Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes located on your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any facet of planning, implementing and debugging your hybrid Office 365 solution. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical problems and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on schedule and within budget. For details about Progent's online consulting support for hybrid Office 365 and on-premises Exchange systems, go to Office 365 integration with on-premises Exchange.
Microsoft Exchange platforms maintained by Progent include:
MS Exchange 2016 Planning and Support
MS Exchange 2016 Server's streamlined architecture allows simplified implementation and expansion, more efficient use of equipment, and lower management cost. Exchange 2016 Server also offers tighter integration with Office 365 apps, support for Windows Server 2016, higher I/O performance, enhanced data loss protection (DLP), and better recoverability, more extensive support for Apple iOS and Android smart phones and tablets, comprehensive web-based management, and a more complete web client. Learn more concerning Progent's MS Exchange 2016 support.
Exchange 2013 Server Consulting Services
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Microsoft Exchange 2010 and delivers important new features as well as a revamped structure. These enhancements affect vital areas such as ease of administration, availability, security and compliance, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential business benefits of migrating to Microsoft Exchange 2013, create an efficient test and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent also offers affordable remote consulting and management services for Exchange Server 2013. Learn more concerning Progent's Exchange 2013 Server consulting.
MS Exchange 2010 introduced powerful new solutions for high-availability, protected, unified messaging. Compared to Exchange 2007 or Exchange Server 2003, Exchange 2010 is more economical to install and support, simpler to manage and expand, richer in features, higher performance, less subject to hardware failure, more complete in its support for mobile users, and better able to protect business data and defend against malicious assaults. Find out more details concerning Progent's Exchange Server 2010 support services.
Microsoft Exchange Server 2007 Support
Microsoft Exchange Server 2007 is engineered to meet the demands for security, ubiquitous access, high performance, and dependability. Exchange Server 2007 offers built-in resilience that delivers world-class availability to keep your messaging solution up and running, combat spam and malicious email, and enable your business to comply with government and industry standards. Learn more details about Progent's Exchange Server 2007 help.
Microsoft Exchange Server 2003 Consultants
Exchange Server 2003 delivers a dependable, expandable, and manageable platform with 24◊7 messaging and collaboration as well as reasonable licensing cost. Microsoft Exchange 2003 remains popular because it supports a broad selection of team functions, such as group scheduling capabilities, discussion groups, and team folders, and also allows sharing of information across geographic, logical, and technology boundaries with features like IM, low latency communication, and video conferencing. Despite the fact that Microsoft has withdrawn support for the product, Exchange 2003 remains among the most popular editions of the Exchange product line. Progent's consultants can assist your company to support your existing Exchange 2003 environment or upgrade to the latest edition of Microsoft Exchange Server. Read more information concerning Progent's Microsoft Exchange 2003 Server support services.
MS Exchange Server 2000 Support
In contrast to Exchange 5.5, which uses its own directory, Microsoft Exchange 2000 utilizes Microsoft Active Directory, offering a simplified management and protection model. Microsoft Exchange 2000 retains a large installed base despite the fact that Microsoft has terminated support for the product. Progent's veteran email experts have extensive experience supporting Exchange Server 2K and can assist your business to maintain your current Microsoft Exchange 2K environment or explain the economic advantages of later versions of Microsoft Exchange and help your company to upgrade affordably to a newer incarnation of the world's most popular email platform. Read additional information concerning Progent's MS Exchange 2K support services.
Hosting Services for Exchange Server
Progent's Hosting Support Services for MS Exchange Server give small and midsize organizations with limited network budgets and overstretched management bandwidth a low risk, affordable, and hassle-free option for running Microsoft Exchange by delivering the reliability of a state-of-the-art colocation facility and the skill of Progent's Microsoft-certified team of support engineers. Read more information about how Progent's Hosting and Management Services for Exchange can cut costs and management stress and enhance email reliability, security, and recoverability.
