Ontario Offsite Workforce Configuration Consulting
Solution Design, Configuration, Administration and Troubleshooting Consulting Experts
Enlarging your at-home workforce can have a significant impact on network architecture, security, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to design, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Ontario company to pick the right tools and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent can provide support services ranging from on demand expertise for helping you past challenging IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent's consultants can assist Ontario, California companies to with any facet of creating a high-performing telecommuting environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, security monitoring, data protection solutions, and streamlined management.
Network Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure required for an at-home workforce can be particularly challenging if you have to accommodate a mix of worker-owned hardware such as PCs and notebooks, routers, and Wi-Fi APs from various manufacturers and with a mix of OS software and firmware levels. Progent's experience providing online support for both legacy as well as modern IT products in remote office solutions enables you to make efficient use of your existing network infrastructure and offers ready access to expertise for making essential upgrades. Support services available from Progent to assist you to implement a productive work-at-home ecosystem include:
- VPN connectivity makes it possible to establish a safe tunnel for authenticated at-home employees to access IT assets located at your company data center or in a public cloud. Progent can assist you to deploy and maintain VPN connections between your teleworkers and your key IT resources by providing remote VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your remote workers to utilize Cisco's AnyConnect software for safe VPN tunneling for a wide selection of devices including Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and interact with a data center computer's desktop. This technology gives IT managers more control over the digital ecosystem of at-home employees and offers them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home computer networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewalls. Progent offers expert remote support for integrating home routers from all major manufacturers. See router integration support from Cisco-certified experts.
- Home Wi-Fi networks, often supporting families and guests, are commonly utilized by at-home employees to access their router for work. This can create performance as well as security problems. Progent can assist you to mitigate these issues by delivering expertise like Cisco Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless AP integration assistance.
- Internet connectivity methods impact the performance and availability of connections between at-home workers and the company network. Mission-critical processes might demand redundant Internet connections in the event the normal connection fails. Progent can provide expertise for picking ISPs, selecting sensible bandwidth and data volume packages, and integrating fault-tolerant Internet access. Refer to Internet connectivity integration services.
IP Voice Solutions for an At-Home Workforce
Extending the company phone environment to include teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-based digital PBX platforms are used by SMBs to server telecommuters. Many larger organizations depend on Cisco's current or older products for VoIP management. Progent can assist organizations of any size to design or maintain a remote IP voice service that provides the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their current Cisco IP voice systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and multimedia applications deployed throughout the network. CUCM manages other mixed media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to maintain your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, see CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN architecture to support these solutions and provide on-demand configuration and troubleshooting services.
Voice/Video Conferencing for At-Home Workers
A wide range of voice/video conferencing platforms from leading technology companies enable virtual meetings, video conferencing, chat sessions, and content sharing for both onsite workers and telecommuters. Many organizations utilize multiple products to accommodate their different partners and clients. Progent's communications experts can help your organization to manage your existing conferencing environment and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications platform that enables presence, instant messaging, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help you to set up and manage Skype for Business clients to support your remote workforce. For details about Progent's support services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling app for compatible iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. For details about Progent's support expertise for Webex and for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include IP voice and video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Teams and for additional Office 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and help you to tune your WAN infrastructure to host them.
Microsoft Collaboration Software for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 families, offering a rich ecosystem of applications that deliver a cohesive user experience for exchanging data and ideas across a corporate network and on a wide range of endpoint computers. Progent has provided remote consulting support for SharePoint and Exchange since their first releases and can assist your company to tune these critical collaboration platforms to optimize the productivity of your remote workers.
SharePoint utilizes web entities to promote collaboration and information delivery by offering policy-driven delivery of content, business processes, and tools for looking through company-wide business data. SharePoint permits you to create secure web portals that permits remote workers to see and edit consolidated business intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). For information about Progent's SharePoint consulting services, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, go to deployment consulting for Exchange.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. Remote workers can save files to OneDrive, and colleagues anywhere can access them securely through a browser. Provided with Office 365, OneDrive enables remote employees to co-edit files. Edits made offline are synced when you go back online. To find out about Progent's support services for OneDrive, visit Onedrive configuration experts.
