If your business computer network is in the state of Tennessee you can now get quick remote access to a UNIX or Cisco CCIE professional to assist with emergency issues involving your computer network. Progent retains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants available remotely of any independent service organization in the U.S. The cost is competitive, charges are per minute, engagement is quick, and service is world class.
In case your Tennessee network is some distance from larger urban neighborhoods including Memphis, Nashville, Knoxville, or Chattanooga, contact with UNIX or CCIE-certified engineers is often limited when there's an emergency. This can cause lost income for your business, upset customers, unproductive workers, and defocused executives. By contacting Progent's online services, you can get in touch with a Premier professional who can deliver help whenever you require it to keep your computer network running.
Because Progent charges for telephone-based help per minute, your company owes just for services received. Progent imposes no service activation fee. Some remote support firms have significant minimum payments or bill for each fifteen minutes or more. Progent's one-minute granularity and simple billing model avoid large invoices for fast repairs.
If your Tennessee company needs online support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Technical Support Program Unique?
Progent's seasoned team of remote consulting professionals possesses a wide range of world-class computer knowledge. This allows Progent's remote technical support specialists to deal successfully with the most challenging network trouble faster than is possible with ordinary third-party support firms or with the in-house IT staff commonly available to smaller businesses. Progent has developed the tools and skills to fix problems efficiently in a wide variety of network environments that feature mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE consultants have earned advanced credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service team members also have a number of high-level Cisco credentials such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional, and Design Professional.
To help businesses who maintain environments powered by a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support team offers the help of consultants have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security consulting, Progent provides phone-based contact with professionals who have earned important security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing technical problems streamlines trouble ticket escalation, if needed, to specialists with relevant background to deal with unusually intractable support calls. This accelerates remediation of urgent problems, prevents network disruption, and minimizes maintenance bills.
For organizations anywhere in Tennessee, Progent enables immediate remote communication with a UNIX/Linux, Solaris, Apple macOS or OS X specialist for emergency assistance to troubleshoot information system issues that are damaging business productivity but are outside the skill set of your on-hand computer maintenance organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Certified consultants can analyze your system using state-of-the-art remote support utilities that allow them to perform quick and efficient diagnosis and resolution of serious IT problems.
Services Progent's Online Consulting Specialists Can Offer Your Tennessee Business
Progent network engineers are qualified to deliver advanced assistance for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft Windows solutions including:
Online Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote computer service team can help Tennessee companies with a large array of computer products and technologies that include network architecture, messaging support, security consulting for networks and business processes, Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware technologies for server economization and streamlined management, and transitioning from outdated applications to contemporary environments based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer online troubleshooting for systems powered by popular derivatives of the UNIX OS including:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX or familiar Linux packages including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent leads the IT consulting industry for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking engineers who are awarded this rare certification only after strenuous examinations given by Cisco. Most Cisco CCIEs work for large enterprises or nationwide ISPs, and consequently their expertise is not easily accessible to smaller companies.
Progent is one of the only IT technology support firms that makes sure that Cisco CCIEs stay available to help small and medium sized organizations. Also, Progent can provide quick contact with a CCIE by phone so you can benefit from immediate help for urgent network problems that are hurting your business but are outside the scope of your local network maintenance resources. Progent's CCIE consultants can tie into your environment via secure remote support technology in order to execute fast and economical diagnosis and remediation of urgent system problems. To see additional information concerning Progent's support for Cisco infrastructure, visit Cisco Network Engineering Expertise.
Microsoft Certified Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-expert online support experts offer computer repair and consulting help for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the assistance of support engineers who can assist your company with a broad range of platform practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
Microsoft Exchange 2019 Server deployment,
Microsoft Exchange 2016 Server migration, Exchange Server 2013 integration,
Microsoft Exchange 2010 maintenance,
SharePoint 2016 migration and hybrid integration consulting services,
SharePoint 2019 planning and configuration,
Skype for Business Server integration support and Lync Server 2010 migration, Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Specialists
Progent provides you contact with qualified CISM and ISSAP security consultants who offer a range of system protection solutions to improve the immunity of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or assist your business to recuperate fast from an attack. Security solutions available from Progent include: extensive security analysis utilizing technologies such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Solar Winds and Hydra; quick recovery from malicious attacks; configuring firewalls; establishing secure techniques for off-site and mobile access; securing your email infrastructure from spam and DHA attacks; and implementing continual automated monitoring. To read additional information concerning Progent's security expertise for small and midsize businesses, visit Progent's Professional Support for System Security.
Business Applications Services: Online Classes, Development, Integration
Progent's Apple Mac technology experts can promote the creative aspect of Mac environments by providing consulting services and training in graphics, audio, and motion video. Progent's support professionals can provide expertise in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group can supply professional engineering support and training in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for popular Microsoft applications such as Microsoft CRM, Microsoft Office Project, Word, and Microsoft Office Excel. To read additional information on Progent's expertise, custom programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Outsourcing Alternatives
Progent offers several programs for Call Center services : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-authorized network experts. Progent's Help Desk team of experienced UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to offer your customers convenient contact with a dependable technical support team with extensive background in telephone-based support and remote access repair service for small and medium-size business networks. Progent's focus is on giving the Call Center a respected image as a solid contributor to company productivity, and Progent's mission is to fix and not merely report problems. For additional information on Progent's Help Desk Call Center support and outsourcing, refer to Progent's Help Desk Call Center Support.
Progent's Remote Service Technologies
Get in Touch with a UNIX/Linux or Cisco Technical Assistance Specialist Now
Progent's advanced customer support reporting software includes extensive histories of all support provided to Progent's customers. Every authorized Progent team engineer has access to the history of support delivered to each client by any staff member. This database of issues and solutions is organized as an easily searchable internal database that allows Progent's online technical engineers to communicate their experiences company-wide to make sure that the quality of Progent's support improves over time. Progent's partnerships with key vendors including Cisco and Microsoft make available other extensive support knowledge bases as well as to manufacturers' internal support staff that enable Progent's remote consulting specialists to arrive at the optimal solutions quickly.
To see how to contact a UNIX/Linux consultant or a Cisco CCIE for urgent phone-based professional assistance in Tennessee, phone 1-800-993-9400 or go to Urgent Remote Network Help.