Milwaukee Work at Home Employees Solutions Consulting and Support
Solution Design, Setup, Management and Call Center Consultants
Enlarging your remote workforce can have a significant effect on IT architecture, security, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Milwaukee company to pick the appropriate tools and adhere to leading practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent offers support services that go from on demand expertise for helping you past challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can help Milwaukee, Wisconsin companies to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, endpoint security, backup/restore solutions, and streamlined management.
Network Infrastructure for Telecommuters
Integrating the physical and software infrastructure required to support an at-home work environment can be especially complicated if you must accommodate a combination of personal equipment such as desktop computers and notebooks, routers, and wireless APs from various manufacturers and with a mix of operating systems and firmware levels. Progent's experience providing online support for both outdated and current technologies in virtual office solutions allows you to make efficient use of your available infrastructure and provides you with fast access to top-tire consultants for implement essential upgrades. Support services offered by Progent to assist your company to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to establish a secure tunnel for authenticated at-home workers to use IT resources situated at your corporate data center or in the cloud. Progent's consultants can help your company to configure and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your at-home workers to utilize Cisco's popular AnyConnect software for safe VPN tunneling for a broad selection of endpoint devices including Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and interact with a remote PC's desktop. This technology gives network managers significant control over the digital environment of telecommuters and ensures remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach at-home computer networks to the Internet and support VPN connections, home wireless networks, and firewalls. Progent offers top-tier remote support for configuring home routers from a variety of vendors. See router configuration support from Cisco-certified experts.
- Home Wireless networks, typically supporting families and guests, are commonly used by at-home employees to connect to their Internet router for work. This can create throughput and security problems. Progent can help businesses to mitigate these issues by delivering expertise like Aironet configuration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti WiFi access point setup help.
- Internet connectivity solutions impact the speed and reliability of connections between telecommuters and the corporate data center. Line-of-business applications might require backup Internet access in the event the normal connection breaks. Progent can provide expertise for picking Internet service providers, picking appropriate service bundles, and integrating redundant Internet access. Refer to Internet connectivity integration services.
VoIP Integration for an At-Home Workforce
Expanding the company phone environment to accommodate telecommuters is vital to supporting an effective at-home workforce. A variety of cloud-centric digital PBX products are popular with small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's modern or older products for IP voice solutions. Progent can help businesses of all sizes to plan or maintain a remote IP voice environment that provides the versatility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist organizations tune their existing Cisco VoIP environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media applications deployed across the network. CUCM manages additional combined media services such as messaging, video conferencing, and team interaction networks. For details about Progent's CUCM expertise, see Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can assist your company to maintain your current CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other early VoIP products, refer to Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate firewall like at-home workers. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to support these solutions and provide as-needed deployment and troubleshooting services.
Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from major technology companies enable online discussions, video conferencing, chat, and screen sharing for both local users and at-home workers. Many companies use a mix of conferencing products to meet the needs of their different partners and clients. Progent can assist your organization to maintain your existing conferencing environment and optimize the engagement of your at-home employees.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business client software to support your remote employees. For details about Progent's consulting services for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 simultaneous users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. For details about Progent's consulting expertise for Cisco Webex and for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features such as voice/video calling, threaded chat, plus file sharing. To learn more about Progent's support expertise for Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and help you to optimize your WAN infrastructure to host them.
Microsoft Integrated Collaboration Platforms for Teleworkers
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, offering a rich ecosystem of productivity apps that deliver a consistent user interface for sharing information across a corporate network and on a broad selection of endpoint devices. Progent has delivered online consulting support for Microsoft SharePoint and Exchange since their initial publication and can help businesses to deploy these critical collaboration products to optimize the effectiveness of your remote workers.
SharePoint utilizes web sites to enable collaboration and information delivery by providing policy-based delivery of content, workflow, and utilities for searching through company-wide business data. SharePoint allows you to create secure web portals that enables at-home workers to see and update consolidated business intelligence by means of Wikis, Blogs, social web sites, and Web Parts. For information about Progent's SharePoint expertise, go to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, go to planning and configuration expertise for Exchange.
OneDrive is Microsoft’s shared cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to OneDrive, and co-workers can share them safely through a browser. Included with Office 365, OneDrive enables at-home employees to co-author documents. Edits made offline are automatically uploaded when you go back online. To learn about Progent's expertise for OneDrive, go to Microsoft Onedrive integration experts.