Public Cloud Integration Services for Teleworkers
Progent offers advanced remote support for helping organizations to create, manage and repair cohesive network models that incorporate internal data centers, teleworkers, branches, plus cloud resources. Progent offers top-tier consultant for all modes of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help teleworkers resolve issues with cloud access, identity, and cybersecurity.
Azure is a popular platform for cloud services that enables you to utilize infrastructure, servers, and critical apps hosted on Microsoft's massive cloud. Azure includes over one hundred cloud-based services including hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, app development with Visual Studio, and data protection. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure AD, and plan backup and recovery solutions with Azure Backup. Progent can also show you how to establish protected connections to Azure for teleworkers by setting up and troubleshooting firewalls and VPN tunnels. To learn about Progent's consulting expertise for Microsoft Azure, visit Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's popular family of business productivity software and cloud services offered by subscription. Office applications and cloud services are marketed in a variety of bundles intended for customers ranging from individuals and households to large corporations. Progent offers quick and affordable remote contact with consultants familiar with Office 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to assess the various subscription plans available for Office 365 and deploy 365 applications for your teleworkers in a way that delivers top business value. To learn about Progent's support services for Microsoft Office 365, see Microsoft Office 365 consulting expertise.
Microsoft 365 Exchange Online is among the most popular cloud-based applications in Azure-hosted Microsoft 365 product product suite. Office 365 Exchange Online provides the advantages of lower spending for physical infrastructure, easier management, dynamic scaling, high availability, and other advantages associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to run transparently with local deployments of Exchange, enabling customers to create hybrid networks. Progent's certified Exchange consultants are available for as-needed assistance to guide you through challenging technical bottlenecks and also offer end-to-end project management outsourcing to make sure your telecommuters have convenient and safe access to your Office 365 Exchange Online deployment. For details Progent's expertise for Microsoft 365 Exchange Online, see Office 365 Exchange Online integration and support expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the industry's top provider of cloud services. Progent can provide fast and affordable online contact with cloud integration experts who can assist your organization to design, implement, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist you to create a high-availability network architecture to make sure your employees have a consistent computing environment whether they are working from your main office, a branch office, from home, or on the move. To learn about Progent's expertise for Amazon AWS, visit Amazon AWS consulting services.
Google Cloud Platform (GCP) is a popular suite of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your business to expand your existing IT assets with the Google Cloud, and Progent's DBA consultants can show you how to make your key apps cloud friendly so your remote workers can benefit fully from Google Cloud Platform services. Progent's consultants can help your business to set up VMs on Google Cloud Compute Engine, plan a cost-effective storage solution with Google Cloud Storage, and simplify access control for telecommuters with Google Cloud Identity. Progent's consultants can also assist your business to use GCP's unified management technology to control and track your GCP ecosystem. For details, refer to Google Cloud Platform (GCP) consulting expertise.
Help Desk Services for Remote Workers
A fast, enterprise-wide changeover to a teleworker workforce, which might be motivated by a pandemic or as part of a business continuity preparedness plan, can overstretch even a well-staffed in-house Support Desk. Progent's Call Center services make it possible for organizations of any size to outsource or supplement their Call Desk by using Progent's remote Technical Response Center services.
- Progent's Standard Call Desk services leverage Progent's extensive team of remote technical support experts combined with enterprise-class trouble ticketing and follow-up technology to provide an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of remote Level 1 desktop technical support from initial service requests through ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to track or update their current tickets, add details, and append screenshots and attachments. Desktop support services are provided at a significant discount off Progent's ordinary Level 1 desktop service rates, and Progent offers optional rapid hand-off to Level 2 and Level 3 IT experts to resolve advanced problems. To find out more, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Supplemental Service enables your business to supplement your current Call Center team by splitting delivery of Help Desk services transparently between your in-house IT support personnel and Progent's nationwide pool of desktop support technicians and subject matter specialists. Progent's shared Call Center service uses a collaborative support solution utilizing the number one professional services automation (PSA) tool for handling help requests and trouble tickets, establishing ownership, tracking progress, and producing reports. To learn how Progent's Support Desk Augmentation Services can enable your company to provide best-in-class IT support to your from-home workers, refer to Progent's Call Desk supplementation Services.
