Fast Remote Support for Toronto Ontario Networks
Urgent Remote Support for Toronto SystemsFor organizations in Toronto Ontario, Progent offers remote support for computer systems based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have provided remote support to businesses in all 50 states in the United States. (Check out testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified network specialists to handle challenging networking problems, as well as the assistance of CISA and CISSP-accredited cybersecurity experts to help with high-level security design and troubleshooting jobs.

Progent's online technical support engineers provide excellent leverage due to the fact that they have the practical background and have access to the advanced technology necessary to solve most information system issues quickly. Efficient support reduces immediate expenses since solutions use up minimal chargeable minutes. Online support also eliminates the cost of dispatching an engineer to your site. Your company saves even more in incidental expenses by minimizing or avoiding system outages and associated losses due to business discontinuity, upset customers and vendors, unproductive workers, and distracted executives. Progent's extensive online consulting expertise is particularly valuable for organizations that depend on public clouds for critical network infrastructure or software like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises tech support may not be an option.

Progent's billing policy for online help is designed to leverage your IT service investment. Progent bills by the minute for phone consulting, so you are invoiced exclusively for the services that you actually get. Unlike typical online support organizations, Progent asks for no startup charge or minimum job duration. Progent's per-minute billing unit and simple policy for billing save you from scenarios where fast repairs somehow end up as major invoices. Progent's skill at disposing of technical issues quickly means your business saves cash.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has fine tuned an arsenal of optimized tools and field-proven processes which permit the highest level of effectiveness for remote engineering help and repair for IT systems of all sizes. Progent's Technical Response Center can link to your system remotely without compromising network security.

Progent's sophisticated customer support reporting system maintains detailed histories describing all service that Progent's clients have received. Progent's team engineers have access to the records of all help provided to every customer by any engineer. This history of trouble tickets and fixes is organized as an easily accessible proprietary knowledge base that allows Progent's online support professionals to communicate their experiences company-wide to make sure that the value of Progent's support grows daily. Progent's extensive list of certifications and close relationships with key industry leaders such as Cisco and Microsoft open up other massive technical databases and permit priority access to manufacturers' internal engineering staff with the result that Progent's online service experts can arrive at the best resolutions promptly.

Online support services provided by Progent to clients in Toronto Ontario include:

ProSight Managed Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, subscription-based managed services designed to enable small and mid-size organizations to utilize the same best-of-breed IT solutions used by many of the industry's leading corporations. The ProSight suite of IT management outsourcing services covers all key aspects of modern networking including email protection, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network operating efficiently by checking the state of vital assets that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT personnel and your Progent consultant so all looming problems can be addressed before they have a chance to impact productivity. Find out more about ProSight LAN Watch server and desktop remote monitoring services.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a unified, cloud-based solution for monitoring and managing your network, server, and desktop devices by providing tools for performing common tedious tasks. These include health checking, patch management, automated remediation, endpoint deployment, backup and restore, A/V protection, remote access, standard and custom scripts, asset inventory, endpoint profile reports, and troubleshooting assistance. If ProSight LAN Watch with NinjaOne RMM uncovers a serious incident, it transmits an alarm to your specified IT personnel and your assigned Progent consultant so emerging problems can be fixed before they interfere with your network. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services.
  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map out, monitor, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept current, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating tedious management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, locating appliances that require critical software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing suite of real-time reporting tools designed to integrate with the leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize key issues such as spotty support follow-through or endpoints with missing patches. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves network value, reduces management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with leading backup product companies to produce ProSight Data Protection Services, a family of management outsourcing plans that provide backup-as-a-service. ProSight DPS products automate and track your data backup processes and allow transparent backup and rapid restoration of vital files/folders, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss caused by hardware breakdown, natural disasters, fire, malware such as ransomware, human mistakes, ill-intentioned employees, or application glitches. Managed backup services available in the ProSight Data Protection Services family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these fully managed backup services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security companies to deliver centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter. For more details, visit Email Guard spam and content filtering.