Microsoft Exchange 2016 Server Migration Support
Progent can help you with any and all phases of your Microsoft Exchange 2016 Server upgrade such as planning, testing, mailbox migration, client remediation and management/end user training. Progent's consultants can help you to assess the business benefits of deploying Microsoft Exchange Server 2016, plan and carry out an efficient migration, and provide on-going technical support. Progent can assist you to create an Exchange 2016 ecosystem that utilizes on-premises and/or cloud resources. Find out more details about how Progent's Exchange Server 2016 migration consultants can assist you to move non-disruptively from your legacy Exchange solution to Microsoft Exchange 2016 Server.
Exchange Server 2013 Upgrade Expertise
Exchange Server 2013 incorporates significant improvements its predecessor MS Exchange 2010 and introduces new capabilities as well as a simpler architecture. Progent's consultants can help you to upgrade to Microsoft Exchange 2013 Server utilizing as much as possible of your current infrastructure. Progent's experts can also help your business to integrate Exchange 2013 with Lync 2013, SharePoint, and Office desktop or Office 365 for enhanced collaboration support and enterprise search capabilities. Learn how Progent's Exchange Server 2013 migration consultants can ensure that you upgrade efficiently to MS Exchange 2013 Server for local, cloud, or hybrid environments.
Microsoft Exchange Server 2010 Migration Support
Progent can provide expert support for every step of your Exchange 2010 migration with services that include outsourced or co-sourced project management, site readiness preparation, project planning, cost estimates of new software licenses and equipment needed, recommended sourcing, system verification at client site or at Progent's test facility, managing transitional coexistence between MS Exchange 2010 and Exchange Server 2003 or Exchange 2007, implementation the solution, deactivating the previous servers, and training for client's support group and users. Find out more details about how Progent's Microsoft Exchange 2010 Migration Support Services can assist your business to transition economically and productively from your older Exchange environment to Exchange Server 2010
Spam Filtering, Data Leakage Prevention plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data loss protection and email encryption platform that uses the services and infrastructure of top data security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a further level of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Email Content Filtering and Data Loss Prevention.
Upgrade Support for Microsoft Skype for Business
Progent's Microsoft-certified Skype for Business integrators offer remote and on-premises consulting services for companies of any size to evaluate the benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; set up high-availability solutions; connect Skype for Business with your PSTN gateway; and integrate third-party collaboration platforms like Cisco Video Interop Server. Progent's certified data security experts can assist you create and validate a security strategy for your Skype for Business deployment that is compliant with regulatory standards.
Contact Progent for Microsoft Exchange Server Consulting and Troubleshooting
If your Ohio IT organization is in need if an Exchange technology consulting expert, contact Progent at 800-993-9400 or see Contact Progent.
Progent can assist your business in all facets of your upgrade to Microsoft Exchange 2016 including designing HA system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent can provide online and onsite expertise to assist your organization with any facet of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to planning and implementing an advanced BI environment. Progent's BI experts can assist your company to maintain your existing BI system, help you to migrate reports from a discontinued reporting product to a current one, and provide as-needed remote training to meet your specific needs. Progentís business reporting professionals offer experience in all popular BI reporting platforms including the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Builder.
Progent delivers the help of Microsoft and Cisco-qualified network consulting professionals to show clients affordable alternatives to help companies maximize the benefits of Microsoft and Cisco products. For environments that span from small offices to large corporations, Progent's network consultants can assist you to enhance your information system's e-mail infrastructure, protection, availability, performance, and network administration.
Progent's Microsoft-certified consultants have more than a decade of background delivering messaging solutions for customers ranging from small offices to large corporations. Progent provides affordable support for all versions of Exchange Server to strengthen email and virus protection, configure high availability email systems, and facilitate off-site and mobile email access. Progentís Exchange consulting services can assist you in designing and carrying out a migration from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. Progent offers support for Windows 8, Windows 7, Vista, and Windows XP desktops using Outlook and can show you how to configure Outlook Web App for popular web browsers. For email virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard security services.
Progent's Cisco-certified network engineers can help you to run Cisco's management utilities along with a variety of specialized third-party applications to create a comprehensive network management solution to keep your environment running reliably, fully utilize limited resources, protect your data, recover quickly from device failure or deliberate attacks, and allow you to expand or repurpose network resources sensibly and economically as your company grows.
