For small business network systems located in the state ofTexas, Progent's Microsoft certified consultants can deliver online help and remote troubleshooting to solve your computer network troubles quickly and affordably. Progent has developed enterprise-grade skills, software utilities, and support knowledge bases to troubleshoot and resolve network problems without the expense and time delays associated with in-person technical service dispatches.
If yourTexasorganization is located beyond the larger urban areas such asHouston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your nearby network support options may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís staff of expert network consultants average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a broad variety of technical projects for a extensive range of customers. This means you obtain not just the technical know how needed for the job, but a professional with demonstrated methods for applying those skills to assist with cost effective network solutions.
Business Intelligence Reporting and Analytics Consulting
Progentís BI reporting consultants can provide remote and onsite consulting to assist your organization with any phase of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to planning and deploying an advanced BI solution. Progent's management reporting consultants can help you to maintain your current BI environment, assist you to upgrade reports and databases from a discontinued reporting product to a current one, and deliver as-needed remote training to meet your specific needs. Progentís business reporting professionals offer expertise in the leading BI reporting and visualization tools including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Designer.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent backup/recovery consultant. The interview is intended to assess your organization's preparedness either to stop or recover rapidly from a ransomware incident. Progent will work with you personally to gather information concerning your current antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy an efficient security and backup system that meets your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the maximum level of dependability and scalability and is in addition easy to move to another host. Progent's Private Cloud hosting services are based upon mature virtualization technologies that allow small companies with mixed- platform IT systems to save dramatically on the expense of capital equipment, infrastructure maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched level of vendor independence. Learn more about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.
Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can deliver a variety of network consulting services to help companies of all sizes to maintain, manage, and troubleshoot networks that include desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration assistance.
Consulting and Troubleshooting Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help businesses of any size to follow leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your company to migrate from an older edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM 2012 ecosystem to make sure you realize maximum return on investment. Progent can also provide SCVMM 2016 migration expertise to help your organization to plan and implement an efficient upgrade from SCVMM 2012 to Virtual Machine Manager 2016 in order to take advantage of stronger security capabilities, high availability VMM storage fabric, and other improvements.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of information technology security experts. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer help with all of the network security capabilities addressed under GIAC accreditation including evaluating infrastructure vulnerability, event management and response, traffic analysis, web services security and SIEM solutions for compliance with regulatory mandates for promptly reporting incidents.
Online Call Center Services for Small Organizations
Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop support from service requests through trouble ticket generation, managing accountability, screen sharing, status tracking, problem solving, and and metrics. Designed for small organizations with few if any in-house service technicians for desktop issues, Progent's Standard Help Desk Services provide remote support at a substantial savings from Progent's regular desktop service rates. Progent also offers fast as-needed escalation to Level 2 and Level 3 experts to handle the most problems. For details, refer to Progentís online Call Center services for small organizations.
ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.
Cost-effective Computer Support Solutions
Many small companies rely on flawed metrics when shopping for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with inadequate experience can take several times longer to complete the identical task than a seasoned IT expert. For example, billing 30% less per hour, but taking three times as long for the same task is hardly a deal. Still worse, a badly designed or implemented IT infrastructure that is unreliable and hard to administer or upgrade can cost an organization many times over its setup price because of lost productivity. Progent's customer testimonials from satisfied companies across the United States indicate the efficiency of Progent's support model and the expertise of Progent's staff of engineers.
Desktop and Mobile Device Centralized Configuration Management Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, System Center Configuration Manager planning and installation and Intune consulting to centralize and simplify the management of your desktops and web-facing tablets and smartphones. Progent can assist you to migrate smoothly to SCCM 2016 from a legacy change management solution or help you to modify your current SCCM 2016 environment to support your evolving IT requirements.
Contact a Progent Computer Support Expert
To learn how you can get in touch with a Progent computer support expert for remote or onsite help in #(state), call 1-800-993-9400 or go to Online Computer Support.