates collaboration and returns maximum business value. Progent offers services ranging from as-needed guidance for getting you over occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Long Beach, California organizations to succeed with any facet of creating a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security and compliance, data protection solutions, and unified management.

Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management products under the title Endpoint Manager, which includes Intune for cloud-based management of remote devices and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager features a centralized environment for protecting critical information by controlling on-premises, mobile, and at-home endpoints.

Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud-based service for managing and securing remote computers and software. Managed endpoint computers can be user owned or company owned. IT admins managing the enrolled endpoint devices of teleworkers can use Intune to deploy and authenticate applications on devices, push patches and certificates, set up policies for permission to access data and networks, manage passwords, create VPN tunnels, control how home-based workers share data, set up threat protection, verify compliance, and delete sensitive information from missing, stolen or deactivated endpoint devices. Microsoft Intune works with iOS, Google Android, Windows, and macOS endpoints. To learn about Microsoft Intune and to find out how Progent can assist you to use this platform to administer the endpoint devices of your at-home workers, visit Intune remote device management expertise.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) platform that helps network administrators to keep off-premises endpoints up to date and secure. Workspace ONE uses VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual software delivery platform for access control, application management, and setup management of endpoints. Workspace ONE runs with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site product through a perpetual license. Key capabilities of VMware Workspace ONE include fast remote deployment of new laptops, quick onboarding of new users, policy setting and enforcement for all categories of endpoints, unifies reporting and analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud products. For details about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management consultants.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Long Beach, California organization, phone 1-800-993-9400 or refer to Contact Progent.

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    Cisco Unified Communications Manager (Unified CM), originally named CallManager, acts as the foundation of Cisco's collaboration platform. Unified CM and Cisco Unified Communications Manager Express provide a modern IP-PBX by integrating with apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's CCIE-certified network consultants offer effective and affordable remote and onsite expertise to assist businesses of all sizes to create and maintain Unified CM deployments by providing Unified Communications Manager configuration and technical support consulting services that deliver optimum business value. Progent can assist with any facet of Unified Communications Manager setup and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR routers with CUBE support, designing UCS server failover systems for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

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  • Exchange 2016 Upgrade Support and Setup
    Exchange 2016 Upgrade Computer Consultants

    Progent can help you in any and all facets of your migration to Microsoft Exchange 2016 including planning HA system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Remote and Mobile Email Access Outsourcing
    Technology Consulting Email Security and Virus Protection

    Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and unified telecommunications/email solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, provide high availability email, and implement remote and wireless email access. Progentís Microsoft Exchange consulting and support services can assist you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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  • Consultant Services Cisco firewall IPS
    Cisco AnyConnect Engineer

    Progentís Cisco-Premier network experts offer professional PIX Firewall consulting services encompassing architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Extending from compact, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of protection, speed and reliability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management solutions. Progentís network experts can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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  • VMware Site Recovery Manager and NSX Consultant 24/7 VMware Cross vCenter NSX Consulting

  • Internal Security Inventory Specialists
    Specialist Wireless Security Scan

    Progent provides small organizations a pair of ultra-affordable security inventory scanning packages that include, for a set fee, remotely managed inventory scans of your security profile which are analyzed by expert information security specialists who interpret the results of the scan, present unbiased evaluations of your existing network security, and offer suggestions for enhancements. Progent has developed two complementary network security inventory scanning packages for external and internal security scanning that are priced to fit the restricted budgets of small businesses while delivering enterprise-quality evaluations of your IT network's vulnerability to attack.

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    Service Reporting Online Support Services

    Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or small support organizations who offer minimal documentation or specifics of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support reports transmitted by each staff member to every client. The discipline of detailing and organizing service records allows more efficient support and avoids a variety of common misfortunes such as when a service client is effectively held captive to a consultant who wonít release vital service information.

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  • Services Fully Redundant Network
    Online Support Fault Tolerant Branch office Network

    Progentís non-stop inter-site connectivity and 24x7 network connection professionals can help small businesses create non-stop Interoffice connectivity through redundant networks with transparent failover. Progentís CCIE engineers can design and deploy fault tolerant Inter-office connections supported by zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers economical 24x7 interoffice networking.

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