Consulting Support for BlackBerry Environments
BlackBerry SupportBlackBerry mobile smartphones were once among the most popular solutions for maintaining location-independent access to email, scheduling, web-based programs, and other vital business information. Progent offers Tucson, Arizona businesses support from BlackBerry-premier experts who can help companies to maintain existing BlackBerry environments or migrate smoothly to a modern mobile solution.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for companies regardless of size, effective integration and support of RIM BlackBerry technology has grown increasingly difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses frequently turn to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the necessity for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, coupled with Progent's proven remote support model, provides small companies an affordable solution for incorporating BlackBerry products productively into their IT network.

Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined administration tools so you can track and control BlackBerry smartphones throughout your company, define security policies that are right for your company, customize mobile software, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and safely.

Tucson Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Tucson Metro Area.

Onsite IT Consulting
Progent locations in Tucson Metro Area

City Address Phone Link
Tucson 5151 E Broadway, Suite 1600
Tucson, AZ 85711
520-448-0599 Tucson Network Support Services


Consulting and Technical Expertise for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry smartphones, providing a centralized platform for handling key tasks such as smartphone installation, updates, and retirement and also providing a strong infrastructure for data protection and high availability. BlackBerry BES Server delivers seamless integration between Exchange Server, Groupwise, or Lotus Domino email platforms and BlackBerry users and supports remote synchronization.

BlackBerry BES Server Integration Help

BlackBerry Enterprise Server offers a wealth of security options beginning with advanced encryption of messages sent between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple DES. BES Server also allows great flexibility in selecting levels of protection to match the specific requirements of your mobile environment. Progent's BlackBerry certified engineers can help your company to select advanced security functions and enable them wirelessly. Samples of these wirelessly configurable security settings include:

  • Lock down a smartphone
  • Erase information from a lost or stolen BlackBerry device
  • Lock out Bluetooth
  • Activate internal defenses against malware

BlackBerry BES Server also offers versatility in selecting how to prevent BlackBerry users from installing or running unsecure or unauthorized software. Progent can assist you to choose protective processes like:

  • Specify precisely what applications are allowed on the device
  • Prevent third-party software from using non-volatile storage on the BlackBerry device
  • Determine what resources third-party applications can use on the smartphone
  • Restrict the types of connections external applications running on the smartphone can initialize
  • Prevent all external software from being installed or executed on the BlackBerry device

How Progent Can Help You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization problems to designing mobile workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can help your company to carry out basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can in addition assist you to troubleshoot a broad array of issues concerning synchronization, device recognition, messaging consistency, web access, mobile connections, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online consulting services for small business networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry technical support costs low and, by dealing with problems quickly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical tasks including troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry consultants can also help you to use management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist your company to select and install sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about technical expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.