Expanding your telecommuter workforce can have a significant effect on IT architecture, security/compliance, and company culture. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your San Juan company to select the appropriate tools and follow leading practices in building and operating a safe virtual solution for teleworkers that promotes collaboration and delivers top value. Progent offers services that go from on demand expertise for getting you over challenging technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent can help San Juan, Puerto Rico companies to with any aspect of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.

Security and Compliance for Telecommuters
Remote workers often run their personal computers and work in a physically unsecured space. This worsens their vulnerability to cyber attacks and requires judicious use of security appliances, remote endpoint monitoring, and the creation of policies based on leading practices. Progent's veteran team of certified cybersecurity experts can assist your organization to design, deploy and manage a modern security solution that guards critical data in networks that incorporate remote workers.

  • Firewalls enable you to build a network that can be safely accessed by on-premises users and by an at-home workforce, mobile workers, suppliers, clients, and other stakeholders. Next-generation firewall devices allow you to configure and control different access rights to various classes of users and to expand your network and modify your security as your company evolves and as cyber threats become more sophisticated. Progent supports both current and older firewall devices from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall support services, refer to firewall configuration and support services.
  • Remote Endpoint Security Monitoring makes it possible to watch over the various computers used by at-home workers and either reject or spot and respond to modern threats like ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is put on each secured endpoint, watching all activity and utilizing state-of-the-art machine learning to identify new threats at inception. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the impacted endpoint from the network to contain the threat. Since the ProSight ASM software agent is self-contained, endpoints stay protected even when they are disconnected from the Internet. For details about ProSight ASM, refer to remote endpoint monitoring for telecommuters.
  • Security Audits can evaluate the exposure of your information system to all types of outside and internal security threats for an environment that includes an at-home workforce. Progent can deploy remote, automated security analysis software for rapidly and affordably detecting a broad range of security holes that can be found over the Internet. Progent's security assessment consulting services, which can be provided by network security professionals with top certifications including CISA, CISSP, and GIAC, can help your company to evaluate your procedures and policies and assess your network infrastructure to allow you to design top-level protection for your teleworkers.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your San Juan, Puerto Rico organization, call 1-800-993-9400 or refer to Contact Progent.