Consulting and Technical Support for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were once one of the most successful products for achieving mobile connectivity to messaging, calendars, web-based programs, and other vital business data. Progent can provide Toledo, Ohio companies the services of BlackBerry-certified experts who can assist companies to maintain their BlackBerry environments or migrate efficiently to a current smartphone platform.

As the complexity of small business networks has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the standard for businesses of all sizes, effective integration and maintenance of RIM BlackBerry solutions has become more challenging. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small organizations often resort to external support firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, coupled with Progent's proven online support capabilities, gives small companies a budget-friendly alternative for integrating BlackBerry technology productively into their business information system.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can monitor and support BlackBerry devices across your business, recommend security policies that make sense for your company, customize mobile software, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored rapidly and safely.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron Canton Executive Suites, 200 6th Street NW
Canton, OH 44702
234-285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
513-808-9721 Cincinnati Network Support Services
Cleveland 2460 Fairmount Blvd, #202
Cleveland Heights, OH 44106
440-596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
614-826-7776 Columbus Network Support Services
Dayton 4031 Colonel Glen Hwy, at Signal Hill
Beavercreek, OH 45431
937-519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
419-930-5536 Toledo Network Support Services


Consulting and Technical Services for BlackBerry Enterprise Server
Research in Motion's high-end platform for administering big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software enables Exchange, IBM Lotus Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted in wireless transit to ensure optimum data protection. BlackBerry BES Server also streamlines a broad variety of crucial management tasks ranging from BlackBerry deployment and updates to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-premier engineers can help you utilize BlackBerry BES Server to do basic tasks such as:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control user configurations with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also help your company to utilize BES Server to perform key tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:

  • Install and support BES Server's fault-tolerant infrastructure using VMware
  • Install BlackBerry smartphones remotely
  • Set specialized administration roles
  • Monitor and analyze the integrity of your BlackBerry solution

Expert RIM BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available online to provide prompt technical help to companies in the Toledo region or anywhere in the state of Ohio. Progent's seasoned remote technical support experts have helped businesses resolve network problems and reduce support expenses in each state in the United States and established a substantial following of satisfied clients. (See Progent's customer testimonials.)

Progent offers remote consulting support for a broad array of technologies associated with RIM BlackBerry products such as synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Major BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can help your company to perform common technical operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can also assist you to resolve a wide range of issues associated with synchronization, handset recognition, email reconciliation, web access, mobile connections, IM, desktop application installation, and Desktop Redirector.

As a leader in providing nationwide remote support for small company networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support costs low and, by resolving problems promptly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry engineers can also show you how to operate management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help you to select and install sensible security options.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.

Call or Email Progent for Help from a BlackBerry-Qualified Expert
If you wish to ask Progent about technical help for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.



An index of content::

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate up to 50% of the time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.

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    Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller solutions.

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  • Specialist ISA 2006
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    Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet resources while supporting enhanced productivity by making these resources available to legitimate remote or mobile users. ISA Server 2006 helps guard business applications, services, and data across all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can show you how to design, deploy, configure, and support ISA Server on your system so that your business benefits from a smart and economical balance of protection, convenience, and performance.

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  • Top Quality Network Consultants Exchange 2010 Migration Microsoft Exchange Server 2010 Network Consulting
  • Tracking Service Costs On-site Support Service Reporting Technology Consulting
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    Teleworker Endpoint Management Online Troubleshooting

    Progent can help small and mid-size businesses to install efficient endpoint management solutions for maintaining devices operated by at-home workers.

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  • CISSP Certified Security Consulting
    CISSP Certified security Systems Engineer Specialist

    Progent's CISSP-premier cybersecurity consultants can assist organizations of any size with any aspect of IT security. Progent can help create cost-effective cybersecurity solutions that protect a small business against modern malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that support local, remote, and mobile clients sharing network resources spread across a mix of physical sites and public and private clouds.

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