Pleasanton Work at Home Employees Solutions Support Services
VoIP Solutions Consulting Services
Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, cybersecurity, and company processes. Progent has two decades of background assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Pleasanton company to pick the appropriate tools and follow best practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and returns top business value. Progent can provide support services ranging from on demand guidance for getting you past challenging technical bottlenecks to full project management or co-management to help you carry out business-critical tasks.
Progent's consultants can assist Pleasanton, California organizations to with any facet of creating a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, security and compliance, backup/restore solutions, and unified management.
IP Voice Integration for Remote Workers
Extending the corporate PBX system to accommodate teleworkers is critical to supporting an effective at-home workforce. A variety of cloud-based VoIP products are used by small and mid-size businesses to support remote users. Many enterprises rely on Cisco's modern or legacy products for IP voice management. Progent can help businesses of all sizes to plan or maintain a telecommuter VoIP environment that provides the versatility, transparency and security needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help organizations tune their existing Cisco VoIP systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia applications used throughout the network. Unified Communications Manager supports additional combined media services like messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager expertise, refer to Cisco Unified CM consulting services.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to maintain your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other early IP voice products, refer to CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and provide online integration and troubleshooting services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Pleasanton, California organization, call
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Consulting Services Microsoft Teams with SharePoint Online
Consultant Microsoft Teams PSTN integration
Progent can assist your business to plan a migration to Microsoft Teams from Skype for Business and install, manage, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
MS SQL Firewall Setup
Microsoft SQL Server Network Consultants
Progent's certified SQL Server developers and database administrators can provide remote expertise to assist businesses of any size to build, manage, and maintain applications powered by the Microsoft SQL Server platform and .NET framework. Progent's SQL Server consultants offer help with any facet of application development in solutions that range from small office databases to N-tier VLDB applications and data warehousing.
VMware Site Recovery Manager and NSX Consultants
VMware vRealize Automation vRA Engineer
VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also permits non-intrusive testing for disaster recovery, upgrades and patches and can produce audit reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly restore the entire virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to plan, deploy, test and maintain a DR system powered by VMware SRM and VMware NSX.
Knowledge Transfer Support
Information Transfer Information Technology Consulting
Progent practices knowledge transfer from Progent's consultants to customers. By teaching clients to resolve problems that are within their comfort zone, Progent can concentrate on providing hard-to-find services where Progent has little competition. Small businesses who work with familiar freelance consultants or who employ internal IT staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more robust, secure, and productive.
ProSight Remote Network Troubleshooting Online Support Services
Network Performance Troubleshooting Remote Troubleshooting
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to diagram, track, optimize and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming management processes, WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding appliances that require critical updates, or identifying the cause of performance issues.
24-7 Microsoft SQL Professional
MS SQL Cybersecurity Contractors
SQL Server 2005 delivers powerful, familiar tools to IT experts and network users, reducing the complexity of creating, integrating, managing, and accessing enterprise information and analytical applications in environments ranging from mobile devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and wide knowledge in designing and building data-driven, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Database DBA Technical Consultant
CCIE Expert Certified Microsoft Management Reporter Outsourcing
Progent’s expert programmers, database architects, and program managers can assist enterprise clients to complete development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for high-level planning and program co-ordination or Progent can help clients plug expertise gaps by offering relational database architects and software programmers experienced in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to incorporate SharePoint with additional applications such as Microsoft SQL and Excel to create data-intensive intranets and portal sites. Progent also offers experience with multiple web development technologies and can help businesses to create, enhance, repair, or migrate web applications to utilize the latest advances in web technology.
Windows 8.1 Work Folders Technical Consultant
Specialists Microsoft Windows
Progent's engineers can provide a range of consulting services to assist organizations of all sizes to install, manage, and support networks that incorporate desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to design and configure test labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 migration projects based on proven methodologies.
Setup and Support Cisco Routers
CCIE Expert Certified ASR 1000 Router Computer Consultant
Cisco has developed a full array of routers that includes appliances designed to provide the security, performance, and reliability demanded by organizations ranging from branch offices to global enterprises. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network uptime. Progent can help you select and integrate Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you add new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Routers.
