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Video Conferencing and Immersive Telepresence Expertise:
Cisco, Polycom, LifeSize, Radvision, and TANDBERG Integration
Improvements in high-definition display and audio technology, video switching and compression, quality of service across the Internet, bandwidth affordability, human interface design, and collaboration management software have all contributed to the evolution of advanced video conferencing into "immersive telepresence." This fast-growing industry is now delivering on its old promise to provide a natural-seeming, face-to-face experience that can in many cases eliminate the business need for air travel.
But the business case for telepresence is not limited to saving money on plane tickets, meals, and hotels. Telepresence is all about productivity. Virtual conference room and theater systems can sharpen the focus of busy executives, contribute to faster and smarter management decisions, streamline operations, shorten the product development cycle, and improve the effectiveness of training. Because the latest platforms support almost any endpoint, including the new generation of netbooks, tablets, and smart phones, companies can leverage their investment in telepresence by extending its reach throughout the organization.
Still, significant challenges persist for realizing the full benefits of telepresence. Major issues include interoperability, emerging communication protocols, maintaining or upgrading legacy systems, and designing network infrastructure that can deliver the required high levels of throughput, security, consistency, and availability. Progent can provide the expertise of a senior consultant with years of experience installing, maintaining, and enhancing telepresence systems from top-tier vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision and can work with your in-house IT team, your ISP, and your telepresence platform supplier to help your company maximize the business value of your telepresence ecosystem.
Telepresence Platforms Supported by Progent
Progent allows enterprise clients to outsource or co-source video conferencing expertise in order to save time and money and reduce technical risk for telepresence projects including system installation, configuration, troubleshooting, upgrades, migration, integration with various software applications and physical endpoints, and network optimization. Progent and can provide online or onsite consulting from an expert with a long background in telepresence solutions from Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Telepresence technology providers supported by Progent include:
Cisco Immersive Telepresence Products
Cisco is the leading provider of immersive telepresence products, having delivered the most multi-screen systems and specialized telepresence endpoints. Cisco has solidified this leadership position with the acquisition of TANDBERG. Cisco is also the number one provider of video conferencing multipoint control units (MCUs) and offers the Cisco TelePresence Multipoint Switch (CTMS), an ultra-efficient video switch for mixed endpoints. Cisco's top-of-the-line telepresence platforms are the Cisco TelePresence System 3010 and 3210 product families, three-screen systems which can work with Cisco's lower-cost modular and single-screen systems.
Cisco's TelePresence Management Suite (TMS) enables centralized control of Cisco's telepresence conferencing and media services infrastructure and endpoints. To simplify scheduling, Cisco offers the TelePresence Management Suite Extension for Microsoft Exchange (TMSXE), which integrates with Microsoft Exchange Server 2007 and 2010 to provide scheduling capabilities through Microsoft Outlook and Outlook Web Access (OWA).
Progent can provide the services of a Cisco telepresence expert or a certified Cisco CCIE network engineer to help you design and implement the conferencing system and infrastructure required to deliver the full benefits of Cisco telepresence technology. Progent also offers the expertise of certified Microsoft Exchange Server consultants to help you integrate Microsoft Exchange Server 2007 or 2010 with Cisco's TelePresence Management Suite to streamline scheduling.
TANDBERG Telepresence Systems
TANDBERG's TelePresence T Series products, acquired by Cisco and subsequently assigned end-of-life status, include the TelePresence T3 and the smaller-footprint TelePresence T1. The TelePresence T3, a six-seat telepresence group system that replaced the TANDBERG Experia product family, is a classic immersive telepresence system that includes three 65-inch HD LCD displays, three C90 codecs, three speaker modules, six directional microphones incorporated in an integrated table, ceiling-mounted studio lighting modules, and three 23-inch HD touch-screen collaboration displays.
Protocols supported by TANDBERG T3 Telepresence Systems include H.323 and SIP (through the Cisco TelePresence Video Communications Server). The T3 system can be managed via the Cisco TelePresence Management Suite (TMS) or through embedded Simple Network Management Protocol (SNMP), Telnet, Secure Shell (SSH) Protocol, XML, and SOAP.
Progent can provide the online or onsite support of an expert in TANDBERG telepresence technology who has earned TANDBERG TCTE, TCTS, TCTA, and CTSS certifications and can help you manage and support your TANDBERG T3 system or other legacy products from TANDBERG. Progent can also you plan and execute an efficient migration from TANDBERG telepresence systems to solutions from Cisco or other leading providers. Progent can also help you maintain the TANDBERG Telepresence Server, a telepresence and video conferencing MCU designed to support TANDBERG telepresence products and interoperate with other TANDBERG video conferencing solutions and standards-compliant video conferencing systems from other manufacturers.
Polycom Telepresence Solutions
Polycom has provided video conferencing solutions for more than a decade, beginning with the popular ViewStation product family. After acquiring Destiny Conferencing, Polycom introduced the RealPresence Experience (RPX) system, an immersive telepresence environment including high-definition video displays. Polycom's RealPresence family has expanded to support a full line of video conferencing and telepresence products that includes solutions for immersive theaters, conference rooms, branch offices and home offices, and mobile devices.
