Consulting and Technical Support for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless PDAs were at one time among the most successful solutions for maintaining anytime-anywhere access to messaging, scheduling, web applications, and other vital business information. Progent offers Toronto, Canada businesses the expertise of BlackBerry-premier experts who can assist organizations to manage their BlackBerry environments or migrate efficiently to a more popular mobile solution.

As the complexity of small business networks has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for companies of any size, successful deployment and support of RIM BlackBerry technology has become more difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small organizations often turn to external consulting firms who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to plan, manage, and repair BlackBerry-based solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient online support capabilities, gives small companies an economical solution for integrating RIM BlackBerry technology seamlessly into their information network.

Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined administration tools so you can track and control BlackBerry smartphones across your business, recommend security policies that are right for your company, customize mobile software, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored rapidly and thoroughly.

Consulting and Technical Support for BlackBerry Enterprise Server (BES)
RIM's advanced platform for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange Server, Lotus, or Novell GroupWise users to transmit and receive messages that stay encrypted during transit to ensure optimum data protection. BlackBerry BES Server also simplifies a wide variety of crucial management jobs that span from smartphone setup and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry Enterprise Server to perform basic jobs like:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control user settings with BlackBerry's extensive selection of policies

Progent's BlackBerry-premier consultants can also help your company to utilize BES Server to perform key tasks not supported by the less advanced BlackBerry BES Server Express. These tasks include:

  • Set up and manage BlackBerry's fault-tolerant infrastructure using virtualization
  • Install BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Monitor and report on the health of your BlackBerry system

Progent's Online BlackBerry-certified Consulting Services is Fast and Economical
For companies in Toronto, Canada who require fast and affordable access to a qualified BlackBerry support expert, Progent offers efficient online assistance from a veteran network support staff who have delivered network solutions to organizations in each state in the U.S. (See Progent's customer testimonials.)

Remote consulting services eliminates travel expense and enables specialists to resolve problems rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and can provide expert support in areas including resolving synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a secure, high-availability network architecture for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist your business to perform basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can also assist your business to troubleshoot a broad array of problems associated with synchronization, device detection, messaging consistency, web browsing, wireless connections, Instant Messaging, PC software configuration, and Desktop Redirector.

As a leader in delivering countrywide remote support for small company networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support expenses at a minimum and, by handling problems promptly, improves the output of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs analysis, solution design, roll-out planning and execution, performance optimization, configuration of a high-availability environment, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to create a wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which management approach and hardware products meet your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software versions, server hardware and storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security engineers to perform company-wide security assessment and compliance validation and recommend improvements to support your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about technical expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.