Cloud Integration Services for Telecommuters
Progent offers fast and affordable remote support for helping businesses to create, manage and repair integrated hybrid network architectures that include physical data centers, remote workers, branches, plus cloud services. Progent offers expertise for all types of public cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help at-home workers resolve issues with public cloud connectivity, identity, and security.
Microsoft Azure is a popular family of cloud software and services that allows you to use IT infrastructure, servers, and key apps running on Microsoft's massive cloud. Microsoft Azure features more than one hundred cloud-based services such as hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, application development with Visual Studio, and data protection. Progent can assist your organization to deploy virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity control with Azure AD, and plan backup and restore solutions with Azure Backup. Progent's cloud experts can also help you establish protected access to Azure for telecommuters by setting up and debugging firewalls and VPN tunnels. For information about Progent's expertise for Microsoft Azure, go to Microsoft Azure expertise.
Office 365, rebranded Microsoft 365, is Microsoft's growing suite of client productivity software and cloud services offered by subscription. Microsoft applications and cloud services are provided in a selection of bundles designed for users ranging from individuals and households to major corporations. Progent offers quick and easy online access to consultants familiar with Office 365-compatible endpoints running Windows, Mac, iOS, and Google Android technology. Progent's experts can help your business to evaluate the numerous subscription plans available for Office 365 and configure 365 applications for your at-home workers in a way that delivers top business value. To learn about Progent's support services for Microsoft Office 365, refer to Office 365 consulting services.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in the Office 365 product line. Office 365 Exchange Online offers the benefits of reduced costs for physical infrastructure, simplified management, on-demand scaling, high availability, and additional benefits associated with cloud computing. Microsoft has engineered Office 365 Exchange Online to operate seamlessly with on-premises deployments of Exchange, enabling you to build hybrid information systems. Progent's Exchange experts are available for occasional help to guide you through challenging technical bottlenecks and also offer end-to-end project management outsourcing to make sure your teleworkers have convenient and secure access to your Exchange Online deployment. To find out Progent's consulting services for Office 365 Exchange Online, refer to Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the industry's top source of cloud-based services. Progent can provide quick and affordable online access to cloud integration experts who can assist your business to design, implement, manage, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to help your company to create a high-uptime network architecture so your users have a consistent computing experience whether they are working from your headquarters, a branch office, from home, or on the move. For details about Progent's consulting services for Amazon AWS, see Amazon AWS integration support.
Google Cloud is a popular suite of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to expand your current IT assets with the Google Cloud Platform, and Progent's database experts can show you how to make your key apps cloud friendly so your telecommuters can take full advantage of Google Cloud Platform services. Progent's consultants can help your organization to set up virtual machines on GCP Compute Engine, design a cost-effective storage system with GCP Storage, and streamline access management for remote workers with Google Cloud Identity services. Progent's experts can also help your business to utilize GCP's unified management tools to control and monitor your Google Cloud ecosystem. To find out, refer to Google Cloud Platform consulting services.
Help Desk Call Center Services for Telecommuters
A sudden, company-wide switchover to a telecommuter workforce, which could be motivated by a pandemic or as part of a disaster recovery plan, can overstretch even a well-staffed in-house Call Desk. Progent's Help Desk services allow businesses to outsource or supplement their Call Desk with Progent's remote Technical Response Center team.
- Progent's Standard Help Desk support services leverage Progent's nationwide network of online IT support specialists along with world-class ticketing and follow-up technology to provide an economical, modern Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of online Level 1 PC support from service requests to trouble ticket generation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables at-home employees to check or update their current tickets, enter details, and upload screen captures and relevant files. Desktop support services are delivered at a significant discount off Progent's ordinary Level 1 technical service rates, and Progent makes available the option of fast escalation to Level 2 and Level 3 support specialists to resolve advanced issues. For details, go to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Support Desk Supplemental Service allows your company to augment your current Support Desk team by sharing delivery of Call Center support services transparently between your regular support personnel and Progent's extensive team of PC support engineers and subject matter specialists. Progent's shared Call Desk service is based on a collaborative support solution utilizing the number one PSA tool for handling service requests and trouble tickets, assigning responsibility, monitoring progress, and generating reports. To find out how Progent's Help Desk Call Center Supplementation Services can enable your business to deliver best-in-class IT support to your teleworkers, refer to Progent's Call Center supplementation Services.
