Small office networks located withinTexascan rely on immediate online access to a Cisco qualified CCIE network professional to assist with urgent issues affecting your IT network. Progent retains the most extensive team of Cisco CCIE support professionals available by phone of any independent service organization in the United States. Rates are affordable, charges are by the minute, sign-up is immediate, and support is unbeatable.

If yourTexasorganization is based beyond major urban neighborhoods likeHouston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, support from Cisco certified CCIE experts is often unavailable during a crisis. This can cause a drop in revenue for your business. By calling Progent, you have access to a CCIE engineer ready to deliver the help to keep your network operating.

Why is Being a Cisco CCIE So Important?
A CCIE (Cisco Certified Internet Expert) is a top-level network engineer who achieves this prestigious title by completing tough examinations given by Cisco. A CCIE can handle the most complex problems involving network integration, repair, and optimization. Progentís CCIE-certified support specialists operate directly with Cisco's internal engineers in analyzing problems with Cisco IOS utilities and creating temporary alternatives or finding software patches to correct bugs. Most CCIEs work for large corporations or national Internet providers, and so their help is not easily accessible to small businesses.

For companies in Texas, Progent offers easy, quick, and cost-effective remote help from Cisco certified CCIE consultants. CCIEs are highly-qualified networking subject matter experts who earn this top-level certification only through thorough examination by Cisco. CCIEs are able to resolve even the most complex problems surrounding network topology, configuration, optimization, troubleshooting, and service. Progentís CCIE experts work intimately with Cisco in-house staff in identifying issues with Cisco's IOS software and developing fixes or acquiring software updates to correct anomalies. Progent offers prompt online response from a CCIE so that you are able to receive immediate assistance for complex network problems that are impacting worker efficiency but are outside the expertise of your local IT service resources. Progent's CCIE consulting experts can access your network via advanced remote connectivity technology in order to provide quick and affordable analysis and repair of critical network problems.

Ways Progent's Cisco Professionals Offer Expertise with Cisco-based Networks in Texas
Progent online professionals provide world-class help for a broad array of Cisco technologies including:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX 500 Security Appliances
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. After Cisco's acquisition of Sourcefire, the whole line of ASA 5500-X firewalls can be configured to support Firepower Services, based on Sourcefire's Snort technology, which is the market's most deployed intrusion protection system (IPS). Firepower services bring powerful new features such as advanced malware protection (AMP), URL filtering, dynamic threat analytics, and automation. Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, integrate, tune, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services. See additional details about Cisco ASA Next Generation Firewalls with Firepower configuration and debugging services.

Cisco Router Technology
Progent's CCIE Certified consultants can help you to plan, configure, and maintain a converged network infrastructure that can streamline operations, lower expenses, and speed up you return on investment. By combining Cisco integrated services routers with Catalyst switches expertise and Aironet APs integration support or Meraki access points configuration services, Progent can dramatically enhance the business value of your network infrastructure in Texas. Progent can provide extensive off-site help. To find out more about Progent's services for Cisco router solutions, refer to Cisco Routers Engineering Services.

Cisco Aironet and Meraki 802.11ac Wi-Fi Access Points and Wireless LAN Controllers
Progent can provide access to a Cisco-certified Wi-Fi integration consultant to help you to design, deploy, maintain and repair a converged wired/wireless infrastructure integrating a wide array of wireless devices that offer the same protection, scalability, and manageability you demand from a wired network. Progent's Aironet Access Point consultants, Meraki Access Point specialists, and Cisco-certified WiFi controller experts can assist you to manage legacy Wi-Fi solutions from Cisco or migrate efficiently to the latest 802.11ac-comaptible products. Progent can also help you to carry out advanced Cisco wireless VoIP phone integration with Aironet and Meraki APs for mobile onsite collaboration. Progent's CISM and CISSP security specialists can advise you about how to build protection into your wireless network and your business operations. Progent's disaster recovery planning consultants and business continuity planners can help you to deploy the high availability (HA) features built into Cisco's wired/wireless products so your converged infrastructure provides continuing business value. Progent can provide value-priced online and on-premises wireless site surveys to help you to design and install a Wi-Fi LAN with customized AP clustering optimized for your specific office layout, building characteristics, and application workloads.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco VoIP phone and video IP phone consultants can help your business to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Cisco Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, solving IP phone registration issues, setting up SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.

Cisco Unified Communications Manager (Unified CM) and CallManager Unified Messaging
Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, functions as the core of Cisco's collaboration platform. Cisco Unified CM and Unified CM Express provide a borderless IP-PBX solution by integrating with apps that include Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's Cisco-certified Cisco Unified CM consultants can assist with any aspect of Unified CM configuration and debugging in areas that include integrating Cisco VoIP phones and desktop video IP phones, reviewing dial plans, setting up SIP trunking and PSTN calling, deploying Cisco ISR routers with CUBE networking support, designing UCS server failover systems for high availability, and integration with Microsoft Exchange and Skype for Business.

Catalyst, Nexus and Meraki Products
Progent's Cisco-certified CCIE network consultants can provide world-class online and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small or midsize companies and campus networks to enterprise data centers and ISPs. Progent can help you to implement Cisco's quickly improving switching solutions to achieve the speed, expandability, uptime, virtualization, security and ease of management needed by your organization. For information about Progent's consulting and support services for Cisco's extensive portfolio of Catalyst switches, see Cisco Catalyst switch support. To find out about Progent's support for Cisco's Nexus family of data center switches, see Nexus switch consulting and support services. For details about Progent's support services for Meraki switches, go to Meraki switches consulting and troubleshooting services.

