If your business network is in the state of Tennessee you can depend on quick remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to resolve complex issues that threaten your network. Progent maintains one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available by phone of any nationwide service organization in the United States. Rates are reasonable, charges are per minute, sign-up is fast, and support is world class.
If your Tennessee network is located outside of major metropolitan areas like Memphis, Nashville, Knoxville, or Chattanooga, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be limited when there's a crisis. This can cause a drop in revenue for your company, angry clients, idle workers, and distracted executives. By utilizing Progent, you have access to a Certified consultant ready to deliver expertise whenever you have to have it to get your network running.
Since Progent bills for remote help per minute, your company is invoiced exclusively for support delivered. Progent asks for no startup surcharge. Many online support firms have substantial minimum time requirements or bill for every fifteen minutes or longer. Progent's small granularity and straightforward pricing policy save you from big invoices for speedy repairs.
If your Tennessee business needs technical help for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's experienced team of remote consulting professionals has a wide range of world-class computer knowledge. This enables Progent's remote service experts to resolve the most complex technical problems more quickly than is feasible with ordinary third-party support organizations or with the internal support staff commonly found in small or mid-size businesses. Progent has refined the tools and experience to repair technical issues economically in many different network environments that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have been awarded professional credentials such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support engineers also have a variety of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To help businesses who maintain environments powered by a mix of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's online support team makes available the services of support specialists have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security expertise, Progent offers phone-based support from engineers who have been awarded the industry's top security credentials including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to repairing technical problems allows service escalation, if appropriate, to specialists with relevant background to resolve unusually tough jobs. This speeds up resolutions of emergency network problems, prevents network disruption, and reduces technical support bills.
For companies anywhere in Tennessee, Progent allows virtually instant remote communication with a UNIX, Linux, Solaris, Apple macOS or OS X engineer for urgent support to troubleshoot information system problems that are affecting productivity and are not within the comfort zone of your ordinary IT maintenance organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Certified support professionals can interface with your computer environment by means of state-of-the-art remote support technologies in order to deliver quick and economical analysis and resolution of critical network issues.
Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Tennessee Company
Progent's service specialists are qualified to deliver advanced help for a comprehensive array of UNIX/Linux, Apple, Cisco, and Windows technologies including:
Online Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote technical support staff can assist Tennessee small businesses to maintain a large array of information products and technologies including network infrastructure, messaging support, security consulting for computer systems and business processes, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server products for server consolidation and streamlined administration, and migration from older systems to contemporary solutions powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals offer online technical help for computers based on leading variants of the UNIX platform including:
Apple macOS and OS X,
IBM AIX OS,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux products including
Cisco Network Architecture and Security Solutions
Progent leads the computer support industry for providing immediate and affordable access to Cisco CCIEs. CCIEs are high-level networking consultants who earn this rare certification only after intense testing given by Cisco. Most Cisco CCIEs are employed by big corporations or national Internet service providers, and consequently their help is not conveniently available to smaller companies.
CCIE and CCNP Certified engineers from Progent can help you to design, setup, and support a converged network infrastructure that can simplify business processes, reduce costs, and speed time to profitability. By offering Cisco routers experience with Catalyst switches support and Cisco wireless products integration assistance, Progent can greatly enhance the strategic value of your information system in Tennessee. To see additional information about Progent's support for Cisco infrastructure, see Cisco Network Engineering Services.
Microsoft Partner for Online Technical Support for MS Windows
Progent's Microsoft-expert online support experts can deliver network repair and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the expertise of support engineers who can assist you with a wide variety of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange 2019 Server integration,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration,
Exchange 2010 monitoring and support,
SharePoint Server 2016 migration expertise,
SharePoint Server 2019 design and deployment,
Microsoft Skype for Business integration support and Lync Server 2010 maintenance, Microsoft Forefront TMG 2010 management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
Small Business Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Network Security Consultants
Progent offers you access to accredited CISM, CISA and CISSP security engineers who can deliver a range of system protection solutions that can strengthen the defenses of your UNIX/Linux, Solaris, or Apple macOS and OS X network against attacks or assist your business to revive quickly from a breach. Security services provided Progent include: comprehensive security evaluation utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; fast recuperation from malicious assaults; setting up firewalls; planning safe architectures for remote and mobile connectivity; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and implementing continual automated monitoring. To find out more concerning Progent's security services for small and midsize businesses, refer to Progent's Engineering Services for System Security.
Business Applications Services: Webinar Training, Customization, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh computing by offering consulting services and education in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply in-depth engineering expertise and education in specific application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and education for Microsoft applications such as Microsoft CRM, MS Office Project, MS Office Word, and MS Excel. To find out more concerning Progent's consulting, custom programming, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Call Center Outsourcing Options
Progent provides a variety of programs for Help Desk services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Operations Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-certified network infrastructure specialists. Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your customers easy communication with a reliable support resource with extensive background in telephone-based support and online repair service for small and medium-size business information systems. Progent's concentration is on giving the Help Desk a positive image as a key contributor to company success, and Progent's aim is to resolve rather than merely document problems. To learn more information on Progent's Call Center support, go to Progent's Help Desk Call Center Support.
Progent's Online Technical Support Tools
Progent has deployed an arsenal of optimized tools, refined over many years of use, focused on promoting the highest quality of service for providing online engineering support and repair for small and midsize business IT systems. Progent offers secure VPN support for VPN gateways from a variety of popular sources including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN online connectivity enables the experts of Progent's online support team to link to your network remotely without violating network security.
Progent's highly evolved service database software includes comprehensive records for all service delivered to Progent's customers. Every authorized Progent team engineer has access to the history of services provided to every client by any staff engineer. This database of issues and fixes is structured as an easily searchable proprietary knowledge base that allows Progent's online technical experts to communicate their knowledge company-wide to make sure that the quality of Progent's support services grows over time. Progent's partnerships with key vendors including Cisco and Microsoft permit access to additional extensive technical support databases as well as to vendors' internal technical personnel that allow Progent's remote service experts to come up with the best solutions promptly.
Talk to a UNIX/Linux or Cisco Technical Support Specialist Now
To see how to ask a UNIX/Linux engineer or a Cisco certified CCIE for emergency phone-based consulting expertise in Tennessee, phone 1-800-993-9400 or visit Urgent Online Computer Help.