Ontario At Home Workers Connectivity Consulting Partner
System Planning, Integration, Management and Call Center Consultants
Expanding your remote workforce can have a major effect on network infrastructure, cybersecurity, and company workflows. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT networks that support at-home workers. Progent can help your Ontario company to pick the appropriate tools and follow leading practices in building and maintaining a secure virtual solution for teleworkers that promotes teamwork and delivers maximum business value. Progent offers support services ranging from on demand guidance for getting you past challenging technical roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can assist Ontario, California organizations to with any aspect of building a high-performing telecommuting environment by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, data security, backup/restore solutions, and centralized management.
Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure required for a remote workforce can be especially complex if you must manage a combination of personal hardware such as desktop computers and notebooks, routers, and Wi-Fi APs from various vendors and with a mix of OS software and firmware levels. Progent's background delivering online help for both outdated and modern technologies in remote office venues allows you to make efficient use of your available network infrastructure and provides you with fast access to top-tire consultants for making necessary upgrades. Services offered by Progent to assist you to create a productive work-at-home infrastructure include:
- VPN connectivity makes it possible to create a safe connection for authorized at-home workers to access IT assets situated at your company datacenter or in a public cloud. Progent can assist your company to configure and manage VPN connections between your teleworkers and your various IT resources by providing online VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to utilize Cisco's AnyConnect software for secure VPN tunneling for a wide selection of devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to see and interact with a remote computer's desktop. This technology provides IT managers more control over the computing environment of telecommuters and ensures remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home computer networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewall services. Progent offers top-tier remote support for integrating routers from a variety of vendors. See router integration services from Cisco-certified experts.
- Home Wireless networks, typically shared by the whole family and visitors, are commonly utilized by telecommuters to connect to their router for work. This can create performance as well as cybersecurity problems. Progent can help businesses to resolve these problems by delivering services like Cisco Aironet integration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti wireless access point setup assistance.
- Internet access solutions affect the performance and reliability of connections between at-home workers and the company data center. Vital processes might demand redundant Internet connections in case the normal connection breaks. Progent offers expertise for picking ISPs, picking appropriate bandwidth and data volume packages, and configuring redundant Internet access. See Internet connectivity integration services.
VoIP Solutions for Remote Workers
Extending the corporate PBX environment to accommodate teleworkers is critical to maintaining a productive at-home workforce. A variety of cloud-centric VoIP platforms are popular with small and mid-size businesses to support telecommuters. Many larger organizations rely on Cisco's current or legacy products for VoIP solutions. Progent can assist businesses of all sizes to design or maintain a remote VoIP service that provides the versatility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses tune their existing Cisco IP voice environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices like IP phones, media processing products, VoIP gateways, and mixed media apps used across the network. CUCM manages other combined media services like unified messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM support, refer to Cisco Unified Communications Manager expertise.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help your company to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other early VoIP products, see Cisco CallManager expertise.
- Cisco IP Gateways provide integration with PSTN networks and with clients working beyond the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to support these solutions and deliver online integration and troubleshooting services.
Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing platforms from major vendors enable online meetings, video conferencing, chat, and screen/content sharing for both local users and teleworkers. Many companies utilize a mix of products to meet the needs of their various partners and customers. Progent's communications experts can help your organization to manage your existing voice/video conferencing environment and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's popular unified communications product that supports presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to configure and maintain Skype for Business clients to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for voice/video sessions. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. For details about Progent's consulting services for Webex as well as for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities that include IP voice and video conferencing, persistent chat, plus data sharing. For details about Progent's support expertise for Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and help your business to optimize your WAN infrastructure to run them.
Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a powerful environment of applications that create a cohesive user interface for exchanging data and ideas throughout a corporate network and on a wide selection of endpoints. Progent has delivered online consulting support for Microsoft SharePoint and Exchange since their original publication and can help your company to deploy these flagship collaboration products to optimize the effectiveness of your at-home workers.
SharePoint utilizes web entities to facilitate collaboration and knowledge sharing by providing policy-driven delivery of content, business processes, and utilities for searching through enterprise-wide business data. SharePoint permits you to create secure portals that permits remote workers to see and update consolidated corporate intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). For details about Progent's SharePoint consulting expertise, refer to SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, visit deployment consulting services for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based storage service, comparable to GoogleDrive. At-home users can save files to the OneDrive service, and co-workers can retrieve them safely through a browser. Included with Office 365, OneDrive allows remote employees to jointly author documents. Edits created offline are automatically uploaded when you reconnect to the Internet. For information about Progent's consulting expertise for Microsoft OneDrive, visit Microsoft Onedrive integration consulting.
