Professional Online Service for Torrance, California Networks from World-class Engineers
Small companies have traditionally been underserved by major IT service firms. Some small companies permit themselves to become overly dependent on freelance consultants or small consulting firms who don't have the bandwidth or extensive knowledge to react quickly or effectively to network emergencies. Still other small companies turn to giant service providers that employ personnel trained to offer by-the-numbers solutions to common problems but who do not have the background and versatility to deal with the diversity of environments and absence of standards typical of small business IT systems.
Progent's proven approach to providing low-cost and successful technical service to small companies has made Progent among the top Microsoft-certified network consulting firms in the country. Progent has delivered remote help to businesses in every state in the United States (refer to Progent's customer testimonials).
For larger businesses, Progent offers co-sourcing services to supplement the technical skills of your internal network service personnel. This can save money and minimize technical risks for major projects like software design and development, disaster recovery planning, security evaluations, office consolidations, or software migrations and upgrades.
Progent can in addition offer the services of certified experts to assist your business to plan and implement your cloud computing strategy.
Key Technologies Serviced by Progent for Torrance, California Office Networks
A Microsoft-certified Partner consulting company that maintains a large group of Cisco Certified CCIE network consultants and Apple Computer certified consultants, Progent offers emergency troubleshooting and low-cost online consulting to Torrance, CA small businesses for a wide range of computer technologies including:
Support Delivery Options Available for Torrance, California Companies
Progent has a selection of alternatives for providing small and midsize businesses with cost-effective IT services for troubleshooting, system architecture, hosting services, and IT management. Progent's paradigm for delivering computer support is based on the Help Desk structure common to larger IT support organizations. Progent's Helpdesk Service Model promotes fast support, thorough activity documentation, consistent follow-through, and tight expense monitoring across a range of IT service delivery alternatives that include online troubleshooting, onsite help, top-level consulting, plus server hosting.
Progent's Flat-rate Managed Services for Remote Network Management
- Online Service
Progentís Technical Response Center offers urgent and scheduled online assistance for Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and globally. Progent's certified support experts can help clients to analyze and repair network issues without the cost or time loss of in-person service calls. The background of Progent's IT engineers makes it possible to resolve the majority of network problems rapidly. For the most complex problems, Progent's depth of knowledge makes it possible to escalate trouble tickets to advanced subject matter experts. Progent provides a convenient, web-based registration process for new customers to address emergency network problems and Progent bills by the minute with no startup fees or minimums, so you pay only for the support you receive. Experts available online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and GIAC-certified security engineers. Learn more information concerning Progent's online network troubleshooting services.
- Onsite Support
Progent provides on-site technical assistance for registered customers in major metropolitan areas in the United States. Progent's onsite support technicians can work in conjunction with Progent's online service engineers to give small businesses the ideal combination: onsite service professionals when you require them plus the remote help of Progent's worldwide team of IT engineers, security specialists, and business application programmers. The wait time for in-person service visits is typically less than one business day. Progent requires no start-up or retainer fee for registering as a Progent client for on-premises service. Find out more about how to sign up for Progent's in-person network service.
- Help Desk
Progent's Help Desk Services are intended for small and midsize companies who need prompt and dependable access to a professional Help Desk Call Center with effective telephone support, online troubleshooting capability, and enough technical strength for all needed escalation. Because small and midsize businesses typically are constrained by tight IT budgets and can provide scant executive bandwidth for handling network support tasks, Progent's Help Desk Services can be the most efficient way to ensure that business information networks stay productive. Learn more concerning Progent's Help Desk outsourcing services.
- IT Consulting Services
Progent offers small and midsize companies budget-friendly availability of world-class IT professionals who can deliver help with critical technologies such as
- Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network infrastructure, company-wide network protection consulting, non-stop it system engineering, virtual server solutions, plus configuration, programming and training for business programs including accounting, ERP, business analytics, CRM, and productivity software. Progent can provide assistance with one-shot projects including office moves and major system upgrades, longer term initiatives such as business reporting application development and customization, relational database application development and DBA services, and web development, on-going support such as System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for IT infrastructure monitoring and network management, or emergency response such as disaster recovery and malware removal.
