Professional Online Service for Torrance, California Networks from World-class Engineers
Small companies have traditionally been underserved by major IT service firms. Some small companies permit themselves to become overly dependent on freelance consultants or small consulting firms who don't have the bandwidth or extensive knowledge to react quickly or effectively to network emergencies. Still other small companies turn to giant service providers that employ personnel trained to offer by-the-numbers solutions to common problems but who do not have the background and versatility to deal with the diversity of environments and absence of standards typical of small business IT systems.
Progent's proven approach to providing low-cost and successful technical service to small companies has made Progent among the top Microsoft-certified network consulting firms in the country. Progent has delivered remote help to businesses in every state in the United States (refer to Progent's customer testimonials).
For larger businesses, Progent offers co-sourcing services to supplement the technical skills of your internal network service personnel. This can save money and minimize technical risks for major projects like software design and development, disaster recovery planning, security evaluations, office consolidations, or software migrations and upgrades.
Progent can in addition offer the services of certified experts to assist your business to plan and implement your cloud computing strategy.
Key Technologies Serviced by Progent for Torrance, California Office Networks
A Microsoft-certified Partner consulting company that maintains a large group of Cisco Certified CCIE network consultants and Apple Computer certified consultants, Progent offers emergency troubleshooting and low-cost online consulting to Torrance, CA small businesses for a wide range of computer technologies including:
Service Delivery Alternatives for Torrance, California Companies
Progent has a selection of options for providing small businesses and local governments with cost-effective IT services for troubleshooting, consulting, hosting services, and network management outsourcing. Progent's model for providing network support services is based on the Help Desk operational structure common to larger IT groups. Progent's Help Desk Service Mechanism promotes fast support, thorough service records, dependable follow-through, and strict cost control across a range of IT support delivery modes that include online repairs, in-person help, top-level consulting, as well as server and application hosting.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
- Remote Service
Progentís Technical Response Center offers urgent and scheduled remote support for Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and worldwide. Progent's seasoned support experts can assist customers to troubleshoot and fix network issues without the cost or delay of in-person support visits. The experience of Progent's network engineers makes it possible to handle the majority of network issues quickly. For the most complex problems, Progent's depth of expertise allows the support team to escalate trouble tickets to world-class subject matter experts. Progent offers a convenient, web-based signup process for new clients to address emergency network problems and Progent bills by the minute with zero startup fees or minimums, so you pay only for the support you receive. Experts available remotely include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISSP-certified security engineers. Learn additional details about Progent's online computer support services.
- On-site Support
Progent offers onsite computer support for registered clients in larger cities in the United States. Progent's on-site service personnel can operate in tandem with Progent's online support experts to deliver small and midsize businesses the best of both worlds: on-premises support professionals when you require them as well as the on-line help of Progent's seasoned staff of IT engineers, security specialists, and business software programmers. The response time for in-person support calls is typically under one business day. Progent requires no start-up or retainer charge for registering as a Progent client for on-premises service. Learn more details concerning how and why to sign up for Progent's onsite network support services.
- Help Desk
Progent's Helpdesk Outsourcing Services are intended for small and midsize companies who require fast and reliable access to an online Help Desk with effective telephone assistance, remote troubleshooting tools, and enough technical depth for full escalation. Since smaller businesses typically are constrained by limited IT funds and can provide little management attention for dealing with network support, Progent's Help Desk Call Center Outsourcing Services can be the most efficient way to ensure that business computer networks stay up and running. Read more details about Progent's Help Desk services.
- Consulting Expertise
Progent provides small and midsize companies affordable availability of world-class IT professionals who can provide assistance with vital products and technologies including
- Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network design, company-wide network security engineering, fault tolerant network design, virtualization strategies, plus integration, programming and support for business software such as accounting, ERP, business analytics, CRM, and office productivity packages. Progent can provide assistance with one-shot projects including office relocations and major software migrations, extended initiatives like business analytics application development and support, database software development and DBA services, and web design, on-going support such as System Center 2012 Operations Manager support and SCOM 2016 consulting services for IT infrastructure monitoring and system management, or emergency response like disaster recovery and virus removal.
- Application Server Hosting
Progent offers hosting for key business applications such as Exchange and SQL Server in order to provide small companies with greater degrees of reliability, protection, and recoverability than is possible using the type of on-site data center that is practical for the majority of small businesses. Since Progent utilizes the same data centers that host the gear of many of the planet's largest information technology companies, Progent can save you the cost of building and maintaining the systems needed for enterprise-class environmental control, electrical failover, and redundant Internet connectivity. For hosted applications, Progent can also ensure that upgrades and revisions remain updated, security and efficiency is constantly tracked, and systems and data files are regularly archived and ready for full and prompt restoration. Learn additional information concerning Progent's hosting services for Microsoft Exchange Server and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting service offers full hosting services for the entirety of a small or midsize company's servers in a setting that not only delivers the top degree of availability and expandability but that is also easy for clients to transfer to another service provider or to bring in-house whenever your situation calls for it. Progent's Private Cloud hosting service is founded on tested virtualization techniques that allow businesses with mixed environments to save dramatically on the expense of hardware, system maintenance, and IT administration while achieving enterprise-class reliability and an unparalleled degree of vendor options. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in one centrally managed solution, can handle the multi- platform and non- standardized networks common with small companies, and keeps control of the licenses in the customer's hands so that moving to a new virtualized host is fast, safe, and inexpensive. This eliminates becoming a prisoner of a single hosting provider while still providing all the economies related to ASP and SaaS hosting services.