Cybersecurity for At-Home Workers
At-home workers commonly run their own computing devices and work in a physically unsecured space. This increases their exposure to cyber attacks and requires careful deployment of firewalls, remote endpoint monitoring, and the enforcement of policies in compliance with best practices. Progent's veteran team of certified cybersecurity professionals can assist your company to design, deploy and administer a compliant cybersecurity environment that protects critical information in networks that include at-home workers.
- Firewalls enable companies to create a network environment that can be safely utilized by local users and by an at-home workforce, mobile employees, vendors, clients, and other stakeholders. Next-generation firewall devices allow you to configure and control different access rights to various groups of users and to expand your network and adjust your security as your business evolves and as network attacks grow increasingly complex. Progent supports both current and legacy firewall devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall configuration expertise, go to firewall configuration and support expertise.
- Remote Endpoint Monitoring makes it possible to watch over the various devices used by teleworkers and either reject or identify and respond to modern threats like ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is installed on each secured endpoint, monitoring all activity and using advanced behavioral threat analysis to detect zero-day attacks at inception. When a cyberattack is spotted, ProSight Active Security Monitoring immediately isolates the impacted endpoint device from the network to contain the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoint devices remain protected even if they are disconnected from the Internet. For more information about ProSight ASM, refer to remote endpoint monitoring for telecommuters.
- Security Audits can assess the exposure of your network to all classes of outside and local security threats for a network that incorporates teleworkers. Progent can deploy remote, automated cybersecurity analysis scanning for rapidly and economically uncovering a broad range of security weaknesses that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be managed by security professionals with top certifications including CISA, CISSP, and GIAC, can help your company to evaluate your workflows and policies and review your WAN infrastructure to enable you to design the highest level of security for your teleworkers.
Data Protection for At-Home Workers
Data Protection involves saving and recovering vital information so as to prevent data loss and minimize recovery time in the event of storage system failures due to equipment issues, software glitches, user error, malware, or any other reason. Reliable data protection solutions can be especially difficult to design and maintain in hybrid networks that incorporate private data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for remote workers must address diverse types of personally owned endpoint devices. Progent can provide fast online access to consultants knowledgeable about a broad range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, tablets and handhelds. Popular backup/restore solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data spread throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and features granular restore and centralized management capabilities.
- Disaster Recovery/Business Continuity strategies commonly envision circumstances that call for a quick switch to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity planning consultants can help your company to create, document and test a DR/BC strategy that includes the logistics of moving to telecommuting.
Unified Management for At-Home Workers
Microsoft has renamed and reshuffled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager features a centralized environment for safeguarding critical information by managing local, mobile, and home-based endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises devices and software. Managed endpoint devices can be personally owned or business owned. IT administrators managing the endpoint devices of telecommuters can use Intune to provision and validate applications on devices, push patches and certificates, configure policies for permission to access data and resources, manage passwords, create VPN connections, determine how teleworkers share information, set up threat defense, ensure compliance, and wipe corporate data from missing, stolen or deactivated endpoint devices. Microsoft Intune can be used with iOS/iPadOS, Android, Windows, and macOS devices. To find out about Intune and how Progent can assist your company to use Microsoft's Endpoint Management to administer the endpoint devices of your telecommuters, go to Intune mobile device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM platform that helps network managers to keep offsite endpoints current and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint management plus VMware's Horizon virtual application delivery technology for identity control, app management, and configuration management of endpoint devices. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product through a one-time purchase. Top features of Workspace ONE include rapid over-the-air deployment of out-of-the-box laptops, quick onboarding of new employees, policy setting and enforcement for all classes of devices, aggregated reporting and performance analytics, an email encryption gateway, and integration with Microsoft applications and cloud services. For details about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management consultants.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Ontario, California business, call
An index of content::
Online Cisco Certified CCIE Computer Consultancy Firms
Cisco Remote Access Outsourcing
Progent can provide fast remote support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can connect to your network using powerful remote support tools to provide quick and affordable analysis and repair of critical network issues.
