For small office networks located in the state of Tennessee, Progent's Microsoft and Cisco certified consultants can deliver online assistance and remote troubleshooting to solve your network systems troubles quickly and affordably. Progent has developed enterprise-level expertise, advanced software utilities, and support knowledge bases to identify and resolve IT problems while avoiding the high cost and time delays normally associated with on-site technical service visits.
If your Tennessee business is situated outside of the larger metro areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby computer support choices may be limited in expertise, or not available during an emergency. This can result in a network environment that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of field proven network professionals average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a broad range of clients. This means you obtain not just the technical know how needed for the job, but a professional with proven methods for applying that expertise to assist with efficient network solutions.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides complete hosting of a small organization's servers in a solution that gives the maximum level of availability and scalability and is also easy to move to any data center. Progent's Private Cloud hosting options are built upon mature virtualization architectures that allow small businesses with mixed- platform environments to save significantly on the expense of capital equipment, infrastructure support, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility. Find out more about Progent's ProSight family of managed IT services for small and mid-size businesses.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates software provisioning and updating, simplifies compliance settings management, inventories network resources, guards against company data leakage, provides network health monitoring, allows safe self service, and offers a common control mechanism for administering multi-operating system networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help you with any aspect of planning, installing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.
IT Support for Local Governments
Progent has a long background providing a full-spectrum of remote IT consulting and urgent repair services to local governments and schools throughout the United States. Progent is among the pioneers in providing expert online network support and has delivered network solutions to organizations in all 50 states. Progent's remote network consulting for local governments eliminates travel costs and resolves issues faster than onsite support.
Integration Help for Office 365 Applications and Services
Office 365 is Microsoft's growing family of client productivity programs and cloud services offered on a subscription basis. Office 365 applications and cloud services are offered in a variety of product bundles targeted at customers ranging from individuals and home offices to enterprises. Progent can provide quick and easy online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help you to evaluate the many subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants offer expertise with multi-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid solutions that seamlessly integrate on-premises and cloud resources.
Part-time CIO Services
Progent can supply organizations with an information management expert who can serve as a part-time CIO. This experienced technology officer can offer long-term direction to help your company to integrate sensible IT products to enhance business processes so they match more closely with your business goals. Your company can develop and implement a well conceived information technology strategy without incurring the expense of a full-time Chief Information Officer. Important tasks Progent's temporary CIO can perform include strategic planning, rationalizing IT budgets, creating models for Total Cost of Ownership, analyzing business processes, negotiating with suppliers, establishing security policies, monitoring service level agreements, automating data center management, patch control, network asset documentation management, and disaster recovery planning.
ProSight IT Asset Management for Organizing Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require when you need it. Find out more about Progent's ProSight family of managed services for small organizations.
SharePoint 2019 Server Solutions Services
SharePoint Server 2019 delivers the modern look and feel drawn from SharePoint Online, providing a crossover release between the classic UI of SharePoint 2016 and the modern SharePoint environment. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable online and on-premises consulting, application development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based resources into a seamless information management solution. To learn more, visit SharePoint 2019 Server and SharePoint Online consulting.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help your organization design, configure, administer and troubleshoot VMware vSphere-based virtualization solution for on-premises networks, cloud environments, or hybrid cloud systems. Progent's VMware vSphere and vCloud consulting team offer world-class expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud used for managing private and hybrid cloud solutions that provide high availability, fault tolerance, and application mobility.
Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange. This allows you to have certain Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and on budget. For details about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, see Office 365 integration with on-premises Exchange.
Progent's Integration and Training Support for Office Desktop and Office 365
Progent's Microsoft Office and Office 365 consultants can assist companies to integrate Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive productivity solution that provides quick return on investment and enables better business results. Progent can help you to interface Microsoft Office or Office 365 apps with each other and with additional core Microsoft platforms including SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also assist you to fix compatibility issues with different releases of Office desktop and can provide customized online Office and Office 365 instruction to individual users and groups.
Progent's Online Consulting and Training Services for Office Word and Office 365 Word
Progent's Microsoft Office Word and Office 365 Word experts can provide a broad range of affordable remote support services to assist your organization to maintain your existing Microsoft Office Word solution or help you to upgrade to a newer version of Office Word. Services available from Progent's experts include VBA software development, identifying and fixing compatibility problems between various versions of Word, integrating Word with other Office apps such as Office Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security consulting, and smart phone and tablet integration, and remote Office Word training classes tailored for your special requirements.
After-hours Remote Support
Progent's low-priced extended hours remote support program offers clients round-the-clock availability of remote technical support from Progent's TRC. Services available beyond regular business hours include resolving problems with Windows server products, Microsoft Windows desktop troubleshooting, assistance with MS Office programs, network and system backup/restore, and basic routing and switching help for Cisco technology.
Automated Server Monitoring with System Center Operations Manager Operations Manager
Progent offers a variety of Network Support Bundles built around the proactive problem solving capabilities of Microsoft System Center Operations Manager, a cutting-edge server management software solution that tracks the availability, performance and security of your information system and detects anomalies before they can disrupt your network. To give you additional insight about the performance and stability of your system environment, Progent can help you install and operate popular network monitoring tools based on Linux.
Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology engineers offer world-class remote and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that run the gamut from small or midsize companies and campus LANs to enterprise data centers and public clouds. Progent can help you to deploy Cisco's continually evolving switching solutions to realize the throughput, expandability, resilience, virtualization, data protection and manageability required for your business. To learn about Progent's consulting and troubleshooting services for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch consulting and troubleshooting services. For details about Progent's consulting services for Cisco's Nexus family of data center switches, refer to Cisco Nexus switch consulting and troubleshooting services. To find out about Progent's support services for Cisco Meraki switches, see Cisco Meraki switches configuration and management.
Wireless VoIP Phone Integration
Successful integration of Cisco's wireless VoIP phones typically demands that you set up and fine tune numerous key pieces of your Wi-Fi environment such as wireless access points, routers and switches, Cisco wireless LAN controllers, and call management software. Progent's wireless VoIP phone configuration and troubleshooting consultants offer online and on-premises assistance to help you build and administer a Cisco wireless IP phone deployment by providing integration services that range from debugging the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
Talk to a Progent Network Consultant
To learn how to contact a Progent computer consultant for remote or onsite help in #(state), phone 1-800-993-9400 or visit Online Computer Help.