Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Sandy Springs organization to select the right technologies and follow best practices in creating and operating a secure virtual ecosystem for teleworkers that promotes teamwork and returns maximum value. Progent can provide support services that go from as-needed expertise for getting you past occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent can help Sandy Springs, Georgia companies to with any aspect of creating a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, endpoint security, backup/restore solutions, and unified management.
VoIP Integration for Teleworkers
Extending the business phone environment to accommodate teleworkers is vital to supporting a productive at-home workforce. A broad range of cloud-based digital PBX platforms are popular with SMBs to support telecommuters. Many larger organizations rely on Cisco's current or older products for IP voice management. Progent can help organizations of all sizes to design or maintain a telecommuter VoIP environment that provides the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist businesses tune their existing Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia software deployed across the network. CUCM manages additional mixed media services such as messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice products, refer to CallManager consulting services.
- Cisco IP Gateways enable connectivity with PSTN networks and with users working beyond the corporate perimeter
such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to work with these VoIP solutions and provide on-demand integration and debugging expertise.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive telecommuter environment for your Sandy Springs, Georgia company, call 1-800-993-9400 or refer to Contact Progent.