Cybersecurity for Telecommuters
Remote workers commonly run their own computing devices and work in an unsecured space. This increases their vulnerability to cyber threats and requires judicious use of security appliances, remote security monitoring, and the enforcement of policies in compliance with best practices. Progent's veteran roster of certified cybersecurity professionals can assist you to design, implement and administer a compliant security solution that guards sensitive data in networks that incorporate telecommuters.
- Firewalls allow companies to build a network that can be securely accessed by on-premises users and by teleworkers, mobile workers, vendors, customers, and the public. Next-generation firewall appliances permit you to configure and control appropriate permissions to various groups of users and to expand your network and modify your security as your business evolves and as cyber threats grow more complex. Progent supports both new and legacy firewall devices from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall support services, go to firewall support expertise.
- Remote Endpoint Security Monitoring makes it possible to watch over the various computers utilized by teleworkers and either reject or spot and mitigate the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on every secured endpoint, monitoring all activity and utilizing advanced machine learning to identify new attacks before they can spread. When a cyberattack is discovered, ProSight ASM immediately isolates the targeted device from the corporate network to contain the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoints remain secure even if they are disconnected from the Internet. To find out more about ProSight ASM, visit remote endpoint monitoring for telecommuters.
- Security Audits can evaluate the exposure of your network to all classes of outside and internal security threats for an environment that includes at-home workers. Progent can run online, automated cybersecurity analysis scanning for quickly and affordably detecting a broad range of security gaps that can be found via the Internet. Progent's endpoint security assessment experts, which can be managed by network security experts with advanced credentials including CISA, ISSAP, and GIAC, can help your company to audit your processes and governance policies and assess your network infrastructure to allow you to implement top-level protection for your at-home workers.
Data Protection Solutions for At-Home Workers
The field of Data Protection covers backing up and recovering vital data in order to avoid data loss and minimize restoration time and effort in the event of storage failures due to equipment breakdowns, programming glitches, user mistakes, cyber attack, or other causes. Dependable data protection solutions can be especially challenging to architect and maintain in hybrid networks that incorporate local data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for remote workers must cover diverse types of personally owned endpoints. Progent can provide quick remote help from experts knowledgeable about a wide array of products for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iPads and handhelds. Popular backup/recovery products maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery service that uses cloud storage and features granular restore and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans typically anticipate scenarios that call for a quick changeover to an at-home workforce. Progent's senior disaster recovery preparedness experts and business continuity specialists can assist your company to create, document and validate a DR/BC plan that addresses the process of switching to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has renamed and reshuffled its endpoint management platforms under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing local computers. Endpoint Manager features a unified environment for safeguarding critical information by controlling on-premises, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and applications. Managed endpoint computers can be personally owned or business owned. IT administrators managing the enrolled endpoint devices of telecommuters can use Intune to provision and authenticate apps on managed devices, push updates and certificates, configure rules for accessing information and networks, set passwords, establish VPN tunnels, control how home-based workers share data, establish threat defense, verify compliance, and wipe sensitive information from missing, stolen or deactivated devices. Microsoft Intune can be used with Apple iOS, Android, Windows, and macOS/OS X endpoints. To find out about Microsoft Intune and how Progent can help your company to use Microsoft's Endpoint Management to administer the endpoint devices of your telecommuters, go to Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management product that helps network administrators to keep offsite endpoint devices current and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint administration combined with VMware's Horizon virtual application delivery platform for authorization control, application management, and configuration management of endpoint computers. Workspace ONE runs with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product through a one-time purchase. Top capabilities of Workspace ONE include fast over-the-air provisioning of new laptops, quick onboarding of new employees, policy setting and enforcement for all classes of devices, unifies management reporting and analytics, email encryption, and integration with Microsoft applications and cloud products. To find out about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE mobile device management consultants.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Milwaukee, Wisconsin company, call
An index of content::
SharePoint 2016 DLP Online Support
Onsite Technical Support SharePoint Server 2016 Migration
Progent's Microsoft-certified SharePoint consultants offer economical online and onsite expertise, application development, and technical support services for businesses of any size who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Shared Support Desk Computer Consulting
Network Consultants Helpdesk Sharing
Progent's Microsoft authorized Consultants provide three ways to help mid-size and large organizations develop a cost-effective and successful internal Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help companies analyze the various high-quality Help Desk software packages on the market and decide which packages may be excessively expensive, miss key features, or align badly with your company's corporate culture. Progent also offers temporary staffing for businesses who want to augment their in-house Help Desk staff for special tasks or to fill in for vacationing or incapacitated personnel.
