Affordable Network Troubleshooting from Microsoft premier Consultants for Companies in Topeka, KS
By delivering professional know-how when you require it, making available specialized knowledge for critical business applications, offering innovative services like virtual server hosting, invoicing solely for help delivered, and charging no sign-up or retainer fees for standard services, Progent allows you to increase the competitive value of your It network and minimize support costs. Progent appreciates that information system protection, reliability, and efficiency are as critical to small companies as to major corporations but that smaller companies don't have the economy of scale to spend heavily in information networks and in-house service staffs. Progent's basic value proposition is that no network consulting organization can equal Progent's capability to provide the IT support your company requires whenever you require it and at a cost you can justify.
For mid-size and large businesses, Progent can provide co-sourcing services to supplement the subject matter expertise of your in-house IT service staff. Co-sourcing can reduce expenses and minimize technical risks for big IT initiatives like application programming, business continuity preparedness, network security audits, merging datacenters, or technology migrations and upgrades.
Progent can also provide access to certified experts to assist your business to design and implement your cloud computing strategy.
Key Technologies Supported by Progent for Businesses in Topeka, Kansas
Progent offers the support of qualified consultants for all aspects of business network technology deployed in small companies. Products and technologies serviced by Progent's consultants include:
Service Delivery Alternatives for Topeka, Kansas Businesses
Progent offers a selection of alternatives for providing small and midsize companies and local governments with cost-effective IT services for technical support, system architecture, hosting services, and network management outsourcing. Progent's paradigm for delivering network support services is based on the Help Desk structure familiar to big IT support groups. Progent's Help Desk Service Model ensures rapid response, comprehensive activity records, consistent follow-through, and tight cost control for an array of network service delivery modes that include remote repairs, on-premises help, high-end consulting, as well as server hosting.
Progent's Fixed-price Managed Services for Outsourcing IT Management
- Remote Service
Progentís Technical Response Center provides urgent and scheduled online service for Microsoft Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and globally. Progent's seasoned service experts can help customers to analyze and repair network problems without the cost or delay of travel for onsite service visits. The experience of Progent's network engineers makes it possible to resolve the majority of network problems rapidly. For complex issues, Progent's breadth of expertise makes it possible to escalate support calls to advanced specialists. Progent offers a convenient, web-based signup procedure for new clients to accommodate emergency network problems and Progent bills per minute with no startup fees or minimums, so you are invoiced only for the support you get. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISSP-certified security professionals. Learn more information about Progent's remote computer support services.
- On-site Service
Progent provides onsite technical support for signed-up clients in larger cities in the U.S. Progent's onsite support technicians can operate in tandem with Progent's remote service engineers to deliver small companies the optimal solution: hands-on support technicians when you need them plus the on-line help of Progent's seasoned staff of IT consultants, security professionals, and business software programmers. The wait time for in-person support calls is usually under one business day. Progent requires no sign-up or retainer fee for registering as a Progent customer for on-premises support. Find out more about how to sign up for Progent's in-person computer support.
- Help Desk Call Center
Progent's Standard Help Desk Services provide smaller businesses a complete solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Progent offers service desk support at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging problems. for more information, refer to Online Help Desk Services.
- IT Consulting Expertise
Progent offers small companies budget-friendly availability of enterprise-class consultants who can provide assistance with critical products and technologies including
- Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network design, network security engineering, fault tolerant it system design, virtualization solutions, plus integration, customization and training for business programs including financials, ERP, management reporting, CRM, and productivity software. Progent can provide assistance with one-shot projects such as office relocations and major software upgrades, longer term initiatives like business analytics application programming and support, database software development and administration services, and web design, on-going support including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network health monitoring and network management, or emergency response such as data restoration and malware removal.
- Application Server Hosting
Progent can host mission-critical applications like Exchange and MS SQL in order to provide small companies with higher levels of availability, protection, and performance than is possible using the class of internal data center that is practical for most small and midsize businesses. Since Progent utilizes the same facilities that host the gear of many of the planet's biggest IT companies, Progent can save you the expense of creating and maintaining the systems needed for enterprise-class environmental control, electrical backup, and uninterruptible Internet access. For hosted application servers, Progent can also ensure that upgrades and revisions stay updated, protection and efficiency is constantly tracked, and systems and data files are regularly backed up and available for full and rapid restoration. Find out additional information about Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting provides full hosting services for the entirety of a small organization's production servers in a setting that not only provides the highest level of availability and scalability but that is also simple for customers to transfer to another service firm or to move in-house whenever your business situation calls for it. Progent's Private Cloud hosting service is built around proven virtualization technologies that allow companies with multi-vendor networks to benefit significantly on the costs of capital equipment, infrastructure support, and network administration while achieving enterprise-class dependability and an unprecedented level of vendor independence. In contrast to conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-based software in a single centrally administered service, can handle the multi- platform and non- standardized networks typical of small businesses, and keeps control of the software licenses in the customer's possession so that moving to a different virtual system is fast, safe, and inexpensive. This avoids ending up a prisoner of a single hosting service while still offering all the economies associated with SaaS hosting services.
