If your company network is in the state of Texas you can depend on fast online contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to assist with the toughest problems affecting your network. Progent offers the services of among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible remotely of any independent service organization in the U.S. The cost is affordable, billing is by the minute, sign-up is immediate, and service is world class.
If your Texas network is based away from more populated urban areas including Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, contact with UNIX or CCIE-certified engineers is often problematic when there's a crisis. This can result in a loss of productivity for your business, upset customers, idle employees, and distracted executives. By contacting Progent, you can get in touch with a Certified engineer who can deliver assistance when you require it to keep your computer network operating.
Because Progent bills for phone help per minute, your company is invoiced exclusively for technical help provided. Progent asks for no initialization surcharge. Many online support organizations apply large minimum payments or bill for each fifteen minutes or longer. Progent's small granularity and simple pricing mechanism do away with large bills for fast fixes.
If your Texas business requires online help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Support Services Special?
Progent's experienced team of remote consulting engineers has a wide range of world-class information technology skills. This enables Progent's online service specialists to deal successfully with the most challenging technical problems more quickly than is possible with ordinary independent service organizations or with the in-house IT staff usually available to smaller businesses. Progent has refined the technology and skills to fix problems economically in a wide variety of network environments that incorporate mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE consultants have qualified for professional certifications including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service engineers also hold a variety of key Cisco credentials including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional, and Design Associate.
To help companies that operate environments based on a combination of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online support group offers the help of consultants have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent provides online contact with professionals who have earned major security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional experts, and ISSAP consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to repairing network problems allows trouble ticket escalation, if appropriate, to specialists with relevant competence to deal with particularly tough support calls. This accelerates remediation of serious problems, prevents system disruption, and minimizes maintenance invoices.
For organizations in the state of Texas, Progent offers immediate online communication with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for emergency expertise to repair network problems that are damaging your business and are outside the comfort zone of your on-hand network maintenance organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier network experts can interface with your network by means of the latest remote support technologies in order to perform fast and efficient analysis and resolution of critical computer issues.
Troubleshooting Services Progent's Online Support Specialists Can Offer Your Texas Business
Progent's network engineers can provide expert help for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Windows solutions including:
Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online technical service team can help Texas small businesses with a large set of computer products and technologies that include system infrastructure, messaging support, security consulting for networks and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware products for processor consolidation and streamlined administration, and migration from older applications to contemporary solutions based on newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals offer online technical help for computers based on major derivatives of the UNIX OS such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
Silicon Graphics IRIX or familiar Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent leads the computer support industry for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network consultants who qualify for this prestigious certification by completing strenuous testing given by Cisco. Usually Cisco CCIEs are employed by big enterprises or national Internet service providers, and consequently their services are not readily available to small and medium-size businesses.
Cisco Premier consultants from Progent can assist you to design, configure, and service an integrated network infrastructure that can streamline business processes, lower costs, and accelerate time to positive ROI. By offering Cisco broadband routers experience with Catalyst switches support and Cisco wireless products configuration assistance, Progent can significantly enhance the strategic value of your information system in Texas. To learn additional information about Progent's support for Cisco network appliances, see Cisco Network Engineering Services.
Microsoft Partner for Remote Consulting for Windows
Progent's Microsoft-expert online service engineers offer computer troubleshooting and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the expertise of consulting engineers who can assist you with a wide range of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange 2016 migration, Microsoft Exchange 2013 configuration,
Exchange Server 2010 management,
SharePoint 2013 design,
Microsoft Skype for Business integration consulting and Lync Server 2010 maintenance, Forefront Threat Management Gateway management and ISA Server 2006 migration, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
SBS Server support, and
Windows Essentials migration and cloud integration.
Certified Network Security Experts
Progent provides you the services of expert CISM, CISSP and ISSAP security consultants who offer a variety of system protection solutions that can improve the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X network against assaults or help your business to recuperate rapidly from an assault. Security services provided Progent include: in depth security evaluation using platforms such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Hydra; quick recovery from virus and worm attacks; configuring firewalls; planning safe techniques for remote and mobile access; protecting your email infrastructure from viruses, spam and DHA attacks; and implementing 24x7 network monitoring. To read more information about Progent's security services for small and medium-size companies, go to Progent's Consulting Support for Network Security.
Business Applications Support: Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Mac computing by offering consulting services and education in graphics, sound, and motion video. Progent's support professionals offer help in a range of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group offers professional consulting expertise and education in specific application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and education for familiar Microsoft applications including CRM, Office Project, Word, and MS Excel. For more information about Progent's expertise, custom programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.
Help Desk Call Center Service and Outsourcing Alternatives
Progent provides several support programs for Call Center services that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed mainly for companies who require the immediate accessibility of a professional Call Center but who have relatively small budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Help Desk resources. Progent can operate as a primary Help Desk Call Center for your organization, serve as an escalation resource for the most challenging network issues, or be ready in those situations when your ordinary resources are too busy. Progent's Help Desk Call Center Consulting Services can assist you in establishing an effective new Call Center or improving your existing one, evaluating or programming Help Desk application software to meet the special needs of your business, or adding temporary staff to operate remotely in conjunction with your internal Help Desk Call Center group to handle high-demand scenarios such as system upgrades.
Progent is a Microsoft Partner and has a skilled roster of Cisco-authorized network infrastructure experts. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to give your customers convenient contact with a reliable support resource with years of experience delivering telephone-based support and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on earning the Help Desk a positive recognition as a significant driver of business success, and Progent's mission is to resolve and not merely document problems. To read additional information about Progent's Help Desk support and outsourcing services, visit Progent's Help Desk Services.
Progent's Online Service Technologies
Progent has deployed an arsenal of optimized tools, refined over years of use, focused on promoting the most advanced quality of service for providing online technical help and repair for small and midsize business information systems. Progent offers safe VPN support for gateways from a variety of popular companies such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN offsite access enables the consultants of Progent's online support team to link to your environment without compromising network security.
Progent's highly evolved customer support database software keeps extensive histories of all support provided to Progent's customers. Every authorized Progent team consultant has access to the details of services rendered to each customer by any staff member. This history of trouble tickets and resolutions is structured as an easily accessible internal database that enables Progent's remote support experts to share their knowledge company-wide to make sure that the effectiveness of Progent's technical support improves over time. Progent's certifications with major vendors including Cisco and Microsoft permit access to additional vast technical support databases and to manufacturers' in-house support personnel that allow Progent's remote consulting experts to arrive at the best resolutions promptly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
To find out how to get in touch with a UNIX/Linux engineer or a Certified CCIE for urgent phone-based consulting help in Texas, call 1-800-993-9400 or go to Expert Online Network Support.