Enterprise Support Services
Video Conferencing and Immersive Telepresence Support:
Cisco, Polycom/Poly, LifeSize, Radvision, and TANDBERG Integration
Additional Topics of Interest
Emergency Hornetsecurity Altaro VM Backup Deduplication Help and Support
After Hours Hornetsecurity Altaro VM Backup Disaster Recovery IT Consultants
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also supports cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises services to assist you to plan, install, manage and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Enterprise Windows 2000 Networking Help
Urgent Enterprise Active Directory Network Integration
For large businesses, Progent can leverage in-house IT groups by offering extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the national or global enterprise with branch offices, Progent can act as a seamless nearby extension of enterprise IT management. Progent's enterprise support services include company-wide security, online branch office support, system design, Sarbanes Oxley conformance, project planning, and top-level support for multiple location network environments powered by Enterprise Windows 2000. Progent can provide field engineers and specialists to help with a site move or office move, or a network architect to assist with building or utilizing an Internet Data Center or co-location site.
System Center 2016 Disaster Recovery Support and Help
Microsoft Certified Onsite Technical Support SCCMM 2016
Microsoft System Center 2016 provides important enhancements for managing hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that include Linux, Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center solution.
Maze ransomware recovery Engineer
24 Hour NotPetya ransomware recovery Consulting
Progent's proven ransomware recovery consultants can assist you to restore a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Configuration Exchange 2013 EAC
24/7 Microsoft Expert Exchange 2013 Upgrade Consulting
Microsoft Exchange 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These enhancements affect key facets of IT like manageability, availability, compliance, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Exchange 2013, design a cost-effective validation and rollout plan, and train your IT team to manage your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management for Microsoft Exchange 2013.
Project Design Tuning Specialist
Professionals Project Requirements Definition
For advanced project management assistance, Progent offers the services of senior IT professionals with years of background in technology management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to assist enterprise clients adhere to leading practices to ensure that development or deployment projects are successfully completed on time and within budget.
Emergency Colocation Center Migration Remote Technical Support
Colocation Center Remote Technical Support
Colocation data centers allow businesses to share enterprise-class data centers for housing network equipment that runs mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can assist your small business with all facets of your colocation strategy including selecting and migrating to a colocation site, creating system topology, defining required equipment, on-premises and remote troubleshooting, establishing online network administration, and training your IT personnel.
Microsoft Enterprise Mobility Suite Technology Consulting Services
Largest Network Consulting Intune SCCM Integration
Progent's Microsoft-certified Intune consultants can help your company to understand the strategic case for utilizing Intune for administering your portable devices including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help you to define security policies, plan and deploy test systems to evaluate the benefits of Intune for your environment, deploy Intune across your enterprise, integrate Intune with SCCM for unified change management, and troubleshoot your Microsoft Intune deployment.
SCCM and Windows Server Network Consulting
SCCM Reporting Support
System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes compliance settings management, keeps track of network assets, protects against company data leakage, performs network health monitoring, allows safe end-user self service, and delivers a single point of control for managing mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help you with any aspect of planning, installing, using and repairing a SCCM deployment for on-premises, cloud-based, or hybrid environments.
SCCM 2012 Windows 2010 Provisioning Computer Engineer
Best SCCM 2012 Central Administration Site Remote Support Services
Progent's Microsoft-certified consultants can assist your business to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from an older device management platform or help you to modify your current SCCM 2012 ecosystem to accommodate your evolving IT needs. Also, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft platforms including Active Directory Domain Services, SQL SSRS, and IIS.
OS X Remote Engineers
After Hours Mac Server Install
Progent offers national online help and consulting services for businesses who run macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft products. Progent's consultants can provide macOS and OS X users a range of IT services such as desktop assistance, upgrading to the most recent version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or migrating to iCloud services. Remote technical support offers maximum return for your information technology dollar by extending user productivity and limiting the hours billed for network repair services. Advanced remote access utilities and experienced service specialists and consultants combine to enable Progent to solve the majority of network problems without squandering time and money by going to your site. In the vast majority of cases your IT problems can be dealt with over the phone or through a combination of telephone help and online connectivity. Progent can make available Cisco certified CCIE network engineers and CISSP certified security professionals to assist you with the most difficult system issues.
Configuration Microsoft ISA Server
Remote Consulting Internet Security and Acceleration Server
Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating corporate security solutions for IT networks with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA Server engineer can help your small company design and implement an installation of Microsoft ISA Server 2004 that meets your information protection requirements without restricting your productivity.
An index of content::
Microsoft Dynamics GP 2015 Custom Programming Consultant
Specialist Microsoft Dynamics GP 2015 R2
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that enhances cloud integration, works with the most popular smart phones and tablets, permits single login with Azure Active Directory, and strengthens security. Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and experience to address the many technical and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will maximize the return on your investment in this mission-critical product.
Security Consultants NodeZero Cybersecurity Pen Testing
Security Firm NodeZero Certified Threat Assessment
Progent's certified cybersecurity consultants can perform NodeZero-powered PEN tests to make sure your security defense systems and policies are correctly configured and effective.
Google Cloud hybrid integration Expert Development
Specialists Hybrid cloud integration
Progent offers advanced remote support to help companies connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that utilize physical resources as well as public cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud integration support services that include Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has more than two decades of background providing high-level consulting services online, and Progent can help you complete your cloud migration projects quickly and within your budget.