Microsoft Teams VoIP Consulting Services
Microsoft Teams security Consulting Services
Progent can help your organization to plan an upgrade to Teams from Skype for Business Online and configure, manage, and debug a cloud-based or hybrid deployment of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
24-7 Exchange 2003 Server Upgrading
Online Troubleshooting Exchange 2003 Server Upgrade
Progent's Microsoft Premier professionals offer expert support for enterprise-wide deployments of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-location Exchange installations or upgrades and can supply onsite personnel to help large companies with installations of Exchange Server in the or any area covered by Progent's engineers.
Windows 8.1 Upgrade Specialist
24/7 Professional Microsoft Windows 8.1
Microsoft Windows 8.1 is designed to run on computers ranging from smart phones and tablets to power-user desktops. A wealth of new and improved capabilities, including its touchscreen interface and signature live tiles user interface, provide a wide selection of benefits for companies who understand how to put them to work. Progent's Microsoft-certified consultants can help get your organization up the learning curve with Microsoft Windows 8.1 and make sure you gain maximum business value from the operating system's many technical enhancements.
Work from Home Cybersecurity Help and Support
At Home Workforce Security Online Help
Progent can assist small and medium-size businesses to set up security defense systems and deliver response services required for a remote workforce.
Integration Exchange 2019 Data Loss Prevention
24 Hour Onsite Technical Support Exchange 2019
Progent can help you in any facet of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.
Remote Consulting Automatic Network Topology Mapping
ProSight Infrastructure Management Consultants
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and debug their connectivity hardware such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept current, captures and displays the configuration of almost all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, locating devices that require critical updates, or isolating performance issues.
Virtual Office Microsoft Consultants Freelance Jobs
Home Based Jobs Home Based Computer Consultant
Progent is convinced that a carefully architected and implemented information system is a crucial piece for enabling a firm's success, and Progent follows this philosophy in our own system infrastructure. We have created a fault-tolerant virtual office infrastructure that allows our staff consultants and authorized contractors to offer rapid and effective service, collaborate closely on complex jobs, and gain from professional and private growth from being a member of a dynamic company culture of self motivation and independence.
24 Hour Monitoring and Reporting Remote Technical Support
Technology Consulting Operations Manager
Mid-sized businesses can derive all the benefits of Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Certified network support professionals. With Progent's economically priced network service packages, mid-size businesses can select a simple co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, proactive alerts, in-depth system analysis, Help Desk support, and online service. For businesses with line-of-business environments who need high availability networking, Progent can provide a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide medium-size business information systems enterprise-class reliability, protection and performance.
Technology Professional ISA Server
On-site Technical Support Internet Security and Acceleration Server
Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and manage an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, performance and ease-of-use that your business needs.
Setup and Support Exchange 2019 MCDB Cache
Exchange 2019 and Windows Server Core Support and Help
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning HA system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook.
System Center 2016 Security and Compliance Online Support Services
SCCMM 2016 Support
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco Certified network support experts. With Progent's affordably priced IT support programs, small and midsize businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to provide small business networks world-class availability, protection, and productivity.
Microsoft AD Engineers
24-7 Windows 2008 Active Directory Support and Integration
Microsoft Windows Enterprise Directory requires significant field experience to configure efficiently across an enterprise. Progent’s Microsoft Certified consultants are experts in planning, integrating, and supporting sophisticated Microsoft Enterprise AD projects. Progent’s areas of proven competence with Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, cleaning up residual legacy software configuration objects in online Active Directory environments, and fixing failed installations of AD and Active Directory-associated programs.
Integration Company Microsoft Windows 10 Upgrade
Windows 10 Pilot Testing Specialist
Progent's Microsoft-certified consulting experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Online and on-premises evaluation and upgrade support for Microsoft Windows 10 provided by Progent's experts include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and management, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and end users, and post-migration consulting support.
Train InDesign
Apple Motion Learn
Progent's Apple Mac experts can promote the creative aspect of Mac environments by offering help services and training in graphics, audio, and motion video. Progent's consultants can provide expertise in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Engineer Dynamics GP Visual Studio
Support and Setup Dynamics GP Software Development
Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business applications and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to create reports that let you analyze your business more effectively, transforming raw data into valuable understanding of your business.
