If your business computer network is in Toronto Canada you now have quick online access to a UNIX, Linux, Solaris, macOS or Mac OS X, or CCIE-certified support specialist to assist with the toughest issues affecting your IT network. Progent retains one of the most extensive teams of UNIX and CCIE-certified consultants accessible remotely of any independent service organization in the U.S. or Canada. Rates are affordable, billing is by the minute, sign-up is quick, and service is unbeatable.
If your company is situated away from major metropolitan areas, support from UNIX or Cisco CCIE experts may be problematic when you have an emergency. This could mean lost income for your company, upset customers, idle workers, and defocused management. By utilizing Progent, you have access to a certified consultant who can deliver expertise whenever you have to have it to get your information system running.
Since Progent charges for phone support per minute, your business pays exclusively for services provided. Progent imposes no startup fee. Some online consulting firms apply large minimum payments or charge for every quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing policy avoid large invoices for quick fixes.
Because Progent bills for phone support by the minute, your company pays exclusively for services delivered. Progent requires no initialization charge. Many online support firms demand significant minimum time requirements or bill for each quarter hour or more. Progent's fine granularity and straightforward pricing policy save you from large tabs for quick repairs.
If your Canada company needs technical assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Support Services Special?
Progent's seasoned staff of online support professionals has a wide array of world-class information technology skills. This enables Progent's remote service experts to resolve the most complex network trouble faster than is possible with ordinary third-party service firms or with the internal IT resources usually available to small or mid-size companies. Progent has developed the tools and skills to fix technical issues efficiently in many different network configurations that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS or OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS or OS X, and CCIE support experts have qualified for professional certifications including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support experts also have a number of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional, and Design Associate.
To help businesses who run environments incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's online service team makes available the expertise of engineers who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers remote support from engineers who have earned the industry's top security credentials including CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge coupled with Progent's group approach to repairing technical problems streamlines trouble ticket escalation, if needed, to specialists with sufficient competence to resolve particularly intractable problems. This accelerates remediation of serious network problems, prevents system disruption, and minimizes maintenance bills.
For businesses in Toronto, Progent offers immediate online communication with a UNIX, Linux, Sun Solaris, macOS or OS X engineer for emergency assistance to repair information system issues that are affecting your business but are outside the scope of your on-hand IT support group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier network experts can connect to your computer environment by means of the latest remote troubleshooting utilities in order to provide fast and affordable analysis and resolution of serious computer issues.
Services Progent's Remote Support Specialists Can Provide Your Canada Business
Progent network consultants can provide expert help for a comprehensive array of UNIX/Linux, Apple, Cisco, and Microsoft Windows solutions such as:
Remote Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based technical service team can assist Canada small businesses with a comprehensive assortment of information products and technologies such as system architecture, messaging solutions, security consulting for computer systems and business operations, Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, VMware products for server economization and centralized administration, and migration from outdated systems to contemporary solutions based on updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's service experts can provide online troubleshooting for computers based on major variants of the UNIX platform including:
Apple macOS and OS X,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms such as
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent leads the IT consulting industry for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network engineers who are awarded this rare credential by completing intense testing supervised by Cisco. Most CCIEs work for large enterprises or national Internet service providers, and as a result their services are not easily available to smaller companies.
CCIE Premier consultants from Progent can help your business to plan, implement, and manage a converged information system that can streamline business processes, cut costs, and speed the path to profitability. By offering Cisco routers experience with Catalyst switches support and Cisco Aironet wireless products integration help, Progent can greatly enhance the business value of your information network in Canada. To find out more information concerning Progent's support for Cisco network appliances, refer to Cisco Network Consulting Expertise.
Microsoft Partner for Phone-based Consulting for Windows
Progent's Microsoft-premier online service professionals can provide computer system problem solving and consulting support for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the assistance of consulting engineers who can help your company with a broad range of platform practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid deployment consulting,
SharePoint Server development,
Microsoft Skype for Business Server configuration consulting and Lync 2010 migration, Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Premier Network Security Professionals
Progent provides you access to certified CISA, CISM, and ISSAP security consultants who offer a range of security solutions that can strengthen the protection of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against internal or external threats or assist you to recuperate quickly from an attack. Security solutions provided Progent include: in depth security audits utilizing technologies such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Nikto; fast recovery from malicious attacks; integrating firewalls; designing safe architectures for remote and mobile access; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and offering round-the-clock network monitoring. To read additional information concerning Progent's security support for small and midsize businesses, visit Progent's Professional Expertise for System Security.
Applications Services: Webinar Training, Programming, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative aspect of Macintosh computing by offering help services and education in imaging, sound, and video. Progent's support professionals can provide help in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group offers in-depth engineering expertise and education in special application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for popular Microsoft business applications such as Microsoft CRM, MS Project, Microsoft Word, and Excel. For more information concerning Progent's consulting, custom development, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Help Desk Support Options
Progent provides a selection of programs for Help Desk Call Center assistance : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a skilled roster of Cisco-authorized network infrastructure specialists. Progent's Call Center staff of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can provide your customers instant access to a large technical support team with extensive experience delivering phone support and remote access repair service for small and medium-size business networks. Progent's concentration is on giving the Help Desk Call Center a positive image as a key contributor to business performance, and Progent's target is to resolve rather than merely document problems. To learn more on Progent's Call Center service and outsourcing, go to Progent's Help Desk Call Center Support.
Progent's Online Technical Support Tools
Progent has deployed a set of customized tools, evolved over years of use, dedicated to allowing the most advanced standard of efficiency for providing online engineering support and repair for small and medium-size business information systems. Progent provides secure VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote connectivity allows the engineers of Progent's online support team to interface to your system remotely without breaching network security.
Progent's sophisticated service database software keeps thorough documentation of all service provided to Progent's clients. Each authorized Progent team engineer has the benefit of the history of support rendered to each client by any staff member. This database of trouble tickets and resolutions is organized as a readily searchable internal knowledge base that permits Progent's remote technical engineers to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support improves over time. Progent's certifications with major industry leaders including Cisco and Microsoft make available other vast support knowledge bases as well as to manufacturers' in-house technical staff that enable Progent's online service specialists to find the optimal resolutions quickly.
How to Contact a UNIX/Linux Consultant Now
To find out how to access a UNIX/Linux Consultant for online or on-premises expertise in Toronto, Canada, phone 1-866-776-4368 or visit Worldwide Online Computer Support.