Enlarging your remote workforce can have a major impact on network infrastructure, security, and corporate workflows. Progent has 20 years of experience helping SMBs to design, configure, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Milwaukee organization to select the right technologies and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes collaboration and returns top business value. Progent can provide services that go from as-needed guidance for getting you over challenging technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent can assist Milwaukee, Wisconsin businesses to with any aspect of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk services, endpoint security, data protection solutions, and centralized management.

Data Protection for Telecommuters
The field of Data Protection covers saving and recovering critical data in order to prevent data loss and minimize restoration time and effort in the event of storage problems resulting from hardware breakdowns, software glitches, operator error, cyber attack, or any other reason. Dependable data protection strategies can be especially difficult to design and manage in hybrid networks that incorporate private data centers, cloud resources, and at-home workers.

  • Backup/Recovery solutions for telecommuters must cover diverse types of user-owned endpoint devices. Progent can provide quick remote access to experts knowledgeable about a wide array of products for protection Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iOS and Android tablets and smartphones. Popular backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up resources spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and includes granular restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically envision circumstances that require a temporary switch to a work-at-home environment. Progent's expert disaster recovery planning experts and business continuity specialists can assist your business to create, document and validate a DR/BC plan that addresses the process of switching to telecommuting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Milwaukee, Wisconsin company, phone 1-800-993-9400 or go to Contact Progent.



An index of content::



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    Progent can provide fast remote access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can connect to your network using powerful remote support tools to deliver quick and economical analysis and remediation of urgent network problems.

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    The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, optimize, manage and troubleshoot firewall environments based on Cisco ASA firewalls with Firepower Services.

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    Progent's Cisco-certified network engineers can help you design an affordable, high availability Internet configuration architecture that can deliver 24x7 Internet access via a wide range of fault tolerant Internet network technologies including non-stop BGP, transparent fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to help you apply the latest techniques for 24x7 Internet connections to build a cost-effective, fully redundant Internet interface with automatic failover and other features to deliver non-stop Internet connections.

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    System Center Configuration Manager automates application and device deployment at scale, streamlines security and compliance settings management, inventories network assets, guards against company data leakage, performs network health reporting, enables secure self service, and delivers a single control mechanism for managing mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud experts can assist you with any facet of designing, implementing, operating and troubleshooting a SCCM solution for local, cloud, or hybrid networks.

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    Progent's Cisco-certified wireless networking consultants offer remote and onsite consulting and support services to help your organization to design, configure, manage, tune, and debug Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's consultants can also help you to plan and deploy hybrid networks that integrate local and cloud-based services and that deliver easy access, advanced security, unified management, and consistent operation for all your wired and wireless endpoints.

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    Cisco's Small Business 100, 300 and 500 family of access points are Linux-based units engineered as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless infrastructure consultants offer online or onsite configuration and troubleshooting support to assist you to design, implement, upgrade, tune, administer and debug Cisco Small Business wireless AP deployments of any size or topology.

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    Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX 500 or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, tune, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services

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    Altaro VM Backup software provides small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also supports low-cost backup to Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular recovery options for specific files and emails, extensive support for Windows Server CSV and for VMware vCenter for managing larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a wide range of services to help you to design, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.

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    The Contact Center support delivery model used by Progent's Technical Response Center gives small organizations an affordable option to reliance on freelance service individuals by offering extensive technical knowledge shared by multiple support teams, optional 24x7 access to urgent assistance, fast escalation to world-class engineers for handling the most difficult issues, service consistency and reliability, quick follow-up enforced by seasoned IT service administrators, a variety of convenient mechanisms for requesting support tasks, and a high level of progress transparency enabled by trouble ticket tracking and available via a web portal.

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    Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can help your business to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

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    Progent's experienced ransomware recovery experts can assist you to reconstruct a network victimized by a ransomware virus like Ryuk, Dharma, Hermes, or MongoLock.

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    Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange Server consulting services to enhance email security and virus defense, provide fault tolerant email, and implement remote and mobile email connectivity. Progentís Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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    Progentís Microsoft-certified consultants can provide small and midsize companies computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server offers a common spot for your employees or clients to connect to, organize, share and manipulate useful information, files, and software and to interact with one another. It allows faster and more intelligent decisions, more effective sharing across groups and more economical business processes. The primary goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information available inside and without an organization. Windows SharePoint Services connect employees, clients, teams and projects with the information theyíve created in a way that makes data easy to find, retrieve and re-use.

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    Progent's certified wireless consultants can assist you to evaluate the benefits of using Catalyst wireless controllers to manage wireless deployments of any size. Progent can help you to maintain and troubleshoot your current wireless environment or help you plan and carry out a smooth migration from legacy Wi-Fi controllers to current models.

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