San Bernardino Work from Home Employees Solutions Support Partner
VoIP Solutions Consulting Services
Enlarging your remote workforce can have a significant effect on IT architecture, security, and company workflows. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, tune, and debug IT environments that incorporate at-home workers. Progent can assist your San Bernardino company to select the right tools and follow best practices in building and maintaining a secure virtual solution for telecommuters that promotes teamwork and delivers top business value. Progent can provide services that go from on demand expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist San Bernardino, California companies to succeed with any aspect of creating a high-performing work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and streamlined management.
IP Voice Integration for an At-Home Workforce
Extending the business PBX system to include telecommuters is vital to maintaining an effective work-at-home solution. A variety of cloud-centric IP voice platforms are popular with SMBs to server teleworkers. Many enterprises depend on Cisco's current or legacy platforms for IP voice solutions. Progent can help businesses of all sizes to design or maintain a telecommuter IP voice service that provides the flexibility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to assist organizations tune their current Cisco IP voice systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia software deployed across the network. Unified Communications Manager supports additional mixed media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, visit CUCM consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, refer to CallManager expertise.
- Cisco IP Gateways provide integration with PSTN networks and with users working beyond the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to work with these solutions and provide online integration and debugging expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive telecommuter solution for your San Bernardino, California business, phone
An index of content::
24-7 ProSight Email Security Technology Professional
Email Encryption Key Management Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized control and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Co-managed Support Desk Online Support
Supplemental Helpdesk Computer Consulting
Progent offers three essential types of Call Center support : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your clients convenient access to a reliable support group with extensive experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive image as a solid contributor to business performance. Progent's target is to fix rather than merely record problems.
SharePoint 2013 Office Web Apps Server Network Consulting
SharePoint 2013 Office Web Apps Server Network Consultant
Progent has been providing SharePoint support since the initial SharePoint product was published more than a decade ago, and Progent has the breadth and depth of technical know-how to assist organizations of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; determine whether an on-premises, online or hybrid deployment is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can assist in individual tasks related to your SharePoint 2013 migration.
Microsoft Certified Windows Server 2012 R2 Private Cloud Computer Consulting
Windows Server 2012R2 Hyper-V Network Consultant
Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test environments and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT support team, create an enterprise-wide security plan, automate network administration, help with application development, and build and validate a disaster recovery/business continuity plan.
Shared Support Desk Support and Help
Extended Helpdesk Integration Services
Progent's Computer Call Center Outsourcing Support Services for desktop technical support are intended specifically for small organizations who need fast availability of a Help Desk Call Center with professional telephone support and effective escalation options but who must operate within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Secure Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.
Stealth Penetration Testing Cybersecurity Company
Stealth Penetration Testing Security Contractors
Stealth intrusion testing is a key component of any overall network security plan. Progent’s security experts can run extensive penetration checks without the knowledge of your organization's internal IT staff. Unannounced penetration checking shows whether current security defense systems such as intrusion incident warnings and event log monitoring are properly set up and actively monitored.
IT Consultant Cisco ASA 5500-X Firewall
Adaptive Security Device Manager Support Services
Progent's Cisco-premier CCIE network experts can help your company to maintain your legacy PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, optimize, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Integration Services Network Load Balance
Fault Tolerant Internet Connection Online Consulting
Progent’s fault tolerant system consultants offer non-stop computing support, disaster recovery services, system load balancing, fault-tolerant interoffice connectivity, high-availability Internet architecture design, non-stop data center consulting, and other 24x7 operations services to help your company create a non-stop environment for line-of-business applications. Progent possesses the knowledge and experience to design affordable, 24x7 networks by utilizing the expanding library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can help you design a high-availability mutli-site network with a completely redundant Internet interface and efficient network load balancing.
Specialists CISA Security Audit
24/7 CISA Certified Security Audit Consulting Services
The CISA credential is a prestigious achievement that represents expertise in IS security audit and control. Accredited by ANSI, the CISA credential has candidates undergo a comprehensive test administered by the ISACA international professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional able to assist companies in the fields of IS audit services, IT enforcement, network assets and infrastructure lifecycle, information technology support, safeguarding of information resources, and business continuity preparedness.
Exchange Server 2000 Upgrade Remote Support
Exchange Server 2000 Upgrade Professionals
Progent is one of the most qualified network consulting firms for integrating e-mail systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive all the advantages of Exchange Server 2000 for common scenarios such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.
