Expanding your telecommuter workforce can have a significant effect on network architecture, security/compliance, and corporate culture. Progent has two decades of background helping businesses of all sizes to plan, deploy, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Garland organization to pick the right technologies and follow leading practices in building and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent can provide support services that go from on demand expertise for getting you past challenging IT bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent can assist Garland, Texas organizations to succeed with any aspect of creating a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.

IP Voice Integration for Teleworkers
Extending the company phone environment to accommodate telecommuters is critical to maintaining a productive at-home workforce. A variety of cloud-centric IP voice products are popular with SMBs to support remote users. Many larger organizations depend on Cisco's current or legacy products for IP voice solutions. Progent can assist businesses of any size to plan or tune a remote IP voice service that delivers the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations tune their existing Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media apps deployed throughout the network. CUCM supports additional mixed media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, see Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist your company to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating outside the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to support these VoIP solutions and deliver as-needed deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Garland, Texas business, call 1-800-993-9400 or visit Contact Progent.



An index of content::

  • 24-7 Consultant Services Microsoft Exchange Microsoft Exchange 2007 Technology Professional

  • Windows Server 2019 upgrade Specialists
    Windows 2019 Hyper-V Specialists

    Progent's Windows Server 2019 disaster recovery preparedness consultants can help your business to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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    Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy a disaster recovery system built around Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.

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    important features of Dynamics GP software include a modular design that lets you buy just the functionality you need, a standards-based foundation built on Microsoft technologies to protect your investment and offer a tightly interconnected environment, enhanced reporting capabilities that allow you to monitor all activities, income and expenses and sales trends, integration with Microsoft Office to speed access to business information, the capability to process information from almost any db software or workstation application into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it possible to create custom applications. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Dynamics GP, and can provide experienced GP consultants to help you convert the advanced features of Dynamics GP/Great Plains business accounting software into a high-value business solution.

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    Dynamics GP accounting offers analytics and reporting features that allow you to monitor all operations, revenues and spending, and market trends with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support services can help you design reports that let you analyze your business more thoroughly, converting uncooked data into valuable business information. Progent can improve your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer specialized line-of-business application development and eCommerce solutions that work transparently with Microsoft Dynamics GP.

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    Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and on-premises expertise, application development, and debugging services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based components into a cohesive intranet system.

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    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that meets your organization's unique requirements and that helps you demonstrate compliance with government and industry data security standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent attention. Progent can also assist you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware.

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  • Garland Texas Gentoo Linux, Solaris, UNIX IT Consultant Ubuntu Linux, Sun Solaris, UNIX Support and Help Dallas County
  • ISA 2004 Firewall Consultants ISA Server Technology Professional
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  • 24-Hour Support Services Redhat Linux
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    Progent's Linux support services provide small companies and developers help with administering and supporting Linux systems that coexist with Microsoft-based technology. Progent offers your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with an easy single source to help you create and maintain a secure and robust mixed-platform network and communications environment that allows Linux and Microsoft coexistence by combining MS Windows with major Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

  • IT Outsourcing Best Practices Article IT Outsourcing Whitepaper
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    Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 including planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; determining storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

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    Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Online and on-premises evaluation and upgrade services for Windows 10 offered by Progent include Return on Investment estimates, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile device management, teleworker access, data and identity security, streamlined provisioning and management, network optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and post-migration consulting support.

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    Progentís Microsoft-premier engineers can help you to update your application servers or workstations from 32 bits to 64 bits. Progent can assist your company to understand the costs and benefits of migrating to 64-bit processing, plan an efficient upgrade process that reduces operational disruptions, and deliver inexpensive, expert online support to aid your company to install 64-bit software and application software on your current computers.

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    Microsoft Windows Enterprise Directory requires extensive practical experience to configure optimally across an enterprise. Progentís Microsoft Premier consultants are experienced in designing, integrating, and supporting sophisticated Microsoft Enterprise AD installations. Progentís fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy legacy version configuration objects in online Active Directory systems, and fixing failed configurations of Active Directory and AD-associated programs.

