Consulting Support for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were once one of the most successful solutions for maintaining location-independent connectivity to email, calendars, web applications, and other vital business information. Progent can provide Toledo, Ohio companies the services of BlackBerry-certified experts who can assist businesses to maintain their BlackBerry deployments or migrate efficiently to a modern smartphone solution.

As the complexity of small business networks has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses of any size, effective deployment and maintenance of RIM BlackBerry solutions has become increasingly difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses frequently resort to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's proven online service delivery capabilities, provides small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their business information system.

Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined administration tools so you can track and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize mobile software, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered rapidly and safely.

Integration Services for BlackBerry BES Server
RIM's high-end platform for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software allows Exchange Server, IBM Lotus Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted in wireless transit to ensure optimum security. BlackBerry BES Server also simplifies a wide selection of key administrative tasks that span from smartphone deployment and upgrades to mobile security and fault tolerance.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-certified engineers can show you how to utilize BlackBerry Enterprise Server to do basic jobs like:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Control user settings with BES Server's vast selection of policies

Progent's BlackBerry-certified engineers can also assist you to use BlackBerry Enterprise Server to implement key tasks not supported by the less advanced BlackBerry BES Server Express. These tasks include:

  • Install and manage BES Server's fault-tolerant architecture using virtual servers
  • Deploy BlackBerry smartphones wirelessly
  • Establish custom administration roles
  • Automatically track and report on the integrity of your BlackBerry solution

Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements assessment, solution architecture, deployment strategy and implementation, performance optimization, configuration of a high-availability architecture, data backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a mobile wireless system that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which administration model and physical components match your needs, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software versions, server hardware and storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can assist you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and remove BlackBerry device clients on Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, set up the MDS and IM, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent to Get Support from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about technical help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.

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