Enlarging your at-home workforce can have a major effect on network infrastructure, cybersecurity, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Saddle Brook company to pick the appropriate technologies and adhere to best practices in creating and operating a secure virtual ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent can provide services ranging from on demand guidance for getting you past challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Saddle Brook, New Jersey businesses to with any facet of creating a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk services, cybersecurity, backup/restore solutions, and unified management.

VoIP Solutions for Telecommuters
Extending the company phone environment to include remote users is vital to supporting an effective work-at-home solution. A variety of cloud-based digital PBX products are used by SMBs to support remote users. Many enterprises rely on Cisco's modern or legacy platforms for VoIP management. Progent can help businesses of all sizes to plan or tune a remote IP voice service that provides the versatility, transparency and protection required for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist organizations optimize their existing Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager supports additional mixed media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager expertise, see CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can assist your company to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working beyond the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN infrastructure to support these VoIP solutions and deliver online configuration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Saddle Brook, New Jersey organization, call 1-800-993-9400 or refer to Contact Progent.

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