Expert Remote Technical Support for Thornton, Colorado Small Business Computers from World-class Engineers
Small companies have typically been ignored by major IT service firms. Many small businesses allow themselves to become dangerously reliant on freelance engineers or small consulting firms who don't have the size or extensive knowledge to react promptly or effectively to technical emergencies. Other small companies resort to giant support providers that employ personnel trained to provide by-the-numbers solutions to ordinary problems but who do not have the experience and technical scope to deal with the variety of configurations and lack of standards that characterizes small business IT networks.

Progent's time-tested approach to delivering affordable and effective network support to small companies has made Progent one of the premiere Microsoft-certified network service organizations in the country. Progent has delivered online help to companies in every state in the United States (refer to Progent's customer testimonials).

For larger companies, Progent offers co-sourcing support to reinforce the subject matter expertise of your in-house network support team. Co-sourcing can cut costs and minimize technical risks for big IT initiatives like application design and development, business continuity planning, network security evaluations, merging datacenters, or software migrations and upgrades.

Progent can also provide the services of accredited experts to assist your business to plan and execute your cloud computing strategy.

Core Practice Areas Supported by Progent for Thornton, Colorado Businesses
A Microsoft-certified Partner computer support company with a world-class team of Cisco Certified CCIE networking experts and Apple certified consultants, Progent offers emergency assistance and affordable remote consulting to Thornton, CO businesses for a broad range of computer technologies including:

Service Delivery Options for Thornton, Colorado Companies
Progent offers a variety of alternatives for providing small businesses and local governments with cost-effective computer services for technical support, consulting, hosting services, and network administration. Progent's paradigm for providing computer support services is built on the Help Desk structure common to larger IT support organizations. Progent's Helpdesk Support Mechanism promotes rapid support, thorough service records, reliable follow-through, and strict cost control across a range of network support delivery options that include online troubleshooting, on-premises help, top-level consulting, as well as server hosting.

  • Online Service
    Progentís Technical Response Center (TRC) offers emergency and routine remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-based systems in the United States and globally. Progent's certified service experts can help customers to troubleshoot and fix hardware and software issues without the cost or time loss of travel for onsite service visits. The background of Progent's network engineers makes it possible to resolve most network problems quickly. For complex problems, Progent's breadth of expertise makes it possible to escalate support calls to world-class specialists. Progent provides a streamlined, web-based registration procedure for first-time clients to accommodate urgent network problems and Progent charges by the minute with no sign-up fees or minimums, so you are invoiced only for the help you receive. Experts you can access online include Cisco-premier CCIEs, Microsoft-Premier MCSE consultants, and GIAC-certified security professionals. Find out more details concerning Progent's remote network troubleshooting services.

  • On-site Support
    Progent offers onsite computer assistance for registered customers in major metropolitan areas in the U.S. Progent's on-site service personnel can operate in tandem with Progent's remote service experts to deliver small and midsize businesses the ideal combination: on-premises service professionals when you need them as well as the remote expertise of Progent's worldwide staff of IT consultants, security specialists, and business software developers. The wait time for in-person support visits is typically less than 24 hours. Progent requires no start-up or retainer charge for registering as a Progent client for on-premises support. Learn more about how and why to register for Progent's onsite network support.

  • Help Desk Call Center
    Progent's Helpdesk Outsourcing Services are designed for all companies who need fast and dependable access to a professional Helpdesk with efficient telephone assistance, online troubleshooting capability, and sufficient technical strength for full problem escalation. Because small and midsize businesses usually have limited IT funds and can provide scant executive attention for handling IT support tasks, Progent's Helpdesk Services can be the most efficient option to ensure that small business information systems are always productive. Learn more concerning Progent's Contact Center outsourcing services.

