Expanding your remote workforce can have a significant effect on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background helping SMBs to plan, configure, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Morgan Hill organization to pick the appropriate technologies and adhere to leading practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and returns maximum business value. Progent offers services ranging from as-needed guidance for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent can assist Morgan Hill, California organizations to with any aspect of creating a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, data security, data protection solutions, and unified management.
VoIP Solutions for Teleworkers
Expanding the corporate phone system to include remote users is critical to supporting an effective at-home workforce. A broad range of cloud-centric digital PBX products are popular with SMBs to server telecommuters. Many enterprises rely on Cisco's current or older products for IP voice solutions. Progent can assist organizations of all sizes to design or tune a remote VoIP service that provides the flexibility, convenience and protection required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help organizations optimize their existing Cisco VoIP systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices such as IP phones, media processing products, VoIP gateways, and mixed media software deployed throughout the network. Unified Communications Manager supports other mixed media services like messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's CUCM support, see Cisco Unified Communications Manager expertise.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can help you to support your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other older IP voice platforms, refer to Cisco CallManager expertise.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients working outside the corporate firewall
such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network infrastructure to work with these solutions and deliver on-demand integration and debugging services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Morgan Hill, California business, call 1-800-993-9400 or refer to Contact Progent.