If your business computer network is in Tennessee you can depend on fast remote access to a UNIX or Cisco CCIE expert to fix complex problems involving your computer network. Progent retains among the most extensive groups of UNIX and Cisco CCIE consultants available remotely of any nationwide service organization in the U.S. The cost is affordable, billing is by the minute, engagement is quick, and service is unbeatable.
In case your Tennessee network is located some distance from more populated metropolitan areas including Memphis, Nashville, Knoxville, or Chattanooga, the availability of UNIX or CCIE-certified engineers could be limited when there's a crisis. This can cause a loss of productivity for your company, upset clients, idle employees, and defocused executives. By calling Progent, you can get in touch with a Premier engineer who can provide assistance whenever you require it to get your network on line.
Because Progent charges for phone service on a per-minute basis, your business pays only for services received. Progent requires no startup fee. Many online support firms apply significant minimum time requirements or charge for every fifteen minutes or longer. Progent's by-the-minute granularity and simple pricing policy do away with large bills for fast solutions.
If your Tennessee company needs technical support for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Support Services Special?
Progent's experienced team of online support engineers has a wide range of world-class computer skills. This enables Progent's remote service specialists to deal successfully with the most challenging network trouble faster than is possible with ordinary independent support organizations or with the in-house support resources usually available to smaller companies. Progent has developed the technology and experience to fix problems economically in a wide variety of computer environments that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE support experts have been awarded professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service team members also hold a variety of key Cisco certifications including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, CCSP, CCVP, and Design Professional.
In order to assist businesses that operate networks featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service group offers the help of consultants with prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent offers online support from professionals who have been awarded recognized security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing network difficulties allows trouble ticket escalation, if appropriate, to specialists with relevant competence to resolve particularly tough problems. This accelerates remediation of serious problems, prevents system downtime, and minimizes technical support bills.
For organizations throughout Tennessee, Progent enables fast remote contact with a UNIX, Linux, Solaris, macOS or OS X consultant for critical help to repair computer problems that are threatening productivity and are outside the skill set of your in-house IT support group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier consultants can analyze your network using state-of-the-art remote support utilities that allow them to deliver rapid and efficient analysis and resolution of serious IT issues.
Services Progent's Phone-based Support Specialists Can Offer Your Tennessee Business
Progent's service specialists are qualified to provide expert support for an extensive array of UNIX, Apple OS X, Cisco, and Windows solutions including:
Remote Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote network support staff can assist Tennessee companies with an extensive array of computer products and technologies such as network infrastructure, email solutions, security expertise for computer systems and company processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware products for server consolidation and centralized management, and transitioning from dated applications to modern solutions powered by newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's support professionals can provide remote troubleshooting for computers powered by leading variants of UNIX including:
Apple macOS and OS X,
IBM AIX OS,
SGI/Irix or familiar Linux platforms such as
Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting industry for offering fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are elite network consultants who are awarded this advanced certification by passing intense testing supervised by Cisco. Most Cisco CCIEs are hired by big corporations or nationwide Internet service providers, and as a result their expertise is not easily accessible to small and midsize businesses.
Progent is among the few IT service firms that makes sure that CCIEs are accessible to assist small and medium sized businesses. In addition, Progent facilitates fast contact with a CCIE via phone so that you can receive timely assistance for complex system issues that are impacting your business but are outside the scope of your usual system support resources. Progent's CCIE support experts can connect to your network via secure on-line support technology to perform fast and affordable diagnosis and repair of serious system problems. To learn more concerning Progent's support for Cisco infrastructure, refer to Cisco Network Engineering Support.
Microsoft Partner for Online Expertise for MS Windows
Progent's Microsoft-certified remote service engineers offer computer system repair and consulting support for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the expertise of support engineers who can help your company with a broad variety of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 integration,
Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment consulting,
SharePoint 2019 design and integration,
Microsoft Skype for Business planning and deployment support and Lync maintenance, Microsoft Forefront TMG 2010 management and ISA Server 2006 maintenance, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
SBS Server 2011 consulting, and
Windows Essentials cloud integration.
Certified System Security Engineers
Progent offers you access to certified CISM and ISSAP security professionals who can deliver a variety of system protection services that can improve the protection of your UNIX/Linux, Solaris, or macOS and OS X network against assaults or assist you to recuperate promptly from an assault. Security services offered by Progent include: extensive security evaluation using platforms such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; quick recovery from virus and worm assaults; integrating firewalls; designing safe techniques for off-site and mobile access; protecting your email system against viruses, spam and DHA attacks; and setting up 24x7 network monitoring. To find out additional information about Progent's security services for small and medium-size companies, see Progent's Consulting Support for Network Security.
Business Applications Services: Online Classes, Development, Integration
Progent's Apple Mac technology consultants can promote the creative aspect of Mac environments by offering consulting services and education in imaging, audio, and motion video. Progent's support professionals offer help in a range of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group offers professional consulting expertise and training in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for Microsoft business applications including Microsoft CRM, MS Project, Microsoft Office Word, and Microsoft Excel. For more on Progent's consulting, customization, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Help Desk Call Center Support and Outsourcing Options
Progent offers a variety of programs for Call Center assistance including UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed mainly for companies who require the timely availability of a professional Help Desk Call Center but who have limited funds and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Helpdesk team. Progent can act as a primary Call Center for your organization, represent an escalation alternative for tough network issues, or be available in those situations when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can aid you in establishing an effective new Call Center or enhancing your existing one, selecting or customizing Help Desk software products to address the particular requirements of your company, or providing temporary personnel to operate remotely with your in-house Call Center resources to deal with demanding events like system upgrades.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-certified networking experts. Progent's Help Desk Call Center team of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to provide your customers easy contact with a large support team with years of experience delivering phone support and remote access repair service for small and midsize business networks. Progent's concentration is on earning the Help Desk a respected reputation as a key contributor to business productivity, and Progent's mission is to fix rather than just report problems. To find out more concerning Progent's Help Desk Call Center support and outsourcing, refer to Progent's Help Desk Call Center Support.
Progent's Online Support Tools
Contact a UNIX/Linux or Cisco Technical Assistance Specialist Now
Progent's powerful service reporting software includes comprehensive records for all service delivered to Progent's customers. Each active Progent team consultant has access to the specifics of support provided to each client by any staff engineer. This archive of trouble tickets and solutions is structured as an easily accessible internal database that enables Progent's remote technical experts to share their knowledge company-wide to make sure that the value of Progent's support services grows over time. Progent's certifications with major vendors including Cisco and Microsoft make available additional vast technical support knowledge bases as well as to vendors' internal technical personnel that enable Progent's online consulting experts to come up with the optimal resolutions promptly.
To learn how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for emergency remote professional support in Tennessee, phone 1-800-993-9400 or visit Urgent Online Network Support.