Cloud Integration for Remote Workers
Progent can provide affordable remote support for helping organizations to create, manage and troubleshoot integrated hybrid network models that include physical data centers, remote workers, branches, and cloud services. Progent can provide expertise for all types of cloud service including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers resolve problems with cloud access, identity, and security.
Azure is a leading family of cloud services that allows you to utilize IT infrastructure, virtual servers, and critical applications hosted on Microsoft's extensive cloud. Microsoft Azure includes more than 100 services services such as the ability to host Windows and Linux-powered virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and data protection. Progent can assist you to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure AD, and design data backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to establish secure connections to Azure services for teleworkers by setting up and debugging firewalls and VPN IPsec tunnels. For information about Progent's consulting expertise for Microsoft Azure, see Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's popular family of business productivity applications and cloud-based services offered on a subscription basis. Microsoft applications and cloud services are provided in a variety of bundles designed for users ranging from students and small offices to large enterprises. Progent offers quick and affordable remote access to experts familiar with Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to assess the various subscription bundles offered with Office 365 and deploy 365 applications for your remote workers in a way that delivers top business value. For details about Progent's support services for Microsoft Office 365, refer to Office 365 integration services.
Microsoft 365 Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Microsoft 365 product product suite. Exchange Online provides the advantages of reduced spending for physical infrastructure, easier management, dynamic scaling, high reliability, and additional advantages inherent with cloud computing. Microsoft has designed Office 365 Exchange Online to operate transparently with local deployments of Exchange, enabling you to build hybrid cloud/onsite networks. Progent's Exchange consultants can provide as-needed assistance to get you through tough technical roadblocks and can also provide comprehensive project management services to make sure your teleworkers have easy and safe access to your Exchange Online deployment. To learn Progent's consulting expertise for Office 365 Exchange Online, go to Microsoft 365 Exchange Online configuration and troubleshooting expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the industry's leading source of cloud services. Progent offers quick and economical online contact with cloud connectivity consultants who can help your business to design, deploy, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud-based services with local resources and with other popular cloud platforms such as Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist your company to build a high-uptime network architecture so your employees have a productive computing experience whether they are working from your headquarters, a branch office, from home, or on the move. For information about Progent's expertise for Amazon AWS, see Amazon AWS integration services.
Google Cloud is a leading set of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist you to extend your existing IT assets with the Google Cloud, and Progent's DBA consultants can show you how to make your critical applications cloud friendly so your remote workers can benefit fully from Google Cloud services. Progent's consultants can assist you to deploy virtual machines on Google Cloud Compute Engine, plan an efficient storage solution with Google Cloud Storage services, and streamline access management for teleworkers with GCP Cloud Identity. Progent can also help you to utilize GCP's unified management tools to control and monitor your GCP environment. For information, visit Google Cloud Platform (GCP) integration expertise.
Help Desk Support for Teleworkers
A rapid, company-wide changeover to a from-home business model, which could be activated by an epidemic or as an element of a business continuity process, can overstretch even the most efficient internal Support Desk. Progent's Help Desk services allow businesses of any size to outsource or expand their Support Desk by using Progent's online Technical Response Center services.
- Progent's Standard Call Center services utilize Progent's nationwide network of online IT support specialists combined with world-class ticketing and tracking technology to provide an economical, modern Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 desktop technical support from service requests to ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows at-home employees to check or revise their current tickets, enter information, and append screen captures and attachments. Technical support services are provided at a significant discount off Progent's normal Level 1 desktop support charges, and Progent makes available the option of rapid escalation to Level 2 and Level 3 IT experts to deal with advanced problems. To learn more, go to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Support Desk Augmentation Service allows your company to expand your existing Call Desk organization by sharing delivery of Help Desk support transparently between your regular IT support staff and Progent's nationwide roster of desktop support engineers and subject matter specialists. Progent's co-managed Support Desk service is based on a collective support model utilizing the number one PSA platform for managing help requests and ticketing, establishing responsibility, monitoring progress, and generating reports. For details about how Progent's Help Desk Call Center Augmentation Services can enable your business to deliver world-class technical support to your at-home workforce, go to Progent's Help Desk Call Center augmentation Services.
