Improvements in high-definition display and audio technology, video switching and compression, quality of service across the Internet, bandwidth affordability, human interface design, and collaboration management software have all contributed to the evolution of advanced video conferencing into "immersive telepresence." This fast-growing industry is now delivering on its old promise to provide a natural-seeming, face-to-face experience that can in many cases eliminate the business need for air travel.

But the business case for telepresence is not limited to saving money on plane tickets, meals, and hotels. Telepresence is all about productivity. Virtual conference room and theater systems can sharpen the focus of busy executives, contribute to faster and smarter management decisions, streamline operations, shorten the product development cycle, and improve the effectiveness of training. Because the latest platforms support almost any endpoint, including the new generation of netbooks, tablets, and smart phones, companies can leverage their investment in telepresence by extending its reach throughout the organization.

Still, significant challenges persist for realizing the full benefits of telepresence. Major issues include interoperability, emerging communication protocols, maintaining or upgrading legacy systems, and designing network infrastructure that can deliver the required high levels of throughput, security, consistency, and availability. Progent can provide the expertise of a senior consultant with years of experience installing, maintaining, and enhancing telepresence systems from top-tier vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision and can work with your in-house IT team, your ISP, and your telepresence platform supplier to help your company maximize the business value of your telepresence ecosystem.

Telepresence Platforms Supported by Progent
Progent allows enterprise clients to outsource or co-source video conferencing expertise in order to save time and money and reduce technical risk for telepresence projects including system installation, configuration, troubleshooting, upgrades, migration, integration with various software applications and physical endpoints, and network optimization. Progent and can provide online or onsite consulting from an expert with a long background in telepresence solutions from Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Telepresence technology providers supported by Progent include:

Cisco Immersive Telepresence Products
Cisco Telepresence ConsultantsCisco is the leading provider of immersive telepresence products, having delivered the most multi-screen systems and specialized telepresence endpoints. Cisco has solidified this leadership position with the acquisition of TANDBERG. Cisco is also the number one provider of video conferencing multipoint control units (MCUs) and offers the Cisco TelePresence Multipoint Switch (CTMS), an ultra-efficient video switch for mixed endpoints. Cisco's top-of-the-line telepresence platforms are the Cisco TelePresence System 3010 and 3210 product families, three-screen systems which can work with Cisco's lower-cost modular and single-screen systems.

Cisco's TelePresence Management Suite (TMS) enables centralized control of Cisco's telepresence conferencing and media services infrastructure and endpoints. To simplify scheduling, Cisco offers the TelePresence Management Suite Extension for Microsoft Exchange (TMSXE), which integrates with Microsoft Exchange Server 2007 and 2010 to provide scheduling capabilities through Microsoft Outlook and Outlook Web Access (OWA).

Progent can provide the services of a Cisco telepresence expert or a certified Cisco CCIE network engineer to help you design and implement the conferencing system and infrastructure required to deliver the full benefits of Cisco telepresence technology. Progent also offers the expertise of certified Microsoft Exchange Server consultants to help you integrate Microsoft Exchange Server 2007 or 2010 with Cisco's TelePresence Management Suite to streamline scheduling.

TANDBERG Telepresence Systems
TANDBERG Telepresence ConsultantsTANDBERG's TelePresence T Series products, acquired by Cisco and subsequently assigned end-of-life status, include the TelePresence T3 and the smaller-footprint TelePresence T1. The TelePresence T3, a six-seat telepresence group system that replaced the TANDBERG Experia product family, is a classic immersive telepresence system that includes three 65-inch HD LCD displays, three C90 codecs, three speaker modules, six directional microphones incorporated in an integrated table, ceiling-mounted studio lighting modules, and three 23-inch HD touch-screen collaboration displays.

Protocols supported by TANDBERG T3 Telepresence Systems include H.323 and SIP (through the Cisco TelePresence Video Communications Server). The T3 system can be managed via the Cisco TelePresence Management Suite (TMS) or through embedded Simple Network Management Protocol (SNMP), Telnet, Secure Shell (SSH) Protocol, XML, and SOAP.

