Consulting and Technical Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry mobile PDAs were once one of the most successful products for maintaining mobile connectivity to email, calendars, web programs, and other vital business data. Progent can provide Thousand Oaks, California companies the expertise of BlackBerry-certified experts who can help companies to maintain existing BlackBerry environments or transition efficiently to a more popular smartphone solution.

As the complexity of small company networks has increased, and as the need for world-class security, dependability, and recoverability has become the standard for businesses of all sizes, effective integration and maintenance of BlackBerry technology has grown increasingly challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses often turn to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry environments economically and efficiently, doing away with the need for an in-house BlackBerry technology expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's efficient remote support capabilities, gives small businesses an affordable alternative for integrating RIM BlackBerry technology productively into their IT network.

Progent's engineers can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can track and control BlackBerry devices across your company, define security policies that are right for your company, develop custom mobile applications, and ensure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry BES Server gives businesses a centralized and safe source for integrating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with workstations to achieve consistent information for applications such a schedules, contact lists, tasks, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, users carrying BlackBerry smartphones can have push-based access to Exchange email as well as to IM-capable applications through Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified engineers can help you design, install, and troubleshoot BlackBerry BES Server so you can optimize the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.

Professional BlackBerry Consulting and Technical Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to deliver prompt assistance to companies in the Thousand Oaks area or anywhere in the state of California. Progent's seasoned remote technical support team has helped businesses solve computer problems and cut IT service costs in each state in the country and built a large base of satisfied customers. (See Progent's client testimonials.)

Progent offers remote assistance for a wide array of issues related to RIM BlackBerry products including synchronization, integration with Microsoft Exchange, setting up BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, changing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's certified experts can in addition help you to resolve a broad array of problems concerning synchronization, handset recognition, email consistency, web browsing, mobile connectivity, Instant Messaging, workstation software installation, and Desktop Redirector.

As a top innovator in delivering nationwide online technical assistance for small office IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support expenses at a minimum and, by resolving issues quickly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements analysis, solution design, deployment strategy and implementation, performance tuning, design of a fault-tolerant environment, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a wireless system that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which administration model and physical components meet your requirements, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning alternatives for software versions, server hardware and mass storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry expert can help you to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Assistance from a BlackBerry-Certified Expert
In order to ask Progent about consulting help for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.