Progent can provide affordable online access to a certified Oracle DBA expert or an Oracle application developer. Progent can provide advanced database administration services for any version of Oracle including 10g and 11g and can also assist you to plan, create, update, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides support for Streams replication technologies and Oracle Database Resource Manage.
Progent offers onsite training customized for individuals who want to broaden their understanding of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online training for Mac application software.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing corporate security designs for information systems with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and implement a configuration of ISA Server 2004 that meets your IT security requirements without restricting your network.
Progent's Intune consultants can help you to understand the strategic value of adopting Microsoft Intune for managing your portable devices including laptops, phones, and tablets based on Windows, iOS, and Android. Progent can help you to define policies, plan and deploy pilot environments to evaluate the benefits of Intune for your environment, install Intune throughout your IT ecosystem, integrate Intune with SCCM for single-console change management, and troubleshoot your Intune deployment.
Progent is structured to deliver in-depth remote consulting for all technologies associated with small business IT systems and offers a variety of strategic, on-demand services such as a temporary Chief Information Officer to offer advanced IT design and negotiating capability, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management help for major initiatives such as site relocations oroperating system upgrades, Cisco-certified experts for designing fast and robust infrastructure, security engineers to ensure information safety and compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to write, customize, or repair business applications.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who receive the top customer satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your business better support for your information network.
Progentís Technical Response Center (TRC) offers national extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-certified service experts offer after-hours phone help and online direct network connection to isolate and resolve technical problems quickly and economically. The breadth of IT expertise available from Progent's staff of nationwide service engineers makes it possible to escalate even the toughest problems to qualified experts as required. For urgent problems, the Technical Response Center tries to respond to your call for service in less than one hour.
Progent offers affordable online consulting to help you to plan, configure, and fix any facet of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you through occasional technical bottlenecks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you build or support a highly available, protected and scalable network infrastructure that aligns with your computing model. Progent can also provide remote or onsite training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the business value of your information network.
Progentís wireless professionals can help small businesses design, select, evaluate, configure and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of security that matches or excels wired connections. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to identify and install the wireless connectivity technology that align best your company needs.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior machine learning technology to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and offers a unified platform to manage the entire threat progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats.
Microsoft SQL Server 2014 includes major improvements in key areas including performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises services such as system design, deployment, management, troubleshooting, and application development services to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Progent's ProSight portfolio of managed IT services are geared to offer organizations who maintain small internal network support staffs with low-cost access to world-class management tools and technical experts. Benefits of the ProSight line of managed IT services include flat-rate network maintenance expenses, smart automation of common administrative processes, ongoing absorption of the latest information technology, graceful transition from legacy technology to modern solutions, close fit between computer technology with business goals, guidance from veteran IT consultants, and allowing management to concentrate on business rather than ever-changing network technology.
For advanced project management assistance, Progent offers the services of senior IT experts with decades of experience in technology management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management skills to assist enterprise customers adhere to leading practices to make sure strategic projects are completed on schedule and on budget.
Remote continuous monitoring, proactive alarms, and periodic reports are crucial to maintaining the health of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management technology has advanced to the point that companies of any size can get a degree of network stability that was previously reserved for enterprises. Progent can provide several RMM options available as low-cost service packages designed to assist your company to identify and resolve a most network issues before they can disrupt productivity.
Cisco offers an extensive product line of routers that includes appliances built to deliver the protection, bandwidth, and availability demanded by customers ranging from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can help you select and configure Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you add new users, open new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS operating system, such as the Cisco 800 series of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Series Routers.
Progent's Jabber consultants can provide online or on-premises expertise to assist businesses of any size to plan, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers advanced support for the products, technologies and services that go into building an end-to-end Jabber solution such as Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud computing, telepresence systems, PBX systems, business continuity, and the many other components of a cohesive collaboration ecosystem.