Progent can provide the online or onsite support of an expert in TANDBERG telepresence technology who has earned TANDBERG TCTE, TCTS, TCTA, and CTSS certifications and can help you manage and support your TANDBERG T3 system or other legacy products from TANDBERG. Progent can also you plan and execute an efficient migration from TANDBERG telepresence systems to solutions from Cisco or other leading providers. Progent can also help you maintain the TANDBERG Telepresence Server, a telepresence and video conferencing MCU designed to support TANDBERG telepresence products and interoperate with other TANDBERG video conferencing solutions and standards-compliant video conferencing systems from other manufacturers.

Polycom Telepresence Solutions
Polycom Telepresence ConsultantsPolycom has provided video conferencing solutions for more than a decade, beginning with the popular ViewStation product family. After acquiring Destiny Conferencing, Polycom introduced the RealPresence Experience (RPX) system, an immersive telepresence environment including high-definition video displays. Polycom's RealPresence family has expanded to support a full line of video conferencing and telepresence products that includes solutions for immersive theaters, conference rooms, branch offices and home offices, and mobile devices.

Polycom's high-end RPX immersive theater systems, the RPX 200 and RPX 400 Series, offer multiple floor plans to support up to 28 seats per room and include walls, tables, lighting, A/V components, a touch panel control screen, and up to 16-feet of seamless HD video display. The RPX environment is distinguished by allowing all suite occupants to see one another in full view whether standing, sitting, or walking around the room. Polycom RPX systems use the advanced H.264 High Profile transcoding protocol for video compression and offer connectivity to Cisco TelePresence Systems by supporting Cisco's proprietary Telepresence Interoperability Protocol (TIP).

Polycom's RealPresence platforms feature voice and video Integration with Microsoft Lync Server 2010 and Microsoft Lync 2010 client, Microsoft Exchange Server 2010/2013, and Microsoft Outlook 2010/2013. Polycom's RealPresence Media Manager offers video content management capabilities through integration with Microsoft SharePoint 2010. Progent offers telepresence expertise as well as the support of Microsoft-certified consultants who can help you benefit fully from Polycom's tight integration with Microsoft technology by providing services such as Microsoft Exchange 2019 migration consulting, Microsoft Exchange 2016 planning and deployment expertise, Exchange Server 2013 integration, Exchange Server 2010 configuration and support, SharePoint application development, and Microsoft Lync consulting.

LifeSize Telepresence Systems
LifeSize Telepresence ConsultantsLifeSize, a division of Logitech, addresses the mid-size enterprise market by offering modular telepresence systems sometimes referred to as "telepresence lite." Total system costs can be kept at a minimum because LifeSize permits customers to provide their own accessories. The LifeSize 220 Series supports as many as eight participants in a room and allows users to see up to four active sites at one time. LifeSize 220 systems can handle two customer-supplied HD displays and two HD cameras and features streaming and recording of point-to-point and multipoint calls.

The LifeSize Passport HD video conferencing system is intended for small meeting rooms or offices. Integration with Skype allows single-click access to any Skype user via the LifeSize Passport directory. The LifeSize UVC Video Engine for Microsoft Lync works together with LifeSize 220 Series and LifeSize Passport room-based video systems to support 4-way continuous-presence HD video calls managed with Microsoft Lync.

Progent offers access to a LifeSize-qualified video conferencing subject matter expert who can help you to plan, implement, and manage a current LifeSize telepresence solution or support and upgrade a legacy system. Progent's Microsoft Lync Server consultants can also assist you to integrate Lync Server to work with your LifeSize telepresence environment and can help you extend realtime Presence and IM across your entire network.

Radvision/Avaya Video Conferencing Products
Radvision Telepresence ConsultantsRadvision, acquired by Avaya, offers entry-level telepresence systems that include the XT5000, which supports 9-way multi-party conferencing and features H.264 High Profile video compression and H.264 Scalable Video Coding (SVC). Radvision also offers the SCOPIA XT series of dual-screen video conferencing systems and the SCOPIA Desktop web plug-in for PCs and Macs, which can display as many as 28 participants at one time and allows file and image sharing.