  • IT Consulting Expertise
    Progent provides small and midsize companies budget-friendly access to world-class consultants who can provide assistance with critical technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network architecture, network security engineering, high availability network design, virtualization solutions, plus configuration, programming and support for small business software including financials, ERP and MRP, management reporting, sales automation, and productivity suites. Progent can help with short-term projects including office relocations and major system upgrades, longer term projects such as business analytics software development and support, database application programming and administration services, and web development, continuing services including Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting for network monitoring and network administration, or urgent services like disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for key business applications such as Exchange and MS SQL to provide small companies with greater levels of dependability, protection, and recoverability than is feasible with the type of on-site data center that is practical for most small businesses. Because Progent uses the same data centers that support the equipment of many of the world's largest information technology organizations, Progent can save you the investment in creating and managing the systems needed for world-class cooling, electrical failover, and uninterruptible Internet connectivity. For hosted application servers, Progent can also see to it that patches and service packs remain updated, security and performance is constantly tracked, and systems and data files are regularly backed up and available for complete and prompt restoration. Learn additional information concerning Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting for all of a small or midsize organization's production servers in a setting that not only delivers the top degree of availability and extensibility but that is also convenient for clients to transfer to another service provider or to move in-house when your situation warrants it. Progent's Private Cloud hosting is based on proven virtual server techniques that allow companies with mixed networks to benefit significantly on the costs of capital equipment, infrastructure maintenance, and network administration while achieving world-class reliability and an unparalleled degree of vendor alternatives. Unlike ordinary SaaS hosting models, Progent's Private Cloud Hosting Service encompasses all server-based applications in a single centrally administered service, can handle the multi- platform and loosely standardized environments typical of small businesses, and retains ownership of the licenses in the customer's possession so that migrating to a new virtualized host is quick, reliable, and affordable. This eliminates ending up a captive to a specific hosting provider while still providing all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Migration Support
    Progent can provide expert online support services to help organizations of any size connect their networks with popular public clouds including Azure and Amazon AWS. Progent can help your it team to design and manage hybrid environments that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid topologies that utilize physical resources along with public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a range of public cloud migration support services such as Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Progent's Low-Cost Managed Services for Outsourcing IT Management
Progent's affordable ProSight line of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the entire malware attack lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge technologies packaged within one agent accessible from a unified console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you prove compliance with legal and industry information protection regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup activities and allows fast recovery of vital data, applications and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can provide world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, monitor, enhance and troubleshoot their networking appliances such as switches, firewalls, and load balancers plus servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept current, captures and manages the configuration information of almost all devices on your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex management activities, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that need important software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of top data security companies to deliver centralized management and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further layer of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by checking the health of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management staff and your Progent consultant so all looming problems can be addressed before they can impact your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hardware environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By updating and organizing your IT documentation, you can save as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to get an objective evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management platforms available, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a more manageable Active Directory system. Both also include a year of advanced remote network monitoring and management. Advantages can include easier management, better compliance with information security standards, higher utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and higher availability. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's preparedness either to stop or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective AV and backup environment that aligns with your business requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Alternative for Thornton, Colorado Small Businesses
Progent's size, breadth of technical skill, and experience with enterprise IT consulting allow small and midsize companies to sidestep the pitfalls associated with excessive reliance on thinly staffed service organizations or individual engineers.

Working with Progent allows your business to:

  • Avoid Excessive Reliance on Individual Consultants
    For network support, smaller companies sometimes depend heavily on individual engineers. Although freelance service providers have lower expenses than more substantial support firms and can typically bill apparently lower fees, freelancers are often spread too thin to respond quickly to urgent problems. If an independent consultant is occupied with another customer, sick, on travelling, or in training, the lack of backup personnel may require your business to go without help in case of a crisis. The more your small business grows, network unavailability or problems with critical programs become more costly. The money you thought you were conserving on an independent consultant can evaporate quickly because of lost productivity. In addition, when freelance consultants encounter new technologies, the lack of a large engineering group to depend on for advice requires them to learn with the meter running while your business winds up with the costs for their ongoing education.

  • Gain Access to Certified Professionals in Sophisticated Network Solutions
    The majority of smaller support organizations or independent consultants focused on small business network consulting may excel at providing connect-the-dots fixes but don't have the experience to work efficiently with complex network environments that have mixed platforms, multiple offices, VoIP systems, remote clients, interconnected financial and analytical software, data-driven web sites, and custom business applications. Progent's experience with worldwide enterprises and Progent's extensive group of experts can be valuable to your business because enterprise environments are by nature complex, integration problems require in-depth understanding of in many technical disciplines, and achieving a high level of robustness, availability, and protection requires enterprise-tested leading practices.

  • Create a Solid Foundation for Growth
    Small businesses often start with an IT system implemented on a tight budget. Without a carefully designed basis, a series of ad hoc repairs commonly get thrown onto of a weak foundation. As a business grows, reliability and expandability issues can hinder the success of the business. These networks need thorough assessment, intelligent strategic planning, and in-depth experience to migrate to an IT environment that can act as the reliable foundation to handle current business needs and ease future expansion.