Progent can assist your business in any and all phases of your upgrade to Exchange 2016 including designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Progentís high availability inter-site connectivity and fault tolerant network connection engineers can help small companies create non-stop Interoffice connectivity via fully redundant networks with automatic failover. Progentís Cisco Certified Internetwork Experts can plan and implement high-availability Inter-office networks based on non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide affordable 24x7 interoffice networking.
The Progent Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or verifying business continuity strategies, resolving compatibility problems, and establishing training environments for new technologies. For Progent customers who lack adequate in-house resources to assemble effective pilot systems, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep critical IT initiatives on schedule.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it.
Microsoft CRM helps mid-market businesses build positive client interactions. Integrated Sales and Customer Service components enable employees to share information to help improve selling success and deliver consistent, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your Bay Area company with a certified MSCRM professional who can show you how to combine Microsoft CRM with your marketing or customer service data.
Microsoft Small Business Server is a low-cost suite of essential servers that offers the basis for a feature-rich but manageable IT network. The integration requirements of the Microsoft .NET components bundled with Small Business Server 2011 requires an IT expert with hands-on expertise and broad knowledge in designing and implementing cohesive and comprehensive information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, administering, and servicing IT solutions based on the Microsoft SBS suite of servers and programs.
SQL Server 2016 offers major improvements in performance, scale, security, uptime, mobile computing support, and built-in analytics and reporting. New features include PolyBase for handling SQL and NoSQ files simultaneously for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide remote and onsite expertise to assist organizations of all sizes to configure, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Progent offers customers the services of engineers who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that clients have the right to know that their computer support providers have accredited testing as well as broad real-world experience so that Progent's customers can engage Progent's support with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts brings priority for significantly superior vendor assistance than is offered to uncertified consultants, allowing Progent to deliver customers a higher level of IT service. In other cases, recognized credentials such as CISM or CISSP for IT security can help enterprise customers to show compliance with regulatory requirements by engaging the assistance of recognized industry experts.
ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, VPN, and web caching platform for safeguarding the Internet-facing networks of any sized business against a wide variety of attacks. Progent's Microsoft-certified ISA Server 2006 support professionals can show you how to plan, rationalize, test, install, configure and support the any edition of ISA Server 2006 on your information system.
Progent's Network Help Desk Outsourcing Support Services are intended especially for small organizations who need immediate availability of a Help Desk Service Center with expert telephone support and effective escalation capability but who must work within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Support,
Secure Remote Access Provisioning, Initial System Assessment, Expert Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Software Recommendation and Deployment.
Progent's Data Center engineers can show you how to select high availability data centers that meet the particular requirements of your company. High availability colocation sites are especially appealing to small organizations because of their affordability and convenience compared to taking a do-it-yourself strategy. Trying to design an on-site data center with even a basic level of fault tolerance is too expensive for typical small companies. Progent is ready to show you how to get all the benefits of high availability data centers and 24x7 colo sites by providing a full array of consulting and support services.
Progent has created several security packages intended to provide larger corporations a professional and comprehensive security assessment from a group of certified security engineers. All Progent's security evaluation bundles feature a collection of services like network scans from within and from outside the network firewall, expert interpretation of scanned data by certified security engineers, creation of a report documenting the findings, plus a live high-level executive summary and an in-depth live outbrief for internal IT engineers.
Progent can provide expert remote support to help organizations integrate their information networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help your it team to plan and administer cost-effective environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that combine local resources as well as public clouds. To assist you to integrate public cloud services with networks, Progent offers a range of public cloud integration support services such as Azure hybrid cloud planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background providing high-level consulting expertise remotely, and Progent can help you complete your cloud integration projects on schedule and affordably.
Years of experience with Microsoft's Exchange products has made Progent one of the most knowledgeable computer support companies in California for integrating email solutions based on Exchange 2000 Server. Progent is skilled in helping small businesses derive the full benefits of Exchange Server under typical situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-provided or POP3 Email environment, and outsourcing your Exchange Server management.