Polycom's high-end RPX immersive theater systems, the RPX 200 and RPX 400 Series, offer multiple floor plans to support up to 28 seats per room and include walls, tables, lighting, A/V components, a touch panel control screen, and up to 16-feet of seamless HD video display. The RPX environment is distinguished by allowing all suite occupants to see one another in full view whether standing, sitting, or walking around the room. Polycom RPX systems use the advanced H.264 High Profile transcoding protocol for video compression and offer connectivity to Cisco TelePresence Systems by supporting Cisco's proprietary Telepresence Interoperability Protocol (TIP).
Polycom's RealPresence platforms feature voice and video Integration with Microsoft Lync Server 2010 and Microsoft Lync 2010 client, Microsoft Exchange Server 2010/2013, and Microsoft Outlook 2010/2013. Polycom's RealPresence Media Manager offers video content management capabilities through integration with Microsoft SharePoint 2010. Progent offers telepresence expertise as well as the support of Microsoft-certified consultants who can help you benefit fully from Polycom's tight integration with Microsoft technology by providing services such as Microsoft Exchange 2016 planning and deployment expertise, Exchange Server 2013 integration, Exchange Server 2010 configuration and support, SharePoint application development, and Microsoft Lync consulting.
LifeSize Telepresence Systems
LifeSize, a division of Logitech, addresses the mid-size enterprise market by offering modular telepresence systems sometimes referred to as "telepresence lite." Total system costs can be kept at a minimum because LifeSize permits customers to provide their own accessories. The LifeSize 220 Series supports as many as eight participants in a room and allows users to see up to four active sites at one time. LifeSize 220 systems can handle two customer-supplied HD displays and two HD cameras and features streaming and recording of point-to-point and multipoint calls.
The LifeSize Passport HD video conferencing system is intended for small meeting rooms or offices. Integration with Skype allows single-click access to any Skype user via the LifeSize Passport directory. The LifeSize UVC Video Engine for Microsoft Lync works together with LifeSize 220 Series and LifeSize Passport room-based video systems to support 4-way continuous-presence HD video calls managed with Microsoft Lync.
Progent offers access to a LifeSize-qualified video conferencing subject matter expert who can help you to plan, implement, and manage a current LifeSize telepresence solution or support and upgrade a legacy system. Progent's Microsoft Lync Server consultants can also assist you to integrate Lync Server to work with your LifeSize telepresence environment and can help you extend realtime Presence and IM across your entire network.
Radvision/Avaya Video Conferencing Products
Radvision, acquired by Avaya, offers entry-level telepresence systems that include the XT5000, which supports 9-way multi-party conferencing and features H.264 High Profile video compression and H.264 Scalable Video Coding (SVC). Radvision also offers the SCOPIA XT series of dual-screen video conferencing systems and the SCOPIA Desktop web plug-in for PCs and Macs, which can display as many as 28 participants at one time and allows file and image sharing.
Radvision's telepresence infrastructure appliances include the SCOPIA Elite 5000 Series Multipoint Conferencing Unit (MCU) with H.264 Scalable Video Coding (SVC) technology; the SCOPIA 100 gateway for seamless video connectivity between ISDN, serial and IP networks; and the SCOPIA PathFinder Firewall Traversal, which supports all H.323 standards-based endpoints or gatekeepers and provides secure connectivity between enterprise networks and remote sites.
Progent can provide the support of an expert in Radvision telepresence technology who can help you deploy, maintain, or expand Radvision video conferencing systems. Progent also offers the support of infrastructure consultants, including Cisco-certified network engineers, who can help you design, configure, or troubleshoot networks that incorporate Radvision's MCUs, gateways, and firewall traversals.
Enterprise Telepresence and Video Conferencing Support Services Available from Progent
Progent offers online and onsite consulting services to help enterprises to manage, support, expand, and upgrade legacy video conferencing systems or to plan, install, configure, and manage state-of-the art immersive telepresence platforms. Progent can provide the expertise of a consultant who has worked with Cisco, TANDBERG, Polycom, LifeSize and Radvision to deploy telepresence solutions and can help you solve interoperability problems and expand the scope of your telepresence environment to accommodate workstations and bring-your-own-device (BYOD) environments. Progent has experience working with established communication standards such as H.323, SIP, and H.264 as well as newer or proprietary protocols such as Cisco TIP. Progent's Cisco-certified CCIE network engineers can help transition from legacy ISDN-based video conferencing networks to faster, fully redundant connectivity solutions.
Progent's project management experts can help you implement your telepresence initiatives within your budget and schedule, and Progent's Microsoft-certified consultants can assist you to integrate your telepresence system with key platforms such as Microsoft Lync Server/Office Communications Server, Exchange Server, and SharePoint. Progent's network security engineers can help you evaluate and mitigate the vulnerability of your telepresence system to security threats, and Progent's Cisco-certified CCIE network engineers can help you design your network infrastructure to provide the performance, quality of service, fault tolerance, and security required for your telepresence solution.
