For business computer networks located in the state ofTennessee, Progent's Microsoft and Cisco certified engineers can deliver remote phone support and troubleshooting to solve your network troubles fast and affordably. Progent has developed world-class expertise, sophisticated utilities, and support knowledge bases to troubleshoot and fix computer network problems without the cost and time delays normally associated with onsite service calls.

If yourTennesseebusiness is situated beyond the larger urban areas such asMemphis, Nashville, Knoxville, or Chattanooga, your nearby computer support choices may be limited in expertise, or unavailable during urgent situations. This results in a office network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of network consultants average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical projects for a broad range of customers. This means you obtain not only the technical know how needed for the job, but a professional with field proven methods for applying that expertise to assist with excellent network solutions.

Cisco Small Business 100, 300 and 500 WiFi APs Consulting Services
Cisco's Small Business 100, 300 and 500 family of APs are Linux-based devices intended as entry-level wireless solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or onsite integration and troubleshooting services to assist you to design, implement, upgrade, optimize, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or topology. To find out more about Progent's support for both current and legacy Cisco Small Business 100, 300 and 500 family of wireless access points, refer to Cisco Small Business 100, 300 and 500 WiFi access points consulting.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned VoIP specialists offer Cisco UC560 consulting services to help you to manage your legacy UC500 VoIP gateway or plan and carry out an efficient upgrade to a modern VoIP solution.

ProSight Data Protection Services Managed Cloud Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery offers small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup processes and allows fast restoration of critical data, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can provide world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FINRA, and PCI and, whenever necessary, can assist you to recover your critical data. Learn about the complete ProSight line of value-priced outsourced network management services for small and mid-size businesses.

Planning and Support Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to offer a centralized solution for deploying and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with any aspect of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you upgrade efficiently from older releases of Virtual Machine Manager, design workflows for building and installing virtual machines and hosts, design fault-tolerant compute and storage clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches and load balancers, write and debug PowerShell scripts, and assist you to evaluate the potential advantages of the latest capabilities like Storage Spaces Direct and Shielded VMs. Progent's virtualization professionals can provide world-class Hyper-V consulting and VMware ESXi support.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to help your business to design, deploy, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you through occasional technical roadblocks or long-term engagements to help you complete large-scale projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a highly available, protected and scalable network infrastructure that aligns with your mode of computing. Progent can also provide remote or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the business value of your IT network.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small and mid-size organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Top features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular restore options for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling large-scale deployments, and the ability to leverage Microsoft VSS technology to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a broad array of services to assist you to design, deploy, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software. To learn more, see Altaro VM Backup Consulting Services.

Progent's Consulting Services for Microsoft SQL Server 2014
SQL Server 2014 incorporates significant enhancements in key areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates seamlessly with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft SQL Server 2014 consulting team can deliver efficient online and on-premises consulting services such as planning, deployment, administration, remediation, and software development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 investment. In case your organization is currently using Microsoft SQL Server 2014, Progent can help you to perform a smooth migration to SQL Server 2016.

Response Time of Progent's TRC for Remote Support
Progent's Technical Response Center (TRC) is committed to delivering the best level of remote network support available for urgent as well as non-critical problems. For urgent problems that affect multiple users, key people, or a mission-critical program, the TRC can respond within an hour. For non-critical problems, the TRC will in less than two hours. Regardless of criticality, your ticket will be created promptly and correctly, You will be sent an acknowledgement from the ticketing system, and the TRC will check with you regarding each resolved problem to make sure you are satisfied with the results and ready to close out the ticket. Learn more about Progent's TRC Customer Commitment.

System Center Data Protection Manager Support Services
System Center 2016 Data Protection Manager offers small to mid-size businesses automatic backup and easy recovery capabilities for Microsoft-based environment. SCDPM 2016 offers application-sensitive backup for key workloads like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with virtual machines running on Windows Hyper-V and VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can help you to design, implement, manage, and repair a multi-site backup/recovery system built around SCDPM 2016. Progent can assist you to migrate from an older version of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide as-needed guidance to help you through technical bottlenecks or deliver end-to-end project management or co-management services to help you finish your Data Protection Manager 2016 initiative on schedule and within your budget.

Temporary IT Staffing Services
Progent's short-term staff augmentation services allow you to meet the need for IT professionals without incurring the expense and hassle that come with vetting and recruiting reliable technical workers and without increasing your full-time head count. For information about Progent's short-term IT staffing services, go to Progent's temporary IT staffing services.

Get in Touch with a Progent Computer Support Expert
To learn how to access a Progent network support expert for online or on-premises expertise in #(state), phone 1-800-993-9400 or go to Remote Computer Support.

An index of content::

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    Progent is convinced that a well architected and implemented information system is a vital factor for enabling a firm's growth, and we follow this philosophy in our corporate system environment. Progent has created a non-stop virtual office network that enables Progent's in-house engineers and authorized contractors to deliver fast and efficient support, collaborate easily on complex jobs, and experience professional and personal maturity from being part of a dynamic business ethos of self motivation and freedom.

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    Progent's UNIX platform consulting services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Mandrake.

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    Progent offers a variety of IT support bundles for small businesses. These information technology outsourcing and network monitoring services are based on the proactive problem solving abilities of System Center Operations Manager 2007, a next-generation network and IT management software platform that monitors the availability, throughput, and security of your information system and isolates incipient troubles before they can bring down your system. With Progent's affordably priced IT support programs, small companies can choose a simple co-sourcing package based on Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package.

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