Fast, Low-cost Remote Computer Support for Thousand Oaks, California Small Businesses
For more than twenty years, Progent has focused on providing world-quality network support services to customers with small-company IT budgets. Progent has built a unique service system that includes a cost-effective, tightly connected virtual office infrastructure, custom remote troubleshooting tools, a large team of consultants accredited in a broad array of technical disciplines, a Call Center service structure that promotes efficiency and ensures follow-up, a worldwide group of on-line troubleshooting experts, on-site service availability for the majority of most zip codes in the U.S., and a corporate ethos focused on solving network problems in the shortest time and at the least cost to customers.

For larger companies, Progent offers co-sourcing and project management support to supplement the subject matter expertise of your in-house IT support personnel. Co-sourcing can cut costs and help meet schedules for major IT initiatives such as software design and development, disaster recovery preparedness, security audits, office consolidations, or software migrations.

Progent can also offer access to certified experts to assist your company to plan and execute your cloud computing strategy.

Main IT Areas Serviced by Progent for Thousand Oaks, California Business Networks
A Microsoft-certified Partner consulting firm that maintains a world-class team of Cisco Premier CCIE network infrastructure consultants and Apple Computer certified engineers, Progent provides urgent assistance and affordable remote consulting to Thousand Oaks, CA companies for a broad range of information technologies including:

Support Delivery Options for Thousand Oaks, California Businesses
Progent has a selection of alternatives for providing small businesses with affordable computer services for technical support, system architecture, hosting, and IT management. Progent's paradigm for providing IT support is built on the Call Center operational structure common to big IT organizations. Progent's Contact Center Support Model ensures fast support, thorough activity documentation, consistent follow-through, and tight expense monitoring for a range of IT service delivery modes that include online troubleshooting, on-premises support, high-end consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides emergency and scheduled remote support for Microsoft Windows, Linux, Apple Mac, and Cisco-based environments in the United States and globally. Progent's seasoned service professionals can assist clients to troubleshoot and fix network problems without the expense or delay of travel for onsite service calls. The experience of Progent's IT engineers allows them to resolve most network issues quickly. For the toughest problems, Progent's breadth of expertise makes it possible to escalate trouble tickets to world-class specialists. Progent offers a convenient, web-based signup process for first-time customers to accommodate urgent network problems and Progent bills per minute with no sign-up fees or time minimums, so you are invoiced only for the support you receive. Specialists available remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and CISM-certified security engineers. Find out additional information about Progent's remote computer troubleshooting services.

  • On-site Service
    Progent offers on-site technical assistance for registered clients in larger cities in the United States. Progent's onsite service personnel can operate in tandem with Progent's online support engineers to give small companies the optimal solution: in-person service technicians when you require them plus the remote help of Progent's worldwide team of network engineers, security professionals, and business software programmers. The wait time for in-person service calls is usually under 24 hours. There is no sign-up or retainer charge for becoming a Progent client for onsite support. Find out more details about why to register for Progent's in-person computer service.

  • Help Desk
    Progent's Standard Help Desk Services offer small businesses a comprehensive service desk solution that handles all facets of online Level 1 desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent provides call desk services at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging issues. To learn more, visit Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent offers small and midsize companies affordable access to enterprise-class IT professionals who can provide help with critical products and technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network infrastructure, company-wide network protection consulting, non-stop it system consulting, virtualization solutions, plus integration, programming and support for small business applications including financials, ERP, reporting, sales automation, and office productivity suites. Progent can provide assistance with one-shot projects such as site moves and massive software migrations, extended initiatives like management information software programming and support, database software programming and DBA support, and web design, continuing services including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for network health monitoring and network administration, or urgent services such as disaster recovery and malware removal.

