For small company network systems located within the state of Tennessee, Progent's Microsoft and Cisco authorized technical team members can provide remote phone assistance and troubleshooting to resolve your computer network issues quickly and affordably. Progent has acquired enterprise-class expertise, sophisticated tools, and support knowledge bases to identify and resolve IT problems while avoiding the cost and time delays normally associated with on-site service calls.

If your Tennessee company is situated beyond the larger metropolitan areas such as Memphis, Nashville, Knoxville, or Chattanooga, your local network support choices may be limited in technical capability, or unavailable during an emergency. This can result in a office network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of network professionals average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a wide variety of technical projects for a varied range of customers. This means you obtain not just the technical skills needed for the job, but a consultant with demonstrated methods for applying those skills to deliver efficient network solutions.

Network Support for Local Governments and School Districts
Progent has a long background delivering a broad range of online network consulting and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is among the industryís pioneers in delivering expert online IT support and has delivered network solutions to clients in all 50 states. Progent's online computer support for local governments eliminates travel costs and resolves problems more quickly than onsite service calls.

ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by tracking the health of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT personnel and your assigned Progent consultant so that any potential issues can be addressed before they can disrupt productivity. Find out about the entire ProSight series of value-priced managed services for small and mid-size businesses.

ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out about Progent's ProSight suite of managed services for small businesses.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid deployments. Progent's VMware vSphere and NSX consultants offer world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite used for managing private and hybrid cloud solutions that deliver maximum availability, data security, and application mobility.

Eliminate Reliance on an Individual Freelance Consultant
By developing a partnership with a full-service network support organization like Progent rather than with a freelance consultant, you are assured timely availability of knowledgeable experts whenever you need them. You no longer have to worry that illness, training, time off, or conflicting priorities with other customers will leave you without help when you have a crisis.

Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can provide a variety of technical services to help organizations of any size to maintain, administer, and repair IT systems that include desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 migration help.

Virtualization Support
Virtualization techniques allow businesses to optimize utilization, streamline network operations, and enhance workload continuity and security. run multiple virtual servers on a single actual processor. Typical usage scenarios for virtual servers are resource efficiency, inexpensive platforms for programs that only run on outdated operating systems, and affordable segregation of application programming or pilot environments from on-line systems. Progent's virtual server engineers can provide Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking support services, Windows Hyper-V Virtualization help, VMware vSphere and vCloud planning and deployment, VMware NSX virtual network design and management, and Citrix XenServer virtual server assistance. Progent can configure virtual machines to maximize performance, dependability and ease of administration while simultaneously lowering costs; suggest and test disaster recovery strategies that minimize productivity loss in the event of a major failure; and provide continuing maintenance, troubleshooting, and engineering services as computer technology advances.

Microsoft SharePoint Server Support
Progent's Microsoft-authorized SharePoint 2013 specialists, Microsoft SharePoint Server 2010 specialists and Office SharePoint Server 2007 consultants can help you evaluate the business case for implementing the latest release of SharePoint Server, advise you on the most sensible edition of SharePoint Portal Server for your application, offer configuration and deployment services, assist you to install MS SQL Server as a back-end database, optimize your network integrity, integrate your standard and customized application programs to work with SharePoint, design a company-wide security plan that includes portal technology, and deliver maintenance and Helpdesk services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a consistent process for restoring applications and services rapidly following a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, upgrades and fixes and can produce audit reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist your organization to design, deploy, test and maintain a DR system powered by VMware SRM.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software offers small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level restore capability for specific files and emails, extensive support for Windows Cluster Shared Volumes and for VMware vCenter for managing large-scale deployments, and the ability to leverage Microsoft VSS technology to back up online VMs without downtime. Progent is an Altaro partner and can provide a broad array of services to help you to plan, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup. To learn more, go to Altaro VM Backup Certified Consultants.

After-hours Remote Technical Support
Progent's affordable after-hours online support program provides companies round-the-clock availability of online support from Progent's Technical Response Center. Services available beyond normal business hours include fixing problems with Microsoft server products, Microsoft Windows desktop troubleshooting, assistance with MS Office programs, network and system backup and restore, and basic routing and switching support for Cisco networking products.

Stealth Penetration Testing
Stealth intrusion testing is a key part of any overall IT system security strategy. Progentís security professionals can perform thorough unannounced intrusion security tests without the knowledge of your company's internal network support resources. Stealth penetration checking uncovers whether existing security defense tools such as intrusion detection alerts and event history analysis are properly set up and actively monitored.

Progent's Consulting and Development Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can broaden their market, reduce their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.

Contact a Progent Computer Support Expert
To find out how to get in touch with a Progent computer support expert for remote or onsite assistance in , phone 1-800-993-9400 or visit Remote Computer Help.