For office computer networks in the Toronto area, Progent's Microsoft-certified consultants offer online and on-premises assistance and troubleshooting services to resolve your computer network problems fast and affordably. Progent's expertise delivering online consulting and technical support gives you access to enterprise-class skills at prices small businesses can afford while avoiding the delays associated with onsite technical service calls.
If your Toronto small or midsize business is located outside of the larger metro area, your local resources for computer support may be limited in skills, or unavailable during urgent situations. This can allow challenging technical problems to go unresolved for too long, resulting in lost productivity and revenue. Members of Progentís large team of seasoned network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a diverse range of customers. This means you get not just the technical skills needed for the task, but an expert with proven methods for applying those skills and documenting the job in order to add maximum business value to your information network.
Best Practices Applied by Seasoned Consultants
Many organizations situated away from cities with plentiful network consultants utilize less qualified or unseasoned local consultants for critical network support. This can produce a network that is unstable or inefficient. Progentís staff of Microsoft and Cisco certified consultants average over a decade of hands-on industry experience, in the trenches of network support, providing a wide array of information system services for a diverse mix of customers. This means that with Progent you receive not just expert network engineering knowledge, but a consultant who follows computer industry best practices in using that knowledge to resolve real-world information system issues efficiently and in a repeatable way.
Online Support for Microsoft Windows and Cisco-based Network Environments
Progentís Technical Response Center offers expert online support for Windows and Cisco-based environments Nationwide. Progent's certified engineers have the expertise to assist you to analyze and resolve complex network problems quickly and cost effectively. The breadth of technical expertise represented by Progent's team of engineers allows them to escalate even the toughest issues to appropriate subject matter experts as necessary. Whether you need occasional phone support and online repair or ongoing availability of a Help Desk Technical Response Center, Progent's experts can provide your company with enterprise-level support without the cost and management hassle of maintaining a big in-house IT group.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for scanning the content of outbound email messages and attachments and preventing the transmission of sensitive or inappropriate data or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid being blacklisted and stay in compliance with industry privacy standards and government requirements such as HIPPA, Sarbanes-Oxley and PCI DSS. Learn about the entire ProSight series of affordable network management outsourcing services for small organizations.
MySQL Database Application Development and DBA Support
Progent's MySQL application programmers and database administrators offer affordable remote DBA or application development services and can help businesses of any size to configure and maintain MySQL in a dependable IT infrastructure that provides high levels of speed, expandability, and protection. Progent also has proven skill helping businesses port databases from Oracle to MySQL.
Some Examples of Remote Support Services Offered by Progent for Cisco Routers
Among the typical online Cisco router support services available from Progent are setting up hostname, IP addressing, routing maps, clock, security logon banner and user accounts; configuring iBGP, aggregate routing, static to EIGRP redistribution, and static route injection into OSPF; reviewing NAT configurations, routing tables, line settings and BGP peering arrangements; installing current IOS image; validating router failover; fixing VPN issues; creating a network diagram and documenting configuration; plus policy and availability planning.
Android Smartphone Integration
Progent's Android smartphone integration consulting services have extensive background providing remote and onsite support for businesses of all sizes who need to incorporate Android phones and tablets into their IT networks so that mobile clients can communicate and collaborate from anywhere. Progent has the range of know-how to resolve network issues that involve multiple manufacturers and that entail a combination of legacy and up-to-date information technology. Progent offers budget-friendly remote technical support to assist you with any stage of planning, configuring, managing and troubleshooting your BYOD environment. Progent can deliver occasional support to help you to handle particularly stubborn technical issues, or Progent can provide comprehensive project management services to ensure that you complete strategic IT initiatives on schedule and within budget. Progent can help with local, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training sessions to show you how to manage and operate Android phones and tablets securely and productively.
Cisco VoIP Phone and IP Video Phone Configuration and Support
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Unified CM, formerly named CallManager, or with Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM applications like Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, setting up SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Expert Wireless Engineering and Support
Progent's wireless technology consultants have broad backgrounds in the integration and maintenance of wireless networking technology and can assist your IT team to plan, configure, administer and troubleshoot wireless ecosystems that are secure, robust, scalable, easy to manage and operate, able to handle your critical applications, and transparently integrated into hybrid cloud networks. Remote and on-premises support available from Progent cover a variety of wireless solutions such as smartphone integration and management, Wi-Fi infrastructure planning and deployment, Wi-Fi site surveys, wireless VoIP phone configuration, and building-to-building wireless connections.
Microsoft Dynamics GP Customization and Training
Microsoft Dynamics GP 2015 R2 introduces a revamped design that enhances cloud integration, supports popular handheld devices, permits one-time login with Microsoft Azure Active Directory, and strengthens security. Progent's certified Microsoft Dynamics GP 2015 R2 consultants have the depth and breadth of knowledge and experience to address the critical IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the business value of your investment in this powerful platform.
Microsoft Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 incorporates key features initially designed for and refined on Azure, among the world's largest public clouds. This dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can help you to assess the advantages of Hyper-V 2016 for your organization, configure pilot environments to confirm the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network topology for a cloud-centric or hybrid installation, create and carry out a smooth migration strategy, educate your IT administration and support personnel, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment gives you maximum business value.
Consulting and Support Expertise for System Center 2016 Operations Manager (SCOM 2016)
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable availability for critical workloads by providing centralized, cross-platform monitoring of physical and virtual infrastructure deployed across on-premises systems and cloud environments. Progent's SCOM consulting group offers world-class remote and onsite support to help organizations of any size to plan, implement, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent's SCOM 2016 consulting experts can help you to migrate to Operations Manager 2016 from older releases of Operations Manager or from different monitoring products, or integrate a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 environment to include infrastructure based in public clouds by providing Azure integration consulting and Amazon AWS hybrid cloud solutions.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to help businesses of any size to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Planning and Configuration Support for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified consultants offer Aironet wireless AP planning and deployment consulting and Cisco Wi-Fi controller expertise so you can benefit from the 802.11ac Wi-Fi specification to triple the speed for your Wi-Fi LAN while expanding the coverage.
Failover Clustering Help for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover server cluster feature set built into the most recent releases of Microsoft Windows Server has been dramatically re-engineered to simplify the installation, setup, and administration of server clusters and to provide greater levels of system dependability, protection, efficiency, and flexibility. New or enhanced features include cluster Validation, revamped setup and deployment, improved cluster administration, new cluster infrastructure for maximum availability, better protection and quorum models, elimination of failure points, greater storage and RAM capacity, enhancements for geographically dispersed clusters, and live migration capability for Hyper-V virtual machines. Progent's certified failover cluster consultants can assist you evaluate the business benefits of failover clusters, design and implement an installation, train your network support staff to manage your failover clusters, deliver continuing consulting and support services, and create and test a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you you to create an affordable disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.
Contact a Progent Network Consultant Now
To find out how to access a Progent network consultant for online or on-premises expertise in Toronto, Canada, phone 1-866-776-4368 or visit Worldwide Online Computer Support.