Additional Topics of Interest

Urgent Call Desk Outsourcing Services Online Consulting
Call Center Outsourcing Services Information Technology Consulting

Progent offers three essential types of Help Desk services : Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your customers easy access to a dependable support resource with years of experience providing phone support and online repair for IT systems based on Microsoft products. Progent's concentration is on giving the support Call Center a respected reputation as a solid contributor to business productivity. Progent's goal is to fix rather than merely report problems.

Google Cloud Backup Professional
Microsoft and Cisco Google Cloud Disaster Recovery Consultancy

Progent can provide cost-effective online and onsite consulting to assist companies to migrate any part of their core network resources to Google Cloud Platform services. This can save management hassle and equipment expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.

Urgent NetDocuments DMS Professional
NetDocuments Integration Specialist

NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for the legal profession. Progent offers remote guidance from NetDocuments experts to help legal departments and law firms to plan, configure, manage, tune, or debug a document management system (DMS) environment powered by NetDocuments.

Microsoft Exchange Upgrade Online Help
Microsoft Exchange Engineer

Progent is one of the most qualified network consulting companies for designing email solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get all the advantages of Exchange Server 2000 under typical scenarios such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.

Microsoft Certified Consulting Dynamics GP SSAS
24/7 Microsoft Experts Dynamics GP SmartList Engineers

Microsoft Dynamics GP software includes analysis and reporting features that allow you to monitor all operations, sales and expenses, and sales trends with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting consulting expertise can help you design reports that let you understand your business more thoroughly, converting uncooked data into valuable business information. Progent can enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer specialized line-of-business software development and web commerce solutions that work transparently with Microsoft Dynamics GP.

scom 2016 Operations Management Suite integration Computer Consulting
microsoft operations manager 2016 Onsite Technical Support

Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum uptime for critical applications by providing unified, mixed-platform monitoring of IT resources deployed throughout on-premises systems and private and public clouds. Progent's consulting team can provide advanced remote and onsite support to assist organizations of all sizes to design, integrate, tune, enhance and troubleshoot SCOM 2016 solutions. Progent can help you to migrate to Operations Manager 2016 from older versions or from other monitoring products, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

Microsoft Windows Server 2016 Clustering IT Services
Windows Server 2016 Hybrid Cloud Integration Setup and Support

Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting to help organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

Cisco CUBE and SIP Remote Technical Support
Cisco SIP Integration Technical Consultant

Progent's Cisco CCIE-certified SIP integration consultants can help you to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer affordable online or on-premises expertise to help companies to move efficiently to a productive unified communications environment that delivers fast ROI. Progent's certified Microsoft collaboration experts can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.

Services Comcast Business Class Cable Internet
Internet Access Consultancy

Progent can provide the cost-effective services of remote Internet connectivity consultants to help your organization to evaluate or enhance your ISP services so your Internet connectivity solution meets your business requirements. Support services available from Progent include evaluation of your current bandwidth use, carrier and service plan analysis and ordering, network provisioning, and managing a smooth switchover to a different carrier and/or service arrangement. Network provisioning can include enhancing existing routers and deploying new ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol architectures.