  • Work with Solution Providers, Not Resellers
    Small businesses require guidance and education to work through an increasingly complicated maze of IT alternatives offered for enabling growth and improving productivity. Businesses do not need an IT consultant or support organization that tries to sell them products. Progent avoids conflicts of interest by not selling hardware and software. Progent offers consulting and services exclusively. This allows Progent to match consulting support with the genuine interests of customers. Combining network support and product reselling can lead to a situation where the recommended solution is based on a predetermined vendor rather than being driven by the actual needs of a client.

How to Contact Progent
If your Thornton, Colorado company needs to get in touch with Progent to find out about IT outsourcing, consulting, or tech support, phone 800-993-9400 or go to Contact Progent.

Fast Remote Technical Help
For immediate online support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

ASA and PIX Support Firepower Online Support
Albuquerque, New Mexico Integration Specialist Albuquerque, New Mexico Computer Network Support Company
BES Express Engineers BES Express Specialist
Best Small Business Network Consultant for Microsoft SQL Server 2017 in Bexar County Texas Global Microsoft SQL 2008 Small Office IT Consulting Bexar County Texas
CCIE Certified Nexus Switch LISP Online Technical Support
Support for Nexus Switch Scripting

Cisco Nexus series switches are engineered to deliver the speed, scale, resilience, virtualization support, density, security and manageability needed to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and onsite support services to assist you to design an efficient switch architecture, build pilot systems to validate your network design, install and configure Nexus switches, create and enforce effective policies, perform security and compliance tests, configure proactive monitoring, fully utilize network resources by means of virtualization, troubleshoot switching and routing issues, maximize performance, perform capacity planning, and take advantage of the powerful fault-tolerant features incorporated into Nexus switches. Progent's consultants can also assist you to upgrade efficiently from outdated Nexus switches or Catalyst switches to up-to-date Nexus platforms.

Beverly Hills, CA Specialist Computer Network Service Company for Beverly Hills, CA
Troubleshooting for Outlook Web App and Mac
Remote Technical Support for Mac voice mail

Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with teammates who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to receive and send email, examine the Exchange global address list, copy addresses, synchronize calendars, and alert people to meetings with your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that LDAP and Outlook Web connectivity are enabled. Progent also offers customized onsite Entourage education.

BlackBerry Email Information Technology Installation Service BlackBerry BES Server Computer Network Firms
SCVMM 2012 VHDX Resizing Online Support
SCVMM 2012 PowerShell Technology Consulting Services

Progent can assist organizations of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help you to move from an older release of SCVMM or from a third-party management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM environment so you realize maximum return on investment.

BlackBerry Professional Software Computer Consulting Group BlackBerry Synchronization Network Consulting Firms
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CISA Certified Security Expert GIAC Certified Cybersecurity Consultancies Security Contractors for GIAC
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Consulting Services for Lync Server 2013 high availability
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Lync Server 2013, now called Skype for Business, allows businesses of all sizes to create a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN calling across a broad range of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can assist you to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your present and future plans, deploy Lync 2013 so as to speed up your return on investment, and provide live online and onsite training to your management staff and users. Progent has in-depth expertise in key components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.

CISSP Certified Security Technicians for Toronto, Ontario Consulting Services Company
NLB Test Lab Services
Professional for Load Aggregation Testing

The Progent Test and Training Lab located at the QTS Colocation Center is available for testing line-of-business applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and building training environments for the latest technologies. For Progent clients who lack adequate in-house resources to assemble effective test environments, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical network projects on schedule.

CISSP Security Consultancy Missouri Firewall Configuration Missouri
California Best Cupertino Tech Support For Small Business San Jose Computer Networking
Cisco ASA Configuration IT Services
Firepower Services Computer Consultants

Progent's Cisco-certified CCIE network engineers can assist your company to maintain your current PIX 500 or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services

Charleston, West Virginia Computer Specialist Charleston, Huntington, Morgantown, WV Server Migration Specialists
Cincinnati, Ohio Expert Cisco and Microsoft Certified Expert Support Company for Cincinnati, Ohio
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Adaptive Security Device Manager Professional

Progentís Cisco-Certified network experts provide professional PIX Firewall support services covering design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and safe access services. Extending from small, plug-and-play desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible combination of protection, speed and reliability for business networks of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative solutions. Progentís Cisco consultants can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

Cisco Computer Support Consultants in Scottsdale Cisco Support Organizations in Scottsdale, AZ
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Clark County Nevada ISSAP Consulting Careers Network Security Consulting Career
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Computer Consultants for Remote Support Technical Support Organizations for Remote Support
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Microsoft Lync Server 2013, now called Skype for Business, allows organizations of all sizes to create a centrally managed and protected communications ecosystem that supports the modern BYOD computing style with IM, presence, audio/video and web conferencing with application sharing, and both IP-based and PSTN calling enabled for a broad range of stationary PCs and handheld endpoints. Progent's certified Lync 2013 consultants and system architects can assist you to assess the advantages of Lync 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or mixed topology appropriate for your current and future plans, implement Lync 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your management team and users. Progent offers expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with key Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.