Top North Carolina Consultants
Oklahoma Support Organizations
Progent’s Technical Response Center provides nationwide remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support professionals offer telephone support and online direct network access to isolate and repair network problems quickly and economically. The scope of IT experience available from Progent's team of nationwide support professionals allows Progent to escalate even the toughest network issues to competent specialists as needed.
Cisco Outsourcing Meraki Access Point
Aironet 1700 Access Point Technology Consulting Services
Progent's Cisco-certified wireless technology consulting experts can assist you to deploy, manage, and debug Cisco wireless devices including Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Computer Consultant Microsoft Exchange 2003
Microsoft Exchange IT Consultants
Progent's Microsoft-certified consultants provide computer support and network consulting expertise for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's migration, integration, management, and support services for Microsoft Exchange Server 2003 include system design, deployment, documentation, local and off-site technical support, Help Desk Call Center support, certified security evaluation, and full-service network management outsourcing.
Immediate Microsoft SQL Services
Migration Consulting SQL Server 2008
Progent's Microsoft-certified SQL Server programmers and database administrators can provide remote expertise to assist businesses of any size to create, manage, and maintain applications based on Microsoft's SQL Server platform and .NET architecture. Progent's SQL Server experts offer support for any phase of application development in solutions that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
NetApp MetroCluster Engineer
Consultants NetApp MetroCluster Disk Pools
Progent can provide enterprise customers the help of a NetApp-certified consultant for online or onsite support for NetApp's entire portfolio of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN deployments efficiently following leading practices.
Outsourcing Services Mid-size Business
Mid-size Company Providers
Progent provides IT services for mid-size businesses who have 100 to 250 network clients. The mid-size business or office has traditionally been an overlooked segment of the market for network consulting expertise. The cost structures and support access models of large third-party service organizations make them excessively costly for the ordinary mid-size company or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information network whose advanced technology and capability are frequently comparable to the information systems of far bigger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual office infrastructure and proactive server monitoring, significantly lowers the network maintenance expenses of a small-medium business while providing the mid-size organization with big-company support from professional, IT experts with background in a wide array of small business network solutions. If your mid-sized company or small business is searching for levels of IT support needed for a medium size organization without budgeting big-company costs, you need Progent.
BlackBerry BES Integration Support
BlackBerry Software Professional
Progent offers the expertise of BlackBerry-certified engineers who can help small companies to design, manage, and repair BlackBerry solutions economically and effectively, doing away with the requirement for an internal BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers offer extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery model, provides small businesses a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their information network.
Top Quality Computer Security Vulnerability Evaluation Consultancy
Computer Security Assessment Consulting
Progent has created special security service bundles intended to deliver larger corporations an impartial and thorough security audit from a team of certified security consultants. All Progent's network security evaluation bundles incorporate a collection of procedures like network scans from within and from outside your corporate firewall, professional interpretation of scanned data by certified security consultants, production of a report explaining the results, plus an interactive high-level executive summary and a detailed interactive outbrief for internal IT managers.
ProSight Hosting for Virtual Servers Specialist
ProSight Virtual Hosting Consulting
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's servers in a solution that delivers the highest degree of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management services are based on mature virtualization architectures that enable small and midsize businesses with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure support, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.
Internal Network Security Scan Specialist
Wireless Security Scan Engineers
Progent has put together two ultra-affordable service bundles designed to allow small companies to receive an objective security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security engineer runs an extensive test of your network from outside your firewalled perimeter to uncover potential risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, an engineer runs a system scan from a secure machine inside your company firewall to uncover vulnerabilities to inside threats. Both security inventory packages are set up and executed from a protected external site.
Top Ranked Microsoft Windows 7 Evaluation Network Consulting
Remote Microsoft Experts Network Consultant Windows 7 Backup and Restore
Progent's Microsoft certified engineers can provide offsite and onsite support expertise to help you to manage, support, and repair computers based on Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, data and identity protection, backup and restore, remote access, smartphone and tablet integration, Wi-Fi network design, and 24x7 network monitoring.