  • ProSight MFA with Cisco Duo: Access Security, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you log into a protected application and give your password you are requested to verify your identity via a device that only you possess and that is accessed using a different ("out-of-band") network channel. A broad selection of out-of-band devices can be used as this second means of authentication such as a smartphone or watch, a hardware token, a landline telephone, etc. You may designate multiple validation devices. To learn more about Duo identity authentication services, refer to Duo MFA two-factor authentication services.

  • ProSight Shared Support: Outsourced and Co-managed Help Desk Services
    Progent's Shared Help Desk Service provides a seamless extension of your internal support staff. Client access to the Help Desk, provision of technical assistance, issue escalation, trouble ticket generation and updates, performance metrics, and maintenance of the support database are consistent whether issues are resolved by your in-house IT support resources, by Progent, or both. You have unrestricted versatility to expand or shrink your part of technical support activity as circumstances demand. Progent takes care of initial installation and provisioning of the professional services automation (PSA) software plus workflow documentation, validation and education. To learn more about ProSight Shared Support, visit ProSight Shared Help Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior-based analysis tools to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to automate the complete threat progression including filtering, identification, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge technologies packaged within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry information security standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent's consultants can also assist you to install and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management offer organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and tracking updates to your ever-evolving information system. In addition to maximizing the security and reliability of your IT environment, Progent's software/firmware update management services free up time for your IT team to focus on line-of-business initiatives and activities that deliver maximum business value from your information network. Find out more about Progent's patch management support services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported immediately to an alternate hosting solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save up to half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to obtain an unbiased assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management platforms available, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network assets conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a more manageable Active Directory system. Both also include one year of state-of-the-art remote network monitoring and management. Advantages can include easier management, improved compliance with data security standards, higher utilization of network assets, faster problem resolution, more dependable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent backup/recovery consultant. The interview is intended to assess your company's ability to block or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information concerning your existing antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective security and backup environment that aligns with your business requirements. For additional information, see The ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent can provide the services of world-class remote consulting experts for special information technology programs. Progent's rates for ongoing development or consulting tasks are set according to the qualifications of the consultants assigned. Progent's experience with these special fields of information technology enables customers to execute major initiatives within budget and on time. Progent's special remote consulting services include:

  • Call Center Support
    Progent's Call Center programs for businesses with environments that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk Call Center services, shared Help Desk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that handles all aspects of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides service desk support at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent's Help Desk Call Center consulting support can guide you in establishing an effective new Help Desk or improving your current organization, evaluating or enhancing Help Desk application software to address the unique demands of your corporation, or adding occasional online staff to supplement your in-house Help Desk group during unusually busy situations like software migrations, major upgrades, or installing new business software.

    Progent's Help Desk team of experienced information technology consultants provides your computer users in Toronto Ontario immediate contact with an efficient support resource with years of background providing phone consulting and remote diagnostics for computer environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's focus is to give the Call Center recognition as a solid enabler of company efficiency, and Progent's target is to fix instead of just record technical issues.

  • Applications Support: Education, Custom Development, and Troubleshooting
    Progent's Applications Experts staff provides online professional consulting expertise and education in special business application fields that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can provide expertise, customization, and training for Microsoft applications such as CRM, Microsoft Office Project, Microsoft 365 Word, and Office Excel. To read additional information about Progent's expertise, customization, and education services, visit Progent's Applications Experts Services.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the management of hybrid cloud environments through comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; cohesive integration of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consulting experts can provide advanced remote and onsite expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and install a new implementation of System Center2, expand or tune your current one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent can deliver businesses in Toronto Ontario online hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM) consulting services. Progent can customize Operations Manager to accommodate your business so that your computer support is proactive rather than reactive. By detecting possible problems before they expand into downtime, proactive monitoring can head off stressful and costly information system failures. Progent can also deploy network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft systems, or environments that support a combination of OS platforms.
How Your Toronto Business Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency online support with Microsoft Windows, macOS and OS X, or Linux environments, visit Progent's Urgent Phone-Based Support, phone 1-800-993-9400, or refer to Contact Progent. For companies and startups in Toronto Ontario, Progent's phone-based computer support specialists are ready to provide effective and economical IT support whenever your business has to have it. Over 20 years of delivering online technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has allowed Progent to acquire high-end troubleshooting skills and to refine online connectivity technology to repair computer problems quickly while eliminating the expense and lost time that comes with on-premises support visits.