If you are developing UNIX or Linux applications in an environment that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent offers full-service network support outsourcing that allows you to concentrate on your field of high-value know-how without the continual distraction of managing your company information system. By using automated network monitoring and by providing online and in-person assistance as your business needs it, Progent represents an affordable solution for managing an IT network that provides excellent dependability, security, and efficiency. Progent's Linux developer assistance services feature full-service network support outsourcing, virtual server infrastructure, online and on-site service and repair, network monitoring services, and Help Desk outsourcing.
Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS DBA or software programmer and can help businesses of all sizes to configure and manage MySQL in a reliable network environment that provides advanced speed, scalability, and protection. Progent also has proven skill helping companies migrate databases from an Oracle environment to MySQL.
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and offer companies of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate serious problems detected by Microsoft SCOM 2012.
Progent's Microsoft Exchange Server Hosting and Management Services provide a world-class data center with redundant power and cooling systems, 24x7 site security and IT support center, plus fault-tolerant connections to tier-1 Internet service providers. Hosted Exchange servers are configured as virtual servers for high uptime, easy scalability, and rapid restoration. Services feature complete incorporation with your network, connectivity with handheld computing products, automated monitoring of performance and security, spam and virus protection, security update and service pack control, Helpdesk services, per-day data backup, and full messaging management support.
Progent's certified security staff can show you how to protect your Apple Mac network through professional services including performing security audits, recovery from virus and worm attacks, setting up firewalls, integrating safe off-site and mobile connectivity, deploying automated software for protection against viruses, spam, and malware, and creating a company-wide security strategy adapted for the specific objectives of your corporate network.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the state of critical assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so all looming issues can be resolved before they can disrupt your business.
Progent's expert consultants can help you define and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 help, repair, and design services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
If you have a company IT system with 10 to 50 desktop clients, Progent's IT outsourcing services save your company from over-reliance on an individual independent service provider while giving you affordable and dependable access to enterprise-class technical expertise. By providing IT support service when you need it, offering advanced expertise for critical applications, delivering unique support such as automated network monitoring, and billing only for support you use, Progent gives you an economical solution for maximizing the productivity of your small office network. Progent is the intelligent way for small organizations to build and maintain a robust and secure IT system and to have quick access to the skilled help typically restricted to enterprises who are able to afford a sizeable in-house IT organization.
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These enhancements affect key facets of IT like manageability, high availability (HA), compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Exchange 2013, design a cost-effective test and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote support and management services for Microsoft Exchange Server 2013.
Progentís Microsoft-qualified consultants can help you to update your servers or desktops from 32 bits to 64 bits. Progent can help you to calculate the costs and benefits of moving to 64-bit processing, design an affordable upgrade strategy that minimizes operational interruptions, and deliver inexpensive, professional remote support to assist you to configure 64-bit operating systems and applications on your current hardware.
If your office network mixes Linux technology with Windows, Progent can help you to incorporate your IT resources into a cohesive network that allows all your operating systems to coexist for simple management, seamless dataflow, high reliability, superior throughput, and tight security. Progent's UNIX/Linux and MS Windows integration assistance offerings feature IT architecture integration and support, consulting for Windows services for UNIX, remote network monitoring and management, online network help and troubleshooting, on-site technical support, and Help Desk support.
Progent's UNIX platform consulting services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise offers you a convenient single consulting firm to help you build and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Progent offers fast and affordable remote access to an authorized Oracle DBA consultant or an Oracle software programmer. Progent offers comprehensive DBA services for any version of Oracle including 10g and 11g and can also help design, create, enhance, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard and Streams replication tools and ASM file/volume manager.
Progent's Microsoft-certified Intune consultants can assist your company to understand the business case for utilizing Microsoft Intune for configuring and managing your web-facing mobile devices including laptops, phones, and tablets based on Windows, Apple iOS, and Android. Progent can assist you to define security and compliance policies, set up pilot systems to confirm the appropriateness of Intune for your environment, deploy Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Intune deployment.
Progent's team of application experts can provide in-depth consulting, custom development, integration assistance, and online classes for popular applications that address vital areas including ERP, financials, business reporting, web commerce application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of background providing high-level consulting and troubleshooting support online, Progent can help small businesses throughout the U.S. to eliminate the lost productivity and expense related to travel and on-site activity without sacrificing the effectiveness of technical support.
