Expert Online Help for Thornton, Colorado Networks from World-class Engineers
Small businesses have typically been overlooked by major IT service firms. Many small companies permit themselves to become dangerously reliant on freelance engineers or small consulting organizations who don't have the bandwidth or comprehensive skill sets to respond quickly or effectively to technical emergencies. Still other small companies turn to giant service firms staffed with technicians taught to offer by-the-numbers fixes for ordinary problems but who are missing the experience and technical scope to handle the variety of configurations and absence of standards typical of small company information networks.
Progent's proven methodology for providing affordable and effective network support to small businesses has made Progent among the most respected Microsoft-certified IT consulting organizations in the United States. Progent has delivered remote support to businesses in every state in the United States (refer to Progent's customer testimonials).
For larger businesses, Progent can provide co-sourcing support to supplement the skills of your internal IT service group. This can cut costs and minimize technical risks for big projects like software design and development, business continuity planning and testing, security evaluations, office consolidations, or technology migrations.
Progent can in addition provide the services of certified consultants to assist your business to plan and execute a sensible cloud computing strategy.
Main Technologies Supported by Progent for Business Networks in Thornton, Colorado
Progent's national team of certified support professionals provides support for all facets of network technology deployed by organizations of any size. Areas supported by Progent in and around Thornton include:
Support Delivery Options Available for Thornton, Colorado Companies
Progent offers a variety of alternatives for providing small and midsize businesses and local governments with cost-effective computer services for troubleshooting, consulting, hosting services, and IT management outsourcing. Progent's paradigm for providing computer support services is built on the Help Desk Call Center structure common to big IT organizations. Progent's Contact Center Support Mechanism ensures rapid support, thorough service documentation, reliable follow-through, and tight cost monitoring across an array of network service delivery alternatives that include remote repairs, in-person support, top-level consulting, plus server hosting.
Progent's Low-Cost Managed Services for Remote IT Management
- Remote Service
Progentís Technical Response Center (TRC) offers urgent and scheduled online service for Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and globally. Progent's certified support experts can assist clients to troubleshoot and fix network issues without the cost or delay of in-person service calls. The background of Progent's IT engineers allows them to resolve most network problems rapidly. For the most complex issues, Progent's depth of expertise allows the support team to escalate support calls to world-class specialists. Progent provides a streamlined, web-accessible signup process for first-time customers to address urgent network problems and Progent bills by the minute with no sign-up fees or time minimums, so you are invoiced only for the help you get. Specialists you can access remotely include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSEs, and CISA-certified security engineers. Learn additional details concerning Progent's remote computer support expertise.
- Onsite Service
Progent provides on-site technical support for registered customers in larger cities in the U.S. Progent's onsite support personnel can operate in conjunction with Progent's remote support experts to deliver small companies the ideal combination: on-premises service professionals when you need them plus the on-line expertise of Progent's worldwide staff of network engineers, security specialists, and business application programmers. The response time for on-site support visits is typically under 24 hours. Progent requires no start-up or retainer charge for registering as a Progent client for on-premises support. Learn more concerning why to sign up for Progent's onsite computer support services.
- Help Desk
Progent's Contact Center Services are designed for all businesses and local governments who need fast and dependable access to a professional Help Desk with effective phone assistance, remote troubleshooting capability, and enough technical depth for all needed problem escalation. Because smaller companies typically are constrained by limited IT budgets and can provide little executive bandwidth for dealing with IT support, Progent's Help Desk Services can be the most efficient way to make sure that business computer systems stay up and running. Learn more about Progent's Help Desk Call Center outsourcing services.
- Consulting Services
Progent offers small businesses affordable access to world-class consultants who can deliver help with critical products and technologies such as
- Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network design, company-wide network security consulting, high availability network consulting, virtualization solutions, plus configuration, customization and support for business applications such as accounting, ERP, management reporting, sales automation, and office productivity suites. Progent can help with one-time projects including site relocations and massive software upgrades, extended projects like business information software programming and support, relational database application development and DBA support, and web development, on-going services such as System Center 2012 Operations Manager expertise and SCOM 2016 consulting for network monitoring and network management, or emergency response like disaster recovery and virus cleanup.
- Application Server Hosting
Progent can host mission-critical applications like Exchange and MS SQL to provide small and midsize businesses with higher levels of availability, protection, and performance than is possible with the type of in-house data center that is achievable for the majority of small organizations. Because Progent utilizes the same facilities that support the gear of some of the world's largest information technology companies, Progent can save you the cost of creating and maintaining the infrastructure needed for enterprise-class environmental control, electrical backup, and uninterruptible Internet connectivity. For managed application servers, Progent can also see to it that upgrades and service packs stay updated, protection and performance is constantly monitored, and systems are consistently backed up and ready for full and rapid restoration. Learn additional information concerning Progent's hosting services for Microsoft Exchange Server and other critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting service provides complete hosting services for all of a small or midsize organization's servers in a setting that not only provides the top level of fault-tolerance and scalability but that is also convenient for clients to migrate to a different service provider or to bring in-house when your circumstance calls for it. Progent's Private Cloud hosting is based on proven virtual server technologies that permit small businesses with mixed environments to save significantly on the expense of capital equipment, system support, and network management while getting enterprise-class dependability and an unparalleled degree of vendor alternatives. In contrast to conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-based software in one centrally administered package, can handle the mixed- platform and loosely standardized networks common with small companies, and keeps ownership of the software in the client's hands so that moving to a different virtualized host is quick, reliable, and affordable. This eliminates ending up a prisoner of a specific hosting service while still providing all the savings associated with ASP and SaaS hosting services.