Cybersecurity for Remote Workers
Remote workers often run their own computers and work in a physically unsecured environment. This worsens their exposure to cyber attacks and demands careful use of firewalls, remote security monitoring, and the creation of security policies that adhere to best practices. Progent's veteran team of certified cybersecurity professionals can assist you to plan, implement and manage a compliant security environment that guards sensitive information in IT networks that incorporate at-home workers.
- Firewalls enable you to build a network environment that can be securely utilized by local users and by telecommuters, mobile users, vendors, clients, and other stakeholders. Next-generation firewall devices allow you to assign and control different access rights to various classes of users and to expand your IT network and modify your security profile as your business evolves and as network attacks grow more complex. Progent works with both current and legacy firewall devices from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall integration services, see firewall integration and support services.
- Online Endpoint Security Monitoring makes it easy to track the various computers used by remote workers and either reject or spot and mitigate the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on each protected endpoint, monitoring all activity and utilizing state-of-the-art AI technology to detect zero-day attacks on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring immediately isolates the targeted endpoint device from the network to quarantine the malware. Since the ProSight Active Security Monitoring agent is self-contained, endpoint devices remain secure even if they are disconnected from the Internet. To find out more about ProSight ASM, visit remote endpoint monitoring for at-home workers.
- Security Audits can evaluate the vulnerability of your information system to all classes of external and internal security attacks for a network that includes teleworkers. Progent can deploy remote, automated security inventory scanning for rapidly and economically detecting a broad range of security weaknesses that can be surfaced over the Internet. Progent's security audit consulting services, which can be managed by network security experts with top credentials such as CISA, ISSAP, and GIAC, can assist your company to audit your processes and policies and review your IT architecture to enable you to design top-level security for your an at-home workforce.
Data Protection for Teleworkers
The field of Data Protection involves saving and restoring vital data so as to avoid data loss and minimize recovery time in the event of storage problems resulting from equipment breakdowns, software hiccups, human mistakes, cyber attack, or any other reason. Dependable data protection solutions can be especially challenging to design and manage in hybrid environments that combine private data centers, public clouds, and at-home workers.
- Backup/Restore solutions for remote workers must cover diverse kinds of personally owned endpoints. Progent can provide quick online help from experts familiar with a broad array of products for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Popular backup/recovery solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up data spread throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud storage and features granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity strategies typically anticipate scenarios that call for a quick switch to telecommuting. Progent's senior disaster recovery planning consultants and business continuity specialists can assist you to create, document and test a DR/BC plan that includes the logistics of moving to an at-home workforce.
Unified Management for Remote Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager provides a unified environment for protecting critical information by managing onsite, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting off-premises devices and applications. Remote endpoint devices can be personally owned or company owned. IT administrators managing the enrolled endpoint computers of telecommuters can use Intune to deploy and authenticate apps on managed devices, push patches and certificates, set up policies for accessing data and networks, manage passwords, create VPN tunnels, control how telecommuters share information, establish threat protection, verify security compliance, and wipe corporate data from missing, stolen or decommissioned endpoint devices. Intune works with Apple iOS, Android, Windows, and macOS computers. For information about Intune and how Progent can help you to use Microsoft's Endpoint Management to manage the endpoint devices of your telecommuters, refer to Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management platform that helps network managers to keep remote endpoints current and protected. Workspace ONE uses VMware AirWatch technology for unified endpoint administration along with VMware's Horizon virtual software delivery platform for authorization control, app management, and setup management of endpoint devices. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product via a one-time purchase. Key features of Workspace ONE include rapid remote deployment of new laptops, immediate onboarding of new users, policy setting and enforcement for all classes of endpoints, unifies reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud-based services. To find out about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Ontario, California company, phone
An index of content::
Data Center Colo Remote Support Services
Data Center Consulting
Progent’s data center IT services are designed for companies with hardware located at Internet Data Centers or data center collocation hosting sites and in need of on-demand in-person service at the collocation site as well as remote support from Microsoft and Cisco Premier Certified professionals. Progent provides a complete array of data center and IDC and colocation support services including system architecture analysis, Windows and Linux server installation and support, troubleshooting for server and communications infrastructure, design and deployment of zero-downtime systems, architecting and deploying layered security structures, firewall integration and support, designing load balancing environments, and planning high-availability server and storage cluster systems.