Progent's compensation model is built on revenue sharing, so just like working as a freelance consultant, your earnings are entirely tied to your generated revenue. Certain of our consultants focus on lifestyle issues and choose to consult at a more relaxed pace, using our self-determined schedule to pursue personal enthusiasms like mountain biking, car racing, skiing, surfing, travel, or spending free time with family and acquaintances. Others use the chance to make big bucks through lots of effort and long days. Progent completely supports both sides of the spectrum plus any point in between.
ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP environment that meets your company's unique requirements and that helps you demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate action. Progent can also help you to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware.
If your business network mixes UNIX, Linux or Solaris technology with MS Windows, Progent can assist you to integrate your computers into a unified environment that permits all your OS platforms to coexist for easy management, seamless information exchange, high reliability, superior throughput, and strong protection. Progent's UNIX and MS Windows integration assistance services include network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and troubleshooting, in-person technical support, and Helpdesk services.
Progent's Cisco Meraki Wi-Fi AP consultants offer online and onsite support services to assist businesses of any size to plan, deploy, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and support Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and firewalls to build a seamless network infrastructure that provides the same connectivity, performance, security compliance, ease of management and uptime for wired and wireless clients irrespective of their location or device.
Les Kent has a 35-year track record of effective network integration, corporate administration, marketing, and operations. He has shown a knack for creating elegant information technology solutions during his time as as a network designer, software developer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and major corporations.
Progent can help organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist your business to upgrade from a legacy edition of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to optimize and repair your existing SCVMM environment to make sure you realize maximum business value.
For enterprises with branches in Northern California or any region covered by Progent's consultants, Progent's Microsoft-qualified network consulting experts and certified Cisco network consultants can provide a variety of IT support services such as project management, SOX compliance, office moves, enterprise security, system design, on-site or phone-based branch office support, and troubleshooting for collocation hosting environments. A Progent IT architect can show you how to design a multi-office network that makes smart use of collocation services and Internet hosting sites. Progentís Microsoft qualified engineers can help major enterprises design, deploy and maintain massive rollouts of the latest versions of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional consultants can assist you to configure Cisco technology for connectivity solutions that incorporate simple, high-performance, integrated, and remote networking.
Progent's Office Word and Office 365 Word experts can provide a wide range of economical remote support services to help your organization to manage your legacy Microsoft Word environment or assist you to migrate to a newer version of Microsoft Office Word. Services offered by Progent's experts include VBA programming, identifying and resolving compatibility problems between different releases of Word, interfacing Word with different Office apps such as Office Excel and Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and remote training sessions customized for individuals or groups.
For custom program development, Progent can provide software design experts to write line-of-business applications in areas such as eCommerce, web development, Microsoft Business Solutions products including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Microsoft IIS to build custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide expertise in a broad array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Remote server management cards offer network managers full control of a server without the need for an on-site presence. Using these server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to design, implement, and manage a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote server management cards to provide low-cost remote technical help. Progent is familiar with a number of remote server management cards including Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Progent can help you in all phases of your upgrade to Microsoft Exchange Server 2016 including designing HA system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Microsoft Office 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and other email components to reduce capital costs and management hassle. You can deploy Office 365 Exchange Online to run all your mailboxes, or you can run a hybrid architecture that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to assist your small businesses to evaluate the potential advantages of Exchange Online, design a solution that aligns with your business needs and IT budget, implement a non-disruptive migration from your current Exchange system to one that includes Exchange Online, train your management team and end users, and provide as-needed consulting and troubleshooting.
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent backup/recovery expert. The interview is designed to help evaluate your company's preparedness to block ransomware or recover quickly from a ransomware attack. Progent will work with you directly to gather information about your existing AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup/recovery environment that minimizes your vulnerability to a ransomware attack and meets your business needs.
