For small business network systems located throughout the state of Texas, Progent's Microsoft and Cisco authorized technical team members can deliver online support and remote troubleshooting to resolve your computer network troubles fast and cost effectively. Progent has developed enterprise-level expertise, sophisticated tools, and support databases to troubleshoot and fix IT problems without the cost and delays associated with onsite service visits.
If your Texas small business is located outside of the larger urban areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your local computer network support options may be limited in skills, or not available during urgent situations. This results in a office network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of network professionals average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a large range of technical projects for a extensive range of customers. This means you get not only the technical know how needed for the task, but a consultant with proven methods for applying those skills to assist with efficient network solutions.
Microsoft Virtual Desktop Help
Microsoft's desktop virtualization solutions reduce the effort required for network administrators to deploy software programs so they are consistent throughout a corporate user base, offer the ability to control rights to business data, and allow fast deployment of new or upgraded desktops. In Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure that powers Remote Desktop Services simplifies desktop access, enhances performance, tightens security, unifies management, and provides an almost transparent client experience. Progent's desktop virtualization engineers can assist you to evaluate the business benefits of Microsoft's virtual desktop technologies, configure test and on-line environments, improve your network architecture to accommodate virtualized clients efficiently, assess and resolve security issues, and train your IT administrators to follow industry best practices to gain maximum payback from client virtualization.
Progent's Consulting, Development and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad range of remote support services to help you to plan, program, pilot test, install, administer, and debug business applications based on any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to upgrade your current Excel applications to the newest releases of Excel, support Excel on iOS and Google Android mobile devices, and identify and fix compatibility issues between various versions of Excel. Progent can provide as-needed support to organizations who need a quick fix to a specific problem associated with Office Excel and Progent also offers full project management services for upgrading or creating line-of-business application software built on Excel. Progent's affordable webinar training classes for Excel can be custom tailored to address the needs of individuals or teams.
CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to verify an IT professional's skills to plan, deploy, and support IS control mechanisms to reduce risk. Progent can provide the services of a CRISC-certified risk management consultant to assist your company to create and execute a risk management strategy based on leading practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and budgetary guidelines.
Eliminate Dependence on an Individual Freelance Consultant
By developing a partnership with a full-service computer consulting and support company such as Progent rather than with an individual freelance consultant, your company is assured timely access to capable experts when you require them. You do not have to worry that sickness, training, vacations, or conflicting jobs with different clients will leave you with no help during a crisis.
Android Phone Integration and Management
Progent's Android smartphone integration consultants have years of background providing online and on-premises assistance for businesses of all sizes who want to integrate Android phones and tablets into their IT systems so that mobile clients can communicate and collaborate while on the go. Progent has the range of skills to resolve technical issues that involve numerous vendors and that represent a mix of legacy and current information technology. Progent offers affordable online consulting to assist you with any facet of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to help you to handle particularly stubborn technical issues, or Progent can provide comprehensive project management support to help you finish major network initiatives on time and on budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide support for operating systems, applications, management utilities and hardware infrastructure. Progent also can provide customized group or one-on-one training sessions to help you manage and use Android phones and tablets securely and productively.
GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was established in 1999 to validate the skill of IT security professionals. GIAC accreditations are recognized by businesses and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with any of the network security services addressed within GIAC accreditation such as auditing infrastructure security mechanisms, event handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Online Technical Support for Microsoft Windows and Cisco-based Networks
Progentís Technical Response Center offers expert remote support for Microsoft Windows and Cisco-based environments anywhere in the U.S. Progent's certified engineers have the expertise to assist you to analyze and resolve complex network problems rapidly and affordably. The breadth of information technology expertise offered by Progent's team of engineers allows them to escalate even the most difficult issues to appropriate specialists as necessary. Whether you need one-time phone support and online repair or continuing access to a Helpdesk Call Center, Progent's consultants can provide your company with enterprise-level support without the cost and administrative overhead of maintaining a big in-house IT organization.
Convenient Payment Methods
Progent's convenient payment alternatives for Exchange Server 2016 Migration Consulting
Progent's Microsoft Exchange 2016 Server experts can assist you in all facets of your migration to Exchange Server 2016 including designing high availability architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Affordable Computer Support Solutions
Many small organizations rely on poor metrics when shopping for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with insufficient technical background can take several times longer to perform the identical task than an experienced IT expert. For example, charging a third less per hour, but taking three times longer for the same task is not a deal. Still worse, a badly architected or configured IT infrastructure that is undependable and difficult to administer or expand can cost a business many times more than its initial price due to lost productivity. Progent's customer testimonials from satisfied businesses across the United States indicate the effectiveness of Progent's support model and the technical capability of Progent's staff of engineers.
Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network engineers can provide expert online and onsite consulting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small organizations and campus networks to giant data centers and public clouds. Progent can help you to implement Cisco's continually improving switching solutions to realize the performance, scale, resilience, virtualization, data protection and ease of management needed by your organization. For information about Progent's consulting and support for Cisco's extensive family of Catalyst switches, see Catalyst switch consulting and support services. To find out about Progent's consulting and support services for Cisco's Nexus family of switches, refer to Cisco Nexus switch consulting and support. To find out about Progent's support for Cisco Meraki switches, refer to Meraki switches configuration and management.
Data Backup/Restore Consultants
Progent's backup consultants can provide help for a broad array of products and services that provide solutions for backing up Windows, Mac, and Linux physical and virtual servers and workstations plus notebooks and handhelds. Progent supports leading backup platforms by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent also offers help with Acronis, MozyPro, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan, and Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized businesses as a low cost end-to-end solution for reliable backup and disaster recovery.
Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller consultants can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology. Progent can provide expertise for both physical and software-only Wi-Fi controllers and can help you to determine which version is appropriare for your Wi-Fi solution. For 802.11ac Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller consulting.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier cybersecurity experts can assist businesses of any size with any aspect of IT security. Progent can help create efficient security systems that protect a small office from advanced malware attacks or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that support onsite, remote, and mobile users accessing IT resources spread over multiple physical datacenters and public and private clouds.
Get in Touch with a Progent Network Support Expert
To see how you can contact a Progent computer support expert for online or onsite support in , call 1-800-993-9400 or visit Remote Computer Help.