Enlarging your telecommuter workforce may have a significant impact on network architecture, cybersecurity, and company processes. Progent has 20 years of background helping SMBs to design, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Raleigh company to select the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent can provide services that go from on demand guidance for getting you over challenging technical roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent can help Raleigh, North Caroline companies to succeed with any facet of creating a high-performing work-from-home environment by providing network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, endpoint security, data protection solutions, and unified management.

IP Voice Integration for Teleworkers
Expanding the company PBX system to include telecommuters is critical to maintaining an effective work-at-home solution. A broad range of cloud-centric digital PBX platforms are popular with small and mid-size businesses to support teleworkers. Many enterprises rely on Cisco's current or older platforms for VoIP management. Progent can help businesses of any size to design or tune a remote IP voice service that provides the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to help businesses optimize their existing Cisco IP voice environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media applications used across the network. CUCM supports other combined media services like messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager expertise, see Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help your company to support your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other legacy IP voice products, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users working beyond the corporate firewall like telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network infrastructure to work with these solutions and deliver as-needed configuration and debugging services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Raleigh, North Caroline company, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

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