Progentís professionals offer expertise in multiple technologies related to mobile connectivity including network architecture, Activesync, wireless security, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft and Cisco certified professionals can save your business time and money by applying their wireless experience to help you select and integrate mobile access solutions that make sense for your company. Progent can also tune your network infrastructure so that wireless data devices perform better.
Progent's management team includes industry veterans with years of background delivering network consulting services, troubleshooting, and long-term IT planning to organizations ranging in size from small offices to Fortune 500 companies. Great service calls for great people, and Progent is proud to have assembled a management staff able to provide businesses with the best service value available anywhere.
Remote 24x7 network monitoring, proactive alarms, and periodic reports are vital to preserving the health of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management solutions have advanced so far that companies of any size can afford a level of network stability that was previously reserved for large enterprises. Progent offers a variety RMM options available as economical services created to assist your company to identify and fix a an array of IT network problems before they can impact your business.
Dynamics GP 2015 R2 introduces a new architecture that enhances cloud readiness, works with the most popular handheld devices, permits single login with Azure AD, and strengthens security. Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and adds more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants have the broad knowledge and experience to resolve the many technical and business issues involved with upgrading to Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the business value of your investment in this powerful product.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size organization's production servers in an environment that gives the highest level of dependability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting and management options are built upon mature virtualization platforms that enable small businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
Cisco's security and offsite connectivity technology for small to medium sized companies offer a full array of easy-to-administer security products to let you safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert (CCIE) and CCNP certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your business goals.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can help you to plan and implement a smooth migration of your databases and applications to any network model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from on-demand architecture review or debugging to comprehensive project management to ensure your SQL Server 2017 project is carried out on schedule and within budget.
Progent offers several security packages intended to provide larger institutions an impartial and thorough network security audit from a group of certified security engineers. All Progent's network security evaluation bundles incorporate a suite of procedures including network scans from within and from outside the company firewall, professional interpretation of scanned data by certified security consultants, production of a report documenting the results, plus an interactive high-level executive summary and a detailed interactive review for internal network administrators.
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top customer satisfaction and enjoy the tightest operational relationship with Microsoft. The understanding, skills, and commitment needed to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business better solutions for your IT system.
Progent provides national online technical support and consulting services for businesses that operate Apple macOS and OS X networks or whose information systems include a mix of Mac and Microsoft Windows technology. Progent's engineers offer Apple macOS and OS X clients a variety of services such as desktop support, upgrading to the most recent edition of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud. Remote technical support offers maximum return for your information technology budget by protecting user efficiency and shortening the hours billed for network analysis and repair. Sophisticated remote support technology and skilled service specialists and consultants allow Progent to solve most network issues without wasting time and money by traveling to your location. In the vast majority of situations your IT problems can be remediated by telephone or via a mix of phone support and remote access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP and ISSAP qualified security specialists to help you with the most challenging system issues.
Progent's Mac networking consultants can help you with a broad array of system infrastructure areas such as system architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies including VoIP and high-speed wireless networking. For company networks based exclusively on Mac OS X or for environments incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and depth to deal with the complexity of planning, configuring, and supporting a system architecture that is reliable, secure, productive and supportive of your corporate objectives. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Xsan SAN solution. Progent can also provide certified experts to help you with Cisco routers and switches.
Progentís Technical Response Center provides affordable national extended hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-qualified service professionals offer extended hours telephone help and online direct network connection to troubleshoot and repair network problems rapidly and affordably.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management (ERM) strategy following best practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget.
Progent's Citrix-certified consultants can assist you to evaluate the strategic advantages of XenServer as well as additional Citrix products, and can assist your IT organization to design, test, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition analyze your current Citrix technology environment and help you to enhance consolidation, performance, security and compliance, availability, and disaster recovery.
Progent can provide the support of certified consultants as well as experienced database application developers, DBAs, project management experts, network infrastructure engineers, disaster recovery/business continuity planning specialists, and data security consultants to assist your business to evaluate the potential advantages of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and define a cost-effective and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent's ISSAP certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of thorough testing and significant experience with information security design. ISSAP consultants have comprehensive understanding of access management systems and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-certified security experts can help your company with all phases of secure network architecture.