- Application Hosting
Progent can host key business applications like Exchange and Microsoft SQL Server to provide small and midsize businesses with higher levels of reliability, security, and performance than is feasible with the type of in-house data center that is achievable for the majority of small companies. Because Progent uses the same facilities that host the equipment of some of the planet's biggest information technology organizations, Progent can save you the investment in creating and managing the infrastructure needed for world-class cooling, power backup, and uninterruptible Internet access. For hosted applications, Progent can also see to it that upgrades and revisions stay updated, protection and efficiency is continually tracked, and systems are regularly backed up and ready for complete and prompt restoration. Learn additional information concerning Progent's hosting services for Exchange and other mission-critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting offers complete hosting services for the entirety of a small or midsize organization's production servers in an environment that not only delivers the top level of dependability and expandability but that is also simple for customers to transfer to a different service provider or to bring in-house when your circumstance calls for it. Progent's Private Cloud hosting is built around tested virtualization technologies that allow small businesses with mixed networks to save significantly on the costs of hardware, system support, and network management while achieving enterprise-class reliability and an unparalleled degree of vendor independence. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric applications in a single centrally administered service, can support the mixed- OS and non- standardized environments typical of smaller businesses, and keeps control of the software licenses in the client's hands so that moving to a different virtual host is quick, safe, and inexpensive. This eliminates becoming a prisoner of a single hosting provider while still providing all the cost savings associated with ASP and SaaS hosting alternatives.
- Hybrid Cloud Migration Consulting Services
Progent offers expert remote consulting services to help companies of all sizes connect their information networks with leading public clouds including Microsoft Azure and Amazon AWS. Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-based systems or in hybrid network models that combine local IT assets as well as public cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of background delivering high-level consulting services online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Progent's low-cost ProSight suite of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based analysis technology to guard endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to address the complete threat lifecycle including filtering, identification, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering through cutting-edge technologies packaged within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you demonstrate compliance with government and industry data security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent's consultants can also assist you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.
- ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables fast restoration of critical data, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, track, enhance and troubleshoot their networking hardware such as switches, firewalls, and access points plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating tedious network management activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding devices that need important updates, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading information security vendors to deliver centralized management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further layer of inspection for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.
- ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the state of critical assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT management staff and your Progent engineering consultant so all potential issues can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can eliminate up to 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to get an unbiased evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure devices adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a cleaner Active Directory environment. Both versions also include one year of advanced remote network monitoring and management. Advantages can include lower-cost network management, better compliance with government and industry security standards, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. Learn more information about ProSight Network Audits network infrastructure review.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's ability either to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your existing security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective AV and backup/recovery environment that aligns with your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.
Why Progent Offers the Right Choice for Torrance, California Businesses
Progent's size, breadth of technical expertise, and experience with enterprise IT support enable small companies to avoid the problems associated with over dependence on thinly staffed service firms or individual consultants.
Teaming with Progent allows your small business to:
- Prevent Excessive Dependence on Freelance Consultants
For network support, small companies sometimes rely heavily on independent engineers. Although freelance support providers carry lower expenses than more substantial IT service organizations and can afford to charge nominally smaller fees, they are often spread too thin to react quickly to urgent network problems. If a freelance engineer is busy with another client, sick, on vacation, or in training, the lack of backup personnel may force your company to go without assistance during an emergency. As your small business expands, network unavailability or problems with critical programs become more costly. The dollars you thought you were saving on a freelancer can be eaten up quickly because of lost output. In addition, when freelance consultants confront new problems, the lack of a large consulting team to rely on for help requires them to learn in place while your company winds up footing the costs for their continuing training.
- Gain Access to Expertise in Sophisticated Information Technology Solutions
The majority of smaller service firms or freelance engineers specializing in small business network consulting are capable of delivering routine solutions but lack the seasoning to deal efficiently with complex network infrastructures that have a variety of operating systems, multiple sites, Voice over IP systems, mobile workforces, integrated financial and operational software, data-driven web sites, and custom line-of-business applications. Progent's experience with worldwide enterprises and Progent's extensive team of experts can be valuable to your business because enterprise networks are inherently complicated, support problems require thorough knowledge in numerous technical areas, and reaching a high level of robustness, reliability, and protection calls for industry-proven leading practices.
- Create a Firm Foundation for Growth
Small businesses typically begin with a network cobbled together on a shoestring budget. Lacking a strong architecture, a series of band-aid repairs often get piled onto of a tenuous structure. As a business grows, reliability and scalability problems can hinder the productivity of the business. Such networks need proper assessment, smart business analysis, and broad-based experience to migrate to a network infrastructure that can act as the solid basis to handle critical business needs and ease downstream growth.
- Team with Solution Providers, Not Resellers
Small businesses require guidance and education to work through an increasingly complicated array of IT options available for accelerating growth and improving efficiency. They do not need an IT consultant or service organization that attempts to sell them a product. Progent avoids conflicted motives by not reselling hardware and software. Progent sells services and expertise exclusively. This permits Progent to align technical support services with the genuine interests of clients. Mixing network support and product selling can result in a conflict where the proposed solution is built around a preselected technology instead of being based on the true requirements of a client.
How to Contact Progent
In case your Torrance, California company needs to contact Progent to ask about network outsourcing, consulting, or tech support, call 800-993-9400 or see Contact Progent.
Fast Online Technical Support
For immediate remote help, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).