Contact Progent for Telepresence Consulting Services
For more information about Progent's consulting services for enterprise telepresence, call
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Springfield, Sangamon County National Consulting Services Microsoft and Apple Outsourced IT Management Services in Springfield Illinois
Support Consultants Microsoft Honolulu, Hawaii Technical Consultants
Virus Protection Services
Exchange IT Consultants
Progent's Microsoft-certified consultants have more than a decade of experience delivering email support for customers ranging from small offices to global corporations. Progent provides affordable support for all versions of Microsoft Exchange Server to enhance email and virus security, configure fault tolerant email environments, and facilitate remote and mobile email access. Progent’s Microsoft Exchange support services can help you in designing and implementing a move from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent also provides integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major browsers. For email virus protection, spam filtering and data data leak protection, Progent offers Email Guard managed services.
Support and Integration for Sun Solaris Remote Support in Alaska
Stealth Penetration Testing Auditor
Penetration Testing Intrusion Detection
Stealth intrusion testing is an important part of any comprehensive network security plan. Progent’s security experts can perform extensive penetration checks without the knowledge of your organization's internal network support staff. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion incident warnings and event history analysis are properly configured and consistently observed.
Support and Integration in Fort Wayne Indiana Ubuntu Linux, Solaris, UNIX Computer Consultants
Support and Integration in Oklahoma City, OK On-site Technical Support for Microsoft SharePoint Server 2010 Oklahoma City
Support for Microsoft Hyper-V Virtual Server Administration IT Services for Microsoft Hyper-V Virtual Server Administration
macOS Technical Support Technology Professional
OS X Setup
Progent provides nationwide remote technical support and consulting services for businesses who operate Apple macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft technology. Progent's experts offer macOS and OS X users a range of services such as desktop support, migration to the current edition of macOS from earlier editions of macOS or OS X, plus help with Mac application software. Progent can also assist you with iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Online technical support provides optimum return for your information technology budget by extending user efficiency and shortening the hours charged for network repair services. Advanced online access technology and skilled service specialists and consultants allow Progent to handle the majority of IT problems without wasting time and expense by traveling to your site. In the vast majority of situations your network problems can be remediated over the phone or via a mix of phone support and remote access. Progent can make available Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security specialists to help you with the most challenging network problems.
System Consulting Services for Microsoft SQL Server SQL Server 2016 Consultant
Tandberg T3 Telepresence Consultant Services SharePoint Server 2013 Professional in Sacramento Airport SMF
Online Help for 64-bit Server
64-bit Computing Consultancy
Progent’s Microsoft-certified consultants can help you to enhance your application servers and/or workstations from 32 to 64 bits. Progent can assist your company to understand the costs and advantages of upgrading to 64-bit computing, plan an efficient migration strategy that reduces operational disruptions, and provide inexpensive, professional online help to aid your company to install 64-bit operating systems and application software on your existing hardware.
Tech Expert for BlackBerry Redirector in Alexandria Northern Virginia BlackBerry Enterprise Server Migrations
Consulting for 64-bit Computing
64-bit Computing Professional
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and troubleshoot a system-wide migration to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the important 32-bit applications that you intend to keep plus the latest 64-bit editions of software you wish to install.
Technical Support Services for Antivirus Anti-Virus Reseller
Cisco RADIUS Security Computer Consulting
Remote Access Network Engineer
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to expand with your growing business requirements. Progent’s Cisco-Premier network experts support Cisco’s comprehensive line of products aimed at eliminating information pilfering, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to get secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control foundation for user certification, permissions, and tracking from an easy-to-use Web interface.
Technology Consulting Pennsylvania Outsourcing Firm
SonicWALL NSA Firewall Security Firms
SonicWALL PRO Cybersecurity Firms
Progent's SonicWALL experts can show you how to deploy, manage, and troubleshoot SonicWALL firewall/VPN devices inculding the current SonicWALL NSA family of firewalls and the older SonicWALL PRO 1260 Secure Switch products. Progent's CISSP Premier consultants, CISM Certified security engineers, and CISA Premier IS security audit consultants can help you design an end-to-end network protection plan, including written policies, and design protection into your corporate processes.
Telecommute Jobs for Home Based Microsoft Consultant Home Based Computer Consultants Full-Time Job
Troubleshoot for Microsoft Exchange Server 2013 Exchange Server 2013 Network Consultation
Value Pricing Computer Consulting Company Manage for Value Pricing
Walnut Creek, California Telepresence Computer Consultant Global BlackBerry BES Server Express Specialist
Wi-Fi RF Coverage Maps Consulting Services Online Help for Wi-Fi RF Spectrum Analysis for Wi-Fi
Windows 7 Help Desk Online Support Microsoft Certified Expert Windows 7 Training Network Consulting
Windows and UNIX Consultants Solaris with Windows Professional
Consulting for Dynamics GP Report Writer
Professional for Dynamics GP SmartList
Microsoft Dynamics GP accounting includes analytics and reporting features that allow you to monitor all business processes, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting support expertise can enable you to create reports that allow you to understand your business more completely, converting uncooked data into useful business information. Progent can improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer specialized business software development and eCommerce solutions that work transparently with Dynamics GP.
Windows and UNIX Engineer Windows and Solaris Onsite Technical Support
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