Expanding your at-home workforce may have a significant effect on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of background assisting SMBs to design, deploy, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Sandy Springs organization to pick the right tools and follow best practices in building and maintaining a secure virtual office solution for teleworkers that promotes teamwork and delivers top business value. Progent offers support services ranging from as-needed expertise for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Sandy Springs, Georgia businesses to with any facet of creating a high-performing work-from-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, endpoint security, data protection solutions, and centralized management.

IP Voice Integration for Remote Workers
Extending the corporate phone system to accommodate remote users is vital to maintaining a productive at-home workforce. A broad range of cloud-based digital PBX products are used by small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's current or older products for IP voice management. Progent can help businesses of any size to plan or tune a telecommuter VoIP environment that provides the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist businesses optimize their current Cisco IP voice systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices like IP phones, media processing products, Voice over IP gateways, and mixed media applications used across the network. Unified Communications Manager supports other combined media services like messaging, video conferencing, and team interaction networks. For details about Progent's CUCM expertise, visit Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can help you to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, visit CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients working beyond the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN infrastructure to support these VoIP solutions and deliver as-needed deployment and debugging expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Sandy Springs, Georgia organization, call 1-800-993-9400 or refer to Contact Progent.