Immediate Remote Support for Thousand Oaks California Networks
Immediate Online Technical Support for Thousand Oaks SystemsFor businesses located in Thousand Oaks California, Progent provides online technical support for information systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified professionals have provided remote support to companies in all 50 states in the U.S. (Check out testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE engineers to handle complex infrastructure issues, plus the assistance of CISSP-certified cybersecurity experts to handle high-level security design and diagnostic jobs.

Progent's remote technical support experts offer exceptional leverage because they have the real-world background and have access to the advanced technology required to resolve most network problems quickly. This reduces direct expenses since service calls require minimal billable minutes. Online support also avoids the cost of dispatching a consultant to your location. Your organization saves even more in indirect costs by reducing or avoiding network downtime and associated losses stemming from business discontinuity, disgruntled clients, idle workers, and distracted management. Progent's extensive remote consulting expertise is particularly important for businesses that rely on public clouds for critical network infrastructure or software like Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite tech support may not be an alternative.

Progent's pricing policy for remote help is designed to stretch your IT service dollar. Progent charges per minute for telephone-based assistance, so you are billed exclusively for the support that you actually get. Unlike many online service firms, Progent imposes no service activation charge or minimum job duration. Progent's per-minute granularity and simple model for pricing prevent scenarios where quick repairs somehow end up as big bills. Progent's penchant for handling problems quickly means your business spends less money.

Progent's Remote Consulting and Troubleshooting Services
Over the years, Progent has refined a set of optimized tools and field-tested processes which permit the highest degree of effectiveness for remote technical support and repair for information systems of all sizes. Progent's remote service group can connect to your computer system without breaching corporate security.

Progent's sophisticated service database system keeps comprehensive records for all support that Progent's clients have received. Progent's authorized service personnel have access to the records of all help provided to each customer by every engineer. This archive of trouble tickets and resolutions is organized as a readily retrievable proprietary knowledge base that permits Progent's remote support professionals to communicate their experiences company-wide to ensure that the quality of Progent's technical support grows daily. Progent's extensive list of certifications and close associations with important industry leaders such as Cisco and Microsoft make available other vast technical support databases and permit quick response from vendors' internal support staff so Progent's remote consulting specialists are able to find the most efficient solutions quickly.

Online services available from Progent to companies in Thousand Oaks California include:

ProSight Managed IT Services for Small and Mid-size Businesses
Progent provides a selection of budget-friendly, subscription-based services designed to enable small and mid-size organizations to utilize the same best-of-breed IT solutions used by many of the industry's leading enterprises. Progent's ProSight portfolio of outsourced network management services addresses all critical facets of information technology including email content filtering, threat defense based on machine leaning, automated backup/recovery, infrastructure monitoring and management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the health of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they can disrupt your network. Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-driven solution for managing your client-server infrastructure by providing tools for performing common time-consuming tasks. These can include health checking, update management, automated remediation, endpoint configuration, backup and restore, anti-virus response, remote access, standard and custom scripts, resource inventory, endpoint profile reports, and debugging help. If ProSight LAN Watch with NinjaOne RMM identifies a serious problem, it transmits an alert to your designated IT staff and your Progent technical consultant so that potential problems can be fixed before they impact your network. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.
  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, reconfigure and debug their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that require important software patches, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing family of real-time and in-depth management reporting plug-ins created to integrate with the top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to surface and contextualize critical issues like spotty support follow-through or machines with out-of-date AVs. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting improves network value, reduces management overhead, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with leading backup product companies to produce ProSight Data Protection Services, a family of management outsourcing plans that provide backup-as-a-service. ProSight DPS products automate and track your data backup operations and enable non-disruptive backup and rapid recovery of important files, apps, images, and virtual machines. ProSight DPS helps you protect against data loss resulting from equipment failures, natural calamities, fire, malware such as ransomware, human mistakes, ill-intentioned insiders, or software glitches. Managed services available in the ProSight Data Protection Services family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these fully managed backup services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver centralized management and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more details, see Email Guard spam and content filtering.

  • ProSight Multi-Factor Authentication with Duo: Access Security, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo authentication services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other out-of-band devices. Using 2FA, whenever you log into a secured application and enter your password you are requested to confirm who you are on a unit that only you have and that is accessed using a separate network channel. A wide selection of out-of-band devices can be utilized as this added form of ID validation such as a smartphone or wearable, a hardware token, a landline phone, etc. You may register multiple verification devices. For more information about ProSight Duo identity authentication services, see Cisco Duo MFA two-factor authentication services.