Top Ranked Consulting Services ProSight Remote Desktop Monitoring
ProSight Patch Management Remote Troubleshooting
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the health of critical assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent consultant so all potential problems can be addressed before they have a chance to disrupt your business.
Emergency ISSAP Certified Security Tech Services
Computer Security ISSAP
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through thorough testing and significant work with information security design. ISSAP security experts possess comprehensive understanding of access management mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can help your business with all phases of architecture security.
Engineer Microsoft Azure migration
Azure migration Developer Firms
Progent can help small companies to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware expense. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and ensure you avoid the typical errors small organizations make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.
MS Certified 64-bit Computing Consultancy
64-bit Server Network Consulting
Progent's Microsoft-certified engineers can help you design, document, implement, administer, and repair a system-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the key 32-bit programs which you want to keep plus the new 64-bit versions of applications you wish to run.
ProSight Managed Services Consultants
Engineers ProSight Remote Network Management
Progent's ProSight portfolio of managed IT services are intended to offer organizations who maintain minimal in-house network support teams with low-cost help from world-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed IT services include predictable IT maintenance costs, smart automation of routine management tasks, continual absorption of new information technology, smooth transition from legacy systems to up-to-date solutions, improved alignment of computer technology with business goals, access to seasoned IT consultants, and freeing up management to concentrate on business issues instead of fast-evolving computer technology.
Microsoft Exchange Upgrade Integration Support
Exchange 2000 Server Upgrade Specialist
Progent is among the most experienced network support firms for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent specializes in helping small companies get the full advantages of Exchange 2000 for common situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 management.
Urgent Palo Alto Networks VPN Security Services
Palo Alto Networks PA-220 Series Firewalls Consultant
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity ecosystem that spans your data center and cloud-based assets and protects all users anywhere with any device.
SCDPM 2012 Deduplication Integration Services
SCDPM 2012 Protection Groups Support and Setup
Progent's Microsoft-certified consultants can provide online or onsite expertise to assist businesses of all sizes to plan, implement, manage, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of Data Protection Manager or from another backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent can provide occasional help for fixing particularly challenging issues, or comprehensive project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Support Services Meraki Switch Redundancy
Meraki MS 200 Series Switch Network Consultants
Cisco's Meraki family of access and distribution switches are designed for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants can provide affordable remote consulting to help your company to design and deploy an efficient network architecture based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, define policies to maintain security, create and validate a disaster recovery plan, and resolve technical issues associated with any facet of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking solution.
Firewall Support SonicWall NSA 4650 Firewall
SonicWall NSA 3650 Firewall Protection
Progent's certified SonicWall firewall experts can help you deploy, manage, and update SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into a complete security plan and design protection into your corporate operations.
SCDPM 2012 and SQL Server Computer Consultants
SCDPM 2012 and Windows Server 2012 Outsourcing
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist organizations of all sizes to plan, implement, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of SCDPM or from another backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent offers occasional support for fixing especially stubborn issues, or comprehensive project management support. Progent can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Amazon EC2 endpoint Reporting
Amazon S3 disaster recovery Expert Development
Progent offers cost-effective remote consulting to assist businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to create cloud-centric or hybrid cloud networking models that seamlessly integrate Amazon AWS cloud services. Progent offers occasional expertise to help you to resolve technical roadblocks or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on time and within budget.
24 Hour Aironet 802.11ac AP Remote Support
Aironet Access Point Security Technical Support Services
Progent's Cisco certified wireless networking consultants offer economical remote and onsite help for end-of-life and modern 802.11ac Aironet wireless APs and Progent can help you to plan and maintain Wi-Fi solutions that include indoor and outside/ruggedized Aironet access points.
24-Hour Enterprise hybrid cloud integration Services
Microsoft Azure hybrid cloud solutions Engineers
Progent can assist your it team to plan and manage hybrid environments that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid network models that seamlessly combine local IT assets as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration support services such as Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background delivering high-level consulting expertise online, and Progent can make sure you complete your cloud migration projects quickly and affordably.
System Center 2016 Virtual Machine Manager Support and Integration
24-7 System Center 2016 and Hyper-V Integration Specialist
System Center 2016 delivers important improvements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; unified management of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and install a new deployment of System Center 2016, extend or optimize your current one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center environment.
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