Enlarging your remote workforce can have a significant effect on IT architecture, security, and company workflows. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, tune, and debug IT environments that incorporate at-home workers. Progent can assist your San Bernardino company to select the right tools and follow best practices in building and maintaining a secure virtual solution for telecommuters that promotes teamwork and delivers top business value. Progent can provide services that go from on demand expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist San Bernardino, California companies to succeed with any aspect of creating a high-performing work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and streamlined management.

IP Voice Integration for an At-Home Workforce
Extending the business PBX system to include telecommuters is vital to maintaining an effective work-at-home solution. A variety of cloud-centric IP voice platforms are popular with SMBs to server teleworkers. Many enterprises depend on Cisco's current or legacy platforms for IP voice solutions. Progent can help businesses of all sizes to design or maintain a telecommuter IP voice service that provides the flexibility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to assist organizations tune their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia software deployed across the network. Unified Communications Manager supports additional mixed media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, visit CUCM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, refer to CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with users working beyond the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to work with these solutions and provide online integration and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive telecommuter solution for your San Bernardino, California business, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent is one of the most qualified network consulting firms for integrating e-mail systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive all the advantages of Exchange Server 2000 for common scenarios such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.

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    With Cisco Catalyst switches for small and mid-size companies, Cisco enables organizations to gain the full advantages of bringing intelligence into their networks. Cisco's switching product line allows you to enable features to make your network infrastructure sufficiently robust to handle real-time requirements, scalable to facilitate future growth, secure enough to guard confidential information, and capable of differentiating and managing all traffic to streamline network performance. Progent's CCIE certified engineers can help you select and deploy Cisco Catalyst switches that make sense for your company. In addition, Progent's CISA certified security consultants can help you create a strategic protection plan and configure Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Catalyst 6500 Series Switches.

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    Microsoft Windows Active Directory requires extensive practical experience to configure efficiently across a large corporation. Progentís Microsoft Premier engineers are experts in planning, integrating, and supporting sophisticated Enterprise AD projects. Progentís areas of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up residual legacy software configuration objects in online Active Directory systems, and fixing failed configurations of AD and AD-associated programs.

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    Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's servers in a solution that delivers the maximum level of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are built upon proven virtualization technologies that allow small businesses with multi- platform IT systems to economize significantly on the costs of capital investments, system support, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.

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    For small businesses interested in Progent's network support outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.

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    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of experience assisting manufacturing and distribution organizations to manage complex supply chains and improve the efficiency of key business processes in order to get products to market fast and meet customer commitments consistently. Progent offers the skills of an ERP specialist with over two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises consulting that can range from as-needed guidance to end-to-end solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, CPQ, web site integration, debugging, ETL, Office 365 integration, disaster recovery planning, and DBA services.

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    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the state of critical assets that power your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that all looming problems can be addressed before they have a chance to impact your business.

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    Progent offers customized online instruction for popular client apps and environments such as Office and Office 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction provides the advantages of traditional physical classroom seminars, including instant communication between students and trainers, but eliminates the expenses of travel and the hassle of trying to synchronize the schedules of multiple workers. Available to individuals or classes of all sizes, Progent's live online instruction allows the instructor to conduct the seminar from an online facility while the clients can be spread across a campus or across the the U.S. Live online education supports powerful teaching aids such as broadcast white boards, real-time questions, and shared desktops. Classes can be brief and targeted to specific topics or extended in duration and broader in scope.

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    Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support environments that mix Apple Macintosh with Windows systems with complete resource sharing, or networks which intentionally restrict collaboration between Mac and Windows users.

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    Progent offers small organizations two ultra-affordable security inventory scanning packages that include, at a set price, remotely managed scans of your security profile which are evaluated by professional security specialists who interpret the results of the remote scan, deliver objective summaries of your existing network security, and make recommendations for enhancements. Progent offers two non-overlapping security inventory packages for external and internal scanning that are priced to meet the restricted budgets of small companies while delivering enterprise-class assessments of your network's exposure to attack.

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