Radvision's telepresence infrastructure appliances include the SCOPIA Elite 5000 Series Multipoint Conferencing Unit (MCU) with H.264 Scalable Video Coding (SVC) technology; the SCOPIA 100 gateway for seamless video connectivity between ISDN, serial and IP networks; and the SCOPIA PathFinder Firewall Traversal, which supports all H.323 standards-based endpoints or gatekeepers and provides secure connectivity between enterprise networks and remote sites.

Progent can provide the support of an expert in Radvision telepresence technology who can help you deploy, maintain, or expand Radvision video conferencing systems. Progent also offers the support of infrastructure consultants, including Cisco-certified network engineers, who can help you design, configure, or troubleshoot networks that incorporate Radvision's MCUs, gateways, and firewall traversals.

Enterprise Telepresence and Video Conferencing Support Services Available from Progent
Progent offers online and onsite consulting services to help enterprises to manage, support, expand, and upgrade legacy video conferencing systems or to plan, install, configure, and manage state-of-the art immersive telepresence platforms. Progent can provide the expertise of a consultant who has worked with Cisco, TANDBERG, Polycom, LifeSize and Radvision to deploy telepresence solutions and can help you solve interoperability problems and expand the scope of your telepresence environment to accommodate workstations and bring-your-own-device (BYOD) environments. Progent has experience working with established communication standards such as H.323, SIP, and H.264 as well as newer or proprietary protocols such as Cisco TIP. Progent's Cisco-certified CCIE network engineers can help transition from legacy ISDN-based video conferencing networks to faster, fully redundant connectivity solutions.

Progent's project management experts can help you implement your telepresence initiatives within your budget and schedule, and Progent's Microsoft-certified consultants can assist you to integrate your telepresence system with key platforms such as Microsoft Lync Server/Office Communications Server, Exchange Server, and SharePoint. Progent's network security engineers can help you evaluate and mitigate the vulnerability of your telepresence system to security threats, and Progent's Cisco-certified CCIE network engineers can help you design your network infrastructure to provide the performance, quality of service, fault tolerance, and security required for your telepresence solution.

Contact Progent for Telepresence Consulting Services
For more information about Progent's consulting services for enterprise telepresence, call 800-993-9400 or visit Contact Progent.



An index of content::

  • 24x7 Gentoo Linux, Solaris, UNIX Computer Engineer Providence County Rhode Island Online Technical Support Ubuntu Linux, Solaris, UNIX

  • 24 Hour Windows Server 2008 Hyper-VI Technical Support
    Windows Server 2008 R2 Integration Support

    Progent's certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your business, create test systems and rollout strategies, integrate Windows Server 2008 with your IT environment and workload, train your support staff how to run new management utilities, and provide continuing consulting and technical support via low-cost options including Contact Center support and online technical support.

  • Berkeley At Home Workforce Guidance in Oakland - Endpoint Security Systems Consulting Services Hayward, CA Teleworkers Oakland Consulting Services - Security Systems Guidance
  • Bexar County Texas San Antonio Crypto-Ransomware Recovery Consulting 24x7 San Antonio NotPetya Ransomware Damage Assessment and Recovery South Texas San Antonio
  • CISSP Certified Security Manager Consulting Consult CISSP Certified security Systems Engineer

  • Immediate Staffing Services Integration
    Supplemental Staffing Technology Consulting Services

    Progent's temporary staff augmentation services allow businesses to respond to sudden increases in demand for network support personnel without incurring the expense and delays that come with identifying and recruiting reliable technical workers and without adding to your full-time workforce.

