If your business information network is in Tennessee you can now get quick online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to help with critical problems affecting your network. Progent offers the services of one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available online of any independent service organization in the U.S. Rates are affordable, billing is per minute, sign-up is quick, and support is world class.
If your Tennessee office is away from more populated urban neighborhoods like Memphis, Nashville, Knoxville, or Chattanooga, support from UNIX or CCIE-certified experts is often limited when you have a network crash. This can result in a loss of revenue for your business, angry customers, unproductive employees, and distracted executives. By contacting Progent's remote support, you have access to a Premier consultant ready to provide expertise whenever you require it to keep your computer network on line.
Since Progent bills for phone service on a per-minute basis, your business is invoiced only for technical help delivered. Progent requires no startup surcharge. Some remote consulting organizations demand substantial minimum payments or bill for every fifteen minutes or more. Progent's small granularity and straightforward pricing model save you from large invoices for speedy repairs.
If your Tennessee company needs technical assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Services Unique?
Progent's seasoned team of online support professionals possesses a broad range of in-depth computer knowledge. This allows Progent's online service specialists to deal successfully with the most challenging technical problems more quickly than is possible with typical independent support organizations or with the internal support resources commonly available to smaller companies. Progent has refined the tools and skills to repair technical issues economically in many different network environments that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE support experts have qualified for major certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service engineers also have a variety of high-level Cisco credentials including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional (CCVP), and Design Associate.
In order to help companies that run environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's online support team offers the expertise of consultants who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security consulting, Progent provides online support from engineers who have qualified for a variety of security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to fixing technical difficulties allows service escalation, if appropriate, to experts with sufficient background to deal with unusually tough jobs. This accelerates resolutions of serious problems, prevents network downtime, and minimizes technical support invoices.
For organizations anywhere in Tennessee, Progent enables immediate online contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for critical support to fix technical problems that are damaging productivity but are not within the experience of your local network support resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-Premier engineers can interface with your network using state-of-the-art remote support technologies that allow them to perform quick and efficient diagnosis and resolution of serious IT issues.
Services Progent's Remote Consulting Experts Can Provide Your Tennessee Business
Progent's service specialists can offer advanced help for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies including:
Remote Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based computer support staff can help Tennessee companies to maintain a large array of IT products and technologies including system architecture, messaging support, security expertise for computer systems and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server options for processor economization and streamlined management, and migration from outdated applications to contemporary solutions based on updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's service professionals offer online troubleshooting for computers based on popular derivatives of the UNIX OS including:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux products including
Cisco Network Architecture and Security Solutions
Progent leads the IT consulting industry for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who qualify for this advanced credential by passing strenuous testing supervised by Cisco. Usually CCIEs are hired by big corporations or national Internet service providers, and so their expertise is not readily accessible to small and mid-size businesses.
Progent is among the rare IT technology support organizations that ensures that CCIEs stay accessible to help small and mid-size businesses. In addition, Progent can provide fast communication with a Cisco CCIE by phone so your company can receive timely assistance for critical system problems that are hurting your productivity but are outside the scope of your usual network support personnel. Progent's CCIE consultants can connect to your environment via state-of-the-art on-line support technology to perform fast and economical analysis and resolution of serious system problems.
CCIE Certified consultants from Progent can assist you to design, implement, and service an integrated business network that can simplify operations, lower costs, and speed time to productivity. By offering Cisco broadband routers expertise with Catalyst switches support and Cisco wireless technology integration assistance, Progent can significantly enhance the strategic value of your information network in Tennessee. For more on Progent's services for Cisco infrastructure, see Cisco Technology Professional Expertise.
Microsoft Partner for Phone-based Technical Support for Windows
Progent's Microsoft-certified remote support experts can provide computer system problem solving and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the assistance of consulting engineers who can help your company with a broad variety of platform expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange Server 2010 management,
SharePoint Server development,
Microsoft Skype for Business configuration consulting and Lync Server maintenance, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, MS SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server planning,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Experts
Progent offers you contact with certified CISM and ISSAP security professionals who can deliver a variety of system protection solutions that can strengthen the defenses of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against assaults or help your business to revive fast from a breach. Security services available from Progent include: in depth security evaluation using utilities such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Hydra; fast recuperation from malicious assaults; setting up firewalls; planning secure architectures for remote and mobile connectivity; protecting your messaging infrastructure from spam and DHA attacks; and setting up 24x7 automated monitoring. To read more information concerning Progent's security support for small and medium-size companies, visit Progent's Consulting Services for Network Security.
Applications Support: Webinar Training, Development, Integration
Progent's Apple Mac technology experts can support the creative facets of Mac computing by providing consulting services and training in imaging, sound, and video. Progent's support professionals offer help in a range of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Group can supply professional engineering support and education in special application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and education for familiar Microsoft business applications such as Microsoft CRM, Project, Word, and Office Excel. To learn more on Progent's expertise, custom programming, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Call Center Support Alternatives
Progent provides a variety of programs for Help Desk Call Center assistance : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed primarily for businesses who require the timely accessibility of a professional Help Desk but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a seamless extension of your existing Helpdesk resources. Progent can act as a primary Help Desk Call Center for your business, represent an escalation resource for tough network issues, or be available in those situations when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can assist you in building an efficient new Help Desk Call Center or enhancing your existing one, evaluating or customizing Help Desk software products to meet the special needs of your business, or providing temporary personnel to operate remotely with your in-house Call Center group to handle demanding scenarios such as software migrations.
Progent is a Microsoft Partner and maintains a large team of Cisco-authorized networking specialists. Progent's Call Center team of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to give your clients fast communication with a reliable support resource with years of background in telephone-based help and online repair service for small and medium-size business information systems. Progent's concentration is on earning the Help Desk a positive reputation as a major driver of company success, and Progent's charter is to resolve rather than simply document problems. To read more information concerning Progent's Help Desk Call Center support and outsourcing services, see Progent's Call Center Support.
Progent's Remote Support Tools
Progent has developed a set of optimized tools, refined during more than a decade of use, dedicated to allowing the most advanced standard of efficiency for delivering online engineering support and troubleshooting for small and midsize business information networks. Progent provides secure VPN support for gateways from a variety of popular companies such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN remote access allows the experts of Progent's online support team to connect to your environment without breaching system security.
Progent's sophisticated customer support database application includes thorough histories of all support provided to Progent's customers. Each active Progent staff engineer has access to the history of services delivered to every client by any team engineer. This history of problems and solutions is structured as an easily searchable internal database that enables Progent's online support professionals to communicate their knowledge company-wide to ensure that the value of Progent's technical support improves over time. Progent's certifications with key vendors including Cisco and Microsoft make available other vast technical support knowledge bases as well as to manufacturers' in-house support personnel that enable Progent's remote service specialists to come up with the optimal solutions quickly.
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Immediately
To find out how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for emergency online consulting expertise in Tennessee, phone 1-800-993-9400 or go to Expert Online Computer Help.