For small company computer networks located within the state of Texas, Progent's Microsoft and Cisco certified consultants can deliver online support and remote troubleshooting to resolve your computer system problems fast and cost effectively. Progent has acquired enterprise-class expertise, sophisticated tools, and support knowledge bases to troubleshoot and fix IT problems without the cost and delays associated with onsite technical service dispatches.

If your Texas business is situated beyond the larger urban areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your nearby computer network support options may be limited in skills, or not available during a crisis. This can result in a office network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of seasoned network professionals average more than 10 years of real-world industry experience, in the trenches of IT support, performing a large variety of technical tasks for a extensive range of clients. This means you get not only the technical competency needed for the job, but a professional with demonstrated methods for applying that expertise to deliver excellent network solutions.

Amazon AWS Cloud Migration Consulting
Progent's Amazon AWS integration experts can provide affordable remote consulting to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create cloud-based or hybrid environments that efficiently incorporate Amazon AWS services. Progent can provide as-needed support or Progent can provide project management outsourcing or co-sourcing services to help you migrate smoothly to the Amazon AWS cloud.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent can provide advanced remote consulting for business continuity planning, validation, and education to help your company to respond to potential disasters, reduce downtime for your vital network operations, eliminate lost information, and meet examiners' letters and contractual requirements. Progent's business continuity experts can team with your executive and IT administration staff to perform business impact evaluation, identify dependencies, identify human and physical resources needed to run your organization, determine crucial network services and specify allowable restoration times, select colocation sites, set up secure remote access capability for crucial workers, plan emergency notification mechanisms and assign duties for staff, write a comprehensive recovery and test plan, and train key people to carry your business continuity solution. Progent's Windows Server 2016 disaster recovery consultants can help you to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's Azure cloud.

Microsoft SQL Server 2012 Integration
Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants and seasoned database application developers, database administrators, project management experts, Cisco-certified network architects, business continuity specialists, and data security consultants to assist you to manage your Microsoft SQL Server 2012 environment and configure a cost-effective and secure network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also assist your organization to migrate to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Remote Consulting for Microsoft Windows Server 2008
The sophistication and integration demands of Windows Server 2008 R2 calls for an information technology expert with real-world experience and diverse knowledge in designing and deploying efficient and comprehensive business information solutions. The experience of Progent's seasoned Windows Server 2008 consultants, with an average of over ten years of background integrating Microsoft-powered technology, assures your success in maintaining and managing your Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 consultants can also help you to evaluate the benefits of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are considering building a hybrid architecture that integrates local resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service offers complete hosting of a small organization's servers in a solution that gives the maximum level of dependability and expandability and is also easy to migrate to any data center. Progent's Private Cloud hosting and management services are based upon proven virtualization platforms that enable small businesses with mixed- platform environments to economize dramatically on the expense of capital equipment, infrastructure support, and IT management while achieving world-class reliability and an unmatched degree of vendor independence. Learn about Progent's ProSight portfolio of managed services for small organizations.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts offer Cisco UC540 consulting support to help you to maintain your legacy UC500 VoIP system or plan and carry out a smooth upgrade to a modern IP telephony and voicemail solution.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help your organization design, deploy, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid cloud systems. Progent's VMware vSphere and vCloud consulting team offer advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that deliver high availability, data security, and application mobility.

Business Intelligence Reporting Consulting
Progentís BI reporting experts offer online and onsite expertise to help your organization with any aspect of BI reporting from debugging or modernizing applications to designing and deploying an advanced BI solution. Progent's BI consultants can help your company to maintain your existing reporting environment, assist you to migrate reports and databases from a discontinued reporting platform to a current solution, and provide as-needed remote training tailored to your individual requirements. Progentís business reporting consultants can provide expertise in the leading BI reporting and visualization platforms including the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE configuration experts can assist your business to design, deploy, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected SIP trunks. Progent can provide affordable remote or onsite expertise to assist businesses to migrate efficiently to a modern communications network that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server or Lync Server for connectivity to a SIP-based IP PSTN trunk.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager, is a unified voice messaging platform that facilitates productive collaboration by providing flexible set of options for accessing voice messages within an environment that is simple to implement and manage. Unity Connection lets you access and manage voicemail messages from your email inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified IP Phone, a smartphone, or a tablet. Cisco Unity Express (CUE), available in certain Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response (IVR), and greeting services for small to mid-size businesses and corporate satellite offices with up to 500 voice mailboxes. Progent's Cisco-certified CCIE network consultants offer Unity Connection and Unity Express (CUE) configuration and troubleshooting services to make sure your CUE solution gives you the highest possible competitive advantage.

After-hours Online Support
Progent's affordable after-hours online technical support program provides companies 24x7 availability of remote technical support from Progent's Technical Response Center. Support services available beyond normal work hours include resolving issues with Windows servers, Microsoft Windows desktop troubleshooting, help with MS Office applications, system backup and restore, and fundamental routing and switching help for Cisco technology.

Design and Deployment Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified consultants offer Aironet wireless access point consulting and Cisco wireless controller integration to help you benefit from the IEEE 802.11ac Wi-Fi standard to triple the performance for your Wi-Fi LAN while expanding the signal coverage.

Cisco Unified Messaging and Collaboration Consulting
Progent offers online or onsite help from a Cisco Certified Internetwork Expert (CCIE) engineer to help you to plan, deploy, manage and troubleshoot converged communications networks supported by Cisco Unified Communication products in a local, distributed, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have in-depth experience helping organizations of any size to build collaboration ecosystems by delivering services that include Unified Communications Manager and CallManager system design and deployment, Voice over IP and video phones and soft phones setup, and wireless IP phone solutions. Progent can help you with Cisco's extensive library of Unified Communications applications such as Cisco Jabber, WebEx Meeting Center, Unity Express, Unified Contact Center, and Unified Mobility.

VMware NSX Network Virtualization
VMware's NSX network virtualization technology enables you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high level of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager supports programmatic recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and patches and can produce reports to verify full service restoration, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly restore the entire logical network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to plan, deploy, test and maintain a DR solution based on VMware Site Recovery Manager and VMware NSX.

Stealth Penetration Testing
Stealth penetration testing is a key part of any overall network security strategy. Progentís security experts can perform extensive stealth intrusion security tests without the awareness of your company's in-house network support staff. Unannounced penetration testing shows whether existing security defense tools such as intrusion incident warnings and event history analysis are properly configured and actively observed.

Talk to a Progent Computer Support Expert
To learn how you can get in touch with a Progent network consultant for online or onsite support in , call 1-800-993-9400 or go to Online Computer Help.