If your business network is inTexasyou can now get fast online help from a UNIX or Cisco CCIE professional to help with urgent issues that threaten your IT network. Progent retains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible remotely of any nationwide service organization in the United States. The cost is reasonable, billing is per minute, engagement is fast, and support is world class.
If yourTexasnetwork is located some distance from major metropolitan areas includingHouston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be limited during an emergency. This can result in a drop in revenue for your business, angry customers, idle workers, and distracted executives. By utilizing Progent's remote support, you can get in touch with a Certified consultant who can offer help whenever you need it to keep your system running.
Because Progent bills for phone help by the minute, your business is invoiced only for services provided. Progent imposes no startup fee. Some remote support organizations demand significant minimum payments or bill for each quarter hour or longer. Progent's small granularity and simple billing policy avoid big bills for speedy repairs.
If your Texas company needs online help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Technical Support Program Special?
Progent's experienced staff of remote consulting professionals offers a broad range of in-depth computer knowledge. This allows Progent's remote service experts to deal successfully with the most challenging network trouble more quickly than is possible with typical third-party support organizations or with the in-house support resources commonly available to small or mid-size companies. Progent has refined the tools and experience to repair technical issues efficiently in a wide variety of network environments that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE support experts have been awarded major certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support experts also hold a variety of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional, CCDA and CCDP.
To help companies that maintain environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online service team makes available the services of support specialists have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent offers online support from engineers who have qualified for the industry's top security certifications including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The scope of Progent's expertise combined with Progent's cooperative approach to repairing network problems streamlines trouble ticket escalation, if needed, to specialists with relevant competence to resolve particularly intractable support calls. This accelerates remediation of serious problems, prevents system downtime, and minimizes technical support invoices.
For companies anywhere in Texas, Progent offers fast online contact with a UNIX, Linux, Solaris, Apple macOS or OS X consultant for urgent expertise to fix computer issues that are impacting productivity but are not within the scope of your local network maintenance resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified network experts can interface with your computer environment with advanced remote troubleshooting tools in order to perform rapid and affordable evaluation and resolution of critical IT problems.
Services Progent's Phone-based Support Experts Can Offer Your Texas Company
Progent's service specialists are qualified to deliver expert help for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies such as:
Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based technical support staff can help Texas small businesses with a large array of information products and technologies that include network infrastructure, email support, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server technologies for server consolidation and streamlined administration, and moving from legacy applications to current environments powered by updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's support experts can provide online troubleshooting for computers based on major derivatives of UNIX such as:
macOS and OS X,
IBM AIX Open UNIX,
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the computer support industry for offering immediate and affordable access to Cisco CCIEs. CCIEs are high-level networking consultants who earn this prestigious certification only after thorough examinations administered by Cisco. In most cases CCIEs are employed by big corporations or nationwide ISPs, and so their skills are not easily available to the general public.
Progent is one of the only IT technology consulting providers that makes sure that Cisco CCIEs stay accessible to assist small and mid-size companies. Also, Progent can provide fast access to a Cisco CCIE by telephone so you can receive immediate assistance for complex network problems that are impacting your business but are not within the comfort zone of your usual IT support resources. Progent's CCIE support experts can tie into your network using secure on-line support technology in order to perform rapid and economical diagnosis and remediation of serious system anomalies. To see more information concerning Progent's support for Cisco infrastructure, visit Cisco Technology Consulting Expertise.
Microsoft Certified Partner for Remote Consulting for MS Windows
Progent's Microsoft-premier online support experts can deliver computer system problem solving and IT assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the assistance of consulting professionals who can help you with a wide variety of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
MS Exchange Server 2019 planning and configuration,
Microsoft Exchange 2016 migration, Microsoft Exchange 2013 configuration,
Microsoft Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint 2019 planning and configuration,
Skype for Business configuration support and Lync maintenance, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
SQL Server 2016 migration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server training,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Premier System Security Consultants
Progent offers you access to qualified CISM, CISA and CISSP security consultants who can deliver a range of security solutions that can improve the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X network against attacks or help you to recuperate promptly from a breach. Security services available from Progent include: comprehensive security analysis using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds and Nikto; fast recuperation from malicious attacks; integrating firewalls; establishing safe techniques for off-site and mobile access; protecting your email infrastructure from viruses, spam and directory harvest attacks; and offering 24x7 network monitoring. To find out additional information about Progent's security expertise for small and medium-size companies, see Progent's Consulting Services for Network Security.
Business Applications Support: Webinar Training, Programming, Integration
Progent's Apple Mac technology experts can support the creative aspect of Macintosh computing by offering consulting services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group offers professional engineering expertise and education in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for popular Microsoft business applications including CRM, Microsoft Project, MS Word, and Microsoft Excel. To read additional information on Progent's expertise, customization, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.
Call Center Support Alternatives
Progent provides several support programs for Help Desk assistance : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who require the immediate accessibility of a professional Help Desk Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a transparent supplement to your existing Call Center team. Progent can operate as a main Call Center for your business, represent an escalation resource for the most challenging network issues, or be ready in overflow instances when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can assist you in establishing an effective new Help Desk Call Center or improving your current one, evaluating or programming Help Desk Call Center software products to address the special needs of your business, or providing temporary personnel to operate remotely with your internal Help Desk Call Center resources to handle high-demand scenarios such as software migrations. To read more concerning Progent's Call Center support and outsourcing, see Progent's Help Desk Services.
Progent's Remote Service Technologies
Get in Touch with a UNIX/Linux or Cisco Technical Support Expert Immediately
Progent's advanced service database application includes extensive records of all service provided to Progent's clients. Every authorized Progent team engineer has the benefit of the history of services delivered to each customer by any staff member. This archive of issues and solutions is organized as an easily retrievable internal database that allows Progent's remote support experts to communicate their experiences with the whole team to ensure that the quality of Progent's technical support grows over time. Progent's partnerships with major vendors including Cisco and Microsoft permit access to other vast technical support databases and to manufacturers' internal technical staff that allow Progent's online consulting experts to find the optimal resolutions quickly.
To learn how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for emergency online consulting support in Texas, call 1-800-993-9400 or go to Urgent Remote Network Support.