Oakland At Home Workers Integration Consulting
Help Desk Augmentation and Outsourcing Consultants
Expanding your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and company culture. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that support at-home workers. Progent can assist your Oakland organization to select the appropriate technologies and follow leading practices in building and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and returns top value. Progent can provide services that go from on demand expertise for helping you over occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent can assist Oakland, California organizations to with any facet of building a high-functioning work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, data security, backup/restore solutions, and streamlined management.
Help Desk Services for At-Home Workers
An emergency, company-wide changeover to a teleworker workforce, which might be activated by an epidemic or as an element of a business continuity plan, can overstretch even the most efficient internal Support Desk. Progent's Call Center services make it possible for businesses to outsource or expand their Help Desk with Progent's remote Technical Response Center services.
- Progent's Standard Call Desk services utilize Progent's extensive network of online IT support experts along with enterprise-class trouble ticketing and follow-up technology to offer an affordable, state-of-the-art Support Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of remote Level 1 PC support from service requests through ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to check or revise their active tickets, enter information, and append screen captures or attachments. Support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service charges, and Progent offers the option of rapid escalation to Level 2 and Level 3 support specialists to deal with advanced issues. For more information, refer to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Desk Supplemental Service enables your company to augment your existing Help Desk team by splitting delivery of Help Desk Call Center services seamlessly between your in-house IT support organization and Progent's extensive pool of PC support engineers and subject matter experts. Progent's co-managed Call Desk service is based on a co-sourcing support solution utilizing the leading PSA platform for handling service requests and trouble tickets, establishing responsibility, monitoring progress, and generating management reports. For details about how Progent's Help Desk Call Center Supplementation Services can enable your business to deliver best-in-class technical support to your from-home workers, visit Progent's Support Desk augmentation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Oakland, California business, phone
An index of content::
Online Help Microsoft Exchange 2003 Upgrade
Microsoft Exchange Upgrade Technical Support
Progent's Microsoft-certified engineers offer computer help and IT consulting expertise for Exchange Server 2003, Microsoft Windows Server 2003, and for the complete line of Microsoft Servers. Progent's upgrade, integration, management, and troubleshooting expertise for Exchange Server include system design, deployment, documentation, onsite and remote troubleshooting, Help Desk Call Center support, expert security consulting, and full-service network management outsourcing.
Biggest Operations Manager Online Support Services
Technology Consulting Services Monitoring and Reporting
Small to mid-sized companies can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progent’s Microsoft certified IT consulting professionals. With Progent's affordably priced network support programs, mid-size organizations can choose a basic co-sourcing service program built around Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to offer small company networks world-class availability, protection and productivity.
JAVA Expert Development
24/7/365 Data Mart Programming
If you want to update your production web site, create internal websites for applications such as human resources or worker training, establish a powerful web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web developers. Progent's consultants can also show you how to design and maintain a safe, robust server and communications infrastructure, including off-site and wireless connectivity, to support your web tools.
Citrix StorageLink Engineers
Citrix StorageLink Gateway Engineer
Progent's Citrix-certified consultants can help your organization to assess the potential strategic benefits of the available editions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities with your Microsoft Hyper-V network, and show you how to use Citrix Essentials for Hyper-V to improve the responsiveness, availability, flexibility, and recoverability of your virtualized network while lowering the cost of resources and operations and simplifying administrative tasks.
Cisco and Microsoft Consult Enterprise hybrid cloud solutions
Amazon AWS hybrid cloud integration Development Company
Progent can help your it team to design and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid network models that seamlessly combine physical IT assets as well as public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services that include Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience providing high-level consulting services online, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
ProSight Spam Filtering Consultancy
ProSight Email Guard Outbound Email Encryption Engineers
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide web-based control and comprehensive security for all your email traffic. The powerful architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Work from home Cisco Engineer Freelancing Job
Position VoIP PBX Consulting
Progent's work environment will allow you to become a more capable consulting professional by enhancing your technical knowledge and increasing the loyalty of your customers. Progent delivers this promise by attracting the best professional talent for you to operate with, offering an advanced system architecture, using proprietary software tools to deliver the maximum level of service, and by streamlining proven operational structures for finding and maintaining customers.
