For business computer networks located throughout the state of Tennessee, Progent's Microsoft and Cisco qualified technicians can provide remote phone help and troubleshooting to repair your network systems troubles quickly and cost effectively. Progent has developed enterprise-class skills, advanced software utilities, and support databases to troubleshoot and repair network problems without the cost and time delays associated with in-person service dispatches.

If your Tennessee business is located outside of the larger metropolitan areas such as Memphis, Nashville, Knoxville, or Chattanooga, your local computer network support options may be limited in technical expertise, or not available during an emergency. This results in a office network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of seasoned network engineers average more than 12 years of real-world industry experience, in the trenches of IT support, performing a large range of technical tasks for a varied range of clients. This means you obtain not only the technical competency needed for the task, but a professional with demonstrated methods for applying that expertise to provide excellent network solutions.

ProSight Network Audits for Assessing Network Infrastructure Health
Prosight Network Audits are a quick and affordable way for small and medium-size organizations to obtain an objective assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a more manageable and more secure AD environment. Both options also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include easier management, better compliance with government and industry security requirements, higher utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and less downtime. For details about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.

MySQL Software Programming and Database Administration Support
Progent's MySQL application developers, database architects, and DBAs can provide affordable online DBA or software development services and can help businesses of all sizes to integrate and support MySQL in a dependable IT environment that offers high levels of speed, scalability, and security. Progent also has proven skill helping businesses migrate applications from Oracle to MySQL.

NetApp SAN Storage Solutions
Progent offers enterprise clients remote or onsite NetApp SAN consulting services for NetApp's entire line of SAN products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent updates, system management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN storage deployments efficiently following industry best practices.

Best Practices Applied by Expert Consultants
Many businesses situated away from cities with plentiful expert consultants utilize less qualified or inexperienced local consultants for critical computer network support services. This can result in a system that is unstable or inefficient. Progentís team of Microsoft and Cisco premier engineers average over ten years of real-world industry experience, in the trenches of network support, providing an extensive range of technical tasks for a diverse selection of customers. This means that with Progent you receive not just high-level network engineering skills, but an engineer who understands computer industry best practices in applying those skills to resolve real-world information network issues efficiently and in a repeatable fashion.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help your organization plan, configure, manage and repair VMware vSphere and vCloud-based virtualization solution for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere consultants offer world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud tools for managing private and public cloud and hybrid cloud solutions that provide high uptime, data security, and application mobility.

Planning and Configuration Support for Cisco's Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki wireless AP consultants provide online and on-premises support services to help businesses of all sizes to design, install, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist you to set up and support Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, routers and firewalls to build a seamless network infrastructure that provides identical access, responsiveness, security compliance, manageability and uptime for wired and wireless users regardless of their location or computing device. (Refer to Meraki switches consulting and troubleshooting services.)

Amazon AWS Integration Consulting Services
Progent's Amazon AWS cloud integration consultants can provide affordable online support to help businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN access and can help you deploy cloud-centric or hybrid environments that efficiently integrate Amazon AWS resources. Progent offers as-needed support or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate smoothly to the Amazon AWS platform.

Microsoft Active Directory (AD) Planning and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory consultants have broad knowledge troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, corrupted Active Directory objects, clean-up of beta application configuration objects in production Active Directory systems, and repair of unsuccessful setups of Active Directory and AD-enabled software. Progent is also skilled in using ďexpert onlyĒ AD tools such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also recommend configuration techniques that address key areas including AD naming conventions, hierarchical model, IT administration structure, use and structure of group policy objects, plus security and auditing definitions. Progent can also evaluate the impacts of server and service implementations on functionality and speed. Progent can help businesses to design and install configurations of Active Directory Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.

Microsoft Exchange 2019 Server Deployment Services
Progent can assist you in any phase of your migration to Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook. For more information, visit Progent's MS Exchange 2019 deployment services.

VMware NSX Virtual Networking
VMware's NSX network virtualization technology allows you to build entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high degree of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager supports automated recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and patches and can generate audit reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware SRM can quickly restore the complete logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist your organization to design, deploy, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes core features first designed for and proven on Microsoft Azure, one of the world's biggest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the advantages of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to support your vital applications, design a cost-effective network architecture for a cloud-centric or hybrid deployment, create and carry out a non-disruptive migration plan, train your IT management and support personnel, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment delivers the highest possible business benefit.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk consultants and Cisco CUBE integration consultants can help organizations of any size to plan, deploy, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-connected SIP trunks. Progent can provide cost-effective remote or on-premises expertise to assist companies to migrate smoothly to a productive unified communications network that offers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server and Lync for connectivity to a SIP-based IP PSTN trunk.

Get in Touch with a Progent Network Support Expert
To learn how to access a Progent computer consultant for remote or onsite assistance in , call 1-800-993-9400 or go to Remote Computer Help.