Corpus Christi, TX Small Business IT Consulting Company Microsoft and Cisco Certified Expert Corpus Christi, Texas Network Specialists
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Exchange IT Outsourcing Firms in Raleigh Wake Forest Garner Cary Exchange Server 2013 Software Consultants Raleigh
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MS Office Communications Server provides IM and Real Presence as part of a scalable, world-class package offering enhanced security, seamless integration with other Microsoft products, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and elevated business efficiencies, increased individual productivity, and better intellectual property protection with this easy-to-administer, highly available IM platform. Successful deployments of Microsoft Office Communications Server require extensive planning and consideration prior to installation. Progent's Microsoft-authorized professionals can provide the expertise necessary to realize all the advantages of Microsoft Office Communications Server throughout your entire corporation.

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Progent offers enterprise customers the services of a certified NetApp consultant for online or onsite support for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN storage environments efficiently following best practices.

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Windows Server 2008 is a major step forward in making IT systems more protected and available, simpler to virtualize and administer, faster, and able to offer an improved platform for web hosting and development. Progent can help your business get the most from the improvements built into Microsoft Windows Server 2008 by delivering consulting, tech support, education, temporary staffing, monitoring, and security engineering expertise.

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Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local datacenters, cloud environments, or hybrid cloud deployments. Progent can provide world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and hybrid cloud solutions that provide maximum availability, fault tolerance, and disaster recovery.

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Progent offers high availability load balancing support covering system load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery products including F5 Networks 3DNS. High availability load balancing vendors for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.

Internet Security and Acceleration Server 2006 On-site Support Microsoft Expert Internet Security and Acceleration Server 2006 Setup and Support
SPS Professional
Windows SharePoint Services Network Consultants

Progentís Microsoft-certified consultants can provide small and midsize companies IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and information. SharePoint Portal Server offers a central spot for your employees or customers to connect to, organize, share and manipulate relevant data, documents, and applications and to interact with one another. It enables faster and more intelligent decisions, more efficient access across groups and more economical business processes. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge available within and without a business network. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the knowledge theyíve created in a manner that makes data convenient to locate, download and apply.

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Network Consulting for F5 Networks BIG-IP
Microsoft Experts Outsourcing for Fault-tolerant Load Balancing

Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology such as F5 Networks 3DNS. non-stop load balancing technologies for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP.

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California Small Office Computer Consultants
Small Business IT Outsourcing Firm for Illinois

If your company does not need emergency online support but you think you will require assistance with your information system in the near future, you can save time and money and guarantee that the appropriate IT skill will be ready when you need it by contacting a Progent sales agent and registering as a customer. For details, call 800-993-9400 or send email to

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Microsoft Consulting for SharePoint Server 2007 Remote Technical Support
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Desktop Change and Update Support Outsourcing
Desktop Change and Update IT Consulting Firms

Progent's Microsoft-certified consultants can help your company to streamline desktop software update deployment by providing expertise with management tools like Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.

Microsoft Exchange 2013 Upgrade Help and Support Technology Consulting
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Great Plains Migration Network Consulting
Microsoft Dynamics GP ERP Computer Consulting

Progentís Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and business analysis solution built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Dynamics GP offers a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and integrate, and with its modular approach you are able to purchase only the functions you currently need, with the option to add users and enlarge functionality in the future. Progentís Dynamics GP/Great Plains support experts can show you how to deploy, configure and manage the current release of Dynamics GP or upgrade efficiently from an older release.

Microsoft Management Reporter Online Consulting Application Programming Consultant Services
Sun Solaris Cybersecurity Group
Solaris IT Services

If your business runs a Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your entire enterprise in a wide range of security areas such as security management practices, security architecture and models, connection management products and methodology, software development security, business processes security, hardware security, communications, network and Internet security, and business continuity planning. CISM and CISSP stipulate the fundamental skills and international standards of performance that network security managers are required to master. These certification offer IT management the assurance that consultants who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the background and knowledge to deliver world-class security management and consulting services.