  • Application Hosting
    Progent can host mission-critical business applications such as Exchange Server and SQL Server in order to provide small and midsize companies with higher degrees of reliability, protection, and performance than is feasible with the class of in-house data center that is practical for most small and midsize businesses. Since Progent uses the same facilities that support the gear of many of the world's biggest IT companies, Progent can eliminate the investment in creating and managing the infrastructure needed for enterprise-class cooling, electrical backup, and uninterruptible Internet connectivity. For hosted applications, Progent can also ensure that upgrades and service packs remain current, security and performance is continually tracked, and systems are consistently archived and ready for full and rapid restoration. Find out additional information about Progent's hosting for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides full hosting for the entirety of a small or midsize company's production servers in a setting that not only delivers the highest level of availability and expandability but that is also easy for customers to transfer to another service provider or to move internally when your business situation warrants it. Progent's Private Cloud hosting service is founded on mature virtualization technologies that permit companies with multi-vendor networks to benefit significantly on the costs of hardware, infrastructure maintenance, and IT management while getting world-class reliability and an unparalleled degree of vendor options. Unlike ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in one centrally administered package, can support the mixed- platform and non- standardized environments common with smaller companies, and keeps control of the software licenses in the customer's hands so that migrating to a different virtual host is quick, safe, and inexpensive. This avoids becoming a prisoner of a single hosting provider while still offering all the cost savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting
    Progent offers advanced remote consulting support to help businesses of all sizes connect their networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid network models that combine physical IT assets along with public clouds. To help you to incorporate cloud services with networks, Progent offers a range of cloud integration support services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure planning and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of experience providing high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Progent's Flat-rate Managed Services for Remote Network Management
Progent's affordable ProSight family of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis technology to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to automate the complete threat lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies packaged within one agent accessible from a single control. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent can also help your company to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of critical files, applications and VMs that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can provide advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, enhance and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that network maps are always updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating tedious network management activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that require critical updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that incorporates the technology of top information security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to keep your network operating efficiently by tracking the state of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT personnel and your Progent engineering consultant so that any looming issues can be addressed before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved easily to a different hardware solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to get an unbiased assessment of the overall health of their network. Powered by some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory system. Both also include one year of advanced remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with government and industry security standards, higher utilization of network resources, quicker problem resolution, more dependable backup and recovery, and increased uptime. Learn more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent backup/recovery expert. The interview is intended to evaluate your organization's ability either to block or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information concerning your existing security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup environment that aligns with your business needs. For more information, visit The ProSight Ransomware Preparedness Report.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the core system software and productivity programs important to most small and medium-size businesses. As a Cisco-authorized partner, Progent also offers expertise for an increasingly sophisticated array of network products such as PIX and ASA firewalls, switches, routers, VoIP solutions, and wireless access. Furthermore, Progent's CISSP-Premier cybersecurity consultants, CISM-qualified security professionals, CISA-certified security audit consultants and GIAC-authorized information assurance professionals can provide a company-wide perspective on system protection and can assist with complex security programs such as Security information and Event Management (SIEM) solutions to help companies comply with business standards and statutory requirements for network information security and incident reporting.

The breadth and depth of Progent's engineering staff offer a powerful set of benefits to customers trying to maximize the productivity of their information system within an affordable budget. These advantages include:

  • Best Methodology
    Progentís staff of Microsoft and Cisco Premier experts average longer than a decade of real-world industry experience, at the forefront of IT service, executing a wide variety of technical projects for a large array of customers. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting staff. This means that you get not just world-class IT capability, but also a support engineer with field-tested methods for fixing real-world IT problems rapidly. Learn more details about Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing model is to charge for remote service and on-site visits per minute. Consequently, you are invoiced exclusively for received services. Progent does not demand a higher rate for off-hours or emergency service, and Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no sign-up charge and asks no monthly commitment for support services provided during normal working hours. Many support organizations demand substantial minimum fees or charge in increments of a quarter hour or longer. Progent's one-minute pricing granularity avoids big bills for quick solutions. An additional benefit of by-the-minute billing is that you will not be inclined to permit less critical problems to stay unaddressed until they grow into major ones. Find out additional information concerning Progent's value pricing for IT outsourcing.

  • Full Reporting of Network Services
    Progent has created a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some independent consultants or small service organizations who provide minimal documentation or details of services done, every service provided by Progent is accompanied by full documentation. Each Progent staff member has access to the service reports given by every staff member to each customer. The discipline of documenting and archiving support records results in more efficient service and avoids a variety of typical problems such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information. Find out more about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's consultants to customers. By teaching clients to deal with technical issues that are within their scope, Progent is able to focus on delivering hard-to-find skills where Progent has little competition. Small companies who work with freelance consultants or who maintain in-house IT staffs benefit when Progent transfers information about critical technology and proven processes to make their IT environments more robust, secure, and productive. Find out more details concerning Progent's knowledge transfer services.

Get in Touch with Progent
In case your Thousand Oaks, California business wants to contact Progent about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.

Immediate Remote Technical Assistance
For fast remote assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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CISSP Certified Security Aurora, CO Network Documentation Software Consulting Services
Cisco ASA 5500-X Firewall Integration Services
ASA and PIX Firewalls Integration Support

Progentís experienced Cisco network security consultants offer expert PIX and ASA Firewall consulting services covering infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable enterprise-level products, Cisco PIX and ASA Firewalls offer a high level of protection, performance, and excellent reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, eliminating possible OS-specific security holes.