Envisioning Phase: Requirements Definition Migration Firm
Envisioning Phase: Requirements Definition Computer Consulting Company
When conducting IT tasks for corporate clients, Progent follows a structured methodology driven by specified milestones so as to achieve financial, timing and technical goals while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, test models, design adjustments, and professional implementation. All phases are recorded to make available a detailed description of technical services delivered and to assist in downstream system support.
ISA 2004 Enterprise Edition Server Technical Support
Microsoft ISA 2004 Server Remote Consulting
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds developing Microsoft ISA Server-based security installations for IT networks with many sites, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your network security needs without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Computer Consultant System Center 2016 Security
MCSE Expert Certified System Center 2016 and Office 365 Integration Integration Support
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Premier network consulting professionals. With Progent's affordably priced network support programs, small and midsize organizations can choose a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small company networks world-class availability, security, and performance.
Onsite Technical Support Windows 7 Backup and Restore
Troubleshooting Microsoft Windows 7 Migration
Progent's certified engineers can help you to pilot
Consulting Hourly Price Small Business Network Consulting Firm
Data Recovery Consulting Rates
Progent's pricing policy is to bill for online support and on-premises visits per minute. Consequently, you are charged just for delivered support. Progent does not demand a more expensive rate for off-hours or emergency support, and within California or in regions where Progent offers on-premises service, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no minimum charge and requires no retainer for services delivered during regular working hours. Many support firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity does away with large invoices for fast repairs so you will not be tempted to permit simple problems to fester.
Virtual Help Desk Integration
Microsoft and Cisco Certified Expert Extended Help Desk Support Services
Progent provides several basic types of Help Desk services including Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals offers your customers convenient access to a dependable support group with years of experience delivering phone support and online troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on giving the support Call Center a respected image as a key contributor to company performance. Progent's goal is to resolve and not simply record problems.
24-Hour Microsoft Expert Windows 2012 Failover Clustering Network Consultant
Failover Clusters Windows Server 2012 R2 Network Consultants
Progent's Microsoft-certified failover clustering consultants can help you to evaluate the advantages of adopting Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery solution, assist you to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual machines, and show you how to streamline the administration of clustered servers.
CIO On-site Technical Support
Microsoft and Cisco Authorized Expert Part-Time CIO Consultant Services
Progent can provide the part-time or temporary services of a seasoned CIO who can provide strategic direction to assist you pick and maintain IT solutions to match your present situation and that can serve as a firm basis for your future growth. Progent's part-time CIO consulting services provide economic leverage to organizations trying to maximize the impact of their network investment but who are without the budget or hesitant to add another executive-level manager to their full-time staff. Because Progent is vendor-neutral, with a sizable team of engineers certified to maintain all major OS platforms and networking technologies plus a wide range and application software, Progent is in an ideal situation to offer unbiased recommendations as well as advanced technical help for developing information systems that match the particular requirements of your business.
Consulting Services ProSight Phishing Protection
Signature-based Virus Protection Online Support Services
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools to defend endpoints and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus products. ProSight ASM protects local and cloud resources and offers a single platform to manage the complete malware attack lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks.
Dynamics GP Power BI Online Support
Dynamics GP Software Support and Integration
Microsoft Dynamics GP can help you expand and control your company more efficiently by delivering deep access to strategic information and a rapid ROI. Microsoft Dynamics GP confers important productivity benefits including its ability to extend the presence of your company, handle your financials, computerize financial processes, standardize procedures throughout your company, improve inventory control, increase order accuracy, grow sales and shorten lead-time, and maximize free cash flow. Progent can help you configure and manage a reliable, secure server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP/Great Plains consultants to make sure you derive all the benefits of your Dynamics GP business management system.
4000 Router Network Consultant
Remote Consulting 7600 Edge Router
Cisco has developed an extensive array of routers that includes routers designed to deliver the security, performance, and reliability demanded by customers from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you support new users, open new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS operating system, such as Cisco's 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Series Routers.
Offsite Employees Infrastructure Professionals
Largest Remote Consulting Offsite Workforce Network Infrastructure
Progent can help small and medium-size businesses to design, implement and debug the infrastructure for a remote workforce.
Microsoft Exchange 2016 Upgrade Planning Professional
Support Outsourcing Microsoft Exchange 2016 Upgrade
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing HA infrastructure for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Office 365 AD Connect Online Consulting
Outsourcing Office 365 mail flow
Progent can help your business to evaluate the wealth of subscription plans available with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.
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