Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, cybersecurity, and company processes. Progent has two decades of background assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Pleasanton company to pick the appropriate tools and follow best practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and returns top business value. Progent can provide support services ranging from on demand guidance for getting you past challenging technical bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Pleasanton, California organizations to with any facet of creating a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, security and compliance, backup/restore solutions, and unified management.

IP Voice Integration for Remote Workers
Extending the corporate PBX system to accommodate teleworkers is critical to supporting an effective at-home workforce. A variety of cloud-based VoIP products are used by small and mid-size businesses to support remote users. Many enterprises rely on Cisco's modern or legacy products for IP voice management. Progent can help businesses of all sizes to plan or maintain a telecommuter VoIP environment that provides the versatility, transparency and security needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help organizations tune their existing Cisco VoIP systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia applications used throughout the network. Unified Communications Manager supports additional combined media services like messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager expertise, refer to Cisco Unified CM consulting services.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to maintain your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other early IP voice products, refer to CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and provide online integration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Pleasanton, California organization, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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  • Office 365 AD Connect Online Consulting
    Outsourcing Office 365 mail flow

    Progent can help your business to evaluate the wealth of subscription plans available with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.


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