For offices of all sizes in Tucson or anywhere in the state of Arizona, Progent can provide convenient, fast, and economical contact with Cisco CCIE-Premier network experts. Cisco CCIEs are world-class network professionals who earn this elite certification only after rigorous examinations administered by Cisco. CCIE-qualified engineers can handle the most complicated problems associated with network integration, repair, and optimization. Progentís CCIE-certified support specialists work closely with Cisco's internal engineers in analyzing problems with Cisco IOS or NX-OS software and developing temporary alternatives or receiving program updates to fix problems. A Cisco-qualified CCIE has the experience to isolate the cause of network difficulties whether from hardware or software.

Progent can provide fast and affordable online contact with a CCIE expert so your company can obtain timely assistance for complicated network issues that are affecting business productivity but are beyond the scope of your ordinary network support organization. Progent's CCIE-Premier support professionals can examine your system via state-of-the-art remote connectivity tools in order to perform rapid and economical analysis and repair of serious network problems.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or nationwide Internet providers, and consequently their skills are not easily accessible to smaller organizations. Progent is among the rare service providers to make CCIEs available to support small and medium sized businesses. In addition, Progent can provide fast contact with a CCIE remotely so you can get immediate help for urgent network issues that are hurting worker productivity. To learn how to contact a Progent CCIE for immediate assistance with your network, go to Progent's online network assistance.

Tucson Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Tucson Metro Area.

Tucson Onsite IT Consulting
Progent locations in the Tucson Metro Area

City Street Address Contact Information
Tucson 5151 E. Broadway Suite 1600
Suite 1600
Tucson, Arizona 85711
Sales Phone: 520-448-0599

Link: Tucson Network Support Services
Progent has one of the largest rosters of Cisco-premier CCIE consultants of any independent consulting firm in the United States. As a result, Progent can provide world-class skill in finding network infrastructure solutions focused on Cisco technology. Since Progent is also a Microsoft Partner and provides professional application support for a broad range of popular applications, Progent can deliver end-to-end information technology solutions that maximize the competitive value of your network.

CCIEs are an excellent value since their deep experience allows them to fix the most intractable problems quickly. In typical cases, less qualified consultants can spend hours or days wrestling with a problem that an experienced CCIE can resolve in just minutes. The majority of Progent CCIEs are not only expert at Cisco networking solutions, but also have multiple recognized industry credentials including Microsoft MCSE, and an important network protection credential such as CISSP or CISA. This allows Progent to offer comprehensive solutions that incorporate a wide array of technologies without incurring extra costs and interruptions managing too many consultants.

To learn more about Progent's professional support services for Cisco network technology, choose a subject:

Additional Support Services Available from Progent
Besides Cisco products and technology, Progent's consulting professionals can provide support for a variety of major areas of computer technology, making it possible for Progent's experts to provide complete IT solutions for companies of all sizes. A few core areas where Progent's IT consultants can provide high-level expertise are: By offering an efficient one-stop resource for IT generalists and application experts, Progent can tailor timely, cost-effective, and comprehensive IT solutions that match the unique requirements of businesses in Tucson or anywhere in the state of Arizona.

An index of content::

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Acronis Backup Consult Engineer
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CISM Software Consulting Firm Computer System Consultant for CompTIA CTT+
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Network Testing Lab Consulting
Bandwidth Throttling Test Lab Specialists

The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, creating efficient migration procedures, assessing and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent customers who lack sufficient internal resources to configure effective pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.

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Microsoft Certified Expert MS SQL Server Consultant Services
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Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the fast development of a new generation of high-end applications that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.

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Microsoft Communications Server delivers Instant Messaging and presence as part of an extensible, world-class solution offering advanced security, transparent integration with additional Microsoft products, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize cost savings and improved business efficiencies, enhanced worker productivity, and stronger intellectual property security with this simple-to-manage, highly available IM platform. Effective deployments of Microsoft Office Communications Server require careful planning and thought before installation. Progent's Microsoft-certified professionals can deliver the expertise necessary to deliver all the benefits of Office Communications Server throughout your whole corporation.

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Support and Integration for Fault-tolerant Interoffice Connections
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Progentís non-stop inter-site connectivity and fault tolerant network infrastructure engineers can help small organizations create fault tolerant Interoffice connectivity through fully redundant system architectures featuring automatic failover. Progentís CCIE engineers can plan and deploy high-availability Inter-office networks based on zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers affordable 24x7 interoffice networking.