Microsoft Exchange Support and Integration
Exchange 2013 EAC Consultant Services
Exchange 2013 includes significant enhancements to the capabilities of Microsoft Exchange 2010 and introduces powerful new features as well as a revamped structure. These enhancements favorably impact key IT areas including ease of administration, high availability (HA), compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT team to maintain your Exchange 2013 solution. Progent can also provide ongoing remote support and management for Microsoft Exchange Server 2013.
Exchange 2019 Hybrid Integation Integration Support
Emergency Consultants Exchange 2019 Cloud Voicemail
Progent can help you in any phase of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V; setting up HLB; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook clients.
Consultant ProSight Small Business Private Clouds
Private Cloud Virtual Datacenter Hosting Consult
Progent's ProSight Virtual Hosting combines proven virtualization technology, a state-of-the-art data center facility, and the technical services of Progent's Microsoft-certified consulting team to provide small businesses with a complete IT outsourcing solution that improves network availability and security, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical application servers supported within a secure and fault tolerant facility on a high-performance, high-availability virtual machine configured and supported by Progent's network support experts.
Microsoft Expert SMS Server 2003 Upgrade IT Consultants
Microsoft SMS Server Computer Consultants
Progent’s Microsoft certified experts provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install critical applications rapidly and reliably to appropriate users, reduce software costs and adhere to licensing agreements by determining patterns of usage, enhance Windows protection by increasing your knowledge of vulnerability and by delivering targeted patches, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by fully exploiting the administrative functions built into Windows. Progent’s SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch administration, and resource monitoring management including program and appliance inventory.
SMS Server Upgrade Online Troubleshooting
Microsoft SMS Professionals
Progent’s Microsoft certified consultants provide small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver critical applications rapidly and reliably to specified workers, lower software expense and adhere to licensing agreements by understanding patterns of usage, improve Windows security by improving your awareness of vulnerability and by installing targeted patches, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by efficiently utilizing the management capabilities incorporated into Windows. Progent’s SMS engineers can help you use SMS economically for automated software and application installation, security patch control, and resource tracking management including software and appliance inventory.
Multi-site Information Technology Consulting Group
Sarbanes Oxley Compliance Professionals
For large businesses, Progent can supplement internal network support groups by providing extensive background in supporting key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the national or global businesses with branches, Progent can act as a seamless nearby extension of corporate network management. Progent’s enterprise support services include company-wide security, online branch office support, system architecture, Sarbox conformance, project management, and top-level support for multiple location office environments powered by Enterprise Windows 2000. Progent can offer on-site consultants and technicians to help with a site relocation or branch move, or a system architect to assist with building or utilizing an Internet Data Center or Hosting Facility.
Cisco Certified Application Coding
Application Programming Technology Professional
If you need assistance writing, enhancing, or repairing applications for Windows, Linux, or for the Web, Progent’s team of program developers, relational database designers, and project managers can ensure you get the job done on time and within your budget. Progent's seasoned software programmers can provide affordable and expert remote help for jobs as simple as writing Vidual Basic macros for Office Excel or as challenging as rolling out line-of-business RDBMS applications built on Microsoft SQL Server or MySQL.
Virtual Windows Application Delivery Consultancy
24/7 Consulting Application Virtualization
Progent's Citrix consultants can help you to plan, deploy, administer, and support a virtualized application delivery and management solution based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support experts can help your organization to manage and maintain a remote datacenter that features high availability, enhanced security, and fast disaster recovery.
Microsoft System Center Operations Manager Network Engineer
Remote Monitoring and Reporting Technology Consulting Services
Remote 24x7 monitoring, automated alarms, and periodic reports are vital to maintaining the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of any size can afford a level of network stability that was once reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as economical service packages created to assist your company to identify and fix a most IT network issues before they get big enough to hurt your business.
Top Rated Information Technology Consulting System Center 2016 and Exchange Online Integration
24/7 System Center 2016 and SSRS Reporting Setup and Support
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft Certified IT consulting experts. With Progent's economically priced IT service packages, small businesses can select a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business networks enterprise-class availability, security, and performance.
Offsite Workforce Security Network Consulting
24 Hour Computer Engineer At Home Workers Security
Progent can help small and mid-size businesses to install endpoint device security defense solutions and provide response expertise required for telecommuters.