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  • Integration Support Windows Server 2016 Scale Out Clusters
    Microsoft Experts Support and Help Windows Server 2016 Health Service

    Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist businesses of any size to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

  • Solaris Outsourcing Solaris Support Outsourcing
  • Solaris Remote Technical Support Solaris Technical Support Services
  • SonicWall NSA 3650 Firewall Security Firm SonicWall NSA 5650 Firewall Network Security Auditor
  • Specialists Network Infrastructure Health Evaluation ProSight Network Health Review Consulting

  • Linux Specialist
    Consulting Suse Linux

    Progent's Linux consulting services provide small and mid-size businesses and software developers assistance with administering and supporting Linux systems that operate with Microsoft-powered networks. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of expertise provides you with a convenient one-stop source to help you build and manage a protected and robust cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating Windows with leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

  • Support ISA 2004 Firewall Online Support Services Internet Security and Acceleration Server
  • Support and Integration Wi-Fi RF Spectrum Analysis for Wi-Fi 802.11x Wi-Fi Site Survey Support and Integration

  • Metro Ethernet Specialists
    ISP Service Plan Selection Consultant

    Progent offers access to the affordable support of remote Internet connectivity experts to assist your company to evaluate or update your ISP services so your Internet connectivity solution aligns with your business needs. Services available from Progent include assessment of your current bandwidth use, carrier and plan analysis and selection, network provisioning, and managing a seamless move to a new ISP and/or service plan. Network provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and designing dependable BGP configurations.

  • Support and Setup Windows Server 2012R2 Clustering Windows Server 2012R2 Cloud Specialist
  • System Center Operations Manager Integration Support Microsoft System Center Operations Manager Consulting
  • Technical Support Comprehensive Event Management Monitoring and Reporting Help and Support
  • Top Cisco Firewall Network Support Group Cisco Access Point Network Security Consultants
  • Top Cisco On-site Support Dallas Fort Worth Metroplex Garland, TX Cisco Computer Support
  • Top Microsoft Access application development Specialist Microsoft Access migration Consultants

  • Service Desk Sharing Consulting
    Microsoft Certified Expert Shared Network Support Help Desk Help and Support

    Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Help Desk services are provided at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.

  • Top Quality Professional Disaster Recovery Test Lab Top Technology Professional Disaster Recovery Test Lab
  • Top Ranked Professionals network evaluation Lab Load Aggregation Testing Consulting Services
  • Top White Paper IT Outsourcing Advantages White Paper IT Outsourcing Example
  • UNIX Migration Consultants Solaris to Windows Migration
  • Unified CM PSTN gateway Computer Consultants Unified Mobility Manager Technology Consulting Services
  • Urgent Consulting Services VMware ESXi Hypervisor Consultants VMware VCDX

  • Windows Server 2019 Encrypted Networks Technology Professional
    Consulting Windows 2019

    Progent's certified Windows Server 2019 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.

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  • Windows 10 Cortana Help and Support Consultants Windows 10 Cortana
  • Windows 8.1 Training Remote Troubleshooting Windows 8.1 Upgrade Professionals

  • .NET Development Firm
    Custom eCommerce Contract Programmer

    For custom program development, Progent can provide software design experts to produce line-of-business software in areas such as eCommerce, web development, Microsoft Business Solutions products including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Microsoft IIS to create company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide expertise in a broad array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

  • Teleworkers Garland Consulting Services - VoIP Systems Consulting and Support Services
  • Windows Hyper-V 2016 Containers Integration Services Hyper-V 2016 Management Network Consultants
  • Windows Server 2003 Consulting Services Microsoft Certified Expert Network Consultants Windows 2003

  • Work from Home Data Protection Remote Support
    Teleworker Data Protection Support Outsourcing

    Progent can help small and medium-size businesses to plan, configure, validate and troubleshoot backup technology required for work-from-home employees.

  • Windows Server 2012 R2 Migration Garland Centerville Consolidate Windows Server 2016 Garland, TX
  • Windows Server 2012R2 Private Cloud IT Consulting Remote Consulting Windows Server 2012 R2 Hyper-V Virtual Switch
  • Windows, UNIX, Solaris On-site Support Windows and Solaris Online Help

  • Emergency Dynamics GP Power BI Support and Setup
    24 Hour Dynamics GP Great Plains Accounting Online Help

    Progentís Microsoft certified consultants offer a range of support services for Dynamics GP. Dynamics GP is a financial and ERP tool based, like all Microsoft financial tools, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP provides an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and configure, and with its modular design you can license only the functions you currently need, with the option to add users and increase functionality in the future. Progentís Microsoft Dynamics GP support engineers can show you how to install, customize and administer the current release of Dynamics GP or upgrade efficiently from an earlier version.

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  • XenApp and Citrix Access Gateway IT Consulting Computer Engineer Presentation Server
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