MRTG IT Consulting
Computer Consultants Nagios
Nagios and MRTG are useful, license-free monitoring tools that operate under Linux and can be deployed to monitor UNIX environments, Windows networks, or multi-platform systems in which Linux and Microsoft Windows run side by side. The Nagios monitor lets system managers to monitor network services such as SMTP, HTTP, SSH, and NNTP. MRTG permits you to graph the traffic through SNMP network appliances such as servers, routers, and switches. Progent's network monitoring consultants can help you use both these utilities to streamline and repair your computer network.
Office 365 Portal Support Services
Support Services Office 365 Single Sign On
Office 365 is Microsoft's expanding family of client productivity applications and cloud-hosted services offered on a subscription basis. Office 365 apps and cloud services are available in an array of product bundles targeted at customers ranging from students and households to enterprises. Progent can provide fast and affordable online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can assist your business to evaluate the wealth of subscription options available with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid networks that transparently combine local and cloud-based resources.
Amazon EC2 mobility Contract Programming Firm
Amazon EC2 AMI Contract Programmer
Progent can provide cost-effective online support to help companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable high-performance storage, and Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design and review, testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to create all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS cloud services. Progent can provide occasional expertise to help you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing services to help you migrate to the Amazon AWS cloud on time and within budget.
Catalyst Switch VSS Remote Support
Online Support Catalyst 2900 Switch
With Cisco Catalyst switches for small and mid-size companies, Cisco enables organizations to gain the full advantages of bringing intelligence into their networks. Cisco's switching product line allows you to enable features to make your network infrastructure sufficiently robust to handle real-time requirements, scalable to facilitate future growth, secure enough to guard confidential information, and capable of differentiating and managing all traffic to streamline network performance. Progent's CCIE certified engineers can help you select and deploy Cisco Catalyst switches that make sense for your company. In addition, Progent's CISA certified security consultants can help you create a strategic protection plan and configure Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Windows 2008 Active Directory Help and Support
After Hours Microsoft AD Consult
Microsoft Windows Active Directory requires extensive practical experience to configure efficiently across a large corporation. Progent’s Microsoft Premier engineers are experts in planning, integrating, and supporting sophisticated Enterprise AD projects. Progent’s areas of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up residual legacy software configuration objects in online Active Directory systems, and fixing failed configurations of AD and AD-associated programs.
SharePoint Server 2016 Computer Consultants
SharePoint Server 2016 Online Troubleshooting
Progent’s Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for intelligently coordinating people, groups and data. SharePoint Server provides a central spot for your workers or customers to connect to, organize, share and manipulate relevant data, files, and software and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient sharing across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they’ve developed in a manner that makes data easy to find, download and re-use. Progent's SharePoint experts can assist your organization to manage your existing SharePoint environment or migrate to the current release of SharePoint.
Windows Server 2012 R2 Clustering IT Consultants
24-Hour Network Engineer Windows Server 2012R2 Configuration Manager
Progent's certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT support staff, develop a corporate-wide security plan, automate IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Integration Firm MRP
Retail Management System Help and Support
Progent can give you access to experts who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to meet your particular company needs. Progent’s Microsoft consultants offer experience in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce integration services for secure, company-wide resource sharing plus interfacing with CRM products.
Microsoft Skype for Business Presence Engineer
Skype for Business certificate management Services
Progent's consultants can provide remote and onsite consulting services for companies of any size to assess the costs/benefits of migrating to Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to design a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; configure HA solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems like Cisco UC. Progent's certified network security consultants can help you design and verify a security strategy for your Skype for Business solution that meets regulatory standards.
Setup and Support Internet Security and Acceleration Server 2006
ISA 2006 Remote Troubleshooting
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet resources while enabling increased productivity by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 helps guard corporate applications, services, and data across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier ISA Server experts can show you how to design, install, configure, and maintain Internet Security and Acceleration Server 2006 on your network so that your business achieves a highly functional and affordable balance of security, convenience, and speed.
IT Outsourcing Best Practices White Papers
Whitepapers IT Outsourcing Model
Progent’s IT outsourcing services offer budget-friendly computer consulting for medium-size corporations. Whether it involves planning network architecture, setting up an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT technical services can reduce expenses and eliminate risks, allowing IT service expenses to grow in a more linear and controlled manner than is feasible by amassing a large, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available network foundation for your critical Windows-powered business software including Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server 2008.
