Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most successful solutions for achieving mobile access to email, calendars, web applications, and other critical business data. Progent offers Toronto, Canada businesses the expertise of BlackBerry-certified experts who can help businesses to manage their BlackBerry environments or migrate smoothly to a modern mobile platform.
As the complexity of small business networks has expanded, and as the demand for world-class security, dependability, and recoverability has become the norm for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry technology has grown more challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small organizations frequently turn to external support professionals who offer expertise in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the need for an in-house BlackBerry solutions specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, coupled with Progent's efficient online support capabilities, gives small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their business information network.
Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to monitor and control BlackBerry smartphones throughout your company, define security policies that are right for your company, customize mobile applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.
BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry BES Server gives companies a centralized and safe mechanism for integrating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for applications like schedules, address books, tasks, instant messaging, and custom business software. Due to BlackBerry Enterprise Server (BES) integration with Exchange Server, users carrying BlackBerry smartphones can have effortless access to Exchange email as well as to IM-aware software through Microsoft Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified engineers can help you plan, configure, and maintain BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.
Professional BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are accessible online to deliver expert assistance to businesses in the Toronto region or throughout the state of Canada. Progent's seasoned online consulting experts have helped businesses solve computer problems and cut support expenses in each state in the United States and established a substantial base of loyal customers. (See Progent's client testimonials.)
Progent offers remote help for a wide selection of issues related to BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Major BlackBerry certifications earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can also help your company to resolve a broad array of issues concerning synchronization, device detection, messaging consistency, web browsing, mobile connections, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote support for small company networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support expenses low and, by solving problems promptly, optimizes the output of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs assessment, solution design, installation strategy and implementation, performance optimization, design of a high-availability environment, data backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a wireless system that meets your IT budget and supports your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to decide which management model and hardware products match your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions concerning alternatives for software versions, server hardware and mass storage, network design, and application configuration.
To maximize network protection, Progent's BlackBerry consultant can assist you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to perform network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.
Contact Progent for Help from a BlackBerry-Certified Specialist
In order to get in touch with Progent about technical assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.