Even if your Toronto office deals with a regular freelance support technician or employs a full time IT staff that know how to deal with ordinary computer problems, Progent's Microsoft and Cisco certified engineers can still provide an easy and seamless virtual expansion of your on-site resources in cases when your regular IT support personnel either don't have the availability or the expertise to handle sudden network crises or especially complicated integration projects.

Details of Progent's Online Computer Support for Toronto Ontario
Progent's phone help, remote repair, network security consulting, and system administration services offer companies in Toronto Ontario unparalleled leverage for your support investment. Whether you need occasional phone support and remote troubleshooting or full-time Help Desk support and network administration, Progent's experts can provide your office world class IT support while permitting you to eliminate the expense and administration overhead of maintaining a large in-house IT organization. Key features of Progent's online help services include:

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Partner consulting firm and Progent's staff size, breadth of technical expertise, fine tuned support tools, and familiarity with corporate IT allow offices to escape the limitations of excessive reliance on smaller consulting organizations, individual freelance consultants, or over-stretched internal IT help.

Progent stands out by providing:

How Does Our Company Start Getting Online Computer Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network help, visit Immediate Network Support.



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    Progent can provide cost-effective online consulting to help your business to design, deploy, and fix any facet of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you get past specific technical bottlenecks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or maintain a highly available, protected and scalable network infrastructure that aligns with your mode of computing. Progent also offers online or on-premises training for individuals or groups to help manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your IT network.

  • Microsoft 365 authentication Help and Support IT Consultant Microsoft 365 Deployment Readiness
  • Microsoft Azure enterprise hybrid cloud solutions Technology Professional 24/7 Google Cloud hybrid integration Contract Programmer
  • Microsoft Certified Consultant Services ISA 2006 Firewall Microsoft ISA Server 2006 Technical Consultant
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    Microsoft 365 and on-premises Exchange Professionals

    Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on time and within budget.

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    • Contract Programming Firm Amazon AWS Machine Image
    Amazon EC2 instances Programming Company

    Progent offers affordable remote support to assist companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewalls and VPN connections and can help you create all-cloud or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS services. Progent offers occasional consulting to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing to help you move to the Amazon AWS cloud on time and on budget.

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    • Remote Network Engineer Windows PC Simulation on Mac
    24x7 Windows PC Simulation on Mac Support and Help

    For businesses that have a mix of Apple Mac and Microsoft Windows computers, there exist two basic alternatives for running Microsoft Windows-dependent applications on a Mac: remote access to an actual Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a networked Windows-based PC to run Windows programs and share system resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on a Mac computer so that you can use Microsoft Windows applications directly. Progent's Mac technology consultants can assist your organization to maintain these solutions for using Microsoft Windows programs on your Apple Macs and can also help you to assess and install other products for Microsoft Windows platform simulation.

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  • Microsoft Small Business Server Specialist Microsoft SBS Server Professionals

    • Benefits for Home Based Network Engineers Job Opportunities
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    Progent's compensation model is built on contribution, so similar to being an independent consultant, your income is directly driven by your generated revenue. Some of our support staff stress lifestyle issues and elect to work at an easy pace, using our self-determined calendar to follow individual enthusiasms like hiking, car racing, skiing, fishing, travel, or sharing private time with relatives and acquaintances. Other consultants take advantage of the opportunity to earn big bucks via hard work and extended days. Progent fully encourages either end of the spectrum plus everything in the middle.