Cloud Backup Security and Compliance Support and Help Consultants
Specialists for Solaris
Solaris Integration

If your office network mixes Solaris technology with Windows, Progent can help you to integrate your IT resources into a cohesive network that allows all your operating systems to run side by side for easy administration, transparent information exchange, high reliability, superior throughput, and strong protection. Progent's Sun Solaris and Windows integration assistance services feature network infrastructure configuration and support, support for Windows services for UNIX, online server monitoring and management, online network support and troubleshooting, on-site technical support, and Help Desk outsourcing.

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SCDPM 2012 Security Computer Consultant
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Progent's Microsoft-certified consultants can provide online or in-person expertise to assist businesses of all sizes to design, deploy, manage, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier releases of SCDPM or from another backup/recovery system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving especially stubborn issues, or comprehensive project management services. Progent can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.

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Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of all sizes to plan, implement, administer, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of SCDPM or from another backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for resolving especially stubborn problems, or full project management services. Progent's consultants can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.

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Support and Help for ProSight DPS Cloud Backup Services

ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup processes and allows fast recovery of vital data, applications and VMs that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical information.

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Progent can provide you with experts who can modify your Microsoft Dynamics ERP, MRP, and financial system applications to suit your particular company needs. Progentís Microsoft-certified consultants provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce integration support for secure, corporate-wide resource sharing plus integration with Customer Relationship Management programs.

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Progent's UNIX family consulting services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient single consulting firm to show you how to create and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.

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Progent has a long background delivering a full-spectrum of online network consulting and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the industryís pioneers in providing expert remote IT support and has delivered network support to clients in every state. Online support saves travel costs and solves issues more quickly than on-premises support.

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SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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Progentís IT outsourcing packages offer economical computer support for small businesses. Whether it involves planning system architecture, creating an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or creating an on-line business solution, outsourcing your network engineering services can contain costs and eliminate risks, permitting IT support expenses to increase in a more linear and manageable fashion than is feasible by assembling a bulky, knowledgeable internal IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and robust system architecture for your critical business software based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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Application Publishing with ISA Server 2006 provides greater protection of intranet resources while enabling increased efficiency by making these applications available to authorized remote users. ISA Server 2006 can protect corporate applications, services, and data across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-certified ISA Server 2006 consultants can show you how to design, deploy, configure, and maintain Internet Security and Acceleration Server on your network so that your business benefits from a highly functional and economical balance of protection, productivity, and speed.

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Progent's certified engineers offer technical support and network consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, integration, administration, and support expertise for Exchange 2003 Server include system design, deployment, project management, onsite and remote troubleshooting, Help Desk Call Center support, certified security consulting, and full-service IT outsourcing.

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Progent offers live remote training for an array of client applications and operating systems such as Microsoft Office Excel, Word, Publisher and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training offers the advantages of conventional physical classroom seminars, including instant interaction between clients and trainers, but eliminates the costs of travel and the challenge of trying to accommodate the schedules of many students. Offered to single students or groups of all sizes, Progent's live online training allows the teacher to conduct the seminar from a remote facility while the students can be dispersed across an office or all over the the U.S. Live online training utilizes powerful learning aids such as broadcast white boards, real-time questions, and shared applications. Classes can be brief and targeted to specialized subjects or longer in duration and wider in scope.

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Progent's Network Contact Center Outsourcing Services for PC desktop technical support are intended especially for small organizations who need immediate access to a Help Desk Service Center with expert telephone support and effective escalation options but who must work within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Optional Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.

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Progent's Solaris platform support services offer small businesses and software developers help with managing and supporting Solaris environments that operate with Microsoft-based networks. Progent can give your business access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you a convenient single consulting firm to help you create and manage a protected and reliable cross-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by combining Windows with major versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

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For businesses that have a combination of Mac and Windows desktops, there are two basic alternatives for running Windows-only applications on macOS or OS X: an external connection to an actual Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a networked Microsoft Windows-based computer to use Microsoft Windows programs and access network resources. Virtual PC for Apple Mac simulates Windows on a Mac system so you can use Microsoft Windows programs locally. Progent's Mac technology support experts can assist your organization to maintain these solutions for running Microsoft Windows applications on your Apple Macs and can in addition assist you to assess and install third-party solutions for Microsoft Windows platform emulation.

