Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were once one of the most popular products for maintaining location-independent access to messaging, scheduling, web programs, and other critical business information. Progent can provide Tucson, Arizona businesses the services of BlackBerry-premier consultants who can assist businesses to maintain their BlackBerry environments or transition smoothly to a current mobile platform.

As the sophistication of small company networks has increased, and as the need for world-class protection, reliability, and recoverability has grown to be the norm for organizations of any size, successful integration and maintenance of RIM BlackBerry technology has become more challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses frequently turn to outside consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, dispensing with the necessity for an internal BlackBerry solutions expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, gives small companies an economical alternative for incorporating RIM BlackBerry products productively into their IT network.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to help you track and control BlackBerry devices across your business, recommend security policies that are right for your company, customize mobile applications, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored quickly and safely.

Tucson Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Tucson Metro Area.

Tucson Onsite IT Consulting
Progent locations in the Tucson Metro Area

City Street Address Contact Information
Tucson 5151 E. Broadway Suite 1600
Suite 1600
Tucson, Arizona 85711
Sales Phone: 520-448-0599

Link: Tucson Network Support Services

Consulting and Technical Support for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and support of RIM BlackBerry devices, offering a centralized platform for controlling key tasks like smartphone installation, upgrades, and retirement and also offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server delivers transparent communication between Microsoft Exchange, Novell GroupWise, or Domino messaging servers and BlackBerry handsets and allows over-the-air synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Assistance

BlackBerry BES Server offers a variety of data protection options starting with automatic encryption of messages transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows great flexibility in selecting degrees of security to match the specific requirements of your mobile network. Progent's BlackBerry authorized engineers can assist you to choose advanced security functions and activate them remotely. Samples of these wirelessly selectable security features include:

  • Lock down a BlackBerry smartphone
  • Erase information from a missing or stolen smartphone
  • Lock out Bluetooth
  • Activate internal protection against malware

BlackBerry Enterprise Server also offers versatility in selecting ways to prevent users from installing or executing unsafe or unauthorized software. Progent can help you to choose protective processes like:

  • List exactly which applications are permitted on the device
  • Block third-party applications from using persistent memory on the smartphone
  • Determine what functions third-party applications can access on the BlackBerry smartphone
  • Limit the kinds of connections external programs running on the device can establish
  • Prevent all external applications from being loaded or executed on the BlackBerry smartphone

Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For companies in Tucson, Arizona who require fast and affordable help from a qualified RIM BlackBerry support expert, Progent delivers efficient online assistance from a veteran support team who have delivered IT solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)

Online consulting services avoids travel costs and lets engineers solve technical issues quickly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and can provide professional support in areas such as resolving synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a protected, high-availability network architecture for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry engineer offers support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs analysis, system design, deployment planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to design a wireless solution that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry BES Server, assist you to determine which administration approach and hardware products match your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning options for software editions, server hardware and mass storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry-certified consultant can assist your company to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform network-wide security assessment and compliance validation and suggest improvements to support your BlackBerry environment.

Contact Progent to Get Assistance from a BlackBerry-Certified Expert
If you wish to ask Progent about consulting help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.