Fault-tolerant Internet Connectivity Professional
Emergency Zero Downtime Internet Network Computer Consultant
Progent's Cisco-authorized IT experts can show you how to create an economical, 24x7 Internet connection solution that can deliver non-stop Internet connectivity through a wide range of fault tolerant Internet access technologies including non-stop BGP, transparent fail-over, and multiple ISPs. Progent can provide CCIE consultants to show you how to utilize the latest technology for 24x7 Internet access to implement a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet availability.
Computer Network Consultants Microsoft and Apple Mac Desktop
Microsoft and Apple Mac Desktop Experts
Progent can deliver a variety of affordable online and onsite consulting services to help you to configure, manage, and debug desktops and handhelds powered by Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Largest Designer Microsoft Access report formatting
24x7 Microsoft Access application programming Engineer
Progent offers cost-effective remote consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and offers expert support for application development, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide custom online classes for Office Access application development and DBA services.
Windows 2003 Integration Support
Technology Consulting Services Microsoft Windows 2003
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of work in Microsoft technology, ensures you success in identifying the version and configuration of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with planning, deploying, administering and troubleshooting sophisticated IT applications powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Windows NT.
24x7 Professionals UNIX, Windows
Windows and UNIX Engineers
Progent's UNIX platform consulting experts provide small companies and software developers help with managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide range of experience offers you a convenient single consulting firm to show you how to create and maintain a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Services Google Cloud Disaster Recovery
Emergency Google Cloud VPN Consultant
Progent offers cost-effective online and on-premises support to help businesses to move any portion of their core network infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow access to Google's cutting edge machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, system design and review, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore solutions, and security.
Wireless Security Engineers
24x7 Wireless Security Consult
Progent provides expertise for security analysis utilities including Microsoft Baseline Security Analyzer for performing a variety of automatic system testing scans to identify potential security problems. Progent has broad experience with network auditing tools and can help you to understand testing reports and respond effectively. Progent can show you how to build protection into your business processes, configure scanning applications, define and deploy a secure system environment, and recommend procedures to maximize the security of your IT system. Progent's security engineers are ready to assist you to set up a firewall, design safe remote access to email and data, and install virtual private network. Progent's accredited security consultants can also test the security of web software and can provide comprehensive security evaluations of enterprise-wide security to determine your company's compliance with important international security standards including HIPAA, NIST, and ISO.
24-Hour Contract Development Amazon EC2 migration
After Hours Microsoft and Cisco Certified Amazon Web Services hybrid cloud integration Development Company
Progent offers affordable remote consulting to help businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can show you how to create all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS resources. Progent offers as-needed support to assist you to overcome complex technical issues or Progent can provide project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on time and on budget.
Microsoft Office System Solution Provider
Microsoft Office 2003 Implementation Consulting Companies
Progent’s IT outsourcing packages provide budget-friendly network consulting for small companies. Whether it involves designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or developing a web-based eCommerce application, outsourcing your network technical services can contain expenses and eliminate uncertainties, allowing network service expenses to grow in a more moderate and controlled fashion than is possible by assembling a bulky, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and highly available system architecture for your vital applications based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Technology Professional Infor SyteLine CloudSuite Upgrade from SyteLine 6 to CloudSuite 9
Consultants Infor SyteLine CloudSuite 9.01
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over a quarter century of background helping manufacturing, distribution and service companies to manage complicated supply chains and improve the efficiency of critical processes to get products to market quickly and meet customer commitments dependably. Progent can provide the skills of an ERP specialist with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite services that can range from occasional guidance to end-to-end solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Office 365 integration, training, and DBA services.
Exchange Server 2000 Remote Consulting
Microsoft Exchange Computer Consultants
Progent is one of the most expert information technology consulting firms for creating e-mail systems powered by Exchange 2000 Server. Progent specializes in helping small businesses derive the full benefits of Exchange 2000 for typical scenarios such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 support.
Online Technical Support SQL Server 2014 Security
SQL Server 2014 Disaster Recovery IT Consultant
Microsoft SQL Server 2014 includes significant improvements in critical areas such as speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite consulting services such as planning, deployment, administration, remediation, and application development services to enable organizations of any size to achieve maximum business value from their SQL Server 2014 investment.