Service Reports Network Consultant
Service Reporting Computer Consulting
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed services. Unlike many independent consultants or local support organizations who offer scant documentation or details of tasks done, each service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the service reports transmitted by each consultant to each customer. The practice of detailing and organizing service records allows more effective support and avoids a variety of typical problems such as when a support client is virtually held hostage to a consultant who won't release vital service information.
24 Hour Windows Server 2016 and System Center Online Help
Windows Server 2016 Stretch Clusters Online Troubleshooting
Progent's certified information technology experts offer Windows Server 2016 integration consulting services to assist organizations of any size to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Live Online Microsoft Access Training Professional
Best Online Office PowerPoint Instruction
Progent's webinar training classes offer small companies the affordability, ease, and versatility of virtual seminars plus the proven training techniques of experienced teachers who use the latest collaboration software to emulate live, participatory classes. Progent offers webinar education for key desktop applications including components of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Outlook: Microsoft Dynamics accounting and management solutions including MS Dynamics GP; as well as additional leading desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Consultant wireless VoIP phones and Meraki APs
Professional wireless IP phone security
Cisco's wireless IP phones are industrial-grade wireless handsets intended for workers who are on the move within office, warehouse, health-care or other venues where management wants user endpoints that provide more administrative control, security and durability than is possible with the BYOD mode of workplace communications. Integration of Cisco's wireless VoIP phones usually requires that IT teams configure and fine tune many key pieces of your Wi-Fi infrastructure such as APs, routers, wireless LAN controllers, and management tools. Progent's Cisco-certified experts can provide remote and on-premises assistance to help your organization build and administer a Cisco wireless IP phone deployment by providing services that can range from debugging the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Meraki MS 300 Series Switch Help and Support
Meraki Switch Deployment Help and Support
Cisco's Meraki family of access and aggregation switches are intended for environments that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online consulting expertise to help your company to design and implement a productive network solution based on Meraki switches, streamline network administration with Meraki's cloud-centric management tools, configure policies to ensure compliance, create and validate a disaster preparedness plan, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a cohesive networking infrastructure.
Small Business IT Solution Providers
Small Office Setup Consultancy Services
Progent is a leading innovator in affordably delivering world-class network help to small companies. Progent's success in handling the IT service requirements of the chronically underserviced small company market is the cumulative outcome of key technical and operational breakthroughs that have eliminated a great deal of the conventional expenses out of administering network support, added unprecedented professional skill into the support mechanism, and dramatically streamlined the repair cycle.
Emergency Remote Workers Collaboration Integration Services
At Home Workforce Collaboration Software Network Consultant
Progent can help small and mid-size companies to implement collaborative technology to allow their at-home workers to engage in positive interaction with fellow workers and customers.
ISA Server Online Technical Support
ISA 2000 Server Integration
Progent's Microsoft-certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with many offices, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants can help your small business in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your network security needs without overly limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Windows Server 2012 R2 Virtual Fibre Channel Consulting Services
Biggest Support Outsourcing Windows Server 2012R2 Multitenancy
Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration strategies, optimize your network for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support team, create a corporate-wide security plan, automate network management, assist with application development, and build and test a DR/BC plan.
Remote Exchange 2007 Server Consult
Exchange 2007 Configuration
Progent's Microsoft certified support team can help you design and implement a smooth in-place Exchange Server 2007 migration strategy that minimizes network downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Exchange 2007 support, repair, and consulting offerings include expertise with the integration of third-party add-ons to Exchange 2007 Server that are best aligned to your business needs.
Duo Multi-factor Authentication Troubleshooting
Multi-factor Authentication IT Consultants
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Microsoft Windows 10 Specialists
Windows 10 Management Online Help
Progent's Microsoft-certified consulting experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises assessment and migration support for Windows 10 offered by Progent's consultants include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, teleworker access, security and compliance, automated provisioning and administration, network optimization, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and end users, and post-migration technical help.
Cisco VoIP Phones and Cisco Unity Support and Help
Cisco VoIP Phones and Cisco Unity Support and Integration
Progent's Cisco IP phone and video IP phone consultants can help you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent can provide support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.
Consultancy Linux RedHat Remote
Linux RedHat Remote Professionals
Progent provides nationwide remote help and troubleshooting services for businesses who run environments powered by variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Online network consulting provides optimum leverage for your information technology budget by protecting user efficiency and limiting the hours charged for computer repair services. Advanced remote access technology and skilled service specialists and consultants combine to enable Progent to solve the majority of network problems without wasting time and money by going to your site. In most of cases your network issues can be dealt with over the phone or via a combination of phone support and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA and CISM certified security professionals to assist with the most difficult system problems.
Duo MFA and Single Sign-on (SSO) Integration Support
Best Duo MFA and Single Sign-on Professional
Progent's Duo services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other personal devices.
Top Quality Online Support Sales Office
Sales Office Support and Integration
Years of experience delivering Microsoft expertise and Cisco technology consulting has allowed Progent to develop an unmatched ability for serving branch offices that require IT help with the responsiveness associated with with small firms but which offers effective client interaction, complete documentation, and adherence to corporate IT protocols. If your corporation has a branch office located anywhere in or any region served by Progent's engineers, Progent can offer a broad array of in-person and on-line network consulting services and network design expertise.
Example Application Wireless Integration
Case Studies Wireless
Progent delivered a wireless integration environment that enabled a school to increase productivity and eliminate the ongoing costs of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for connecting remote locations up to 2.5 miles apart and can reach even greater distances. This wireless alternative provided better bandwidth and dependability than recourse to amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it provided protection against local interference.
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