Expanding your telecommuter workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience assisting SMBs to plan, deploy, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Spartanburg organization to select the right tools and adhere to best practices in creating and maintaining a safe virtual office solution for teleworkers that promotes collaboration and returns maximum value. Progent offers support services that go from on demand guidance for helping you over occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can assist Spartanburg, South Carolina businesses to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and streamlined management.

VoIP Integration for At-Home Workers
Extending the business PBX environment to accommodate telecommuters is critical to supporting an effective work-at-home solution. A variety of cloud-centric VoIP platforms are popular with SMBs to server telecommuters. Many larger organizations rely on Cisco's modern or legacy products for IP voice management. Progent can assist businesses of any size to plan or maintain a telecommuter IP voice service that delivers the versatility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist organizations tune their existing Cisco IP voice systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end IP telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia apps deployed across the network. CUCM manages additional combined media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM expertise, refer to CUCM expertise.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can help you to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, visit CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to work with these VoIP solutions and provide as-needed configuration and debugging expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Spartanburg, South Carolina business, call 1-800-993-9400 or refer to Contact Progent.