Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile smartphones were at one time among the most successful products for achieving anytime-anywhere connectivity to messaging, scheduling, web-based applications, and other critical business information. Progent offers Thousand Oaks, California companies support from BlackBerry-certified consultants who can assist businesses to manage existing BlackBerry environments or migrate smoothly to a modern smartphone solution.
As the complexity of small business networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has become the norm for companies regardless of size, successful deployment and support of RIM BlackBerry solutions has become increasingly challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses often resort to external support professionals who specialize in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry environments economically and efficiently, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's proven remote service delivery capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry products productively into their information network.
Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure streamlined administration utilities to help you monitor and support BlackBerry smartphones across your company, define security policies that are right for your company, develop custom wireless software, and ensure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered rapidly and safely.
Ventura County Contact Information:
Progent offers consulting services and onsite technical support throughout Ventura County.
Progent locations in Ventura County
Consulting and Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange, Lotus, or Groupwise users to transmit and receive emails that are encrypted during wireless transit to provide maximum data protection. BES Server also simplifies a broad variety of key administrative tasks ranging from BlackBerry configuration and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry Enterprise Server to do basic tasks like:
- Deploy and manage applications
- Schedule device, application, and IT policy updates
- Update BlackBerry device firmware wirelessly
- Control user and group configurations with BES Server's vast library of policies
Progent's BlackBerry-certified engineers can also assist your company to utilize BES Server to implement important procedures not available with the less advanced BES Server Express. These procedures include:
- Install and manage BES Server's high-availability infrastructure based on virtualization
- Deploy BlackBerry devices wirelessly
- Establish specialized administration roles
- Monitor and analyze the overall health of your BlackBerry system
Progent's Online BlackBerry-premier Support is Fast and Economical
For companies in Thousand Oaks, California who need quick and affordable access to a qualified BlackBerry support professional, Progent offers effective online assistance from a seasoned support staff who have delivered network solutions to organizations in each state in the United States. (Refer to Progent's client testimonials.)
Online support eliminates travel expense and enables specialists to solve problems rapidly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide expert support in fields such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server, and designing a secure, high-availability system infrastructure for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, changing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can also assist you to troubleshoot a wide array of issues associated with synchronization, handset detection, messaging reconciliation, web access, mobile connections, Instant Messaging, workstation software installation, and Desktop Redirector.
As a leader in delivering nationwide remote support for small office IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support costs low and, by dealing with problems quickly, optimizes the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical tasks such as troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry consultants can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES environment and help your company to define and install sensible security options.
Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Exchange.
Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about technical support for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.