Consulting and Technical Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry mobile smartphones were at one time among the most successful products for achieving anytime-anywhere connectivity to messaging, scheduling, web-based applications, and other critical business information. Progent offers Thousand Oaks, California companies support from BlackBerry-certified consultants who can assist businesses to manage existing BlackBerry environments or migrate smoothly to a modern smartphone solution.

As the complexity of small business networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has become the norm for companies regardless of size, successful deployment and support of RIM BlackBerry solutions has become increasingly challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses often resort to external support professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry environments economically and efficiently, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's proven remote service delivery capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry products productively into their information network.

Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure streamlined administration utilities to help you monitor and support BlackBerry smartphones across your company, define security policies that are right for your company, develop custom wireless software, and ensure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered rapidly and safely.

Ventura County Contact Information:
Progent offers consulting services and onsite technical support throughout Ventura County.

Onsite IT Consulting
Progent locations in Ventura County

City Address Phone Link
Thousand Oaks 275 E. Hillcrest Drive, Suite 160
Thousand Oaks, CA 91360
United States
(805) 715-4155 Thousand Oaks Network Support Services


Consulting and Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange, Lotus, or Groupwise users to transmit and receive emails that are encrypted during wireless transit to provide maximum data protection. BES Server also simplifies a broad variety of key administrative tasks ranging from BlackBerry configuration and upgrades to mobile security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry Enterprise Server to do basic tasks like:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Control user and group configurations with BES Server's vast library of policies

Progent's BlackBerry-certified engineers can also assist your company to utilize BES Server to implement important procedures not available with the less advanced BES Server Express. These procedures include:

  • Install and manage BES Server's high-availability infrastructure based on virtualization
  • Deploy BlackBerry devices wirelessly
  • Establish specialized administration roles
  • Monitor and analyze the overall health of your BlackBerry system

Progent's Online BlackBerry-premier Support is Fast and Economical
For companies in Thousand Oaks, California who need quick and affordable access to a qualified BlackBerry support professional, Progent offers effective online assistance from a seasoned support staff who have delivered network solutions to organizations in each state in the United States. (Refer to Progent's client testimonials.)

Online support eliminates travel expense and enables specialists to solve problems rapidly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide expert support in fields such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server, and designing a secure, high-availability system infrastructure for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can assist you to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, changing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can also assist you to troubleshoot a wide array of issues associated with synchronization, handset detection, messaging reconciliation, web access, mobile connections, Instant Messaging, workstation software installation, and Desktop Redirector.

As a leader in delivering nationwide remote support for small office IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support costs low and, by dealing with problems quickly, optimizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical tasks such as troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES environment and help your company to define and install sensible security options.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Exchange.

Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about technical support for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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  • 24/7 Lync Server 2013 IM Services
    Lync Server 2013 Reverse Proxy Server Engineers

    Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Lync Server for your business and can assist you to design and carry out a rollout of Microsoft Lync Server 2010 that unifies the administration of Instant Messaging and Presence and increases the output of your in-house staff, telecommuters, and smartphone users. Progent can in addition help you to perform an efficient migration to Lync Server 2010 from Office Communications Server or Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, SharePoint, and SQL Server, show you how you can run Lync Server 2010 to improve the team-computing functions of Microsoft Office applications, and provide online seminars and ongoing support for Microsoft Lync Server and other Microsoft products.

  • Microsoft Office 2000 Network Engineers Microsoft Office System Server Consultant
  • Microsoft Operations Manager Case Study Case Study MOM 2000
  • Microsoft SQL Server 2014 AlwaysOn Network Consultants Support and Help SQL Server Management Studio
  • Microsoft Solutions Framework Project Methodology Small Office Network Consulting System Repair Access to External Support Databases

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    Open Now Ubiquiti UniFi Controller Support Services

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  • Microsoft Teams VoIP Professionals Microsoft Teams with Outlook Consultant Services
  • Microsoft Teams and AAD Specialists Microsoft Teams with SharePoint Online Consulting Services

  • Outsource Cisco Access Point
    Cisco Switch Technical Consultant

    Progent can assist your organization to deploy Cisco's networking technology to build a solid foundation for your local, private cloud, or hybrid-cloud data center and streamline operations in key areas including hardware consolidation, security and compliance, manageability, uptime, and recoverability.

  • Microsoft Teams compliance Professional Microsoft Teams disaster recovery Services
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  • Antivirus Support and Help
    Support and Integration Anti-Virus

    Email Guard by Postini provides continually updated spam and virus blocking, data filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your company is too small to purchase for a regular Postini license, you can still have the use of Postiniís Perimeter Manager services through Progentís E-Mail Guard spam filtering and anti-virus service program. Progentís expert e-mail protection consultants can show you how to develop an email defense strategy that includes antispam and virus defense technologies and processes.

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    Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs lower the net operational costs of managing and configuring software products by making it simpler to install system images, manage mobile devices, and operate management utilities. In addition to alerting you about techniques to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT tasks that cover processes that Feature Packs are intended to make more efficient. Progent's migration and update services can lower spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to develop efficient processes and standards to manage PDAs and intelligent portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that includes standards, processes and IT products to keep your IT computer system protected.

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    ISA Server Network Consultants

    Progent's Microsoft-certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with multiple offices, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection needs without overly limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.

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    SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid development of cutting-edge enterprise-class programs that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.

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  • Microsoft Word for Mac Learn
    Training Entourage

    Progent can provide onsite training customized for individuals who want to broaden their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online training for Mac applications.