  • Cisco IT Management Networking Firm Cisco
  • Consulting for Computer Support Firms near me in Anaheim - Temporary Support Team Augmentation Anaheim, CA Expertise for Anaheim IT Service Companies Anaheim, CA
  • Dallas Fort Worth Metroplex RIM BlackBerry Small Business Computer Consulting Firms BlackBerry BES Server Tech Consultant Garland Texas
  • East Bay IT Consultants 24 Hour Networking Consultants Albany
  • IT Outsourcing Example Whitepaper Article Small Business IT Outsourcing
  • IT Staffing Temps for Network Support Teams Indianapolis, Marion County Short-Term IT Support Staffing Support Consultants Indianapolis Indiana
  • Jacksonville, Miami, Dade County, Broward County, Florida Network Support Florida - Jacksonville, FL, Miami, FL, Saint Petersburg, FL, Orlando, FL Onsite Support
  • Las Vegas McCarran International Airport LAS Las Vegas Work at Home Employees Infrastructure Consulting Services Henderson Nevada At Home Workforce Las Vegas Consulting - Integration Consultants

  • Technology Professional Virtual Server Technology
    Server Management Technology Professional

    With virtual server technology, businesses can operate multiple virtual machines on one physical server. Virtualization technology allows companies to gain all the benefits of server segmentation, while avoiding the expense associated with buying additional server hardware. Virtualization is also the critical technology behind private clouds, which offer important advantages including lowering the costs of hardware, facilities, and management while enhancing data security, system reliability, and disaster recovery. Other important server management options include network monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management experts can help you in all aspects of server consolidation and management to allow your business to cut expenses and conserve time.

  • Las Vegas-Paradise Outsourced IT Support 24-7 Las Vegas-Clark County Computer Consulting Company
  • Mandrake Linux, Solaris, UNIX Network Consultants Stamford Norwalk Shelton Ubuntu Linux, Solaris, UNIX Computer Consultant Stamford, CT
  • Microsoft Exchange 2010 Upgrade Specialists Exchange 2010 Upgrade Onsite Technical Support
  • Microsoft Exchange On-Call Services South Bend, IN Networking Specialist Microsoft and Cisco South Bend, St Joseph County

  • Great Plains Outsourcing
    Microsoft Financial Software Network Consultant

    Progentís Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is an accounting and business analysis tool built, like all Microsoft financial solutions, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its modular design you are able to purchase only the functions you currently require, with the ability to add users and enlarge capabilities in the future. Progentís Dynamics GP/Great Plains support engineers can show you how to deploy, configure and manage the latest release of Dynamics GP or upgrade smoothly from an earlier edition.

  • Network Installations Windows California - Los Angeles, San Diego, Long Beach, Fresno Network Architect Windows Los Angeles California

  • Cisco Switch Migration Consulting
    Online Cisco Certified CCIE Computer Network Consultant

    Progent's Cisco certified network infrastructure experts have extensive background assisting ISPs to design, deploy, administer, optimize, and troubleshoot high-availability, scalable connectivity environments suitable for public networks.

  • Online Support Santa Cruz-Salinas Santa Cruz Support Firms

  • Technical Support Microsoft SQL Server 2000
    Urgent SQL Server 2008 Technology Consulting Services

    Progentís Microsoft certified consultants can offer small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the rapid creation of advanced business programs that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering consulting, support and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information network. Progent can also help you migrate from older versions of SQL Server to Microsoft SQL Server 2005.

  • Pacifica Small Office Computer Consultant 24x7 San Francisco Designers
  • Portland At Home Workers Conferencing Systems Guidance Remote Workforce Consulting Experts - Portland - Video Conferencing Systems Consulting Experts Portland International Airport PDX
  • Professionals Microsoft SQL Server 2017 Buffalo, Erie County Buffalo Great Lakes Microsoft SQL Server 2017 Network Specialists
  • Remote Technical Support Microsoft Lync Server Instant Messaging Immediate Lync Server 2013 Web Apps Server Engineers

  • Consulting Services ProSight Virtual Machine Hosting
    ProSight Virtual Hosting Consult

    Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in a solution that delivers the highest level of dependability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are based on proven virtualization technologies that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.

  • Research Triangle North Carolina Raleigh Remote Workers Collaboration Systems Consulting Services Remote Workers Raleigh Expertise - Collaboration Systems Consulting Experts Raleigh, NC

  • Email Scoring Thresholds Consultancy
    Email Intent Analysis Consult

    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based control and comprehensive security for your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.