Small Business IT Management
Small Business installation and Administration
Progent provide organizations of any size enterprise-class IT remote or on-premises consulting services for networks based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also can provide security expertise for businesses ranging from the small office to the worldwide enterprise.
Dynamics GP/Great Plains Consultants
Microsoft Dynamics GP Network Consultant
Dynamics GP/Great Plains can help you grow and control your business more efficiently by offering easy availability of strategic data and a fast ROI. Dynamics GP confers important business benefits such as its ability to extend the reach of your company, handle your financials, automate financial operations, standardize procedures throughout your business, refine inventory control, increase order accuracy, expand revenue and shorten turnaround time, and increase cash flow. Progent can help you configure and maintain a reliable, secure server and network infrastructure to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to help you derive the full advantages of your Microsoft Dynamics GP/Great Plains software.
PowerPivot for Excel Professional
Network Consultants PowerPivot for Excel
Progent offers the expertise of certified engineers as well as seasoned database application programmers, database administrators, project managers, network infrastructure architects, disaster recovery planning specialists, and security professionals to assist your business to assess the potential advantages of Microsoft SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and configure a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
24/7/365 CISSP Certified Expert Consulting Hourly Cost Technical Consultant
Cisco Expert Integration Services Consultant Price
Progent's pricing model is to bill for remote support and on-premises help by the minute. As a result, you owe only for delivered support. Progent does not impose a more expensive rate for off-hours or urgent service, and within California or in regions where Progent offers on-premises service, Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no startup charge and requires no retainer for services delivered during normal business hours. Many support firms demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids large invoices for quick fixes so you won't be tempted to allow simple problems to stay unaddressed.
24-Hour SQL Server Management Studio On-site Technical Support
Network Consultants SQL Server 2012 Security
Progent can provide the expertise of certified consultants as well as experienced software programmers, database administrators, project managers, network infrastructure architects, business continuity planning specialists, and security professionals to assist you to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and safe network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Microsoft SQL Server 2008 Support
Microsoft SQL Server 2008 Engineer
Microsoft SQL Server 2008 offers powerful, familiar tools to computer professionals and network users, lessening the difficulty of designing, deploying, managing, and using enterprise information and analytical applications in environments ranging from mobile devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on expertise and broad knowledge in designing and deploying information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Windows Server Update Services Professional
Professional SUS
Microsoft Windows Server Update Services enables network administrators to deploy and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can completely and easily manage the installation of patches that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up user's workstations, establishing the Group Policy parameters, and ensuring your Microsoft SUS Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Remote Online Technical Support Server Management
Server Management Integration Support
By using virtual servers, companies are able to run multiple virtual machines on one actual server. Virtual server technology allows companies to gain all the benefits of server isolation, while avoiding the expense that goes with buying extra server hardware. Virtual servers are also the enabling technology for building private clouds, which provide major advantages such as reducing the costs of capital equipment, datacenter facilities, and administration while enhancing information protection, system reliability, and disaster recovery. Other important server management options are network monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can help you in all areas of server consolidation and management to enable your business to cut expenses and save time.
Award Winning Computer Consultants Double-Take Backup
DoubleTake Carbonite Availability Computer Consultant
DoubleTake/Carbonite Software offers a selection of tools designed to deliver small and midsize businesses a range of cost-effective solutions for replicating and recovering business-critical workloads including Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent’s business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite products into small business information systems to achieve a high level of fault tolerance and disaster recovery capability at an affordable cost.
Building-to-building Wireless Technical Consultant
Cisco wireless controller Online Support
Progent's Wireless Consulting Services offer a fast, economical way for businesses of all sizes to deploy, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Microsoft Exchange 2013 Compliance Onsite Technical Support
Urgent Microsoft Support and Integration Exchange 2013
Microsoft Exchange Server 2013 includes major improvements to the functionality of Exchange 2010 and delivers important innovations plus a redesigned structure. These improvements affect key facets of IT such as ease of administration, high availability (HA), compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the potential advantages of migrating to Exchange 2013, design an efficient validation and rollout strategy, and train your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange 2013.
Integration Network Performance Analysis
After Hours Computer Consultants ProSight Infrastructure Monitoring
Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map out, monitor, optimize and troubleshoot their connectivity appliances like switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding appliances that require critical software patches, or resolving performance issues.
