Expanding your telecommuter workforce can have a significant impact on network infrastructure, security/compliance, and company processes. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Waltham organization to pick the right tools and follow leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent offers support services ranging from on demand guidance for helping you past challenging IT roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Waltham, Massachusetts businesses to succeed with any aspect of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and streamlined management.

IP Voice Solutions for Remote Workers
Expanding the company phone environment to accommodate teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-centric digital PBX platforms are popular with SMBs to support remote users. Many enterprises rely on Cisco's modern or older platforms for VoIP management. Progent can help businesses of any size to design or maintain a remote VoIP service that delivers the versatility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations optimize their existing Cisco IP voice systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media software used across the network. Unified Communications Manager manages other mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM support, refer to CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can help you to support your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other early VoIP products, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients operating beyond the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to support these solutions and deliver on-demand configuration and debugging services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive telecommuter solution for your Waltham, Massachusetts organization, call 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates your backup activities and allows rapid restoration of critical data, applications and VMs that have become unavailable or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical information.

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    Progent's ProSight Virtual Hosting combines proven virtual server technology, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified consulting group to provide small businesses with a complete information technology outsourcing solution that enhances network availability and security, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical business application servers supported within a secure and fault tolerant data center on a high-performance, non-stop virtual server configured and supported by Progent's computer service experts.

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