Cisco Security Solutions
Progent can give you access to a certified CCIE or Cisco Certified Network Professional (CCNP) to assist you to select, integrate, and maintain Cisco security solutions. Progent's CISM and CISSP security professionals can show you how to design security into your company's operations in Texas and Progent's GIAC-certified information assurance consultants can help you to plan and operate Security information and Event Management (SIEM) solutions that enable you to comply with governmental mandates for prompt security incident reporting. Progent can help you to produce a written security plan to establish precise security policies, install scanning and auditing utilities, create and implement a protected network architecture that incorporates products from diverse network companies, offer outgoing spam filtering with policy-based content filtering for incoming and outbound email, and recommend procedures to optimize the protection of your infrastructure. Progent's security expertise is available to help you implement an firewall, set up secure remote and mobile access to email and business data, and implement or troubleshoot Virtual Private Networks. To learn additional information concerning Progent's expertise with Cisco security products, visit Cisco VPN and Network Security Consulting Services.

Cisco SIP Connectivity Solutions: SIP Trunks and Cisco CUBE Configuration Expertise
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE integration consultants can assist your business to design, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide cost-effective remote or on-premises expertise to help companies to migrate smoothly to a productive unified communications ecosystem that offers fast ROI. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.

Cisco Network Management Solutions
Progent's Cisco-Certified network engineers can assist you to utilize Cisco's management utilities in combination with a variety of powerful third-party applications to develop a comprehensive management solution to keep your network functioning dependably, conserve valuable resources, secure your data, recover rapidly from equipment breakdowns or deliberates assaults, and enable you to scale or reassign system resources intelligently and affordably as your Texas organization evolves.

Progent can also show you how to utilize network management utilities to analyze and classify system data to implement traffic shaping, which allows you to configure Cisco routers to impose different throughput constraints on certain classes of processes according to the importance you assign. By storing and queuing excess packets above your contracted volume, and by giving preference to the most important processes, traffic shaping can keep Internet Service Provider excess usage charges from spinning out of reach and/or eliminate gaps in productivity caused by brute force enforcement of your network traffic volume limits during periods of heavy use. To learn additional information concerning Progent's network management support services for Cisco-powered environments, see Network Management Strategies for Cisco-based Networks.

NetApp and Cisco Private Cloud Architecture Consulting Services
FlexPod is a service-oriented private cloud architecture developed and validated jointly by NetApp and Cisco to combine servers, network infrastructure and SAN storage assets for hosting shared applications and management software. To learn additional information concerning Progent's consulting support for NetApp and Cisco private clouds solutions, see NetApp and Cisco Private Cloud Platform Consulting.

How You Can Get in Touch with a Certified CCIE Network Expert Now
To see how you can get in touch with a Cisco certified CCIE for remote support in Texas, phone 1-800-993-9400 or visit Expert Online Computer Help.



An index of content::


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    Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's servers in an environment that gives the maximum level of availability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting options are based on proven virtualization platforms that enable small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital investments, system support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.

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    Cisco's PIX Series firewalls have been discontinued and Cisco may no longer offer support these devices. Progent continues to offer consulting support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can also help you assess whether to move up to next generation firewall technology available from Cisco. Progent's Cisco-certified specialists can help you design and implement an efficient migration to Cisco ASA 5500-X Series firewalls following industry best practices.

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    Progentís private cloud hosting enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange Server from a secure Tier III data center on fault-tolerant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup and restore. Smaller organizations can use Progentís private cloud to avoid major investments in the acquisition, upkeep, and operation of computer equipment and data center facilities while achieving world-class levels of system availability and physical security.

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    The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network experts can help your company to manage your existing PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, tune, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent offers the services of RIM BlackBerry-certified professionals who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions economically and successfully, eliminating the need for an in-house BlackBerry specialist and minimizing the expense and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry engineers offer extensive experience working with Progent's Microsoft-expert consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This wide range of expertise, combined with Progent's proven online service delivery model, offers small businesses a cost-effective solution for integrating BlackBerry devices and software productively into their information system.

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    The QTS Internet Data Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation facility or if your business is planning on moving your main or offsite backup equipment to Herakles/QTS, Progent offers a variety of cost-effective services that include data center relocation, system installation and updates, infrastructure improvements, comprehensive project management services, virtual server expertise, remote network monitoring, centralized network management, application development, disaster recovery/business continuity planning and testing, security assessment, and the support of Progent's Test Lab.

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    For companies with a mix of Apple Mac and Microsoft Windows desktops, there are two basic alternatives for using Windows-dependent software on macOS or OS X: an external connection to an actual Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect an Apple Mac to a networked Windows-based computer to run Windows programs and share network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so that you can run Microsoft Windows applications locally. Progent's Mac technology support experts can help your organization to manage these solutions for running Microsoft Windows applications on your Macs and can in addition help your company to evaluate and install other solutions for Windows platform simulation.

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    NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with continual replication to provide fast, zero RPO disaster recovery between sites located as far as 300km apart. Progent's roster of seasoned network consultants can help you to plan, configure, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional requirements and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by providing guidance with procedures like assigning disk pools and shelf IDs, determining aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery system to verify compliance with information assurance standards and government requirements.

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