For small office networks located within the state of Tennessee, Progent's Microsoft and Cisco certified technical experts can deliver remote phone assistance and remote troubleshooting to fix your computer system problems fast and affordably. Progent has acquired world-class expertise, software utilities, and support databases to diagnose and resolve IT problems while avoiding the expense and delays associated with on-site technical service visits.

If your Tennessee company is situated outside of the larger metro areas such as Memphis, Nashville, Knoxville, or Chattanooga, your local network systems support choices may be limited in skills, or not available during urgent situations. This results in a network that is unstable or causing wasted time due to technical issues persisting for too long. Progentís team of network professionals average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical projects for a broad range of customers. This means you get not just the technical expertise needed for the job, but an expert with field proven methods for applying those skills to assist with cost effective network solutions.

Cisco Firepower NGFW Firewalls Consulting Services
Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer centralized control of advanced cybersecurity features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall experts can assist you to plan and carry out a smooth upgrade to Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally control network environments that include branch offices, data centers, private clouds and public clouds. For details about Cisco's Firepower family of Next Generation Firewalls, refer to Firepower firewalls integration services.

Consulting Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consultants can assist organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to move from a legacy release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to optimize and repair your current SCVMM 2012 ecosystem to make sure you get the highest possible return on investment. Progent also offers Virtual Machine Manager 2016 migration consulting to assist you to design and execute a smooth migration from SCVMM 2012 to SCVMM 2016 so you can take advantage of stronger security features, more affordable VMM storage fabric, and other enhancements.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with replication to deliver fast, zero RPO disaster recovery between datacenters located up to 300km apart. Progent offers access to a certified NetApp MetroCluster consultant who can assist you to plan, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your technical requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering help with procedures such as assigning disk pools, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster disaster recovery solution to prove compliance with industry standards and regulatory mandates.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide cost-effective remote consulting to assist you to plan, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you through specific technical bottlenecks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you build or support a highly available, secure and scalable infrastructure that aligns with your mode of computing. Progent also offers online or on-premises training to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that optimizes the strategic value of your IT network.

SonicWall-certified Firewall Consultants
Progent's SonicWall firewall consultants can show you how to integrate, manage, and tune SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete security plan and design security into your business processes. To learn more, visit SonicWall firewall consulting services.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service provides comprehensive hosting of a small or mid-size organization's servers in an environment that gives the highest degree of dependability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud hosting and management options are based upon proven virtualization architectures that enable small and midsize businesses with multi- platform IT systems to save dramatically on the expense of capital investments, infrastructure support, and network administration while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility. Find out more about Progent's ProSight family of managed services for small and mid-size organizations.

Team Approach to Support and Technical Problem Escalation
Computer networks have become increasingly complex. At the same time, most small office networks incorporate products from dozens of different vendors. This makes computer integration and support increasingly difficult. It is impossible for even the most capable individual to have deep familiarity in all aspects of information technology, or extensive practical experience in the thousands of brands, models, and updates that small businesses include in their IT networks. Progent utilizes a collaborative methodology to network consulting and depends on subject matter specialists to bring in-depth skills when needed to fix the most intractable problems efficiently, at the least expense to your company.

Help Desk Co-management Services
Progentís shared Help Desk services allow your IT organization to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progentís shared Help Desk service is an advanced support solution based on the leading professional services automation platform for handling service requests, ticketing, ownership, status tracking, and reporting. For details, see Progentís shared Help Desk services.

Expert Wireless Engineering and Support
Progent's wireless solutions consultants offer wide-ranging backgrounds in the integration and support of wireless networking technology and can help your IT team to plan, configure, manage and repair wireless solutions that are compliant, robust, scalable, simple to administer and operate, able to handle your critical applications, and seamlessly incorporated into hybrid cloud networks. Remote and on-premises expertise available from Progent span a variety of wireless technologies and include smartphone integration and management, Wi-Fi network design and installation, Wi-Fi site surveys, Cisco wireless IP phone configuration, and building-to-building wireless integration.

Exchange 2013 Migration Consulting
Exchange Server 2013 includes significant enhancements to the functionality of Exchange 2010 and introduces important innovations as well as a redesigned architecture. These enhancements affect vital areas including manageability, availability, compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can provide remote or on-premises support to help you administer, tune and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more current release of Exchange Server in a local, cloud-based, or hybrid deployment model.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup provides small and mid-size businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also supports cost-effective cloud backup to Azure Block Blob storage. Headline features include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore options for specific files and emails, support for Windows Server Cluster Shared Volumes and for vCenter for managing larger environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to assist you to design, deploy, optimize and troubleshoot a backup/restore system based on Altaro VM Backup. To read more, visit Altaro VM Backup Consulting.

MS Dynamics GP Customization and Training
Dynamics GP 2015 R2 introduces a revamped design that improves cloud readiness, supports popular smart phones and tablets, allows single sign-on with Microsoft Azure AD, and tightens security. Progent's certified Microsoft Dynamics GP 2015 R2 consultants have the depth and breadth of knowledge and experience to address the many IT and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the return on your investment in this powerful platform.

Get in Touch with a Progent Computer Support Expert
To learn how to access a Progent network consultant for remote or on-premises assistance in #(state), call 1-800-993-9400 or visit Online Computer Support.