Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular solutions for achieving mobile connectivity to messaging, scheduling, web-based applications, and other vital business data. Progent can provide Tucson, Arizona companies the expertise of BlackBerry-certified consultants who can assist businesses to maintain their BlackBerry deployments or transition smoothly to a current mobile solution.
As the complexity of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for businesses of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has become more challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small businesses frequently turn to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven online service delivery capabilities, gives small companies an affordable solution for integrating RIM BlackBerry products productively into their IT network.
Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, configure streamlined management utilities to help you track and support BlackBerry devices across your company, define security policies that are right for your company, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.
Tucson Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Tucson Metro Area.
Progent locations in the Tucson Metro Area
BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry BES Server offers companies a centralized and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve data consistency for applications such a schedules, address books, tasks, instant messaging, and specialized business programs. Due to BlackBerry BES Server support for Exchange, mobile workers carrying BlackBerry handsets have effortless connectivity with Exchange email as well as to IM-capable software via Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can assist you to design, deploy, and troubleshoot BlackBerry BES Server so you can maximize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.
How Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has earned accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization issues to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can also help your company to troubleshoot a broad range of problems associated with synchronization, handset detection, email reconciliation, web browsing, wireless connections, IM, desktop application installation, and Desktop Redirector.
As a leader in providing nationwide online support for small business networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support expenses low and, by solving issues quickly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures including resolving enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, implementing over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry-certified engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help your company to define and implement appropriate security options.
Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange Server architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs analysis, system design, installation planning and execution, performance tuning, design of a fault-tolerant environment, data backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to design a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration model and equipment match your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning options for software editions, processors and mass storage, network topology, and application set up.
To maximize system protection, Progent's BlackBerry-certified consultant can assist your company to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to run network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
Contact Progent to Get Assistance from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about professional assistance for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.