For business computer networks located throughout the state of Texas, Progent's Microsoft certified technicians can provide online help and troubleshooting to solve your network problems fast and cost effectively. Progent has acquired enterprise-grade skills, software utilities, and support knowledge bases to diagnose and repair network problems without the expense and time delays normally associated with onsite technical service calls.

If your Texas organization is located outside of the larger metropolitan areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your local network systems support choices may be limited in technical expertise, or not available during an emergency. This can result in a network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís staff of expert network engineers average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical projects for a extensive range of clients. This means you obtain not just the technical competency needed for the job, but a professional with field proven methods for applying that expertise to assist with cost effective network solutions.

Full Array of Security Assistance
Progent's , CISSP, CISM, and ISSAP certified security engineers can help your company to perform comprehensive security assessments, recover quickly from intrusions, configure firewalls, set up safe techniques for remote and mobile connectivity, install spam and virus protection and email encryption, and craft a company-wide security plan built around round-the-clock automated network monitoring. Progent's ProSight suite of managed security monitoring services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection for unified endpoint protection.

Progent is a Certified Microsoft Partner
Because Progent is a Certified Partner for Microsoft, every Progent network consultant has access to the technology and educational resources needed to deliver the best IT support available. Progent's network outsourcing, Help Desk, Office 365 deployment expertise, and application development services allow small business customers to take advantage of the wide array of knowledge associated with the IT departments of large companies without the high expense and distraction of building and managing a self-sufficient in-house support team.

Microsoft Desktop Virtualization Support Services
Microsoft's virtual desktop technologies reduce the work required for IT managers to install applications so that they are standardized throughout an entire workforce, provide the power to control rights to critical data, and enable fast installation of additional or upgraded desktops. In Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services (RDS). Microsoft's innovative VDI infrastructure behind Remote Desktop Services streamlines client access, improves responsiveness, strengthens security, unifies administration, and provides a nearly transparent client experience. Progent's desktop virtualization engineers can assist your company to assess the strategic advantages of Microsoft's desktop virtualization solutions, set up test and production environments, optimize your network infrastructure to accommodate virtualized clients effectively, evaluate and resolve security problems, and train your network managers to follow best practices to gain maximum payback from desktop virtualization.

ProSight Active Security Monitoring Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring endpoint protection (EPP) solution utilizes cutting edge behavior machine learning technology to guard endpoints as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to manage the complete threat progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Learn more about Progent's entire ProSight suite of low-cost network monitoring and management services for small and mid-size organizations.

Migration Consulting Support for SharePoint 2013
Progent has been delivering SharePoint support since the initial SharePoint product was published over a a dozen years, and Progent has the breadth and depth of IT knowledge to assist organizations of any size to plan and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can help your company to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; decide if an in-house, Cloud-based or hybrid deployment is best suited for your organization; and pick the right version of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in individual tasks associated with your SharePoint 2013 migration.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies security and compliance settings management, inventories network resources, guards against company data leakage, performs network health monitoring, allows safe self service, and offers a common point of control for administering mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can assist you with any facet of planning, installing, using and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid networks.

Design and Configuration Consulting for Meraki Cloud-managed Wireless APs
Progent's Meraki wireless AP consultants offer online and onsite support to assist businesses of any size to design, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki cloud-managed APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a seamless network infrastructure that delivers the same connectivity, performance, security compliance, manageability and uptime for wired and wireless clients irrespective of their location or device. (Check out Meraki switches integration.)

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup provides small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level restore options for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for managing larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is a certified Altaro partner and can provide a broad range of consulting services to help you to design, deploy, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software. To learn more, see Altaro VM Backup Certified Consultants.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data generated locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to assist you to plan, integrate, manage and repair a BDR system built on Barracuda Backup. For additional information, go to Barracuda Backup and disaster recovery consulting and management.

Progent's Online Consulting and Training Support for Office Word and Office 365 Word
Progent's Office Word and Office 365 Word consultants offer a wide range of economical online consulting services to help your organization to manage and troubleshoot your existing Microsoft Word environment or assist you to move to a newer version of Microsoft Office Word. Services offered by Progent's experts include VBA programming, identifying and fixing compatibility problems between various versions of Word, integrating Word with different Office applications like Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud access, security support, and smart phone synchronization, and online Microsoft Office Word training customized for your special requirements.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security professionals. GIAC accreditations are recognized by companies and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide support for any of the security disciplines addressed under GIAC certification including auditing infrastructure security mechanisms, event management and response, traffic analysis, web-based services security and SIEM solutions for compliance with regulatory requirements for reporting events.

Cisco ASA and PIX Firewall and Firepower Services Consulting
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network consultants can help you to manage your legacy PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist you to design, configure, tune, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

Migration Consulting Support for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 migration consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent include ROI analysis, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, automated deployment and management, network optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and end users, and ongoing Call Center support services.

Contact a Progent Computer Support Expert
To learn how to contact a Progent network support expert for online or on-premises expertise in , phone 1-800-993-9400 or go to Remote Computer Help.