Enlarging your remote workforce may have a major effect on network architecture, cybersecurity, and company workflows. Progent has two decades of background assisting SMBs to design, configure, administer, optimize, and debug IT environments that support a remote workforce. Progent can help your Houston company to pick the appropriate tools and adhere to leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent can provide services that go from as-needed guidance for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Houston, Texas organizations to succeed with any facet of building a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.

VoIP Solutions for an At-Home Workforce
Extending the business PBX system to accommodate teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-centric digital PBX products are popular with SMBs to support telecommuters. Many enterprises depend on Cisco's current or older products for IP voice management. Progent can help organizations of any size to plan or maintain a remote VoIP environment that provides the flexibility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses tune their current Cisco IP voice systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia software used throughout the network. CUCM manages other mixed media services like unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, visit CUCM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. For details about Progent's expertise for CallManager and Cisco's other early VoIP products, refer to CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients working outside the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and deliver as-needed integration and debugging services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Houston, Texas company, call 1-800-993-9400 or visit Contact Progent.