If your business IT network is in the state of Texas you can now get quick online contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to resolve emergency issues that threaten your network. Progent offers the services of among the largest groups of UNIX and Cisco CCIE support professionals available remotely of any independent support firm in the country. The cost is competitive, charges are per minute, engagement is quick, and service is world class.
In case your Texas network is located far from more populated metropolitan areas including Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be problematic during an emergency. This can cause a loss of productivity for your company, angry clients, unproductive employees, and distracted executives. By calling Progent's remote support, you have access to a Premier consultant who can provide assistance when you require it to keep your information system running.
Because Progent charges for remote service per minute, your company owes just for support delivered. Progent asks for no startup surcharge. Many remote consulting organizations apply significant minimum time requirements or bill for every quarter hour or more. Progent's by-the-minute granularity and simple pricing model save you from big bills for fast solutions.
If your Texas business needs technical assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or see Contact Progent.
What Makes Progent's Remote Support Services Special?
Progent's seasoned team of online consulting engineers offers a wide array of world-class information technology knowledge. This enables Progent's online service experts to deal successfully with the most challenging network trouble more quickly than is feasible with typical independent support organizations or with the internal support staff commonly found in small or mid-size companies. Progent has refined the technology and skills to repair technical issues efficiently in many different network environments that incorporate combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE engineers have qualified for advanced certifications including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service team members also hold a variety of key Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional (CCVP), and Design Professional.
In order to help businesses that run environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online support group can provide the expertise of engineers who hold important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent offers phone-based contact with engineers who have qualified for major security credentials such as CISM Engineers, CISSP experts, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing network problems allows trouble ticket escalation, when called for, to experts with sufficient background to resolve unusually intractable jobs. This accelerates resolutions of urgent problems, prevents system disruption, and minimizes maintenance invoices.
For businesses in the state of Texas, Progent enables virtually instant remote access to a UNIX/Linux, Sun Solaris, macOS or OS X consultant for critical assistance to fix computer issues that are damaging business productivity and are not within the scope of your ordinary IT maintenance group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Certified support professionals can connect to your network with the latest remote troubleshooting technologies in order to perform quick and economical evaluation and resolution of serious IT issues.
Troubleshooting Services Progent's Phone-based Consulting Experts Can Provide Your Texas Business
Progent network consultants are qualified to deliver advanced assistance for a comprehensive set of UNIX, Apple, Cisco, and Microsoft Windows technologies including:
Online Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based network support staff can help Texas small businesses with a comprehensive assortment of computer products and technologies that include network infrastructure, messaging solutions, security consulting for computer systems and company operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server products for server consolidation and centralized administration, and moving from dated applications to contemporary environments based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts offer online troubleshooting for computers based on popular variants of UNIX including:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX or familiar Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting industry for offering immediate and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level network professionals who qualify for this rare certification only after intense examinations given by Cisco. In most cases Cisco CCIEs are hired by large enterprises or nationwide Internet service providers (ISPs), and consequently their skills are not conveniently accessible to the general public.
Progent is among the only IT consulting organizations that ensures that CCIEs stay accessible to help small and mid-size companies. In addition, Progent offers convenient access to a CCIE via phone so your company can receive timely help for urgent system problems that are impacting your productivity but are beyond the competence of your ordinary system maintenance group. Progent's CCIE engineers can tie into your network by means of the latest on-line troubleshooting technology to perform fast and cost-effective diagnosis and remediation of critical network trouble. For more concerning Progent's expertise in Cisco infrastructure, visit Cisco Technology Engineering Support.
Microsoft Certified Partner for Online Technical Support for Windows
Progent's Microsoft-certified remote service engineers can deliver computer system problem solving and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting engineers who can help your company with a wide range of platform expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2016 migration, Microsoft Exchange 2013 consulting,
Exchange Server 2010 management,
SharePoint 2016 migration and hybrid deployment support,
SharePoint Server 2013 development,
Microsoft Skype for Business planning and deployment consulting and Lync migration, Microsoft Forefront TMG administration and ISA Server maintenance, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Certified Network Security Experts
Progent offers you access to certified CISM, CISSP and ISSAP security engineers who can deliver a variety of system protection solutions to enhance the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X network against attacks or assist you to recuperate quickly from an assault. Security services available from Progent include: in depth security analysis using platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds and Netcat; fast recuperation from malicious attacks; configuring firewalls; designing secure architectures for off-site and mobile connectivity; securing your email infrastructure from viruses, spam and directory harvest attacks; and offering round-the-clock proactive monitoring. To find out additional information concerning Progent's security services for small and midsize businesses, refer to Progent's Professional Expertise for System Security.
Business Applications Services: Training, Custom Development, Troubleshooting
Progent's Mac technology consultants can promote the creative facets of Mac environments by offering consulting services and training in graphics, sound, and motion video. Progent's support professionals can provide expertise in a range of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group can supply in-depth engineering expertise and training in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for popular Microsoft business applications including CRM, MS Project, Word, and Office Excel. To read additional information about Progent's consulting, customization, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.
Help Desk Call Center Support Options
Progent provides a selection of service offerings for Call Center assistance including UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed primarily for businesses who need the immediate availability of an effective Call Center but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Helpdesk resources. Progent can act as a main Call Center for your organization, represent an escalation alternative for tough network problems, or be ready in those situations when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk Call Center or enhancing your existing one, selecting or customizing Help Desk application software to address the particular requirements of your business, or providing supplemental staff to operate remotely with your internal Help Desk Call Center group to deal with high-demand scenarios like system upgrades.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-certified networking experts. Progent's Call Center team of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to provide your clients convenient access to a reliable support resource with extensive background in telephone-based support and online repair service for small and medium-size business information systems. Progent's concentration is on earning the Help Desk Call Center a respected image as a major contributor to business performance, and Progent's charter is to resolve rather than merely document problems. For more information concerning Progent's Call Center service and outsourcing, visit Progent's Help Desk Services.
Progent's Remote Support Tools
Progent has developed a collection of customized tools, evolved during more than a decade of field experience, focused on promoting the highest quality of service for delivering remote technical support and troubleshooting for small and midsize business IT networks. Progent provides safe Virtual Private Network support for gateways from a variety of popular vendors including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN remote access permits the consultants of Progent's remote service group to interface to your environment remotely without compromising system security.
Progent's powerful customer support reporting application keeps extensive documentation for all support delivered to Progent's customers. Each active Progent staff consultant has the benefit of the history of services provided to every customer by any staff member. This history of trouble tickets and resolutions is structured as a conveniently searchable internal knowledge base that permits Progent's remote technical professionals to communicate their experiences company-wide to ensure that the quality of Progent's technical support grows daily. Progent's certifications with major vendors such as Cisco and Microsoft permit access to additional extensive technical support knowledge bases as well as to manufacturers' internal technical staff that allow Progent's online service specialists to find the optimal resolutions promptly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Now
To find out how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for urgent remote consulting help in Texas, call 1-800-993-9400 or go to Expert Online Computer Help.