Enlarging your telecommuter workforce may have a significant impact on network infrastructure, security, and company processes. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that support work-from-home employees. Progent can help your Knoxville organization to select the right technologies and follow best practices in building and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns top business value. Progent can provide services that go from on demand expertise for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist Knoxville, Tennessee companies to with any facet of building a high-performing work-at-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

Cybersecurity for Teleworkers
Remote workers commonly use their own computers and work in an unsecured environment. This worsens their vulnerability to cyber attacks and requires careful deployment of firewalls, remote security monitoring, and the enforcement of security policies that adhere to leading practices. Progent's veteran team of certified data security professionals can assist your business to plan, deploy and manage a modern cybersecurity solution that guards critical data in networks that incorporate at-home workers.

  • Firewalls enable you to build a network that can be safely utilized by on-premises users and by telecommuters, mobile employees, vendors, clients, and the public. Modern firewall appliances allow you to configure and control appropriate access rights to different classes of users and to scale your IT network and adjust your security as your company evolves and as cyber threats become more sophisticated. Progent supports both current and older firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall support services, refer to firewall support expertise.
  • Remote Endpoint Monitoring makes it easy to track the disparate computers utilized by remote workers and either block or identify and respond to the latest threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on each secured endpoint, monitoring all activity and utilizing advanced AI technology to detect new attacks on arrival. When a cyberattack is spotted, ProSight ASM immediately isolates the impacted endpoint device from the network to quarantine the threat. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices stay protected even when they are disconnected from the Internet. For details about ProSight ASM, visit remote endpoint monitoring for telecommuters.
  • Security Audits can assess the vulnerability of your network to all types of external and internal security threats for an environment that includes teleworkers. Progent can run online, automated cybersecurity analysis software for quickly and affordably uncovering a wide variety of security gaps that can be found over the Internet. Progent's security audit consulting services, which can be provided by data security professionals with top credentials such as CISM, ISSAP, and GIAC, can assist you to audit your workflows and governance policies and assess your WAN infrastructure to allow you to implement the highest level of protection for your remote workers.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Knoxville, Tennessee organization, call 1-800-993-9400 or go to Contact Progent.



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    Progent's productive atmosphere will allow you to become a better consulting professional by enhancing your information technology knowledge and boosting the satisfaction of your clients. Progent delivers this commitment by recruiting the top professional talent for you to work with, providing a state-of-the-art network and communications infrastructure, using custom application tools to enable the highest level of support, and by optimizing our business models for attracting and keeping clients.

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    Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your own storage hardware. Barracuda Backup safeguards critical company data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to help you to plan, configure, operate and troubleshoot a backup and disaster recovery system built on Barracuda technology.

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