  • ProSight Shared Help Desk: Outsourced and Shared IT Support Center Services
    Progent's Co-managed Help Desk Service offers a transparent extension of your corporate network support staff. Client access to the Help Desk, provision of support services, issue escalation, trouble ticket creation and tracking, performance measurement, and maintenance of the support database are cohesive regardless of whether incidents are taken care of by your core network support staff, by Progent, or both. You have unrestricted versatility to extend or reduce your share of support work as needed. Progent provides startup deployment and onboarding of the professional services automation (PSA) software plus workflow documentation, validation and training. To find out more about ProSight Co-Managed Help Desk, refer to ProSight Shared Help Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior analysis technology to guard endpoints and physical and virtual servers against new malware attacks like ransomware and email phishing, which easily get by traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to automate the complete malware attack progression including blocking, identification, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering via leading-edge tools incorporated within one agent accessible from a single control. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that meets your company's unique needs and that helps you demonstrate compliance with legal and industry information security standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate action. Progent can also help you to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, applying, and documenting updates to your dynamic information network. In addition to maximizing the protection and reliability of your IT network, Progent's software/firmware update management services free up time for your in-house IT staff to focus on more strategic projects and activities that deliver the highest business value from your network. Read more about Progent's software/firmware update management support services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual machine host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved easily to a different hardware environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to obtain an objective assessment of the overall health of their network. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the configuration of your essential network devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a cleaner Active Directory (AD) system. Both also come with one year of cutting-edge remote network monitoring and management. Benefits can include simpler network management, improved compliance with information security standards, more efficient utilization of network assets, quicker problem resolution, more reliable backup and recovery, and less downtime. Learn more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent information assurance expert. The interview is intended to help evaluate your company's preparedness to stop or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information about your existing AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient AV and backup system that meets your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Available from Progent
Progent offers the skills of world-class online consulting experts for special IT programs. Progent's rates for ongoing development or consulting tasks are determined based on the qualifications of the engineers assigned. Progent's background in these special fields of computer technology enables clients to execute critical projects economically and on time. Progent's project-based online engineering services include:

  • Help Desk Call Center Support
    Progent's Help Desk support programs for organizations with environments that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, shared Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that handles all aspects of remote desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent provides call desk services at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most problems.

    Progent's Help Desk sharing services make it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around the top professional services automation platform for managing service requests, ticketing, responsibility, status tracking, and reporting.

    Progent's Help Desk Call Center team of veteran network consultants gives your workers in Thousand Oaks California quick communication with an efficient network service resource with years of experience providing phone help and online troubleshooting for computer environments powered by Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's charter is to give the Call Center recognition as a crucial driver of company productivity, and Progent's target is to fix instead of just record technical problems.

  • Applications Services: Training, Programming, and Troubleshooting
    Progent's Applications Experts Team offers remote advanced consulting support and training in specific application areas such as ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, customization, and training for Microsoft applications including CRM, Office Project, Microsoft 365 Word, and Office Excel. To read more concerning Progent's expertise, programming, and training offerings, go to Progent's Business Application Experts Team.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center centralizes and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2022, Windows 10 and Windows 11; seamless management of mixed-OS networks that include Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center consultants offer advanced remote and on-premises expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new deployment of System Center2, extend or optimize your current one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent offers businesses in Thousand Oaks California remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting. Progent can adapt SCOM for your environment so your IT support is proactive rather than reactive. By anticipating looming issues before they evolve into downtime, proactive monitoring can head off stressful and costly information system crises. Progent can also assist with system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows systems, or environments that support a variety of OS platforms.
How Your Thousand Oaks Business Can Contact Progent's Remote Service Experts
To contact Progent about urgent phone-based expertise with Microsoft, Apple macOS and OS X, or Linux/UNIX environments, visit Progent's Emergency Remote Help, phone 1-800-993-9400, or see Contact Progent. For organizations and new businesses in Thousand Oaks California, Progent's online network support specialists can deliver expert and affordable IT support the moment your organization has to have it. Over 20 years of delivering online technical assistance has earned Microsoft Partner certification for Progent's consulting experts and has allowed Progent to acquire world-class troubleshooting skills and to fine tune remote connectivity technology to repair network problems rapidly while avoiding the expense and lost productivity that comes with on-premises support calls.

Even if your Thousand Oaks business deals with a regular freelance consultant or maintains a full time organization that can deal with common computer issues, Progent's Microsoft certified consultants can still offer an easy and transparent remote extension of your on-site resources in cases when your usual IT support personnel either lack the availability or the knowledge to handle sudden system crises or especially complicated integration projects.

Advantages of Progent's Network Help for Companies in Thousand Oaks California
Progent's remote network troubleshooting services enable your Thousand Oaks company to experience the advantages of timely, world-class IT support without the cost of maintaining an in-house IT staff. Your information system will derive greater strategic value by being increasingly reliable, efficient, and protected. Advantages to your business include:

  • Seamless virtual extension of your on-site support resources
    For most businesses in Thousand Oaks California, nearby network support resources, whether made up of freelance consultants or an in-house maintenance staff, can take care of the majority of technical problems. On the other hand, serious problems can occur when local support personnel are overstretched or unavailable, and some problems may involve technology that is beyond the scope of your usual support technicians. In these situations, Progent's on-call support professionals offer an easy, quick, and affordable way to augment your local help and to pass on useful information to improve your ability to deal with future problems in-house.