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Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, optimizing and fixing System Center Operations Manager environments and can provide companies of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure and Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to help you to fix critical issues detected by System Center 2012 Operations Manager.

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Progent's UNIX family consulting services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient single source to show you how to create and manage a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Slackware.

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Progent's Microsoft consultants can provide affordable online technical support and development services to help you to design, deploy, manage, and maintain Microsoft SharePoint 2010 environments that can include web sites that can function as portals, extranets, document management tools, wikis, data marts, business information systems, enterprise-wide search, Visio-driven workflows, and other tools to support and enhance teamwork. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar office productivity applications like Excel, Word, PowerPoint, and Project. Progent can help you to migrate from previous releases of SharePoint or move a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 solution.

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Microsoft Access Web App Designer
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Progent offers affordable remote support for all releases of Office Access including desktop and browser-based versions and can provide advanced assistance for Access application programming, database migration, performance optimization, report design, and troubleshooting. Progent also can provide tailored webinar classes for Office Access application programming and DBA services.

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ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital data, apps and VMs that have become lost or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your critical data.

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Progent's certified ISA Server consulting experts have extensive experience developing Microsoft-based security designs for IT networks with many sites, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business plan and deploy an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without limiting your productivity.

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Progent's Computer Help Desk Outsourcing Services are designed especially for small organizations who require immediate access to a Help Desk Call Center with professional telephone support and full escalation capability but who have to operate within a modest network support budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Optional Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.

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Progent's Microsoft-certified consultants can deliver affordable remote and onsite support to carry out your migration to Microsoft Exchange 2010, generate thorough documentation of your upgraded email environment, educate your IT team and users to get them ramped up rapidly on Exchange 2010, and provide continuing management consulting and technical support. Progent can also assist you to upgrade from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.

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Progentís staff of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional background, at the front lines of network service, performing a broad range of IT tasks for a large array of clients. Every Progent support professional shares a proven set of individual best practices which are incorporated into company-wide best practices training that Progent teaches its support personnel. This means that you get not just expert technical capability, but also a consultant with field-tested approaches for using computer knowledge to repair real-world network problems quickly.

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Progent has created special security packages designed to deliver larger institutions an objective and comprehensive network security assessment from a team of premier security engineers. All Progent's security evaluation bundles feature a suite of services including network scans from inside and from beyond the network security perimeter, expert analysis of results by certified security consultants, production of a report explaining the findings, plus a live concise executive summary and an in-depth interactive outbrief for internal IT administrators.

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Progent's disaster recovery support and business continuity engineers can help you design a disaster recovery strategy to prepare for an IT network disaster. Progent can help you define a comprehensive disaster recovery plan that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, fault-tolerant network architecture that takes into account availability issues covering a wide range of infrastructure technologies and processes.

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Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience configuring ISA Server-based security installations for IT networks with many offices, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your company in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security needs without adversely limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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Progentís private cloud hosting service allows small and midsize organizations to run mission-critical applications like SQL and Exchange from a secure Tier III data center on fully redundant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restoration. Smaller organizations can take advantage of Progentís private cloud to eliminate major capital costs for the purchase, maintenance, and operation of computer equipment and facilities while benefiting the highest levels of system availability and physical security.

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Progent's Microsoft and Cisco premier computer consultants offer expert help with a wide range of products and technologies and can provide that assistance by phone anywhere in the U.S. or in person in select cities throughout the United States and anywhere in . Progent offers remote help for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Microsoft Windows and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE network engineers for complex connectivity problems, as well as the the assistance of CISSP and CISM-qualified security consultants to handle high-level security planning and troubleshooting. Progent has provided online network support to companies in every state in the U.S.

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Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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Antispam Consultant
Support for Anti-Spam

Email Guard by Postini provides constantly updated spam and virus blocking, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and support firm. If your organization is too small to qualify for a standard Postini license, you can still get access to Postiniís Perimeter Management technology via Progentís E-Mail Guard antispam and virus defense aggregation program. Progentís expert email security professionals can help you develop an email safety plan that includes anti-spam and antivirus services and processes.

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Apple OS X Professionals
Apple OS X Online Troubleshooting

Progent's experts offer macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and email help, network protection services, and custom training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent can also assist you with Apple iPhone support and Apple iPad synchronization, or migrating to iCloud. For business environments built exclusively on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, integrating and supporting a network environment that is reliable, secure, fast and aligned with your organization's objectives.

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