Apple Mac and Windows Troubleshooting
Remote Desktop Connection for Mac Online Help
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar business applications. Progent's Apple-certified Mac consultants can show you how to configure Mac Office on a multi-vendor network combining Apple OS X and Windows-powered platforms so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who run Windows. Progent's consultants have experience with both Mac and Windows platforms and can support environments that combine Apple Macintosh with Windows systems with extensive resource sharing, or environments which intentionally limit sharing between Mac and Windows systems.
Intune Mobile Device Managemnet Consultancies
Microsoft Certified Expert VMware Workspace ONE Technology Consultancy Firm
Progent's Microsoft-certified engineers can help you to streamline desktop software update management by delivering support for administration tools like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Windows Server 2012R2 Clustering Support
Online Consulting Windows 2012 R2
Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management staff, develop a corporate-wide security strategy, streamline network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Exchange Consulting Services Company
Small Business IT Outsourcing Services Exchange
Progent's Microsoft-certified professionals have over a decade of background providing unified communications support for companies that range from small businesses to large enterprises. Progent provides economical support for all editions of Exchange Server to enhance email and virus protection, design high availability email environments, and facilitate remote and mobile email access. Progent’s Exchange support services can help you in designing and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. In addition offers support for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can show you how to configure Microsoft Outlook Web App for all major web browsers. For email virus defense, spam blocking and data data leak prevention, Progent offers Email Guard security services.
Ubiquiti UniFi XG Security Gateway Consultant
Urgent Engineers Ubiquiti UniFi AP
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. UniFi devices running on multiple sites with thousands of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, debugging, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi professionals who can help your organization to assess the benefits of UniFi technology for your business and assist you to plan, deploy, manage, and maintain your UniFi ecosystem.
Wi-Fi Site Survey Consultant
Wireless Site Survey Technology Consulting Services
Progent’s Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless network customized for your environment, providing your business a WLAN that has the coverage, speed, capacity, Quality of Service, security, and hand-off ability your business requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service.
On-site Technical Support 24x7 Call Center
Help Desk Call Center Consultant
The Helpdesk support delivery structure adopted by Progent gives small and midsize companies an affordable option to reliance on independent service individuals by offering broad expertise accessible to numerous engineering teams, optional 24x7 access to emergency help, fast escalation to top-level experts for handling even the most difficult problems, support consistency and dependability, quick follow through overseen by seasoned service managers, a choice of convenient mechanisms for requesting service tasks, plus excellent progress visibility enabled by trouble ticket updates and accessible via a web portal.
Lync Server 2013 conference bridges Technology Professional
Microsoft Certified Lync Server 2013 and Cisco Unified Communications Consulting
Lync Server 2013, rebranded Skype for Business, allows businesses of any size to create a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging, presence, web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can help you to assess the advantages of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed model suitable for your present and future plans, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and onsite training to your management staff and end users. Progent has in-depth expertise in critical pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Office and Office 365 applications such as Outlook clients and PowerPoint.
Small Business 300 AP Professionals
Computer Consultants Small Business WAP300 AP
Progent's Cisco-certified wireless technology experts can assist you to deploy, administer, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.
Support and Help Microsoft CRM
MS CRM Integration Services
Microsoft CRM helps mid-market companies build profitable client relationships. Built-in Sales and Customer Service components enable employees to share information to help improve sales success and offer steady, effective customer service. Progent can configure the most sensible server and communications environment, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can help you combine Microsoft Dynamics CRM with your sales or customer support databases.
Catalyst Wi-Fi 6 AP Planning Technology Consulting Services
Top Quality Catalyst 9105w Access Point Support Outsourcing
Progent's Cisco-certified Catalyst Wi-Fi 6 WAP experts offer affordable remote and onsite support for Catalyst Wi-Fi 6 wireless APs.
Professional Windows Server Essentials Hyper-V Replica
Microsoft Windows Server Essentials Services
Windows Server 2012 R2 Essentials is an affordable, versatile OS that allows small organizations to make the move from the traditional stand-alone on-premises datacenter to the modern hybrid networking model that combines local and cloud-hosted resources. Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to assess the potential business benefits of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud-based design for your computing ecosystem. Progent offers comprehensive project management so you can design and carry out a smooth move to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent also offers ongoing consulting help, troubleshooting, and training.
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