  • SQL Server Consultants Microsoft SQL Services
  • San Mateo Work from Home Employees Infrastructure Guidance San Mateo, CA At Home Workforce San Mateo Consulting - Integration Guidance Burlingame CA

  • Urgent Citrix for Hyper-V Engineers
    Citrix for Hyper-V Consultants

    Progent's Citrix consultants can help your organization to assess the potential strategic value of the available versions of Essentials for Hyper-V, help you to integrate Citrix administration tools in your Hyper-V environment, and demonstrate to you how to use Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, consistency, and recoverability of your virtual network while lowering the cost of equipment and support and streamlining management tasks.

  • Server Consultants Networking Flint Michigan IT Outsourcing Tech Support For Small Business Flint Burton

  • Microsoft AD Consult
    Microsoft Certified Windows 2008 Active Directory Engineer

    Microsoft Windows Enterprise Directory demands significant hands-on experience to integrate optimally across an enterprise. Progentís Microsoft Certified consultants are experts in planning, integrating, and maintaining complex Enterprise Active Directory installations. Progentís fields of proven competence with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with legacy beta version configuration objects in production Active Directory environments, and repair of failed installations of AD and Active Directory-associated applications.

  • SharePoint Consulting Birmingham Alabama SharePoint Small Business IT Outsourcing Company Alabama
  • Supplemental Staffing Support Consulting Services Berkeley Supplemental Network Support Staffing Support Consulting Hayward, CA
  • System Engineers Windows New Orleans, LA, Baton Rouge, LA, Shreveport, LA, Metairie, LA, Lafayette, LA New Orleans, LA Windows Network Support Consultant

  • Remote Aironet Ruggedized APs Professional
    Aironet 802.11ac AP Network Consulting

    Progent's Cisco certified wireless networking experts can provide economical remote and onsite help for legacy and current Wave 2 Aironet Wi-Fi access points and Progent can assist your business to design and maintain wireless solutions that incorporate indoor and outdoor/industrial Aironet access points.

  • Urgent Firewall Security Consultants Phoenix Arizona Phoenix, Tucson, Mesa, AZ CISSP Security Tech Services

  • Microsoft Certified Expert Operations Manager Network Engineer
    Microsoft Certified Expert Monitoring and Reporting Consulting Services

    Medium-size businesses can get all the benefits of Microsoft System Center Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Premier IT consulting experts. Thanks to Progent's affordably priced IT service packages, medium-size businesses can select a basic co-sourcing service program built around System Center Operations Manager 2007 with server monitoring, proactive warnings, in-depth system analysis, Help Desk Call Center, and remote service. For companies with line-of-business environments who need non-stop networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer medium-size business networks enterprise-class availability, security and productivity.

  • Windows 2019 Server Information Technology Consultants Parsippany, New Jersey Parsippany Computer Support Company Windows Server 2012 R2

  • Remote Troubleshooting Wi-Fi IP phone integration
    24-7 Wi-Fi IP phone integration Technology Consulting Services

    Cisco's wireless IP phones are industrial-grade wireless devices designed for professionals who are mobile within office, warehouse, retail or other environments where management wants portable phones that offer more control, security and durability than is possible with the BYOD mode of mobile communications. Successful integration of Cisco's wireless IP phones usually requires that you configure and fine tune numerous key pieces of your Wi-Fi environment such as wireless access points, routers and switches, wireless LAN controllers, and network management tools. Progent's Cisco-certified experts can provide remote and onsite assistance to help your organization create and maintain a Cisco wireless IP phone deployment by delivering services that range from debugging the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.

  • Work from Home Employees Consultants near El Paso - VoIP Systems Consulting El Paso Texas Remote Workers El Paso Consulting Experts - VoIP Technology Consulting and Support Services El Paso

  • Computer Engineer Windows Server 2019 System Insights
    Windows Server 2019 Hybrid Integration Network Engineer

    Progent's certified Windows Server 2019 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.


    © 2002-2020 Progent Corporation. All rights reserved.