CISSP Computer Security Firewall Cybersecurity Organizations
CISSP Security Consultancies in Minnesota Auditor in Minneapolis, MN
Internet Access Consulting Services
ISP Service Plan Selection Professionals

Progent offers access to the cost-effective support of remote Internet connectivity consultants to help your organization to evaluate or update your ISP services so your Internet connectivity solution matches your business requirements. Support services provided by Progent's engineers include evaluation of your current bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and managing a smooth switchover to a new carrier and/or service arrangement. Network provisioning can include optimizing current routers and configuring additional ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.

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Computer Network Support Firms for Windows 2008 Server Miami-Dade County Windows Server 2012 R2 Business Computer Server Companies Hialeah South Florida
ISA 2006 Firewall Specialist
ISA Server 2006 Consulting Services

Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet applications while supporting enhanced productivity by making these resources available to authorized remote users. Internet Security and Acceleration Server 2006 can guard corporate applications, services, and data throughout all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server consultants can show you how to plan, install, set up, and support Internet Security and Acceleration Server 2006 on your network so your business benefits from a highly functional and economical combination of security, convenience, and performance.

Consulting Firm for Exchange 2016 in San Francisco, CA Implementation Services in San Francisco, CA
Debian Linux, Solaris, UNIX Remote Troubleshooting Remote Troubleshooting
Network Administration for Online Visio Training
Online Office Access Training Small Business Network Consulting Services

Progent offers customized remote training for an array of client apps and operating systems including Microsoft Office Excel, Word, PowerPoint and Outlook plus Acrobat, Photoshop, Crystal Reports, and Windows 10. Online training offers the benefits of traditional physical classroom seminars, including instant interaction between students and teachers, but avoids the expenses of travel and the challenge of attempting to synchronize the schedules of multiple students. Offered to individuals or classes of any size, Progent's virtual instruction allows the trainer to run the seminar from a remote office while the students can be dispersed throughout an office or across the the U.S. Virtual education deploys proven learning aids such as broadcast white boards, real-time questions, and shared desktops. Sessions can be brief and personalized to specific subjects or extended in time and wider in scope.

East Bay Network Support Consultant in California Networking Consultancy Services for Pinole
SUS Engineers
Microsoft Software Update Services Outsourcing

Microsoft Windows SUS enables network administrators to deploy and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can fully and effortlessly manage the distribution of updates that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring user's computers, defining the Group Policy settings, and making sure your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.

Engineer for Fault Tolerant Inter-Office Connection Technology Consulting for Fault Tolerant Data Center
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SharePoint Server 2019 Troubleshooting
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Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite consulting expertise, application development, and technical support services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based infrastructure into a cohesive intranet system.

Internet Colocation Center Security Consulting Firm in Jersey City Secaucus Support Team for Internet Colocation Center
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The cluster technology incorporated into the high-end editions of MS Windows Server 2008 has been dramatically redesigned to simplify the deployment, configuration, and management of clusters that provide greater levels of network dependability, protection, performance, and versatility. New or enhanced capabilities include automated cluster verification, revamped setup and installation, unified cluster management, new cluster architecture for maximum availability, hardened security and quorum structure, minimization of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist your company assess the business benefits of failover clusters, plan and execute an installation, educate your network support staff to manage your failover clusters, deliver continuing consulting and technical help services, and produce and test a business continuity plan.

Jabber and Unity Connection Consulting CCIE Certified Consultant Services
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Progent's Microsoft certified support team can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity downtime, reduces long-term support demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent has the background to complete your project quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.

Linux Remote Support Milwaukee, Madison, Green Bay, WI UNIX Online Troubleshooting
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Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud deployments. Progent can provide world-class knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and application mobility.

Local Small Office Server Support for BlackBerry Email Milwaukee BlackBerry BES Server Network Consulting Companies
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Progent's Private Cloud Hosting outsourcing offers complete hosting of a small or mid-size company's servers in a solution that delivers the highest degree of availability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting options are built upon mature virtualization platforms that enable small and midsize companies with mixed- platform environments to save dramatically on the costs of capital investments, system support, and IT management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.

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Progent's Microsoft-certified SQL Server application programmers and DBAs offer remote consulting to help organizations of all sizes to build, manage, and maintain applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server consultants offer help with any phase of application development in environments that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

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Progent's SonicWALL consultants can help you configure, manage, and troubleshoot SonicWALL firewall/VPN devices inculding the current SonicWALL NSA Series of appliances and the older SonicWALL PRO 2040 devices. Progent's CISSP Certified consultants, CISM Premier security professionals, and CISA Premier security audit consultants can show you how to create an end-to-end security strategy, including written policies, and design protection into your corporate processes.

