Progent's consultants can assist you to evaluate the benefits of Microsoft Lync Server 2010 for your business and can assist you to design and carry out a rollout of Lync Server that centralizes the administration of Instant Messaging and Presence and improves the productivity of your in-house employees, telecommuters, and mobile workforce. Progent can in addition assist your company to carry out a smooth upgrade to Microsoft Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, interface Lync Server 2010 with Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Microsoft Lync Server to enhance the team-computing capabilities of MS Office applications, and provide online seminars and ongoing support for Microsoft Lync Server and other Microsoft technologies.
Progent's consultants can provide Mac users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and email help, security services, and one-on-one training. Progent can help clients to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone integration and Apple iPad management, or migrating to Apple's iCloud. For business environments based solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, integrating and supporting a network infrastructure that is reliable, secure, fast and aligned with your company's objectives.
Progent's Cisco CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent's Cisco-certified CCIE network experts can assist your business to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software consulting.
Progent provides national online phone support and consulting services for businesses who run environments based on versions of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft technology. Online network consulting offers optimum return for your information technology dollar by extending user efficiency and limiting the time billed for computer analysis and repair. Sophisticated remote access tools and experienced technicians and engineers combine to enable Progent to handle the majority of network issues without wasting time and expense by going to your site. In most of cases your IT issues can be remediated by telephone or via a mix of telephone support and remote connectivity. Progent can offer the services of Cisco CCIE network experts and CISA premier security specialists to assist you with the most difficult network problems.
Microsoft SQL Server Support and Integration SQL Programming
SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid development of cutting-edge high-end programs that can provide your company a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Progent's Microsoft-certified network engineers can help your organization to assess the value of Exchange 2010 for your business and can help you to design and implement a smooth upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide quick ROI by improving your productivity, lowering the cost of equipment and service, simplifying management, and integrating your key communications technologies.
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network voice communication. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or Microsoft 365 and streamlines management through integration with Windows AD. Lync can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer remote and onsite support to help your company to maintain and repair your current Lync 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is the new version of the product. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.
Progent's Microsoft certified consultants can help you to pilot Windows 7 to verify application compatibility and to check its speed and reliability running with your applications. Progent can also help you to estimate the potential business advantages of moving to Microsoft Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can assist you to design and implement a non-disruptive migration to Windows 7 from a your current version of Microsoft Windows.
Progent's Shared Call Center service makes it possible for your business to split the load for Help Desk services transparently between your in-house IT team and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings control, keeps track of network assets, guards against corporate data leakage, provides health monitoring, enables safe self service, and delivers a single control mechanism for managing multi-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can assist businesses of any size with any facet of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.
Progent's Duo managed services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other personal devices.
Progent's Microsoft-certified SQL Server 2019 experts can assist you to assess the advantages for upgrading to SQL Server 2019 and can deliver fast online or onsite access to consulting experts in solution planning and integration, software development, database administration, and cybersecurity.
Progent provides Windows 2003 Cluster Server consulting to help your company utilize high availability server clusters designed to provide 100% operation. Clustered Windows servers for non-stop systems include Microsoft Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too create fault-tolerant clustered server solutions around Microsoft Windows Clustered Server 2003, Progent's Certified Windows experts ensure that your non-stop clustered servers are set up to maximize the strategic advantage of your IT network.
Progent's Microsoft-certified Windows Server 2022 consultants can assist your organization to design and carry out an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-based Windows Server Online with an on-prem implementation of Windows Server 2022.
Progent's Cisco wireless IP phone configuration and troubleshooting experts offer remote and on-premises assistance to help your organization create and manage a Cisco Wi-Fi VoIP phone solution by delivering integration services that range from debugging the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their networking hardware like switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, copies and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming management processes, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating devices that need critical software patches, or isolating performance issues.
Progent provides the help of Microsoft and Cisco-Certified IT consulting experts to show clients economical ways to help businesses maximize the value of Microsoft and Cisco technology. For environments that span from remote offices to large corporations, Progent's expert engineers can help you enhance your information system's e-mail architecture, protection, reliability, throughput, and network management.
Progent's ransomware experts can assist you to assess your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and reconstruct a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewalls to provide a next-generation cybersecurity ecosystem that spans your on-premises and cloud resources and guards all users at any location with any device.
Progent's CISM-certified security staff can help you secure your Mac network through expert services such as running security tests, clean up after virus and worm penetrations, setting up firewalls, implementing safe remote and mobile connectivity, installing monitoring programs for defense against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the particular goals of your business network.
Progent offers consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall product that fits your security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered devices designed as entry-level wireless solutions for small offices. Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or onsite configuration and troubleshooting support to assist your organization to plan, implement, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any scale or architecture.
Progent can help you plan, deploy, manage, monitor, and repair an efficient Wi-Fi LAN infrastructure, recommend sensible components, and integrate access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you put together a thorough 802.11ac wireless network security strategy that is well integrated with the security strategy for your overall corporate network.
Progent can assist you in any and all phases of your migration to Exchange Server 2016 such as designing high availability architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Nagios and MRTG are useful, Open Source monitoring utilities that operate on the Linux OS and can be deployed to analyze UNIX environments, Microsoft Windows networks, or multi-platform environments in which the Linux OS and MS Windows run side by side. The Nagios monitor lets system managers to track system services including SMTP, HTTP, FTP, and NNTP. MRTG allows you to graph the bandwidth through SNMP network devices such as servers, routers, and switches. Progent's system integration engineers can show you how to utilize both these tools to tune and repair your system.
Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software by making it simpler to install system images, control mobile computers, and run management utilities. In addition to advising you about techniques to save management costs by installing SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT tasks involving processes that Feature Packs are designed to streamline. Progent's migration and upgrade services can minimize spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define sensible procedures and standards to manage PDAs and intelligent mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security plan that includes standards, processes and technologies to keep your IT network protected.
Progent can help you design, configure, manage, and troubleshoot an efficient Wireless network architecture, recommend sensible products, and configure wireless access points, wireless bridges, antennas, wireless controllers, and other wireless accessories. Progent can also help you build a complete 802.11ac wireless system security plan that is well aligned with the security strategy for your entire corporate network.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates AI software and expert services to provide cutting-edge endpoint detection and response (EDR).
Server growth wreaks havoc on network budgets and administrative resources. Server reduction through a virtual architecture offers lower TCO of hardware and quicker ROI, more efficient utilization of physical computers, streamlined operations, enhanced network uptime, and easier management. Typical usage scenarios for virtual servers include resource consolidation, economical hosts for mission-critical legacy applications based on outdated operating systems, and inexpensive quarantine of program development or pilot testing environments from production systems.
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or update .NET apps quickly and at low cost.
Progent's Cisco CCIE network consultants can help your business to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.
MS Office Communications Server delivers Instant Messaging and Real Presence as part of a scalable, enterprise-grade solution featuring enhanced security, transparent integration with other Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from lower costs and improved business efficiencies, increased worker productivity, and better IP security with this easy-to-administer, highly available solution. Successful deployments of Microsoft Office Communications Server call for careful planning and thought before installation. Progent's Microsoft-certified consultants can deliver the skill necessary to realize all the advantages of Microsoft Office Communications Server across your entire organization.
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of productivity apps and cloud services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud services are offered in a variety of product bundles targeted at customers ranging from individuals and households to global enterprises. Progent offers fast and affordable online access to specialists with expertise in Microsoft, macOS, iOS, and Android technology. Progent can help you to evaluate the many subscription options available with Microsoft 365 and configure your information network with Microsoft 365 so you derive top business value. Progent supports cross-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to build and manage hybrid ecosystems that transparently integrate on-premises and cloud resources.
Progent's certified engineers can help your company to pilot Microsoft Windows 7 to confirm application compatibility and to determine its speed and reliability working in your environment. Progent's consultants can also show you how to estimate the potential strategic value of adopting Windows 7. If you decide that Windows 7 fits your business strategy, Progent can assist your IT organization to plan and execute a non-disruptive deployment of Windows 7 from a an older version of Microsoft Windows.
Progent has 20 years of experience assisting small and medium-size companies to plan, deploy, tune, administer, and debug IT networks that incorporate telecommuters.
Dynamics GP can help you expand and control your company better by offering easy availability of decision-driving data and a rapid ROI. Dynamics GP/Great Plains confers important business benefits including its ability to expand the presence of your company, manage your financials, computerize financial operations, unify procedures across your company, refine inventory control, increase order accuracy, expand revenue and minimize lead-time, and increase free cash flow. Progent can show you how to set up and maintain a robust, secure server and network infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to help you derive the full benefits of your Dynamics GP/Great Plains business management system.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network running efficiently by checking the state of vital assets.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of the time spent searching for critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it.
Progent's certified security staff can help you protect your Apple Mac network through expert support offerings such as performing security audits, clean up after virus and worm attacks, setting up firewalls, integrating safe off-site and mobile connectivity, installing monitoring programs for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the specific objectives of your business network.
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity environment that extends across your on-premises and cloud resources and guards all users at any location with any device.
GIAC was established in 1999 to validate the knowledge of computer security professionals. GIAC accreditations are recognized by businesses and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security services addressed within GIAC accreditation including auditing infrastructure security mechanisms, incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
If your office computer system combines Linux technology platforms with Microsoft Windows, Progent can help you to incorporate your computers into a cohesive network that allows all your OS platforms to coexist for easy management, transparent information exchange, high reliability, enhanced performance, and strong protection. Progent's Linux and MS Windows coexistence assistance services feature IT architecture configuration and service, consulting for Windows services for UNIX, online network monitoring and management, online network support and troubleshooting, in-person technical support, and Helpdesk services.
Progent provides companies of any size professional support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and Virtual Private Network security companies including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can show you how to create a detailed security plan and choose appropriate technologies from multiple vendors to achieve your security objectives while sticking within your budget restraints.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, developing efficient system upgrade methodologies, assessing and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility issues, and building training systems for new products and technologies. For Progent customers without adequate internal resources to configure proper pilot environments, the lab cuts capital outlay and engineering risk while keeping vital network initiatives on schedule.
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's information technology engineers under your own brand as a seamless arm of your network consulting team.
E-Mail Guard by Postini offers continually upgraded spam and virus blocking, content filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service specialist. If your organization is too small to purchase for a standard Postini license, you can still have the use of Postini's Perimeter Manager technology through Progent's E-Mail Guard anti-spam and virus defense aggregation program. Progent's certified email protection professionals can help you develop an email protection strategy that incorporates antispam and virus protection products and processes.
Progent has put together two ultra-affordable service bundles intended to allow small companies to get an independent security evaluation from a premier security consultant. With Progent's External Network Security Inventory Scan, an engineer administers an extensive test of your network from beyond your firewalled perimeter to uncover potential risks in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, an engineer executes a system scan from a secure computer within your firewall to uncover vulnerabilities to internal attacks. The two security inventory services are set up and run from a secured external site.
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Cisco's security and remote access technology for small to mid-size businesses represent a full array of manageable protection hardware and software to help you protect your wired and wireless network infrastructure. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit best with your corporate goals.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800