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SCDPM 2012 and SharePoint Remote Support Services
Data Protection Manager 2012 Support

Progent's Microsoft-certified consultants can provide online or onsite support to assist companies of any size to plan, implement, manage, and repair a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for resolving especially challenging problems, or comprehensive project management support. Progent's consultants can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

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UNIX with Windows Remote Support Services
Solaris with Windows Consulting Services

Progent can help you to design and implement an efficient transition from a UNIX-based IT environment to a network powered by Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can help you guard your data and reduce productivity disruption by developing an efficient transition strategy that preserves your current investments in UNIX application and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include analysis of current infrastructure, migration strategy and testing, Exchange migration services, data and application porting, and processor and storage transition and economization.

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Microsoft Windows 7 Evaluation Professional Windows 7 Migration Software Recovery
Live Online Microsoft Access Instruction
Online Visio Training Information Technology Integrators

Progent offers live remote training for a range of client applications and operating systems including Microsoft Office Excel, Word, Access and Visio plus Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the advantages of traditional in-person instruction, such as immediate communication between students and teachers, but avoids the expenses of travel and the challenge of trying to synchronize the schedules of multiple trainees. Offered to individuals or classes of any size, Progent's live online training allows the teacher to conduct the seminar from an online facility and the clients can be dispersed across a campus or all over the the U.S. Virtual instruction deploys proven learning aids such as virtual white boards, real-time questions, and shared desktops. Sessions can be brief and personalized to specific subjects or longer in duration and broader in coverage.

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Contract Cisco Consulting Telecommuter Jobs
Freelance Microsoft Consulting Home Based Virtual Office

Progent's Experts Team offers consulting in key areas that include Macintosh integration and programs; Consulting for Linux-based, UNIX-based, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and vertical program support; Chief Information Officer, management information analyst, and project management services; Custom program design and deployment; Web, eCommerce, EDI, and client portal design and deployment; DBM support and performance help; Management intelligence expertise; and Telecommunications architecture support.

Midsize Office Network Consultant IT Outsourcing Firms for SMB
Remote Technical Support for CRISC Cybersecurity
Risk Response IT Consultant

Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery strategy in case of an IT network catastrophe. Progent can show you how to define a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, non-stop network architecture that takes into account availability issues involving a wide range of network technologies and processes.

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BlackBerry Software Consultants
BlackBerry Wireless IT Consultant

Progent offers the support of RIM BlackBerry-certified professionals who can help small companies to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the requirement for an internal BlackBerry specialist and minimizing the cost and distraction of supporting a mobile workgroup. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's proven remote service delivery model, offers small and mid-size companies an efficient option for integrating BlackBerry devices and software productively into their IT network.

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Juniper SSG350M Router Technology Consulting Services
Juniper SSG550M Router Auditor

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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Professional for Lync Server 2013 Edge Server Pool Consultants for Lync Server 2013 high availability
Integration for Windows 10 OneDrive
Microsoft Professionals for Windows 10 Configuration

Progent's Windows consultants can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, teleworker access, security and compliance, automated provisioning and administration, network design, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and users, and ongoing technical help.

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Consultant for ProSight Email Guard Spam Filtering Services
ProSight Email Guard Outbound Email Encryption Technology Professional

Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide centralized control and world-class security for your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.

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Windows Server 2016 Network Controller Remote Troubleshooting
Windows Server 2016 Storage Replica Outsourcing

Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to help organizations of any size to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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Windows Server Hyper-V 2016 Shielded VMs Professional
Windows Server Hyper-V 2016 PowerShell Professional

Hyper-V 2016 incorporates core features first designed for and refined on Azure, one of the world's largest public clouds. This pedigree dramatically enhances the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to support your vital applications, plan a cost-effective network architecture for a cloud-based or hybrid deployment, create and execute a smooth upgrade plan, educate your IT administration and technical support staff, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 solution gives you the highest possible business value.

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Exchange Server 2010 Migration Engineers
Microsoft Exchange 2010 Migration Consult

Progent offers comprehensive help for every step of your Exchange Server 2010 migration with services that include end-to-end project management services, site readiness preparation, project design and documentation, specification of new software licenses and hardware required, recommended sourcing, system testing at client site or at Progent's testing lab, managing transitional coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the previous system, and training for customer's support group and users.

