Enlarging your telecommuter workforce may have a major impact on network infrastructure, security/compliance, and company workflows. Progent has two decades of experience assisting SMBs to plan, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Knoxville company to select the appropriate tools and follow leading practices in building and operating a secure virtual solution for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services that go from as-needed expertise for getting you past occasional IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Knoxville, Tennessee companies to with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and unified management.

Security for At-Home Workers
Remote workers often use their own computers and work in an unsecured area. This worsens their exposure to cyber threats and calls for careful deployment of security appliances, remote monitoring, and the enforcement of policies that adhere to best practices. Progent's veteran team of certified data security experts can assist your company to plan, implement and administer a modern security environment that protects critical data in networks that include telecommuters.

  • Firewalls allow you to create a network environment that can be securely accessed by on-premises users and by at-home workers, mobile users, suppliers, customers, and other stakeholders. Modern firewall devices permit you to assign and control appropriate permissions to different classes of users and to scale your IT network and adjust your security as your company evolves and as cyber threats become more sophisticated. Progent works with both current and legacy security appliances from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall support expertise, visit firewall configuration and support services.
  • Online Endpoint Security Monitoring makes it easy to track the disparate devices used by an at-home workforce and either block or identify and mitigate the latest cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is put on each secured endpoint, watching all activity and utilizing advanced behavioral threat analysis to detect zero-day threats on arrival. When a cyberattack is discovered, ProSight ASM instantly isolates the impacted device from the network to quarantine the threat. Since the ProSight ASM software agent is self-contained, endpoint devices stay protected even if they are not connected to the Internet. For more information about ProSight Active Security Monitoring, refer to remote endpoint monitoring for teleworkers.
  • Security Audits can assess the exposure of your network to all types of external and internal security attacks for an environment that incorporates at-home workers. Progent can deploy remote, automated cybersecurity analysis software for rapidly and economically uncovering a broad range of security gaps that can be surfaced via the Internet. Progent's security audit experts, which can be provided by security professionals with top certifications including CISM, ISSAP, and GIAC, can assist your business to evaluate your operations and governance policies and assess your IT architecture to enable you to design the highest level of security for your an at-home workforce.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive work-from-home environment for your Knoxville, Tennessee organization, call 1-800-993-9400 or visit Contact Progent.