If your company information network is in the state of Texas you can have quick online help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to assist with complex issues involving your network. Progent retains among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible online of any nationwide support firm in the U.S. The cost is affordable, billing is by the minute, engagement is immediate, and service is world class.
In case your Texas business is far from major urban areas like Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, help from UNIX or Cisco CCIE experts could be problematic when you have an emergency. This could mean a drop in productivity for your business, upset clients, unproductive workers, and distracted executives. By utilizing Progent, you can get in touch with a Certified engineer who can offer help when you require it to keep your computer network running.
Since Progent bills for remote help by the minute, your company owes just for services received. Progent requires no startup fee. Some remote consulting firms apply significant minimum payments or bill for each quarter hour or more. Progent's small granularity and simple pricing policy save you from big bills for quick fixes.
If your Texas business needs remote help for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or see Contact Progent.
What Makes Progent's Online Technical Support Program Unique?
Progent's seasoned team of remote consulting professionals offers a broad array of world-class computer skills. This allows Progent's remote technical support specialists to resolve the most complex technical problems faster than is feasible with typical independent service firms or with the internal support staff commonly found in small or mid-size companies. Progent has developed the tools and skills to fix technical issues economically in many different computer configurations that incorporate combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE support experts have qualified for major credentials including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service engineers also hold a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional (CCVP), CCDA and CCDP.
In order to help businesses who operate networks based on a mix of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online service team makes available the assistance of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide high-level security expertise, Progent provides online support from engineers who have earned a variety of security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to repairing technical difficulties allows trouble ticket escalation, when called for, to experts with relevant background to deal with particularly tough support calls. This speeds up remediation of urgent network problems, prevents system disruption, and reduces technical support invoices.
For organizations in the state of Texas, Progent offers fast remote access to a UNIX, Linux, Solaris, Apple macOS or OS X specialist for critical support to fix information system issues that are impacting your business but are outside the skill set of your local computer service group. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier consultants can connect to your network using state-of-the-art remote support technologies that allow them to perform rapid and economical analysis and remediation of critical IT problems.
Troubleshooting Services Progent's Online Support Experts Can Offer Your Texas Business
Progent's network engineers can offer expert help for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft technologies such as:
Remote Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote technical support team can assist Texas companies to maintain a comprehensive array of computer products and technologies including network infrastructure, email support, security consulting for computer systems and business processes, Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server technologies for server economization and streamlined administration, and transitioning from older systems to modern environments powered by updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer online troubleshooting for systems powered by leading variants of the UNIX operating system including:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux platforms such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the IT consulting arena for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who qualify for this advanced certification by completing strenuous examinations administered by Cisco. The vast majority of CCIEs are hired by large enterprises or nationwide ISPs, and consequently their skills are not conveniently accessible to smaller companies.
Progent is among the few IT service firms that ensures that Cisco CCIEs are accessible to assist small and mid-size companies. In addition, Progent can provide convenient access to a Cisco CCIE by telephone so that you can receive immediate support for urgent network problems that are impacting your productivity but are beyond the experience of your ordinary IT support providers. Progent's CCIE consultants can tie into your environment via the latest remote troubleshooting technology to provide fast and cost-effective analysis and resolution of serious system anomalies. To find out more concerning Progent's services for Cisco network appliances, see Cisco Network Professional Expertise.
Microsoft Partner for Remote Technical Support for MS Windows
Progent's Microsoft-certified online service experts can deliver computer system problem solving and consulting help for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the expertise of support professionals who can assist you with a broad range of platform practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange 2019 deployment,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration,
Exchange 2010 monitoring and support,
SharePoint Server 2016 migration support,
SharePoint Server 2019 planning and deployment,
Skype for Business configuration consulting and Lync Server maintenance, Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online planning,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Premier Network Security Consultants
Progent provides you the services of expert CISA, CISM, and ISSAP security professionals who can deliver a range of security solutions to enhance the defenses of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against attacks or assist you to recover rapidly from an attack. Security solutions available from Progent include: in depth security evaluation using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Solar Winds and Hydra; efficient recovery from virus and worm assaults; configuring firewalls; planning safe architectures for remote and mobile access; protecting your email infrastructure from viruses, spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. To learn more information concerning Progent's security services for small and medium-size companies, see Progent's Professional Services for Network Security.
Applications Services: Online Classes, Development, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Mac computing by providing help services and education in imaging, audio, and video. Progent's support professionals offer expertise in a range of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group offers in-depth consulting support and training in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and education for Microsoft business applications including Microsoft CRM, Project, MS Word, and MS Office Excel. To read more information on Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Call Center Service and Outsourcing Options
Progent provides a selection of support programs for Call Center services that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing.
Progent's Help Desk Outsourcing Services are intended primarily for companies who require the immediate availability of a professional Help Desk Call Center but who have limited funds and IT management resources. Progentís Virtual Help Desk is a transparent supplement to your existing Help Desk staff. Progent can act as a primary Help Desk Call Center for your business, represent an escalation alternative for tough network problems, or be ready in those instances when your ordinary resources are swamped. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk Call Center or enhancing your existing one, evaluating or programming Help Desk application software to address the particular requirements of your business, or adding temporary staff to work online in conjunction with your internal Help Desk Call Center group during high-demand scenarios such as system upgrades. To learn more on Progent's Help Desk support and outsourcing services, visit Progent's Call Center Services.
Progent's Online Service Tools
Progent has deployed a collection of customized tools, refined during years of use, focused on enabling the highest standard of service for delivering remote technical help and troubleshooting for small and midsize company IT networks. Progent offers safe Virtual Private Network support for gateways from multiple leading companies such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN remote connectivity allows the consultants of Progent's remote service group to interface to your network remotely without compromising system security.
Progent's advanced customer support database application includes extensive records of all support delivered to Progent's customers. Each authorized Progent team consultant has access to the details of services provided to each customer by any staff member. This archive of issues and resolutions is structured as an easily searchable internal database that permits Progent's online technical professionals to share their knowledge company-wide to make sure that the effectiveness of Progent's technical support grows daily. Progent's certifications with major vendors such as Cisco and Microsoft make available other vast technical support databases as well as to vendors' internal technical staff that enable Progent's online consulting experts to come up with the best solutions promptly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately
To find out how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for emergency remote professional expertise in Texas, call 1-800-993-9400 or visit Expert Remote Network Support.