Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular products for achieving anytime-anywhere access to messaging, scheduling, web programs, and other vital business data. Progent offers Toledo, Ohio companies support from BlackBerry-premier experts who can assist companies to manage their BlackBerry environments or migrate smoothly to a current smartphone solution.
As the complexity of small business networks has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the standard for companies of any size, successful deployment and support of RIM BlackBerry solutions has become increasingly challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses often resort to outside consulting professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the necessity for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven online service delivery model, gives small businesses an affordable alternative for integrating RIM BlackBerry products productively into their information network.
Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can monitor and support BlackBerry devices throughout your company, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry BES Server gives businesses a centralized and safe source for integrating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry users to connect to Exchange, Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to achieve data consistency for collaborative programs such a schedules, contact lists, to-do lists, instant messaging, and custom business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange, users with BlackBerry handsets have push-based access to Exchange messages as well as to instant messaging-enabled software through Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can assist you to plan, install, and maintain BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.
Progent's Online BlackBerry-certified Support is Quick and Economical
For companies in Toledo, Ohio who require quick and economical access to an authorized BlackBerry consultant, Progent offers effective online help from a seasoned support team who have provided network solutions to organizations in every state in the country. (See Progent's customer testimonials.)
Remote support avoids travel expense and allows consultants to solve problems rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and offer expert support in areas including fixing synchronization problems, configuring BlackBerry BES Server, and designing a protected, high-availability system architecture for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, setting activation passwords, implementing wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and help your company to define and implement sensible security options.
Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and maintain storage groups, configure permissions, set up the MDS and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and VPN configuration sets, set up SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network needs analysis, solution design, roll-out strategy and implementation, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to design a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration approach and hardware products match your requirements, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about options for software versions, processors and mass storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry-certified expert can help you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to perform company-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry environment.
Call or Email Progent for Support from a BlackBerry-Certified Expert
In order to ask Progent about technical expertise for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.