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Progent can provide the support of RIM BlackBerry-certified professionals who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and successfully, doing away with the need for an internal BlackBerry expert and reducing the cost and distraction of maintaining a mobile workgroup. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, in conjunction with Progent's proven online service delivery model, offers small and mid-size businesses a cost-effective solution for integrating BlackBerry devices and software productively into their IT network.

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Progent offers rapid online support from Cisco CCIE network infrastructure experts. Progent's CCIE engineers can link to your environment using advanced remote support tools to provide fast and affordable analysis and remediation of urgent network problems.

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Progent's Intune consultants can help your organization to understand the strategic case for adopting Intune for configuring and managing your mobile devices including laptops, smartphones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can assist you to define policies, plan and deploy pilot environments to evaluate the benefits of Microsoft Intune for your environment, deploy Intune across your IT ecosystem, integrate Intune with SCCM for unified change management, and provide ongoing support for your Microsoft Intune solution.

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If your business runs a Sun Solaris environment or a multi-OS network, Progent's CISM and CISSP-certified consultants can assist your entire enterprise in a wide range of security areas including security administration procedures, security design and strategies, access management products and techniques, software development security, business processes security, physical security, communications, network and web security, and business continuity preparedness. CISM, CISSP and ISSAP define the fundamental competencies and worldwide standards of knowledge that network security professionals are required to possess. These accreditations offer executive management the confidence that those who have achieved their CISM or CISSP certification have demonstrated the background and theory to offer world-class security management and engineering help.

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Progent can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology.

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Network Consulting for Dynamics GP Great Plains Software
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Progent can show you how to plan and implement an efficient move to Dynamics GP so that you retain your information, improve your security, modernize your management reporting, take complete advantage of Microsoft Office support, and minimize productivity interruption by designing and following a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can improve your company reports and business analytics by offering Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create specialized business software and eCommerce solutions that work seamlessly with Dynamics GP.

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Cisco Nexus series switches are engineered to deliver the speed, expandability, uptime, virtualization support, capacity, data protection and manageability needed to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide online and onsite consulting and troubleshooting services to assist your business to design an efficient switch architecture, build pilot systems to validate your switching solution, deploy Nexus switches, define and enforce appropriate policies, run security vulnerability evaluations, configure proactive monitoring and alert systems, consolidate resources through virtualization, troubleshoot switching and routing problems, optimize system performance, perform capacity planning, and take advantage of the advanced fault-tolerant capabilities available for Cisco's Nexus products. Progent's consultants can also help your business to upgrade efficiently from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.

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Progent's certified consultants can assist you to pilot Microsoft Windows 7 to verify application and driver compatibility and to determine its speed and reliability running in your environment. Progent can also show you how to estimate the potential business value of adopting Windows 7. If you decide that Microsoft Windows 7 makes sense for your business, Progent can help you to plan and carry out a non-disruptive deployment of Microsoft Windows 7 from a your current version of Microsoft Windows.

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Progent is a Microsoft Certified Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the top customer endorsement and enjoy the closest working relationship with Microsoft. The understanding, skills, and commitment needed to achieve the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business better solutions for your IT network.

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Remote server management cards give IT managers complete control of a server without the need for a personal presence. Through remote server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and manage a high-availability company network that incorporates remote management cards and Progent can utilize these remote management cards to provide low-cost off-site technical support. Progent has experience with a variety of remote management cards including Aten remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.

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MCSE Expert Certified Dynamics GP/Great Plains Consulting Services
Great Plains Migration Network Consulting

Progentís Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and ERP package based, like all Microsoft financial tools, on the expandable and popular foundation of Windows technology. Dynamics GP offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and configure, and with its segmented approach you are able to license only the capability you currently require, with the ability to add clients and increase capabilities in the future. Progentís Dynamics GP/Great Plains support engineers can help you install, configure and manage the current release of Dynamics GP or migrate smoothly from an earlier version.

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Progent's Cisco Meraki wireless access point experts offer online and on-premises support services to help businesses of any size to plan, deploy, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology including switches, routers and firewalls to build a cohesive network infrastructure that delivers the same connectivity, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi clients regardless of their location or computing device.

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Support Outsourcing for Dynamics GP/Great Plains

important characteristics of Dynamics GP/Great Plains accounting include a modular design that lets you buy only the components you need, a standardized foundation built on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, advanced reporting capabilities that permit you to monitor all operations, income and spending and sales patterns, compatibility with Microsoft Office to speed access to corporate information, the capability to integrate data from virtually any database or workstation application into Microsoft Dynamics GP/Great Plains, plus an open design that makes it easy to develop custom programs. Progent can show you how to configure and support a reliable, secure server and communications network to support Dynamics GP, and can provide experienced GP/Great Plains consultants to help you turn the advanced features of Microsoft Dynamics GP business accounting software into a productive business management solution.

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