CCIE Expert Certified ASA 5540 Firewall Network Consultants
Firewall IT Services
Progent's Cisco certified networking consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Microsoft Windows 2008 R2 Support
Microsoft Windows 2008 R2 Online Troubleshooting
Progent's Microsoft-certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your company, create test programs and migration plans, integrate Windows Server 2008 with your network infrastructure and workload, train your IT staff how to use new management utilities, and deliver continuing consulting and technical support via low-cost alternatives such as Contact Center service and online technical support.
Biggest Microsoft Expert System Center 2016 Endpoint Protection Network Consulting
System Center 2016 and VMware Integration Integration Services
Progent has over 10 years of experience configuring, and supporting the key components that make up Microsoft System Center and can assist you to design, configure, maintain, and repair your Microsoft System Center solution to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent can assist your organization to migrate to the current edition of Microsoft System Center from a previous release or from another IT management solution to deliver the advantages of best-in-class provisioning, automation, security, plus infrastructure and critical application availability and performance monitoring.
Network Management IT Outsourcing Companies
24 Hour Software Consulting Network Management
Progent's Cisco-Premier network engineers can help you to use Cisco's network management tools alongside a variety of powerful third-party applications to create a comprehensive network management solution to keep your network operating reliably, conserve expensive resources, protect your data, recover rapidly from device failure or malicious assaults, and allow you to expand or repurpose network resources intelligently and economically as your company grows.
Microsoft Certified Partner IT Services System Center 2016 Service Manager
Biggest System Center 2016 Endpoint Protection Online Support
Progent has over a decade of experience integrating, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can help you to design, configure, maintain, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can assist you to upgrade to the current edition of System Center from an earlier one or from another IT management platform to deliver the advantages of enterprise-class provisioning, automation, security, plus infrastructure and application performance monitoring.
CISA Certified Security Expert Google Cloud Windows Engineer
Google Cloud Machine Learning Professional
Progent offers affordable remote and on-premises support to help organizations to move any portion of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable the use of Google's state-of-the-art machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
24-7 SonicWall NSA 5650 Firewall Consultants
SonicWall Cybersecurity Contractors
Progent's SonicWall firewall consultants can help you deploy, manage, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and build protection into your business operations.
Top Rated Cisco wireless controller Configuration
Urgent Wi-Fi 6 WiFi migration Integration
Progent’s Wireless Consulting Services offer a fast, affordable way for companies of all sizes to configure, manage and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
UNIX Cybersecurity Group
Solaris Firewall Setup
If your business runs a Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-certified consultants can assist your whole organization in a wide range of security topics such as security management practices, security design and models, connection management products and techniques, applications development security, operations security, hardware security, communications, infrastructure and web security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the core competencies and worldwide standards of performance that network security professionals are required to master. These certification give executive management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have the background and theory to deliver effective security support and consulting help.
24x7x365 Spam Filtering On-site IT Support
Microsoft Exchange Server Consolidation
Progent's Microsoft-certified professionals have over a decade of experience providing messaging solutions for customers that range from small businesses to large enterprises. Progent offers affordable support for all editions of Microsoft Exchange Server to strengthen email and virus security, design high availability email environments, and implement remote and mobile email access. Progent’s Microsoft Exchange consulting services can help you in designing and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. In addition offers integration help for Windows 8, Windows 7, and Windows XP clients running Office Outlook and can help you integrate Microsoft Outlook Web App for all major browsers. For e-mail virus protection, spam filtering and outbound data leak protection, Progent offers Email Guard security services.
Dynamics GP System Migration Consultant Services
Dynamics GP Update Consult
Progent has supported Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered integration, software development, education, and troubleshooting services since the platform's original release. Progent can provide in-depth expertise for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, validate, and implement a cost-effective migration from a a legacy release of GP to the latest release of Microsoft Dynamics GP.
Net Framework Developer Firms
Web Parts Programmer
If you want to update your corporate web site, build internal websites for purposes such as HR or employee training, establish a high-impact web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can supply talented and proven web developers. Progent's consultants can also show you how to build and manage a safe, robust server and communications infrastructure, including remote and wireless connectivity, to run your web tools.
Helpdesk Outsourcing Services Configuration
Support and Integration Help Desk Outsourcing Services
Progent’s Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's roster of certified technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution based on the top shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Select Topic: