Planning and Support Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consulting experts can help businesses of all sizes to maintain, optimize and debug your current SCVMM ecosystem. Progent can also provide SCVMM 2016 migration expertise to help your organization to design and carry out a smooth upgrade from SCVMM 2012 to Virtual Machine Manager 2016 so you can benefit from new assurance features, high availability VMM storage options, and other enhancements. In addition, Progent can help you to migrate to more modern releases of SCVMM such as System Center 2019 Virtual Machine Manager and System Center 2022 VMM.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help businesses to configure Progent's ProSight Email Guard Security Gateway to use your content security policies for scanning the content of outbound email messages and attachments and preventing the transmission of confidential or inappropriate information or spam. ProSight Email Guard's email content filtering technology can also help your business avoid being blacklisted and stay compliant with industry security standards and government mandates including HIPAA, Sarbanes-Oxley and PCI DSS. Learn more about the complete ProSight series of affordable managed services for small and mid-size businesses.
Backup/Recovery Solutions for Teleworkers
Progent can help small and mid-size companies to plan, implement, verify and manage backup technology needed to support work-from-home employees. For information about Progent's backup/restore consulting services for remote workers, go to backup/restore services for remote workers.
Best Practices Followed by Seasoned Consultants
Many businesses situated far from areas with plentiful expert consultants utilize less qualified or unseasoned local consultants for critical computer network support. This can produce a network that is undependable or inefficient. Progent’s team of Microsoft and Cisco premier engineers average over a decade of real-world industry background, in the front lines of IT support, providing an extensive array of technical tasks for a diverse selection of customers. This means that with Progent you get not only high-level network engineering skills, but a consultant who understands computer industry best practices in using that knowledge to resolve real-world information system problems efficiently and in a consistent way.
Online Technical Support for Microsoft Windows and Cisco-based Networks
Progent’s Technical Response Center provides world-class remote technical support for Microsoft and Cisco-based systems anywhere in the United States. Progent's certified professionals have the expertise to help you to analyze and resolve tough network problems rapidly and cost effectively. The scope of technical expertise represented by Progent's team of consultants makes it possible to escalate even the most challenging issues to appropriate specialists as necessary. Whether you need occasional phone support and remote repair or continuing availability of a Help Desk Call Center, Progent's consultants can provide your company with enterprise-level support without the high cost and management hassle of running a big in-house IT organization.
Advanced Project Management Consultants
For advanced project management support, Progent can provide access to senior IT professionals with years of experience as IT project managers for application development, information technology deployment, and process engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer advanced management expertise to assist enterprise clients to follow best practices to ensure that strategic projects are successfully completed on time and on budget.
Fortinet Firewall Integration Experts
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class performance for SSL/TLS inspection. Progent's Fortinet firewall experts can help you to deploy your Fortinet FortiGate firewalls to protect your IT resources at the network edge, within the data center core, at branch locations, and at the cloud edge. To find out more, see Fortinet FortiGate NGFW firewall experts.
ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data about your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can eliminate as much as half of time thrown away searching for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Learn more about Progent's ProSight suite of managed IT services for small and mid-size businesses.
Data Backup and Recovery Expertise
Progent's backup consultants can provide help for a wide range of utilities and services that provide solutions for protecting Windows, Mac, and Linux servers and desktops plus laptops and handhelds. Progent can help you with leading data protection products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent can also provide help with Acronis Backup and Recovery, MozyPro, Retrospect, Apple Time Machine, Backup Exec, BackupAssist, CrashPlan PRO, and FLARs. For large organizations, Progent can provide VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized organizations as a low cost end-to-end service for reliable backup and disaster recovery.
Responsiveness of Progent's TRC for Remote Computer Support
Progent's Technical Response Center (TRC) is dedicated to delivering the best level of online network support offered anywhere for emergency as well as non-critical problems. For emergency issues that affect many users, key people, or a line-of-business program, the Technical Response Center will respond in less than an hour. For standard issues, the TRC is committed to respond within two hours. Under any circumstance, your ticket will be created quickly and correctly, You will be sent an acknowledgement from the ticketing system, and the TRC will get in touch with you on every resolved problem to confirm you are satisfied with the results and willing to close the trouble ticket. Learn more details about Progent's TRC Customer Commitment.
Security Inventory Assessment for Small and Mid-size Businesses
Progent offers two ultra-affordable service packages intended to enable small companies to receive an independent security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, a security engineer runs an extensive test of your network from outside your firewalled perimeter to uncover potential risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a system scan from an authorized machine inside your firewall to uncover the risk to inside attacks. Both security inventory packages are set up and run from a protected external site.
Catalyst 9100 Family of Wi-Fi 6 and 6E 802.11ax APs Expertise
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and 6E WAP consultants can provide economical remote and on-premises support for Catalyst Wi-Fi 6 and 6E wireless access points (WAPs). To find out more about Progent's consulting services for Cisco's Catalyst 9100 Line of Wireless APs, refer to Catalyst 9100 Wireless access points solution design, deployment, and management services.
Microsoft 365 Integration with On-premises Exchange
Microsoft supports transparent hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This permits you to have certain mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any phase of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical problems and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on time and on budget. For details about Progent's consulting support for hybrid Office 365 and on-premises Exchange systems, go to Office 365 integration solutions with on-premises Exchange.
Get in Touch with a Progent Network Support Expert
To see how you can access a Progent computer consultant for online or onsite expertise, phone