Juniper J Series Router Network Security Audit
Juniper J2350 Router Security Auditor
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Integration Microsoft Hyper-V 3.0 Virtual Server
Virtual Server Administration Website Online Technical Support
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in key areas including multitenancy, agile network infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut network expenses and improve productivity.
Support and Integration UNIX with Windows
UNIX with Windows Technology Consulting Services
If you are producing UNIX-based software on a network that has MS Windows-based servers, PCs, and office applications, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of high-value expertise without the continual hassle of managing your business network. By using smart network monitoring and by providing online and in-person assistance as your company needs it, Progent represents an economical alternative for maintaining an information system that features high availability, security, and efficiency. Progent's developer support offerings include full-service information technology outsourcing, virtual infrastructure, online and on-site service and repair, proactive network monitoring, and Helpdesk support.
MCSE Expert Certified Specialist Windows and UNIX
Windows, UNIX, Solaris Support
If your business computer system combines UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive environment that allows all your OS platforms to run side by side for easy management, seamless information exchange, high availability, superior performance, and tight protection. Progent's UNIX and MS Windows coexistence assistance services feature network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical help and troubleshooting, on-site technical support, and Contact Center services.
Home Based Network Consultant Positions
Work from Cisco Engineers Telecommuting Jobs
Progent believes that a well designed and implemented information system is a vital piece for accelerating any firm's success, and we apply this credo in our own network environment. Progent has created a non-stop virtual office network that allows our in-house consultants and certified contractors to offer rapid and efficient support, cooperate easily on complex projects, and experience professional and personal growth from being a member of an exciting business ethos of self motivation and independence.
Photoshop Training
FaceTime Train
Progent's Apple Mac experts can support the creative facets of Mac environments by providing consulting services and education in imaging, audio, and motion video. Progent's support professionals offer expertise in a variety of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Data Center Colocation Troubleshooting
Technology Consulting Services Colo
Colocation data centers make it possible for businesses to share enterprise-class facilities for housing computer hardware that supports critical applications. Progent's Microsoft and Cisco premier consultants can help your small business with all aspects of your colocation program including selecting and migrating to a colocation facility, designing network topology, defining hardware, on-premises and remote maintenance, establishing offsite network administration, and training your support staff.
Online Support Services wireless IP phones and Aironet APs
CCIE Certified wireless VoIP phone integration Troubleshooting
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for professionals who are on the move within office, warehouse, retail or other environments where management requires user endpoints that offer more control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Creating solutions with Cisco's wireless VoIP phones typically demands that you configure and optimize many components of your wireless infrastructure including wireless access points, switches, wireless LAN controllers, and network management software. Progent's Cisco-certified experts offer online and onsite support to help your organization build and manage a Cisco wireless VoIP phone solution by providing services that range from troubleshooting the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
Acronis Backup Specialist
Apple Mac Backup Specialists
Progent offers economical online support from IT engineers with expertise in a wide array of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent offers expertise for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent can assist your company to deploy, upgrade, or troubleshoot backup systems for a variety of environments including local, remote, cloud, or a mix.
Offsite Workers VoIP Professionals
Telecommuter IP Voice Professional
Progent can help small and mid-size businesses to implement IP voice solutions to provide their teleworkers the benefit of seamless extensions of the company phone network.
SCCM 2012 Site Hierarchy Design Online Consulting
Expert Microsoft Certified Computer Engineer SCCM 2012 Site Hierarchy Design
Progent can help you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy device management solution or assist you to enhance your current SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and IIS.
CCNP Expert Certified VPN Network Consulting
Biggest CCDP Expert Certified Remote Access Computer Consultants
Cisco's security and offsite access technology for small to medium sized businesses offer a complete range of manageable protection products to let you protect your wired and wireless information system. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your business goals.
Emergency Meraki MR34 Access Point Network Consultants
Integration Support Meraki 802.11ac AP Migration
Progent's Cisco-certified Wi-Fi networking experts can provide remote and onsite consulting and support services to assist your organization to plan, install, administer, optimize, and repair wireless deployments that utilize Cisco's Meraki APs. Progent's consultants can also assist you to plan and implement hybrid environments that integrate on-premises and cloud-based services and that deliver easy access, enhanced protection, streamlined management, and consistent operation for all your wired and wireless endpoints.
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