  • Microsoft Windows 7 Evaluation IT Consultants Windows 7 Migration Technology Consulting

    • CCNP Certified wireless IP phones and CUCM Technical Support
    wireless IP phones and Cisco Unified Communications Manager Network Consultant

    Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices intended for workers who are on the move within campus, hospitality, health-care or other venues where management wants portable phones that offer more control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless IP phones usually demands that IT teams set up and optimize many key pieces of your wireless environment including wireless access points, switches, wireless LAN controllers, and network management software. Progent's certified experts offer remote and on-premises support to help you create and administer a Cisco wireless IP phone deployment by delivering integration services that can range from troubleshooting the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.

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    • Emergency On-site Technical Support Macintosh
    Network Consultants Apple MobileMe

    Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and Exchange Server help, security services, and one-on-one education. Progent can help clients to migrate to macOS from OS X or other earlier editions of Mac OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad synchronization, or migrating to iCloud services. For computer networks built solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, integrating and maintaining a network environment that is available, safe, fast and able to achieve your organization's objectives.

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    • Postini Support and Setup
    24x7 Support Services Antivirus

    E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the security and management of company email by offering constantly updated spam and virus blocking, policy administration, content filtering, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and analysis tools as well as outbound email filtering to help you troubleshoot your e-mail system and define and regulate corporate security policy.

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  • Network Security Expert Darrin Johnson Specialists Progent Cybersecurity Experts in the News Consultants
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    Top Quality Mac and Cisco PIX Firewalls Setup and Support

    Progent's CISM-certified security staff can help you protect your Mac environment through professional services including performing security tests, recovery from virus and worm penetrations, configuring firewalls, integrating secure remote and mobile connectivity, installing automated programs for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the specific objectives of your corporate information system.

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    • Microsoft 365 Access Development Technical Support Services
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    Progent can assist your business to evaluate the many subscription options available with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and maintain hybrid solutions that seamlessly combine on-premises and cloud products and services.

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    Progent's Microsoft-certified SQL Server 2022 consultants can assist you to evaluate the business case for migrating to SQL Server 2022 and can deliver fast remote or on-premises contact with consulting experts in solution design and deployment, software programming, SQL Server management, and network security.

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  • Onsite Technical Support Microsoft Lync Server 2013 IM Emergency Lync Server 2013 dial plans Consulting Services
  • Outlook Web App and iPad Support and Setup Mac and Outlook Web App Help and Support
  • ProSight DPS ECHO Backup and Recovery Services Specialist Top Quality Remote Support Cloud Backup Security
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    Progent's Microsoft Certified professionals can provide expert support for corporate-wide deployments of Microsoft Exchange. Progent's experts can show you how to plan multi-location Exchange Server installations or updates and can provide local personnel to help large companies with installations of Exchange Server 2007 in the or any region served by Progent's consultants.

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    System Center Operations Manager Online Support Services

    Remote continuous monitoring, proactive alerts, and actionable reports are vital to maintaining the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management technology has advanced to the point that businesses of all sizes can afford a degree of protection that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as economical service packages created to assist your company to identify and fix a most network issues before they can hurt your business.

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    Progent provides small organizations a pair of specially designed security evaluation scanning packages that include, for a preset price, remotely administered scans of your network security profile which are analyzed by certified information security engineers who interpret the results of the scan, present unbiased summaries of your current network security, and make suggestions for improvements. Progent offers two complementary network security evaluation packages for external and internal scanning that are priced to fit the budgets of small companies while providing enterprise-quality evaluations of your network's vulnerability to assault.

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    CUE Online Consulting

    Cisco Cisco Unified Communications Manager, previously branded CallManager, functions as the heart of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified CM Express (CME) offer a borderless IP-PBX by integrating closely with unified messaging apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and on-premises expertise to help organizations of all sizes to build and administer CUCM environments by providing Cisco Unified Communications Manager configuration and technical support services that add optimum productivity. Progent can help with any facet of CUCM support and troubleshooting in areas that include integrating Cisco VoIP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE support, designing UCS server clustering solutions for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.

