For small business computer networks located in the state of Tennessee, Progent's Microsoft qualified technicians can provide online assistance and troubleshooting to solve your computer system issues fast and affordably. Progent has acquired enterprise-class skills, sophisticated utilities, and support knowledge bases to diagnose and fix network problems without the high cost and time delays normally associated with onsite technical service calls.
If your Tennessee organization is located outside of the larger metropolitan areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby computer support choices may be limited in technical capability, or not available during a crisis. This can result in a computer network that is unpredictable or causing wasted time due to technical problems continuing for too long. Progentís team of expert network professionals average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a varied range of customers. This means you get not just the technical competency needed for the job, but a professional with field proven methods for applying that expertise to assist with excellent network solutions.
Wide and In-depth Expertise with Business Information Networks
Progentís team of over 100 networking consultants means clients benefit from the leverage of over 1,000 years of cumulative background and shared information to fix the most difficult IT problems. Progentís certified network consultants have the experience to identify fixes quickly and implement them affordably.
Unified Communications Manager and Cisco Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, acts as the core of Cisco's collaboration platform. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer a borderless IP-PBX solution by integrating closely with unified messaging apps like Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM consultants can assist with any aspect of Unified CM setup and debugging in areas such as integrating Voice over IP phones and video IP phones, designing dial plans, integrating SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE support, creating UCS server failover solutions for high availability, and integration with Exchange Server and Skype for Business.
Best Practices Applied by Seasoned Engineers
Many organizations situated far from cities with ample network consultants resort to poorly trained or inexperienced local consultants for critical computer network support services. This can result in a system that is unstable or inefficient. Progentís team of Microsoft and Cisco certified engineers average over ten years of real-world industry experience, in the front lines of IT support, performing a wide array of technical tasks for a diverse mix of customers. Consequently, with Progent you get not only expert technical knowledge, but a consultant who follows computer industry best practices in applying that knowledge to solve actual business network problems successfully and in a consistent fashion.
High-level Project Management Experts
For enterprise project management support, Progent can provide the services of senior IT professionals with years of experience as technology project managers for program development, information technology implementation, and business process engineering working with organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide advanced management expertise to assist enterprise clients to follow best practices to ensure that strategic projects are completed on time and on budget.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi appliances installed on multiple sites with thousands of access points can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent offers the expertise of veteran wireless professionals who can assist your organization to assess the benefits of Ubiquitiís UniFi technology for your business and help you to plan, deploy, administer, and troubleshoot your UniFi ecosystem. For details, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.
Juniper and NetScreen Consulting
Progent's Juniper Networks-authorized network engineers can help your company to design and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and upgrade efficiently from outdated equipment to the latest releases. Progent's Junos OS engineers offer support for Juniper's flagship network control software to enable you to simplify the administration and strengthen the security of your Juniper VPN devices and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platformS and can help organizations maintain environments that incorporate a mix of Juniper's software platforms.
Office Access Software Programming
Progent's Microsoft Access consultants can provide affordable remote consulting services for all releases of Office Access including desktop and browser-based versions and can provide expert help for application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers custom webinar training for Office Access application programming and database administration.
Linux Support Services and Linux/Windows Integration
If your small business network mixes Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive system that permits all your operating systems to coexist for easy administration, seamless data exchange, high availability, enhanced performance, and tight security. If you are creating Linux applications on a network that incorporates Microsoft-powered servers, workstations, and application software, Progent can provide comprehensive IT outsourcing that frees you to focus on your area of high-value expertise.
Consulting and Troubleshooting Expertise for System Center 2012 Operations Manager
Progent's Microsoft-certified SCOM 2012 consulting experts have over a decade of background designing, implementing, optimizing and fixing SCOM solutions and can provide organizations of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager. Progent can also provide System Center 2016 Operations Manager expertise to help your organization to migrate smoothly from Operations Manager 2016 to Operations Manager 2016.
Progent's Online Consulting and Training Services for Microsoft Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word experts offer a broad range of affordable online consulting services to assist you to manage and troubleshoot your current Microsoft Word solution or help you to move to a current release of Microsoft Office Word. Support available from Progent's experts include VBA programming, isolating and fixing compatibility problems between different releases of Office Word, integrating Word with different Office apps like Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone synchronization, and online Office Word training classes customized for individuals or groups.
Talk to a Progent Computer Support Expert
To find out how you can get in touch with a Progent computer support expert for online or onsite support in , phone 1-800-993-9400 or visit Remote Network Support.