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  • Office 2016 Network Specialists Computer Consulting Services Excel 2016
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    Network Consulting Microsoft CRM

    Microsoft CRM helps small businesses nurture positive customer interactions. Integrated Sales and Customer Service modules enable employees to share information to help improve sales success and deliver steady, efficient customer service. Progent can set up the optimal server and communications environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can help you integrate Microsoft Dynamics CRM with your marketing or customer support data.

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    Top Ranked Consulting Hourly Price Troubleshooting

    Progent's pricing model is to bill for phone support and in-person help by the minute. As a result, you pay exclusively for delivered support. Progent does not demand a higher rate for after-hours or urgent service, and inside California or in areas where Progent provides on-premises support, Progent does not bill for travel except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no minimum charge and asks no retainer for services delivered during normal business hours. Many service organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for fast solutions so you will not be tempted to permit less critical problems to stay unaddressed.

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  • Operations Manager On-site Support Online Help Microsoft Operations Manager

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    SonicWall NSA 9650 Firewall Security Consultants

    Progent's certified SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete network protection plan and build security into your business operations.

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    UNIX Consulting

    Progent's Sun Solaris family support experts offer small and mid-size businesses and developers assistance with managing and maintaining Solaris systems that operate with Microsoft-powered technology. Progent offers your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of expertise provides you with an easy single consulting firm to show you how to create and maintain a secure and robust mixed-platform connectivity and communications environment that allows Solaris and Microsoft interoperability by combining Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

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    Progent's Computer Help Desk Call Center Outsourcing Services for desktop technical support are designed specifically for small organizations who require fast availability of a Help Desk Service Center with expert phone support and effective escalation options but who have to work within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Support, System Assessment, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Helpdesk Software Recommendation and Integration.

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    Technology Professional Private Clouds for Small Businesses

    Progent's ProSight Virtual Hosting service offers proven virtualization technology, a world-class data center facility, and the technical services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a comprehensive IT outsourcing alternative that improves network dependability and protection, eliminates management distraction, and saves money. With Private Cloud Hosting, a smaller business can have each of its software platforms and key business application servers supported within a secure and fault tolerant facility on a high-performance, non-stop virtual machine set up and maintained by Progent's network support professionals.

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    SharePoint 2016 MinRole Outsourcing

    Progent's Microsoft-certified SharePoint consultants can provide affordable remote and onsite consulting expertise, software development, and troubleshooting services for organizations of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.

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    UNIX with Windows Integration

    Progent's UNIX platform support services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient single source to show you how to build and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    CRISC Certified Risk and Information Systems Control Manager Services

    Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management solution following leading practices promoted by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines.

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    Microsoft Mac and Linux Desktop Technology Consulting

    Progent offers a broad range of affordable support services to help your company to deploy, configure, repair, and administer workstations and laptops powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer on-premises or online help for individual computers or laptops or work with your business to design and carry out a large-scale migration to new or revised OS platforms and business applications. Progent can also supply consultants and technical workers to assist your company to prepare for and complete a site move or consolidation designed to cause minimal interruption to your business.

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    Expert Microsoft Certified Office 365 authentication Outsourcing

    Progent can assist you to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help you to create and manage hybrid solutions that seamlessly integrate on-premises and cloud resources.

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  • Award Winning Consulting Services Microsoft Active Directory
    Microsoft Active Directory Technology Professional

    Microsoft Windows Enterprise Directory requires extensive practical experience to configure efficiently across an enterprise. Progentís Microsoft Certified consultants are skilled in designing, deploying, and maintaining complex Enterprise AD projects. Progentís fields of proven competence with Windows Server Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy beta version configuration objects in online AD systems, and repair of failed installations of Active Directory and AD-associated applications.

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  • Threat Management Gateway Network Consultants Threat Management Gateway 2010 IT Consulting

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    wireless VoIP phone integration Online Support Services

    Progent's wireless VoIP phone configuration and troubleshooting consultants can provide online and on-premises support to help your organization create and manage a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.

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  • Top Ranked Support Outsourcing SCCM 2016 and Windows 10 24-Hour Microsoft Certified Partner SCCM 2016 Troubleshooting On-site Technical Support

  • Largest Windows Virtual Desktop for Apple Mac Specialists
    VirtualPC for Mac Outsourcing

    For companies with a mix of Mac and Microsoft Windows computers, there are two popular alternatives for using Microsoft Windows-only applications on a Mac: an external connection to an actual Windows PC or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a networked Microsoft Windows-based PC to use Microsoft Windows software and access network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac computer so that you can use Microsoft Windows applications locally. Progent's Mac technology support experts can assist you to manage these products for using Microsoft Windows programs on your Apple Macs and can in addition assist your organization to assess and configure other products for Microsoft Windows PC emulation.

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  • Windows 2003 IT Consultants Microsoft Certified Expert Windows Server 2003 Consulting
  • Windows Server 2000 Upgrade Consultants Windows 2000 Server Remote Support
  • Windows Server 2008 DirectAccess Outsourcing Windows 2008 R2 Network Consultants

  • ProSight Virtual Hosting Consulting
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    Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's servers in a solution that gives the highest degree of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting options are built upon proven virtualization architectures that allow small businesses with mixed- platform environments to economize dramatically on the expense of capital investments, system maintenance, and network administration while benefiting from world-class reliability and an unmatched level of vendor independence.

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  • Cybersecurity Organization Juniper SRX650 Router
    Juniper SRX Series Firewall Protect

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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  • CISM Consulting Services
    CISM Certified Cybersecurity Management Consulting

    Progent offers the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of skill that information security professionals are expected to learn. CISM provides business management the assurance that those who have earned their CISM certification have the experience and knowledge to provide effective security administration and consulting services.


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