- Hybrid Cloud Integration Consulting
Progent offers advanced online consulting to help organizations of all sizes integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to plan and manage hybrid environments that can include Windows and Linux systems and apps in either cloud-based systems or in hybrid architectures that combine on-premises resources as well as public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud migration services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure planning and deployment consulting, Amazon AWS cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has over 20 years of experience delivering high-level consulting services online, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Progent's low-cost ProSight line of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to manage the complete threat progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device management, and web filtering through leading-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.
- ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid restoration of critical data, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, when necessary, can help you to recover your critical data. Find out more about ProSight DPS Managed Backup.
- ProSight WAN Watch: Network Infrastructure Management
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, track, enhance and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are always current, copies and manages the configuration of almost all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, locating appliances that require important software patches, or isolating performance issues. Learn more about ProSight WAN Watch infrastructure management consulting.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of top information security companies to deliver web-based management and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.
- ProSight LAN Watch: Server and Endpoint Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management technology to keep your network running at peak levels by tracking the health of vital assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT staff and your Progent engineering consultant so that any potential issues can be resolved before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hardware environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to get an unbiased assessment of the overall health of their network. Based on a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI like a cleaner Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management. Advantages can include simpler management, improved compliance with information security requirements, higher utilization of IT resources, quicker troubleshooting, more dependable backup and recovery, and increased uptime. Read more about ProSight Network Audits network infrastructure review.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your organization's ability to stop or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information about your existing security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective AV and backup/recovery system that aligns with your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Smart Choice for Topeka, Kansas Businesses
Progent's size, breadth of technical expertise, and experience with enterprise network support enable small and midsize companies to avoid the pitfalls related to excessive reliance on thinly staffed support firms or independent consultants.
Working with Progent enables your small business to:
- Avoid Over Reliance on Freelance Support Consultants
For network support, small companies sometimes depend heavily on individual consultants. Although freelance support engineers have lower overhead than larger support firms and can typically bill apparently smaller rates, freelancers are occasionally unable to respond quickly to urgent problems. If a freelance consultant is busy with different client, ill, on vacation, or in training, the lack of backup personnel may require your company to wait for assistance in case of an emergency. The more your company expands, system downtime or difficulties with line-of-business applications get more costly. The money you thought you were saving on a freelancer can evaporate fast due to lower output. In addition, when freelance engineers confront unfamiliar problems, the unavailability of a large engineering team to count on for advice forces them to learn on the job while your organization winds up with the costs for their continuing training.
- Gain Access to Experts in Advanced Network Solutions
Many small support organizations or freelance consultants who concentrate on small company network support may excel at delivering connect-the-dots solutions but lack the background to work efficiently with complicated network infrastructures with a variety of operating systems, multiple offices, Voice over IP implementations, mobile workers, integrated financial and operational applications, eCommerce, and custom business applications. Progent's background with worldwide companies and Progent's extensive team of experts can benefit your small business because enterprise networks are by nature complex, integration problems demand in-depth understanding of in numerous technical disciplines, and reaching an acceptable degree of stability, availability, and security requires industry-proven processes.
- Build a Firm Basis for Growth
Small companies often start with an IT system cobbled together on a tight budget. Without a carefully designed architecture, a series of ad hoc fixes commonly get thrown on top of a tenuous structure. As a company evolves, stability and scalability issues can hinder the success of the business. These networks need thorough evaluation, intelligent strategic analysis, and broad-based expertise to migrate to a network infrastructure that can act as the solid basis to meet current business requirements and support future expansion.
- Partner with Solution Consultants, Not Product Resellers
Smaller businesses require guidance and insight to navigate through an increasingly complicated maze of technology options offered for enabling growth and enhancing productivity. They do not need an IT engineer or support organization that tries to sell them a product. Progent eliminates conflicted motives by not reselling hardware and software. Progent sells consulting and services exclusively. This permits Progent to match consulting support with the real interests of clients. Combining network consulting and product reselling can result in a conflict where the recommended solution is built around a preselected vendor rather than being based on the actual needs of a client.
How to Contact Progent
If your Topeka, Kansas company wants to contact Progent to ask about network outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.
Immediate Remote Technical Support
For immediate online technical support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).