Enlarging your telecommuter workforce can have a significant effect on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background helping businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Spartanburg company to pick the right technologies and adhere to leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and returns top business value. Progent can provide services ranging from as-needed expertise for helping you past challenging IT bottlenecks to full project management to help you carry out mission-critical tasks.
Progent's consultants can help Spartanburg, South Carolina businesses to with any facet of building a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk services, security monitoring, backup/restore solutions, and unified management.
IP Voice Solutions for an At-Home Workforce
Extending the corporate PBX system to include teleworkers is critical to maintaining a productive at-home workforce. A broad range of cloud-centric VoIP platforms are used by SMBs to support teleworkers. Many larger organizations rely on Cisco's current or legacy platforms for VoIP solutions. Progent can assist organizations of any size to plan or maintain a remote VoIP service that delivers the versatility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist organizations optimize their current Cisco IP voice systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager manages additional combined media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see CUCM consultants.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist you to maintain your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other older VoIP platforms, see CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients working beyond the corporate firewall
such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network infrastructure to support these VoIP solutions and deliver as-needed configuration and troubleshooting expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Spartanburg, South Carolina organization, call 1-800-993-9400 or visit Contact Progent.