Consulting Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most popular solutions for achieving location-independent access to messaging, scheduling, web programs, and other vital business data. Progent can provide Toledo, Ohio companies the services of BlackBerry-certified experts who can assist organizations to maintain existing BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the sophistication of small company IT technology has increased, and as the demand for world-class protection, dependability, and recoverability has grown to be the standard for organizations of any size, effective deployment and maintenance of RIM BlackBerry technology has grown increasingly difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations frequently resort to external support professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-qualified consultants who can assist small businesses to plan, manage, and repair BlackBerry-based environments affordably and efficiently, doing away with the need for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their IT network.

Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to track and control BlackBerry devices across your company, define security policies that are right for your company, customize mobile software, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.

BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry BES Server offers companies a single and safe source for incorporating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to access Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs like calendars, contact lists, to-do lists, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers with BlackBerry smartphones have push-based access to Exchange email and to IM-capable applications via Microsoft Live Communications Server and Lync Server 2010 support.

BlackBerry BES Server Support

Progent's BlackBerry-qualified consultants can help you design, configure, and troubleshoot BlackBerry BES Server so you can maximize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the cost of supporting mobile workers.

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned accreditations from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization issues to architecting mobile productivity solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can help your company to carry out basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can in addition help your company to resolve a broad array of problems concerning synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote help for small business IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs at a minimum and, by handling problems promptly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring over-the-air software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry consultants can also show you how to use administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist you to define and implement sensible security configurations.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Assistance from a BlackBerry-Qualified Specialist
If you wish to contact Progent about professional expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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