Expanding your at-home workforce can have a significant effect on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, manage, tune, and debug IT networks that support work-from-home employees. Progent can help your Pleasanton organization to select the right technologies and adhere to leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that promotes teamwork and returns top value. Progent offers services that go from as-needed guidance for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist Pleasanton, California companies to succeed with any aspect of building a high-performing work-from-home environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and centralized management.

VoIP Solutions for At-Home Workers
Extending the corporate phone system to accommodate remote users is critical to maintaining a productive work-at-home solution. A variety of cloud-based VoIP products are used by SMBs to server teleworkers. Many enterprises depend on Cisco's modern or legacy platforms for IP voice management. Progent can assist businesses of any size to design or maintain a remote IP voice service that delivers the flexibility, transparency and security needed for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to help businesses optimize their existing Cisco IP voice systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and mixed media apps deployed throughout the network. Unified Communications Manager manages additional mixed media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, refer to Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to work with these VoIP solutions and provide as-needed deployment and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Pleasanton, California business, call 1-800-993-9400 or go to Contact Progent.