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Contact Center On-site Support
Helpdesk Remote Consulting

Progent's Virtual Help Desk services are an integrated extension of your internal IT service organization. Virtual Help Desk can include high-end call center services such as a special telephone number with custom greeting. Progent will also rout calls directly to staff technicians who are specially provisioned and trained to support your account. Also, Progent's Help Desk staff can manage trouble tickets with any client trouble ticket software for transparent integration with your internal network services organization. Benefits of Progent's Virtual Computer Support Helpdesk services include high-end Microsoft Helpdesk expertise the moment you call, transparent expansion of your internal resources, comprehensive support for critical client problems, and per-minute billing.

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Microsoft Exchange Integration
Network Consulting for Exchange 2013 Management

Exchange Server 2013 includes major enhancements to the functionality of Exchange 2010 and delivers important new features plus a revamped structure. These improvements favorably impact key IT areas including ease of administration, high availability (HA), security and compliance, operational costs, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of upgrading to Exchange 2013, create a cost-effective validation and rollout strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange 2013.

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Juniper Evaluation
Migration for Juniper Networks Firewall

Progent's Juniper Networks-authorized network engineer can assist your company to design and deploy Juniper Firewall and VPN platforms, enhance and support your network infrastructure, and upgrade efficiently from outdated products to the latest releases. Progent's Junos OS engineers can offer expertise with Juniper's flagship network operating system to help you to simplify the management and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that include a mix of Juniper's OS platforms.

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Microsoft Desktop Network Security Consulting
Microsoft Mac and Linux Desktop Outsource IT

Progent can provide a wide array of economical remote and on-premises consulting services to help you to deploy, manage, and debug workstations and handhelds powered by Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.

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Windows 7 Training Remote Troubleshooting
Windows 7 Security Consultant

Progent's certified consultants can help your company to test Windows 7 to confirm application compatibility and to determine its speed and reliability running with your applications. Progent can also help you to evaluate the potential strategic benefits of adopting Microsoft Windows 7. If you decide that Windows 7 makes sense for your business, Progent can help your IT organization to plan and carry out a non-disruptive upgrade to Microsoft Windows 7 from a your current version of Microsoft Windows.

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Exchange 2000 Server Upgrade Remote Technical Support
Microsoft Exchange Upgrade Support and Help

Years of background with Microsoft's Exchange products has made Progent one of the most qualified IT support firms in California for integrating messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small organizations get the full advantages of Microsoft Exchange Server under typical scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 mail environment, and outsourcing your Microsoft Exchange Server administration.

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CCIE Certified Wireless AP Computer Consultants

Progent's Cisco-certified wireless technology consultants can help you to deploy, manage, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.

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VPN On-site Support Support and Help
Networking Help for Cisco Security
Cisco VoIP IT Consulting

Progent's CCIE-certified network infrastructure experts have extensive experience assisting Internet Service Providers to design, implement, administer, optimize, and troubleshoot fault-tolerant, extensible network solutions suitable for public networks.

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Windows 2008 Online Support Services Consultancy
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Support Consultant for Mid-size Office
MCSE Expert Certified Small-Medium Business Integration Consulting

Progent provides IT support for medium size businesses with 100 to 250 network users. The medium size business or work group has typically been an overlooked segment of the market for network support services. The overhead and service delivery practices of major outside service firms make them excessively costly for the ordinary small company or small medium business (SMB), which usually relies on a minimal information technology budget with which to support an IT system whose advanced technology and capability are frequently comparable to the networks of far larger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual office technology and proactive network monitoring, dramatically lowers the network support costs of a small-medium business while offering the small company with enterprise-level support from certified, world-class experts knowledgeable in a broad array of midsized business technologies. If your mid-sized organization or small business is looking for levels of network support needed by a medium size office without paying big-company prices, you need Progent.

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Business Computer Server Companies for Small Business
Small Office IT Manager

Progent offers businesses of any size enterprise-class IT remote or in-person consulting for networks powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security consulting for companies varying in size from the small office to the global enterprise.

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Microsoft Active Directory Consulting Services
Microsoft AD Professionals

Windows Enterprise Directory requires extensive practical experience to configure optimally across a large corporation. Progentís Microsoft Premier engineers are experienced in planning, integrating, and troubleshooting sophisticated Enterprise Active Directory projects. Progentís fields of proven competence with Windows Server Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy legacy software configuration objects in production AD environments, and repair of failed installations of AD and AD-associated applications.