Microsoft Certified Expert System Center 2016 Operations Manager Integration
System Center 2016 and Office 365 Integration Consultants
Small to middle size companies can now get all the benefits of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft Premier IT support professionals. With Progent's economically priced IT service packages, small organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to provide small company information systems world-class availability, protection, and productivity.
Windows 10 Cortana IT Consultant
Windows 10 Configuration Help and Support
Progent's Microsoft-certified consultants can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Windows. Remote and on-premises assessment and upgrade support for Windows 10 offered by Progent's experts include ROI estimates, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management and synchronization, teleworker access, security and compliance, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for IT support staff and end users, and ongoing consulting support.
Business Continuity Testing Engineers
network evaluation Lab Services
Progent's Test and Training Lab at the QTS Internet Data Center is available for testing mission-critical applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or verifying business continuity solutions, resolving compatibility issues, and building training systems for the latest technologies. For Progent customers who lack sufficient in-house resources to configure effective test environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep critical network projects on schedule.
Shared Service Desk Computer Consultants
Shared Service Desk Engineer
Progent’s Co-managed Call Center service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution built around the leading shared PSA platform for managing service requests, ticketing, responsibility, status tracking, and reporting.
Exchange 2007 Setup and Support
Emergency Microsoft Exchange IT Consulting
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2007 help, repair, and design services include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 that are in keeping with your business goals.
Android ActiveSync Remote Support Services
24/7 Google Android integration Support and Integration
Progent's veteran group of network consultants and subject matter specialists have extensive experience delivering remote and on-premises support for organizations of all sizes who want to incorporate Android phones into their IT networks so that users can be productive from anywhere. Progent offers the breadth of skills to solve technical issues that involve multiple vendors and that entail a mix of older and current information technology. Progent provides cost-effective remote consulting to help you with any aspect of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to assist you to resolve especially challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic IT projects on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide expertise with operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and operate Android phones and tablets securely and productively.
ProSight Private Cloud Hosting Services Specialists
ProSight Small Business Private Clouds Professional
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's servers in a solution that delivers the maximum level of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are built upon proven virtualization technologies that allow small businesses with multi- platform IT systems to economize significantly on the costs of capital investments, system support, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
Small Office Consultancy Services
IT Specialists Small Business
For small businesses interested in Progent's network support outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
Infor SyteLine CloudSuite Conversion from SyteLine 6 to CloudSuite 9 Consult
Professional Infor SyteLine CloudSuite Web Site Integration
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of experience assisting manufacturing and distribution organizations to manage complex supply chains and improve the efficiency of key business processes in order to get products to market fast and meet customer commitments consistently. Progent offers the skills of an ERP specialist with over two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises consulting that can range from as-needed guidance to end-to-end solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, CPQ, web site integration, debugging, ETL, Office 365 integration, disaster recovery planning, and DBA services.
Support Remote Server Management
Automated Desktop Monitoring Computer Consulting
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the state of critical assets that power your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that all looming problems can be addressed before they have a chance to impact your business.
Microsoft Certified Partner Live Online PowerPoint Training
Learn Online Office PowerPoint
Progent offers customized online instruction for popular client apps and environments such as Office and Office 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction provides the advantages of traditional physical classroom seminars, including instant communication between students and trainers, but eliminates the expenses of travel and the hassle of trying to synchronize the schedules of multiple workers. Available to individuals or classes of all sizes, Progent's live online instruction allows the instructor to conduct the seminar from an online facility while the clients can be spread across a campus or across the the U.S. Live online education supports powerful teaching aids such as broadcast white boards, real-time questions, and shared desktops. Classes can be brief and targeted to specific topics or extended in duration and broader in scope.
Troubleshooting Excel for Mac
Technical Support Services SharePoint and Mac
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support environments that mix Apple Macintosh with Windows systems with complete resource sharing, or networks which intentionally restrict collaboration between Mac and Windows users.
Engineers Wireless Security Inventory
Technology Professional External Network Security Scan
Progent offers small organizations two ultra-affordable security inventory scanning packages that include, at a set price, remotely managed scans of your security profile which are evaluated by professional security specialists who interpret the results of the remote scan, deliver objective summaries of your existing network security, and make recommendations for enhancements. Progent offers two non-overlapping security inventory packages for external and internal scanning that are priced to meet the restricted budgets of small companies while delivering enterprise-class assessments of your network's exposure to attack.
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