If your business information network is in Tennessee you can now get quick online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to help with critical problems affecting your network. Progent offers the services of one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available online of any independent service organization in the U.S. Rates are affordable, billing is per minute, sign-up is quick, and support is world class.
If your Tennessee office is away from more populated urban neighborhoods like Memphis, Nashville, Knoxville, or Chattanooga, support from UNIX or CCIE-certified experts is often limited when you have a network crash. This can result in a loss of revenue for your business, angry customers, unproductive employees, and distracted executives. By contacting Progent's remote support, you have access to a Premier consultant ready to provide expertise whenever you require it to keep your computer network on line.
Since Progent bills for phone service on a per-minute basis, your business is invoiced only for technical help delivered. Progent requires no startup surcharge. Some remote consulting organizations demand substantial minimum payments or bill for every fifteen minutes or more. Progent's small granularity and straightforward pricing model save you from large invoices for speedy repairs.
If your Tennessee company needs technical assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Services Unique?
Progent's seasoned team of online support professionals possesses a broad range of in-depth computer knowledge. This allows Progent's online service specialists to deal successfully with the most challenging technical problems more quickly than is possible with typical independent support organizations or with the internal support resources commonly available to smaller companies. Progent has refined the tools and skills to repair technical issues economically in many different network environments that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE support experts have qualified for major certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service engineers also have a variety of high-level Cisco credentials including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional (CCVP), and Design Associate.
In order to help companies that run environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's online support team offers the expertise of consultants who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security consulting, Progent provides online support from engineers who have qualified for a variety of security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to fixing technical difficulties allows service escalation, if appropriate, to experts with sufficient background to deal with unusually tough jobs. This accelerates resolutions of serious problems, prevents network downtime, and minimizes technical support invoices.
For organizations anywhere in Tennessee, Progent enables immediate online contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for critical support to fix technical problems that are damaging productivity but are not within the experience of your local network support resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-Premier engineers can interface with your network using state-of-the-art remote support technologies that allow them to perform quick and efficient diagnosis and resolution of serious IT issues.
Services Progent's Remote Consulting Experts Can Provide Your Tennessee Business
Progent's service specialists can offer advanced help for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies including:
Remote Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based computer support staff can help Tennessee companies to maintain a large array of IT products and technologies including system architecture, messaging support, security expertise for computer systems and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server options for processor economization and streamlined management, and migration from outdated applications to contemporary solutions based on updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's service professionals offer online troubleshooting for computers based on popular derivatives of the UNIX OS including:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux products including
Cisco Network Architecture and Security Solutions
Progent leads the IT consulting industry for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who qualify for this advanced credential by passing strenuous testing supervised by Cisco. Usually CCIEs are hired by big corporations or national Internet service providers, and so their expertise is not readily accessible to small and mid-size businesses.
Progent is among the rare IT technology support organizations that ensures that CCIEs stay accessible to help small and mid-size businesses. In addition, Progent can provide fast communication with a Cisco CCIE by phone so your company can receive timely assistance for critical system problems that are hurting your productivity but are outside the scope of your usual network support personnel. Progent's CCIE consultants can connect to your environment via state-of-the-art on-line support technology to perform fast and economical analysis and resolution of serious system problems.
CCIE Certified consultants from Progent can assist you to design, implement, and service an integrated business network that can simplify operations, lower costs, and speed time to productivity. By offering Cisco broadband routers expertise with Catalyst switches support and Cisco wireless technology integration assistance, Progent can significantly enhance the strategic value of your information network in Tennessee. For more on Progent's services for Cisco infrastructure, see Cisco Technology Professional Expertise.
Microsoft Partner for Phone-based Technical Support for Windows
Progent's Microsoft-certified remote support experts can provide computer system problem solving and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the assistance of consulting engineers who can help your company with a broad variety of platform expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint 2013 design,
Skype for Business integration consulting and Microsoft Lync maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
SBS Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Consultants
Progent provides you contact with accredited CISM, CISSP and ISSAP security engineers who can deliver a range of security solutions that can improve the resistance of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or assist your business to recuperate rapidly from an assault. Security services offered by Progent include: comprehensive security analysis utilizing technologies such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds and Nikto; rapid recovery from virus and worm assaults; setting up firewalls; designing safe techniques for remote and mobile connectivity; protecting your email infrastructure from spam and directory harvest attacks; and implementing 24x7 network monitoring. To read additional information on Progent's security expertise for small and midsize businesses, refer to Progent's Professional Support for System Security.
Business Applications Support: Online Classes, Customization, Integration
Progent's Mac technology experts can support the creative facets of Mac environments by providing help services and education in imaging, sound, and video. Progent's consultants offer expertise in a variety of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team offers in-depth consulting support and education in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and training for Microsoft applications such as CRM, MS Project, Microsoft Word, and MS Excel. To learn more concerning Progent's consulting, customization, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.
Help Desk Call Center Outsourcing Alternatives
Progent provides several service offerings for Help Desk Call Center assistance that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who need the immediate accessibility of an effective Call Center but who have relatively small funds and IT management resources. Progentís Virtual Help Desk is a seamless extension of your existing Helpdesk team. Progent can operate as a main Help Desk for your organization, serve as an escalation resource for the most challenging network issues, or be ready in those situations when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Help Desk Call Center or improving your current one, selecting or customizing Help Desk software products to address the particular needs of your company, or providing temporary personnel to operate remotely with your in-house Help Desk group to handle high-demand events such as system upgrades. To learn more information on Progent's Help Desk outsourcing, refer to Progent's Call Center Support.
Progent's Remote Service Technologies
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
Progent's advanced customer support database system includes thorough histories for all support delivered to Progent's clients. Every authorized Progent staff engineer has the benefit of the history of support delivered to each customer by any team engineer. This archive of trouble tickets and resolutions is organized as a readily searchable proprietary knowledge base that permits Progent's online technical professionals to share their experiences with the whole team to make sure that the efficiency of Progent's technical support improves daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to other extensive technical support databases as well as to vendors' internal support personnel that allow Progent's remote service specialists to come up with the optimal solutions quickly.
To see how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for urgent phone-based professional assistance in Tennessee, call 1-800-993-9400 or go to Urgent Remote Computer Help.