If your business computer network is in Toronto Canada you now have quick online access to a UNIX, Linux, Solaris, macOS or Mac OS X, or CCIE-certified support specialist to assist with the toughest issues affecting your IT network. Progent retains one of the most extensive teams of UNIX and CCIE-certified consultants accessible remotely of any independent service organization in the U.S. or Canada. Rates are affordable, billing is by the minute, sign-up is quick, and service is unbeatable.
If your company is situated away from major metropolitan areas, support from UNIX or Cisco CCIE experts may be problematic when you have an emergency. This could mean lost income for your company, upset customers, idle workers, and defocused management. By utilizing Progent, you have access to a certified consultant who can deliver expertise whenever you have to have it to get your information system running.
Since Progent charges for phone support per minute, your business pays exclusively for services provided. Progent imposes no startup fee. Some online consulting firms apply large minimum payments or charge for every quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing policy avoid large invoices for quick fixes.
Since Progent bills for telephone-based support by the minute, your business pays exclusively for support provided. Progent asks for no startup charge. Many online support firms demand large minimum time requirements or charge for each fifteen minutes or longer. Progent's small granularity and simple billing model avoid unexpectedly large invoices for quick solutions.
If your Canada business needs technical help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's seasoned team of online consulting engineers offers a wide array of in-depth information technology skills. This allows Progent's remote service experts to resolve the most challenging technical problems more quickly than is feasible with typical third-party support organizations or with the internal IT resources usually available to small or mid-size companies. Progent has refined the technology and experience to fix technical issues efficiently in a wide variety of computer environments that feature mixtures of UNIX/Linux, Sun Solaris, Apple macOS or OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS or OS X, and CCIE consultants have been awarded major credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also hold a number of key Cisco credentials including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), CCVP, CCDA and CCDP.
In order to assist businesses that maintain environments featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's online support team offers the expertise of engineers who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security expertise, Progent offers online support from professionals who have earned a variety of security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing network problems streamlines service escalation, when called for, to specialists with relevant background to deal with particularly intractable support calls. This accelerates remediation of urgent network problems, prevents network disruption, and minimizes technical support bills.
For organizations in Toronto, Progent enables virtually instant online communication with a UNIX, Linux, Sun Solaris, macOS or OS X consultant for emergency assistance to fix computer problems that are threatening productivity but are outside the scope of your in-house network support organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier service team can connect to your computer environment via advanced remote troubleshooting technologies that allow them to perform fast and economical diagnosis and remediation of serious network issues.
Services Progent's Remote Consulting Experts Can Offer Your Canada Business
Progent's service specialists can deliver expert help for an extensive array of UNIX, Apple, Cisco, and Microsoft technologies such as:
Online Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X online computer service staff can assist Canada companies with a comprehensive assortment of information products and technologies including system architecture, messaging support, security consulting for networks and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X systems, VMware products for server economization and centralized administration, and migration from legacy systems to contemporary solutions based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts offer online troubleshooting for systems powered by popular variants of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX Operating System,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or common Linux packages including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent leads the computer support arena for offering fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are elite networking professionals who are awarded this advanced certification only after thorough testing administered by Cisco. Usually CCIEs are hired by big enterprises or nationwide Internet service providers (ISPs), and so their skills are not readily available to smaller companies.
CCIE and CCNP Authorized experts from Progent can assist you to architect, configure, and support a converged network infrastructure that can streamline operations, reduce expenses, and accelerate time to productivity. By combining Cisco integrated services routers expertise with Cisco Catalyst switches support and Cisco wireless technology configuration assistance, Progent can dramatically improve the business value of your connectivity environment in Canada. For more on Progent's expertise in Cisco infrastructure, visit Cisco Network Consulting Support.
Microsoft Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-certified remote service experts can deliver computer repair and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the expertise of support engineers who can assist you with a broad range of platform practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
MS Exchange Server 2019 deployment,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Exchange 2010 monitoring and support,
SharePoint 2016 migration support,
SharePoint Server 2019 planning and deployment,
Skype for Business configuration support and Lync Server maintenance, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Experts
Progent offers you access to certified CISA, CISM, and ISSAP security professionals who can deliver a variety of security services to strengthen the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or help your business to revive promptly from a breach. Security services available from Progent include: comprehensive security analysis using utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds and Nikto; quick recuperation from virus and worm attacks; integrating firewalls; establishing safe architectures for remote and mobile access; securing your messaging system from viruses, spam and DHA attacks; and offering continual proactive monitoring. To learn more concerning Progent's security services for small and midsize businesses, go to Progent's Engineering Services for System Security.
Applications Services: Online Classes, Customization, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Mac computing by offering help services and education in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team can supply in-depth engineering support and education in specific application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for popular Microsoft business applications including Microsoft CRM, Project, Microsoft Word, and Excel. For more information about Progent's expertise, programming, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Call Center Support Options
Progent provides several service offerings for Help Desk Call Center services that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed primarily for businesses who need the immediate availability of a professional Help Desk Call Center but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Help Desk team. Progent can act as a primary Help Desk for your business, serve as an escalation alternative for the most challenging technical issues, or be ready in overflow situations when your other resources are too busy. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk Call Center or enhancing your existing one, evaluating or programming Help Desk software products to address the particular needs of your company, or adding temporary personnel to work remotely in conjunction with your internal Help Desk Call Center resources to deal with high-demand events such as system upgrades. For more information about Progent's Call Center service and outsourcing, see Progent's Call Center Support.
Progent's Online Technical Support Technologies
Progent's sophisticated customer support reporting application keeps comprehensive documentation of all service delivered to Progent's customers. Each authorized Progent staff engineer has the benefit of the history of support delivered to every customer by any team engineer. This history of trouble tickets and resolutions is organized as an easily searchable proprietary database that permits Progent's remote technical experts to share their experiences with the whole team to ensure that the value of Progent's technical support grows over time. Progent's partnerships with major industry leaders including Cisco and Microsoft make available other extensive support knowledge bases and to vendors' in-house engineering personnel that enable Progent's online service experts to find the best solutions promptly.
How to Contact a UNIX/Linux Consultant Now
To find out how to access a UNIX/Linux Consultant for online or on-premises expertise in Toronto, Canada, phone 1-866-776-4368 or visit Worldwide Online Computer Support.