For small company computer networks located within the state of Texas, Progent's Microsoft and Cisco certified consultants can deliver online support and remote troubleshooting to resolve your computer system problems fast and cost effectively. Progent has acquired enterprise-class expertise, sophisticated tools, and support knowledge bases to troubleshoot and fix IT problems without the cost and delays associated with onsite technical service dispatches.
If your Texas business is situated beyond the larger urban areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your nearby computer network support options may be limited in skills, or not available during a crisis. This can result in a office network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of seasoned network professionals average more than 10 years of real-world industry experience, in the trenches of IT support, performing a large variety of technical tasks for a extensive range of clients. This means you get not only the technical competency needed for the job, but a professional with demonstrated methods for applying that expertise to deliver excellent network solutions.
Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants offer expert remote support to help businesses of any size to connect their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective hybrid ecosystems that support Windows and Linux operating systems and applications in hybrid architectures that utilize local resources as well as public cloud services. To assist you to integrate public clouds with networks, Progent can provide a variety of public cloud migration services that include Office 365 integration solutions with on-premises installations of Exchange and Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting.
MySQL Software Programming and DBA Support
Progent's MySQL software developers and database administrators can provide affordable remote database administration or application programming services and can assist organizations of all sizes to integrate and manage MySQL within a reliable network infrastructure that offers advanced speed, scalability, and security. Progent also has proven skill helping companies migrate databases from an Oracle environment to MySQL.
SQL Server 2012 Expertise
Progent offers the support of certified SQL Server 2012 consultants as well as experienced software developers, DBAs, project managers, Cisco-certified network architects, disaster recovery specialists, and security consultants to assist your business to manage your Microsoft SQL Server 2012 solution and configure an efficient and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012. Progent can also assist your organization to migrate to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
Online Consulting for Microsoft Windows Server 2008 R2
The complexity and integration demands of Windows Server 2008 requires an IT consultant with real-world experience and broad knowledge in architecting and deploying cohesive and comprehensive business technology environments. The professional experience of Progent's seasoned Windows Server engineers, averaging over 10 years of background supporting Microsoft-powered solutions, helps insure your success in supporting and troubleshooting your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 support experts can also assist you to evaluate the benefits of upgrading from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are considering creating a hybrid network model that combines local resources with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of availability and scalability and is also simple to migrate to any data center. Progent's Private Cloud hosting and management options are built on proven virtualization techniques that allow small companies with multi- platform environments to save dramatically on the costs of capital equipment, system support, and network administration while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility. Learn more about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.
CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA to verify a consultant's skills to plan, deploy, and support IS controls to reduce network risk. Progent offers the services of a CRISC-certified risk management expert to help you to develop and carry out a risk management plan based on leading practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.
NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with continual replication to provide rapid, zero data loss disaster recovery between sites that are as far as 185 miles (300km) away from one another. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can help you to plan, configure, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by delivering guidance with tasks such as assigning disk pools, determining plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your DR system to verify compliance with information assurance standards and regulatory requirements.
Online Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center provides world-class online support for Windows and Cisco-based systems anywhere in the U.S. Progent's certified engineers have the knowledge and experience to help you to troubleshoot and solve tough network problems rapidly and cost effectively. The scope of technical expertise offered by Progent's staff of engineers makes it possible to escalate even the most challenging issues to the right subject matter experts as necessary. Whether you require occasional phone support and online troubleshooting or continuing access to a Helpdesk Technical Response Center, Progent's consultants can provide your company with enterprise-level expertise without the cost and management hassle of running a large in-house IT organization.
Progent's Integration and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Expert Wireless Consulting and Support
Progent's wireless technology consultants have broad backgrounds in the integration and maintenance of wireless information technology and can assist you to design, configure, administer and troubleshoot wireless solutions that are secure, resilient, scalable, easy to manage and operate, ready to handle your critical applications, and seamlessly integrated into hybrid cloud environments. Remote and on-premises expertise offered by Progent span a variety of wireless technologies such as smartphone and tablet integration, Wi-Fi infrastructure design and deployment, Wi-Fi site surveys, Cisco wireless IP phone configuration, and building-to-building wireless connections.
Extended Hours Online Support
Progent's affordable extended hours online support program provides clients 24x7 availability of online technical support from Progent's TRC. Services available beyond regular business hours include resolving issues with Microsoft-based servers, MS Windows desktop support, assistance with Microsoft Office programs, system backup and restore, and basic routing and switching help for Cisco networking products.
Progent's Integration and Troubleshooting Support for SQL Server 2014
SQL Server 2014 includes significant improvements in key areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates transparently with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft SQL Server 2014 consultants can deliver cost-effective remote and on-premises consulting services such as planning, deployment, administration, remediation, and application development services to enable organizations of any size to realize fast return from their SQL Server 2014 investment. If your organization is already using Microsoft SQL Server 2014, Progent can help you to perform a cost-effective upgrade to Microsoft SQL Server 2016.
Progent's Consulting and Training Services for Office and Office 365
Progent's certified Microsoft Office and Office 365 consultants can help companies of any size to integrate Microsoft Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Outlook, Access, Visio and Publisher into a seamless productivity solution that offers fast ROI and promotes better business outcomes. Progent can assist you to integrate Microsoft Office or Office 365 applications with each other and with additional key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to fix compatibility issues with various releases of Office and can provide live online Office and Office 365 instruction to individuals or teams.
Progent's Consulting and Training Services for Microsoft Office Word and Microsoft Office 365 Word
Progent's Office Word and Office 365 Word consultants offer a broad range of economical remote support services to help you to manage your existing Microsoft Word solution or assist you to migrate to a current release of Microsoft Office Word. Support offered by Progent's experts include VBA software development, identifying and fixing compatibility problems between different releases of Office Word, interfacing Office Word with different Office applications like Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, and smart phone and tablet integration, and remote Microsoft Office Word training classes tailored for individuals or groups.
Ransomware Removal and Recovery Consulting
Progent can provide the services of proven ransomware recovery consultants with the skills to reconstruct an environment that has suffered an attack by a ransomware virus like Ryuk, Dharma, Hermes, or Locky. To find out more, see ransomware cleanup and recovery consulting.
Get in Touch with a Progent Computer Support Expert
To learn how to get in touch with a Progent network support expert for remote or on-premises support in , phone 1-800-993-9400 or visit Online Computer Support.