- Hybrid Cloud Migration Services
Progent offers advanced remote consulting services to help companies of any size integrate their networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage hybrid ecosystems that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid architectures that combine local IT assets as well as cloud services. To help you to integrate cloud services with networks, Progent can provide a variety of cloud migration support services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience providing advanced consulting services remotely, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Progent's low-cost ProSight portfolio of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning tools to defend endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to automate the complete threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection services deliver economical multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP environment that meets your organization's specific requirements and that helps you demonstrate compliance with government and industry data security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent action. Progent can also assist you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.
- ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services offer small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical files, applications and VMs that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your business-critical information. Find out more about ProSight DPS Managed Backup and Recovery.
- ProSight WAN Watch: Infrastructure Management
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their connectivity hardware like routers and switches, firewalls, and wireless controllers plus servers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating tedious management processes, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating devices that require critical updates, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email security solution that incorporates the technology of top information security companies to provide centralized control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper level of inspection for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.
- ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management personnel and your Progent engineering consultant so any potential problems can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Since the system is virtualized, it can be ported easily to a different hosting solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs or domains. By updating and organizing your IT documentation, you can eliminate as much as 50% of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to get an unbiased assessment of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory system. Both also include a year of state-of-the-art remote network monitoring and management. Advantages can include easier management, better compliance with data security regulations, higher utilization of network assets, quicker troubleshooting, more reliable backup and restore, and increased uptime. Read more about ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent information assurance expert. The interview is intended to help assess your company's preparedness to block or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information about your existing AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup environment that meets your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report.
Why Progent Is the Right Alternative for Torrance, California Businesses
Progent's staff size, depth of information technology expertise, and familiarity with enterprise network support enable small companies to avoid the problems related to excessive reliance on small service firms or independent consultants.
Working with Progent's Experts enables your business to:
- Avoid Excessive Reliance on Individual Support Consultants
For IT services, smaller businesses often depend excessively on freelance consultants. Though individual service providers have lower expenses than larger support organizations and can afford to charge nominally smaller rates, individuals are often too overworked to respond quickly to critical situations. If an independent consultant is busy with another client, sick, on vacation, or in training, the lack of backup staff may force your company to go without help during an emergency. The more your small business expands, network downtime or difficulties with critical applications get more costly. The money you thought you were conserving on a freelancer can be eaten up quickly due to lost productivity. In addition, when independent engineers encounter new problems, the lack of a large consulting group to count on for assistance requires them to train in place while your organization winds up with the costs for their continuing education.
- Gain Access to Experts in Complex IT Issues
The majority of smaller service firms or freelance consultants focused on small company network consulting may excel at providing routine fixes but lack the seasoning to deal efficiently with complex network configurations with a variety of platforms, many sites, Voice over IP implementations, remote workforces, interconnected accounting and analytical applications, data-driven web sites, and specialized business applications. Progent's background with global enterprises and Progent's large staff of experts can be valuable to your company because enterprise networks are by nature complicated, integration problems require thorough knowledge in numerous technical areas, and achieving an acceptable level of robustness, availability, and protection requires enterprise-tested best practices.
- Build a Firm Foundation for Growth
Small companies typically begin with an IT system implemented on a tight budget. Lacking a strong basis, a sequence of improvised fixes commonly get thrown onto of a weak foundation. As a company grows, reliability and scalability problems can obstruct the success of the business. Such environments need thorough evaluation, smart strategic analysis, and in-depth experience to upgrade to a network environment that will provide the reliable basis to meet critical business requirements and ease future growth.
- Partner with Solution Providers, Not Product Resellers
Small businesses require direction and education to work through an ever more complicated maze of technology options available for accelerating business growth and improving productivity. They do not need a network engineer or support firm that attempts to sell them products. Progent eliminates conflicted motives by not reselling any products. Progent offers services only. This allows Progent to align technical support with the genuine needs of customers. Mixing IT support and product reselling can lead to a situation where the recommended solution is built around a preselected technology instead of being driven by the true requirements of a client.
If your Torrance, California company needs to get in touch with Progent about IT outsourcing, consulting, or technical support, call 800-993-9400 or visit Contact Progent.
Immediate Online Technical Assistance
For immediate remote technical support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).