  • Less Dependence on Freelance Consultants
    For IT maintenance, smaller businesses commonly rely on individual freelance consultants. While independent service people carry smaller internal costs than big support organizations and can afford to charge lower rates, they are often stretched too thin, making it impossible to respond quickly to crisis situations. If a freelance service provider is busy with another client, sick, on vacation, or in training, the absence of fallback personnel may require your business to go without assistance during an IT crisis. As your network grows, system unavailability and problems with vital software become more costly. The budget you thought you were saving on a freelancer can be consumed quickly by lost productivity. Progent provides a dependable source of reserve support experts to insure your network remains available.

  • Create a Scalable Basis for Smooth Growth
    Businesses typically begin with an IT architecture created on a modest budget. Lacking a robust framework, slap-dash fixes can get thrown onto an unstable foundation. As a company grows, reliability and scalability issues can impede the productivity of the organization. Such badly designed environments require proper assessment, smart long-term planning, and extensive technical expertise to upgrade to a system architecture that can deliver the solid foundation to meet current business requirements and ease future growth.

  • Work with Solution Providers Rather Than Product Resellers
    Smaller businesses need advice and technical training to navigate through an ever more complicated array of technology options capable of accelerating business success and improving efficiency. These companies do not need a network consultant who is trying to resell a specific vendor's technology. Network consulting and product selling can lead to a scenario where the proposed solution is designed around a predetermined technology instead of the genuine requirements of a client. Progent eliminates these dilemmas by offering only services rather than products. This enables Progent to match IT consulting with the best interests of clients.

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Partner support company and Progent's number of employees, range of IT background, fine tuned remote support tools, and understanding of corporate IT allow offices to avoid the pitfalls of excessive dependence on smaller consulting firms, independent freelance service providers, or over-stretched internal resources.

Progent stands out by providing:

How Does My Business Start Getting Online Network Help from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT support, visit Immediate Technical Support.



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    Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important new features plus a revamped architecture. These improvements favorably impact vital facets of IT like manageability, availability, compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of migrating to Exchange 2013, create an efficient validation and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and management services for Exchange 2013.

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    Progent's veteran group of network consultants and subject matter specialists have years of background delivering remote and onsite support for businesses of all sizes who want to integrate Android phones and tablets into their IT networks so that mobile clients can work together from virtually anywhere. Progent has the breadth of skills to resolve technical issues that span multiple manufacturers and that represent a combination of older and up-to-date technology. Progent provides cost-effective remote technical support to help you with any stage of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to help you to resolve particularly stubborn IT issues, or Progent can provide comprehensive project management services to help you complete major IT initiatives on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or individual classes to help you manage and operate Android phones efficiently.

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    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their reach, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.

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    Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.

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    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's servers in a solution that delivers the highest degree of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting services are built on proven virtualization techniques that allow small and midsize companies with mixed- platform environments to economize significantly on the expense of capital investments, system maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.

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    Progent's Windows consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and onsite evaluation and migration support for Windows 10 available from Progent include ROI estimates, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, automated provisioning and administration, infrastructure optimization, Wi-Fi support, business continuity planning, custom training for network management personnel and users, and post-migration technical help.

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    Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or on-premises integration and debugging support to assist you to design, configure, upgrade, tune, manage and debug Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity solution that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and setup of Aironet Wi-Fi access points to accommodate your specific office layout, construction, and anticipated network traffic.

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    Microsoft ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching solution for protecting the Internet-facing networks of any sized business against a wide range of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 support professionals can show you how to plan, cost-justify, pilot, install, configure and support the Standard or Enterprise edition of ISA Server on your network.

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    Microsoft CRM helps mid-market businesses nurture positive customer interactions. Built-in Sales and Customer Service components allow employees to share information to help promote sales success and deliver steady, efficient customer service. Progent can set up the most sensible server and communications infrastructure, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your marketing or customer service data.

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    Progent can help businesses of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your company to move from a legacy release of SCVMM or from another management platform, and Progent can assist you to enhance and repair your current SCVMM environment so you get maximum business value.

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    Microsoft SQL Server 2014 incorporates major enhancements in critical areas including speed, availability, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all types of applications including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises consulting services including system design, configuration, management, troubleshooting, and application development services to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.

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    Progent's Check Point firewall experts can show you how to plan, deploy, and administer firewall solutions that rely on Check Point NGFW firewall appliances and Check Point's subscription-based security services. Progent's consultants can also assist you support legacy Check Point firewall models or upgrade smoothly to Check Point's next-generation firewalls.

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    Progent's support services for patch management provide businesses of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting updates to your servers, endpoints printers and scanners, infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and robotics.

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    If your company is developing UNIX-based software in an environment that has Windows-based processors, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the continual hassle of maintaining your business network. Through the use of smart network monitoring and by providing remote and in-person support as your company needs it, Progent offers an economical solution for supporting an IT system that features excellent reliability, security, and performance. Progent's developer support services feature comprehensive network support outsourcing, virtual server infrastructure, remote and on-premises service and repair, proactive network monitoring, and Help Desk Call Center outsourcing.

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