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    Open Now Windows 2000 Server IT Consulting

    Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the capability of your current Windows 2K Servers and can simplify system management, offer tech support and repair, and strengthen security. Progent can also show you how to create, justify, and execute a plan to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in setting up test installations to eliminate the obstacles involved with moving to Windows Server 2003 by identifying potential hardware and software compatibility problems.

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    Juniper J Series Firewall Cybersecurity Firm

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Progent's Microsoft-certified Windows 11 consultants offer a range of services for Windows 11 such as cloud solutions, mobile management, telecommuter access, data and identity security, streamlined deployment, and Help Desk Call Center support services.

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    Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E AP consultants offer economical remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.

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    Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that incorporates AI software and expert services to provide comprehensive endpoint detection and response.

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    • 24x7x365 RIM Blackberry Technical Support Services
    Immediate BlackBerry Desktop Manager Specialist

    Progent offers the services of RIM BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry technology economically and successfully, eliminating the requirement for an in-house BlackBerry expert and minimizing the expense and hassle of supporting a mobile workforce. Progent's BlackBerry engineers offer in-depth backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISA and GIAC-certified security professionals. This breadth of expertise, combined with Progent's efficient online support model, provides small companies an efficient option for incorporating BlackBerry devices and software productively into their information network.

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    • Small Government Cisco Services
    Consultant Small Government Cisco

    Progent has a long background providing a broad range of remote IT support and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in providing advanced online network consulting and has delivered network solutions to organizations in all 50 states. Online support eliminates travel costs and solves issues faster than onsite service calls.

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    • Troubleshooting Aironet 1700 Access Point
    Aironet 3600 Access Point Support Services

    Progent's Cisco certified Wi-Fi consultants offer affordable online and on-premises support for legacy and modern Wave 2 Aironet Wi-Fi access points and Progent can assist you to plan and maintain Wi-Fi environments that incorporate indoor and outside/industrial Aironet access points.

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  • Toronto, Mississauga, Markham, Hamilton SQL Server 2019 Computer Outsourcing Consultant Microsoft SQL Server 2016 Security Consulting Services
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  • Urgent Online Support Hybrid Microsoft 365 and Exchange Microsoft 365 hybrid solutions for Exchange Network Consulting
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    • Amazon AWS migration Coder
    Amazon S3 disaster recovery Integration

    Progent can provide affordable remote consulting to help companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.

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    • Postini Reseller
    Subscription Anti-Spam

    E-Mail Guard is Progent's economical antispam and virus defense managed service that offers small businesses world-class defense against spam, viruses, directory harvesting, and other types of email-borne assaults on computer systems. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated suite of web-managed spam filtering and virus protection services that stop email attacks before they can breach the network firewall. Perimeter Manager also lets administrators monitor and control their email systems, regardless of server vendor, hardware type, or geographic location.

  • Windows Server 2016 Disaster Recovery Planning Online Consulting Microsoft Windows Server 2016 Clustering Specialist
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    Progent's Microsoft-certified engineers can assist your company to automate desktop software update deployment by providing expertise with administration tools such as Microsoft System Center Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).

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    • Top VirtualPC for macOS IT Services
    24-7 Remote Desktop Connection Client for Mac Technology Consulting

    For companies with a mix of Apple Mac and Microsoft Windows desktops, there exist two basic solutions for running Microsoft Windows-only software on an Apple Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect an Apple Mac to a networked Windows-powered PC to run Microsoft Windows programs and share system resources. Virtual PC for Mac simulates Microsoft Windows on an Apple Mac system so you are able to run Windows applications directly. Progent's macOS and Mac OS X technology support experts can help you to maintain these solutions for using Microsoft Windows applications on your Apple Macs and can also help your company to evaluate and install other products for Microsoft Windows platform emulation.

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    • Support and Help Shared Support Desk
    Support Call Center Sharing

    Progent's Network Call Center Outsourcing Services for desktop support are intended specifically for small businesses who require fast availability of a Help Desk Call Center with expert phone support and effective escalation capability but who must work within a modest network support budget. Key components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Secure Remote Access Support, System Assessment, Expert Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.

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