Enlarging your at-home workforce can have a significant impact on network architecture, security, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to design, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Ontario company to pick the right tools and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent can provide support services ranging from on demand expertise for helping you past challenging IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent's consultants can assist Ontario, California companies to with any facet of creating a high-performing telecommuting environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, security monitoring, data protection solutions, and streamlined management.
Network Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure required for an at-home workforce can be particularly challenging if you have to accommodate a mix of worker-owned hardware such as PCs and notebooks, routers, and Wi-Fi APs from various manufacturers and with a mix of OS software and firmware levels. Progent's experience providing online support for both legacy as well as modern IT products in remote office solutions enables you to make efficient use of your existing network infrastructure and offers ready access to expertise for making essential upgrades. Support services available from Progent to assist you to implement a productive work-at-home ecosystem include:
IP Voice Solutions for an At-Home Workforce
Extending the company phone environment to include teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-based digital PBX platforms are used by SMBs to server telecommuters. Many larger organizations depend on Cisco's current or older products for VoIP management. Progent can assist organizations of any size to design or maintain a remote IP voice service that provides the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their current Cisco IP voice systems to support an expanding remote workforce.
Voice/Video Conferencing for At-Home Workers
A wide range of voice/video conferencing platforms from leading technology companies enable virtual meetings, video conferencing, chat sessions, and content sharing for both onsite workers and telecommuters. Many organizations utilize multiple products to accommodate their different partners and clients. Progent's communications experts can help your organization to manage your existing conferencing environment and enhance the experience of your at-home employees.
Microsoft Collaboration Software for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 families, offering a rich ecosystem of applications that deliver a cohesive user experience for exchanging data and ideas across a corporate network and on a wide range of endpoint computers. Progent has provided remote consulting support for SharePoint and Exchange since their first releases and can assist your company to tune these critical collaboration platforms to optimize the productivity of your remote workers.
SharePoint utilizes web entities to promote collaboration and information delivery by offering policy-driven delivery of content, business processes, and tools for looking through company-wide business data. SharePoint permits you to create secure web portals that permits remote workers to see and edit consolidated business intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). For information about Progent's SharePoint consulting services, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, go to deployment consulting for Exchange.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. Remote workers can save files to OneDrive, and colleagues anywhere can access them securely through a browser. Provided with Office 365, OneDrive enables remote employees to co-edit files. Edits made offline are synced when you go back online. To find out about Progent's support services for OneDrive, visit Onedrive configuration experts.
Public Cloud Integration Services for Teleworkers
Progent offers advanced remote support for helping organizations to create, manage and repair cohesive network models that incorporate internal data centers, teleworkers, branches, plus cloud resources. Progent offers top-tier consultant for all modes of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help teleworkers resolve issues with cloud access, identity, and cybersecurity.
Azure is a popular platform for cloud services that enables you to utilize infrastructure, servers, and critical apps hosted on Microsoft's massive cloud. Azure includes over one hundred cloud-based services including hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, app development with Visual Studio, and data protection. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure AD, and plan backup and recovery solutions with Azure Backup. Progent can also show you how to establish protected connections to Azure for teleworkers by setting up and troubleshooting firewalls and VPN tunnels. To learn about Progent's consulting expertise for Microsoft Azure, visit Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's popular family of business productivity software and cloud services offered by subscription. Office applications and cloud services are marketed in a variety of bundles intended for customers ranging from individuals and households to large corporations. Progent offers quick and affordable remote contact with consultants familiar with Office 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to assess the various subscription plans available for Office 365 and deploy 365 applications for your teleworkers in a way that delivers top business value. To learn about Progent's support services for Microsoft Office 365, see Microsoft Office 365 consulting expertise.
Microsoft 365 Exchange Online is among the most popular cloud-based applications in Azure-hosted Microsoft 365 product product suite. Office 365 Exchange Online provides the advantages of lower spending for physical infrastructure, easier management, dynamic scaling, high availability, and other advantages associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to run transparently with local deployments of Exchange, enabling customers to create hybrid networks. Progent's certified Exchange consultants are available for as-needed assistance to guide you through challenging technical bottlenecks and also offer end-to-end project management outsourcing to make sure your telecommuters have convenient and safe access to your Office 365 Exchange Online deployment. For details Progent's expertise for Microsoft 365 Exchange Online, see Office 365 Exchange Online integration and support expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the industry's top provider of cloud services. Progent can provide fast and affordable online contact with cloud integration experts who can assist your organization to design, implement, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist you to create a high-availability network architecture to make sure your employees have a consistent computing environment whether they are working from your main office, a branch office, from home, or on the move. To learn about Progent's expertise for Amazon AWS, visit Amazon AWS consulting services.
Google Cloud Platform (GCP) is a popular suite of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your business to expand your existing IT assets with the Google Cloud, and Progent's DBA consultants can show you how to make your key apps cloud friendly so your remote workers can benefit fully from Google Cloud Platform services. Progent's consultants can help your business to set up VMs on Google Cloud Compute Engine, plan a cost-effective storage solution with Google Cloud Storage, and simplify access control for telecommuters with Google Cloud Identity. Progent's consultants can also assist your business to use GCP's unified management technology to control and track your GCP ecosystem. For details, refer to Google Cloud Platform (GCP) consulting expertise.
Help Desk Services for Remote Workers
A fast, enterprise-wide changeover to a teleworker workforce, which might be motivated by a pandemic or as part of a business continuity preparedness plan, can overstretch even a well-staffed in-house Support Desk. Progent's Call Center services make it possible for organizations of any size to outsource or supplement their Call Desk by using Progent's remote Technical Response Center services.
Cybersecurity for At-Home Workers
At-home workers commonly run their own computing devices and work in a physically unsecured space. This increases their exposure to cyber attacks and requires careful deployment of firewalls, remote endpoint monitoring, and the enforcement of policies in compliance with best practices. Progent's veteran team of certified cybersecurity professionals can assist your company to design, deploy and administer a compliant cybersecurity environment that protects critical information in networks that include at-home workers.
Data Protection for At-Home Workers
Data Protection involves saving and recovering vital information so as to prevent data loss and minimize recovery time in the event of storage system failures due to equipment issues, software glitches, user error, malware, or any other reason. Reliable data protection solutions can be especially difficult to design and maintain in hybrid networks that incorporate private data centers, cloud resources, and an at-home workforce.
Unified Management for At-Home Workers
Microsoft has renamed and reshuffled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager features a centralized environment for safeguarding critical information by managing local, mobile, and home-based endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises devices and software. Managed endpoint devices can be personally owned or business owned. IT administrators managing the endpoint devices of telecommuters can use Intune to provision and validate applications on devices, push patches and certificates, configure policies for permission to access data and resources, manage passwords, create VPN connections, determine how teleworkers share information, set up threat defense, ensure compliance, and wipe corporate data from missing, stolen or deactivated endpoint devices. Microsoft Intune can be used with iOS/iPadOS, Android, Windows, and macOS devices. To find out about Intune and how Progent can assist your company to use Microsoft's Endpoint Management to administer the endpoint devices of your telecommuters, go to Intune mobile device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM platform that helps network managers to keep offsite endpoints current and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint management plus VMware's Horizon virtual application delivery technology for identity control, app management, and configuration management of endpoint devices. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product through a one-time purchase. Top features of Workspace ONE include rapid over-the-air deployment of out-of-the-box laptops, quick onboarding of new employees, policy setting and enforcement for all classes of devices, aggregated reporting and performance analytics, an email encryption gateway, and integration with Microsoft applications and cloud services. For details about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management consultants.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Ontario, California business, call