- Hybrid Cloud Migration Consulting Services
Progent offers expert remote consulting services to help organizations of any size connect their information networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid architectures that seamlessly combine on-premises IT assets along with public clouds. To assist you to integrate cloud services with networks, Progent can provide a variety of public cloud integration services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent's low-cost ProSight portfolio of managed services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior machine learning technology to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily evade legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to address the entire threat lifecycle including filtering, infiltration detection, containment, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that allows you demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent's consultants can also assist your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.
- ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup activities and allows fast recovery of vital data, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when necessary, can help you to recover your critical information. Read more about ProSight DPS Managed Backup.
- ProSight WAN Watch: Network Infrastructure Management
Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map, monitor, enhance and debug their networking appliances like switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when issues are discovered. By automating tedious network management processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that require critical updates, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of leading data security vendors to provide web-based control and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.
- ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the health of vital computers that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved immediately to an alternate hardware solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By updating and organizing your IT documentation, you can eliminate up to half of time wasted searching for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to obtain an unbiased evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a more manageable Active Directory environment. Both versions also come with one year of advanced remote network monitoring and management. Advantages can include simpler network management, improved compliance with data security requirements, more efficient utilization of IT assets, faster problem resolution, more reliable backup and restore, and higher availability. Read more about ProSight Network Audits network infrastructure review.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent information assurance consultant. The interview is intended to help evaluate your organization's ability either to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information concerning your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient security and backup/recovery system that meets your company's needs. For details, refer to The ProSight Ransomware Preparedness Report.
Why Progent Is the Smart Choice for Thornton, Colorado Small Businesses
Progent's staff size, depth of information technology expertise, and familiarity with corporate IT support enable small and midsize companies to sidestep the pitfalls associated with excessive reliance on thinly staffed service organizations or freelance consultants.
Teaming with Progent's Experts allows your small business to:
- Avoid Excessive Dependence on Freelance Support Consultants
For network support, small companies sometimes depend excessively on freelance engineers. Although freelance support engineers have lower expenses than more substantial IT service organizations and can afford to bill apparently smaller fees, they are frequently unable to react quickly to critical problems. If a freelance consultant is occupied with another customer, sick, on travelling, or in class, the absence of replacement staff may force your company to wait for help during a crisis. The more your small business expands, network unavailability or problems with critical programs get more costly. The money you believed you were conserving on an independent consultant can disappear fast because of lower productivity. In addition, when freelance engineers confront new problems, the unavailability of a large consulting group to fall back on for advice requires them to learn in place while your organization ends up footing the costs for their continuing training.
- Have Access to Certified Professionals in Complex IT Solutions
Many small support firms or independent engineers focused on small company IT support are capable of delivering routine fixes but don't have the seasoning to work efficiently with complicated IT infrastructures with a variety of operating systems, many sites, Voice over IP implementations, remote clients, interconnected financial and analytical applications, eCommerce, and custom line-of-business software. Progent's background with global enterprises and Progent's extensive group of specialists can be valuable to your company because enterprise environments are by nature complicated, integration issues demand in-depth knowledge in many technical disciplines, and reaching an acceptable degree of stability, availability, and protection requires enterprise-proven processes.
- Create a Solid Basis for Seamless Growth
Small companies typically start with an IT system cobbled together on a tight budget. Lacking a strong basis, a series of band-aid repairs often get tossed on top of a weak foundation. As a business grows, reliability and expandability problems can hinder the success of the organization. Such environments require proper evaluation, smart business analysis, and in-depth experience to upgrade to a network environment that will act as the solid basis to meet current business requirements and ease future growth.
- Team with Solution Consultants, Not Product Resellers
Smaller businesses require guidance and insight to navigate through an ever more complicated array of IT alternatives offered for accelerating business growth and enhancing efficiency. Businesses do not need an IT consultant or support firm that attempts to promote products. Progent eliminates conflicts of interest by not selling hardware and software. Progent provides services exclusively. This allows Progent to match consulting support with the genuine interests of customers. Mixing network consulting and product selling can result in a situation where the proposed solution is built around a predetermined vendor rather than being driven by the true needs of a small business.
In case your Thornton, Colorado company wants to contact Progent for network outsourcing, consulting, or tech support services, phone 800-993-9400 or refer to Contact Progent.
Immediate Remote Network Support
For fast online help, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).