Business information networks in the state of Tennessee can now get fast and affordable online technical support from Progent's accredited security support specialists to fix urgent security issues. Rates are affordable, charges are per minute, sign-up is immediate, and support is world class. Progent also provides help for long-term engagements that demand the services of senior security engineers with high-level industry certifications.

If your Tennessee small business is situated some distance from major urban areas including Memphis, Nashville, Knoxville, or Chattanooga, access to nearby accredited network security experts is often problematic when you have a security disaster. This can result in lost income for your company, angry customers, idle employees, and distracted management. By utilizing Progent's remote support, you can get in touch with a Certified security professional who can deliver help whenever you require it to keep your network operating and recover your data.

Progent can help you in your efforts to defend your IT environment with support that ranges from security audits to creating a comprehensive security strategy. Progent offers affordable support to assist small and midsize companies to design and manage secure IT environments based on Windows and Cisco technology and that may include servers and desktops based on UNIX, Linux, Sun Solaris, or Mac OS X platforms plus mobile clients with Apple iOS iPhones and iPads or Google Android or Windows Phone devices.

Progent can also help you outsource spam filtering and protection from email-borne security threats. Email Guard is Progent's email security solution that incorporates the services and infrastructure of top data security companies to provide centralized management and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, DLP, and encryption. The local gateway can also enable Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.

Progent's certified professionals are accessible online or on site to provide a range of urgent or project-based network security services including:

If your company has an emergency requirement for IT security help, refer to Progent's Emergency Remote Network Support.

Progent's security experts provide world-class services in key fields of network security that include security assessment, firewall and VPN solutions, and high-level security consulting.

System Security Evaluation
Progent's expert security consultants can evaluate the effectiveness of your current network security environment through exhaustive remote automated testing based on sophisticated utilities and tested procedures. Progent's experience in administering this testing saves you consulting fees and assures an objective picture of weaknesses. The knowledge your business gains can be used as the foundation of a network protection plan that will allow your information system to run dependably and react quickly to future threats.

Automated Vulnerability Evaluation
Progent provides expertise in the application of security analysis packages including MBSA and LANguard from GFI for economically running a set of automatic network testing scans to identify possible security gaps. Progent has extensive experience with other security auditing products including NMAP, AMAP Application Scanner, eEye Vulnerability Scanner, plus tools such as Metasploit, Hydra, and Nikto. Progent can help you to make sense of audit reports and react appropriately.

Progent can help you design security into your company processes, install auditing tools, plan and implement a secure system environment, and recommend procedures to maximize the safety of your network. Progent's security professionals are able to show you how to configure a firewall, implement safe remote connectivity to email and data, and integrate VPN. Learn more concerning Progent's network security assessment.

Security Inventory Packages for Small Companies
Progent offers two ultra-affordable security inventory scanning bundles designed to enable small companies to receive a professional network security evaluation from a qualified security engineer. With Progent's External Network Security Inventory Scan, a security expert administers a comprehensive examination of your network from beyond your firewalled perimeter to determine possible weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, a security engineer executes a network scan from a secure machine within your firewall to evaluate the risk to inside attacks. The two security inventory services are set up and run from a secured external site. The process is overseen by a consultant who has earned high-level security accreditations and who produces a document that summarizes and interprets the information captured by the security scan and proposes practical remediation if appropriate.

Network Intrusion Testing Support Services
Stealth intrusion checking is a key part of any serious network security plan. Progentís security professionals can run extensive intrusion checks without the awareness of your organization's in-house network support staff. Unannounced penetration testing uncovers whether current security defense systems such as intrusion detection alerts and event log analysis are properly configured and consistently checked. Learn additional information about Progent's stealth security penetration testing consulting.

Firewall/VPN Expertise
Progent's background in security technology includes extensive familiarity with major firewalls and Virtual Private Network (VPN) products from multiple vendors such as Cisco, Microsoft, and Juniper. Progent can provide the services of engineers with important networking certifications such as Cisco Certified Internetwork Expert and Microsoft Certified Systems Engineer.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX 500 Firewalls Configuration and Troubleshooting
The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Since Cisco's acquisition of Sourcefire, the whole family of ASA 5500-X devices can be provisioned to support Firepower Services, based on Sourcefire's Snort technology, which is the market's most deployed network intrusion protection system (IPS). Firepower services bring powerful new features including advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-certified CCIE network experts can assist you to manage your current PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can help your organization to design, deploy, optimize, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services. See more details about ASA 5500-X Firewalls with Firepower Services integration and debugging support.

Cisco Security and VPN Support Services
Cisco's security and offsite access technology provide a full range of easy-to-administer security solutions to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection devices and VPN appliances. Progent's professional consulting staff includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that align best with your company objectives. Read more details concerning Progent's Consulting Services for Cisco Security Solutions and VPN Products.

Engineering Services for Other Firewall and Virtual Private Network Technology
Progent offers small and medium size organizations professional support for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security vendors including Check Point Software, Juniper, and SonicWALL. Progent can help you design a detailed security strategy and choose the right products from a variety of vendors to support your security objectives while sticking within your budget limits.

Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight line of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools to guard endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which routinely escape traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to automate the entire threat lifecycle including filtering, detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering via cutting-edge tools incorporated within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you prove compliance with government and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital data, apps and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security vendors to provide centralized control and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway device adds a deeper level of inspection for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a fast virtual host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Since the environment is virtualized, it can be moved easily to a different hardware solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information about your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save as much as half of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more details about ProSight IT Asset Management service.

Certified Network Security Planning
Any business ought to have a carefully thought out security program that includes both preventive procedures and reaction planning. The pre-attack plan is a set of mechanisms designed to reduce security weaknesses. The post-attack plan assists your company's IT security engineers to assess the damage resulting from a security penetration, repair the damage, record the event, and get business functions running as rapidly as possible.

Progent's certified IS security consultants can to help your business to perform a comprehensive risk assessment and create a network security plan to implement security policies and controls to reduce ongoing assaults and threats.

CISM Accredited Network Security Consulting Assistance
The Certified Information Security Manager (CISM) committee describes the core capabilities and global standards of skill that IT security professionals are required to learn. It gives business management the confidence that consultants who have earned their CISM certification have the background and knowledge to provide effective security administration and support consulting. Progent can provide the support of CISM Certified security consultants to assist companies with:

  • Information Security Governance
  • Vulnerability Analysis
  • IS Security Program Management
  • Information Security Management
  • Response Management
Learn additional details about Progent's CISM Qualified IS Security Consulting Professionals.

CISSP Certified Security Consulting Expertise
CISSP certification denotes mastery of a worldwide standard for information security. ANSI has awarded certification recognition in the area of data security defined by ISO/IEC 17024. Progent can provide the services of security experts who have earned CISSP accreditation. Progent can give you access to a CISSP-certified consultant to help your organization in a broad range of security areas such as:

  • Security Administration Practices
  • Security Architecture and Paradigms
  • Access Management Systems and Processes
  • Applications Development Security
  • Secure Operations
  • Site Security
  • Data Encryption Technology
  • Telecom, LAN and Internet Security
  • Business Continuity Planning
Learn more details about Progent's CISSP-certified Security Support Professionals.

CISSP-ISSAP Qualified Secure IT Architecture Engineering Assistance
Progent's CISSP-ISSAP Certified system architecture engineers are consultants who have earned ISSAP Certification as a result of rigorous testing and significant experience with information security design. The ISSAP certification represents demonstrated competence in the more complex requirements of IS security architecture bounded by the wider scope of information system security expertise needed for CISSP certification. Progent's ISSAP-premier security experts can assist your business with all aspects of architecture security including.

  • Access Management Systems and Methodologies
  • Telecommunications and System Infrastructure Protection
  • Data Encryption Solutions
  • Needs Analysis and Security Guidelines
  • BCP and Disaster Recovery Planning (DRP)
  • Physical Security
Read more details concerning Progent's ISSAP Certified Secure Information System Architecture Support Professionals.

CISA Accredited Information System Security Auditing Consulting Services
The CISA credential is a recognized qualification that signifies mastery in network security audit and control. Accredited by ANSI, the CISA credential requires that consultants undergo a comprehensive examination administered by the ISACA professional group. Progent's CISA-certified security audit consultants are available to assist your IT organization with:

  • Information Systems Audit Services
  • Information Technology Administration
  • Systems and Architecture Planned Useful Life
  • IT Service Delivery
  • Protecting Information Assets
  • Business Continuity Preparedness
Get more details about Progent's CISA Certified Network Security Auditing Engineering Services.

CRISC Experts
The CRISC program was initiated by ISACA in 2010 to verify a consultant's ability to design, implement, and maintain information system controls to reduce network risk. Progent offers the services of a CRISC-certified consultant to help you to develop and carry out a workplace continuity plan that follows leading practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines. Progent's CRISC-certified IT risk mitigation consultants offer a range of risk evaluation services such as:

  • Collect data and study documentation to identify significant risk scenarios
  • Inventory statutory, regulatory, and business requirements and company policies related to your information system to determine their possible impact on your strategic goals
  • Point out potential vulnerabilities for your operational processes to help in analyzing your enterprise risk
  • Create a risk awareness initiative and provide training to ensure your organization understand IS risk so they can assist with your risk management process
  • Match key risk scenarios to related operational procedures to help assign risk ownership
  • Validate risk tolerance with executive leadership and key stakeholders to make sure they match
Find out more information concerning Progent's CRISC Risk Management Experts.

GIAC Accredited IS Security Consulting Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of information technology security engineers. GIAC's goal is to verify that a certified professional possesses the knowledge necessary to provide support in critical areas of network, data, and program security. GIAC accreditations are acknowledged by businesses and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-qualified security audit specialists can help your company in the areas of:

  • Assessing Networks
  • Security Incident Handling
  • Traffic Analysis
  • Web-based Application Security
  • SIEM solutions
Learn more details concerning Progent's GIAC Information Assurance Support.

Talk to a Certified Security Engineer
To find out how to access a certified security consultant for remote or on-premises expertise in Tennessee, phone 1-800-993-9400 or visit Remote Network Help.