Consulting Support Services for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time among the most popular products for maintaining mobile connectivity to messaging, calendars, web-based applications, and other vital business data. Progent offers Toronto, Canada businesses the services of BlackBerry-certified experts who can help businesses to manage their BlackBerry environments or transition efficiently to a modern mobile solution.

As the sophistication of small company IT technology has increased, and as the need for world-class protection, reliability, and disaster recovery has become the norm for businesses regardless of size, effective deployment and maintenance of BlackBerry technology has grown more difficult. To handle issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small organizations frequently turn to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the necessity for an in-house BlackBerry solutions specialist and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of knowledge, coupled with Progent's proven online service delivery model, provides small companies an economical solution for integrating RIM BlackBerry products seamlessly into their business information system.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, set up streamlined administration tools so you can monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, customize wireless applications, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Consulting Services for BlackBerry Enterprise Server
Research in Motion's high-end platform for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange Server, Lotus, or Novell GroupWise users to send and receive emails that are encrypted during transit to provide optimum security. BES Server also streamlines a wide variety of vital administrative jobs that span from smartphone deployment and updates to wireless security and fault tolerance.

BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry Enterprise Server to do basic jobs like:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Control user settings with BlackBerry's vast library of IT policies

Progent's BlackBerry-certified engineers can also help your company to utilize BES Server to implement important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Set up and manage BlackBerry's fault-tolerant architecture using VMware
  • Install BlackBerry devices remotely
  • Set custom management roles
  • Monitor and analyze the health of your system

Progent's Online BlackBerry-premier Support is Fast and Economical
For companies in Toronto, Canada who require quick and affordable help from a qualified RIM BlackBerry support expert, Progent delivers effective online help from a veteran network support staff who have delivered IT solutions to organizations in every state in the country. (See Progent's client testimonials.)

Online support avoids travel costs and enables specialists to solve problems rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and offer expert help in fields including troubleshooting synchronization issues, deploying BlackBerry BES Server, and designing a protected, fault-tolerant network architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help your company to perform basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned experts can also assist your business to troubleshoot a wide range of problems concerning synchronization, handset detection, messaging reconciliation, web access, mobile connections, Instant Messaging, PC application configuration, and Desktop Redirector.

As a top innovator in providing countrywide remote support for small company IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support expenses at a minimum and, by dealing with problems promptly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, configuring wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry engineers can also show you how to use administration software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and help your company to select and install sensible security configurations.

Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry consultant has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, deploy access control lists, control Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Help from a BlackBerry-Certified Specialist
In order to get in touch with Progent about professional expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.