Immediate Online Troubleshooting for Tucson Information Networks
Urgent Phone Support for Tucson SystemsFor businesses located in Tucson or anywhere in the state of Arizona, Progent provides online support for information systems based on any combination of Microsoft, Cisco, macOS and OS , or Linux/UNIX technology. Progent's Microsoft qualified professionals have delivered remote troubleshooting to companies in all 50 states in the U.S. (See recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified engineers to solve challenging networking issues, plus the assistance of CISSP-certified security consultants to handle high-level security design and troubleshooting jobs.

Progent's online technical support experts offer exceptional value because they have the real-world background and are equipped with the advanced technology required to resolve most network issues rapidly. Efficient support lowers direct costs since service calls accumulate minimal chargeable minutes. Remote support also eliminates the cost of dispatching an engineer to your location. Your organization benefits additionally in indirect costs by reducing or eliminating network downtime and associated costs stemming from business disruption, upset clients, idle employees, and distracted management. Progent's extensive remote technical support expertise is particularly valuable in environments that are dependent on public clouds for vital infrastructure or applications such as Azure, Amazon AWA, or Office 365 Exchange Online, where onsite support may not be useful.

Progent's pricing policy for remote help is designed to stretch your network support dollar. Progent charges by the minute for phone assistance, so you are billed just for the support that you receive. In contrast to typical online service organizations, Progent imposes no service activation fee or minimum fees. Progent's per-minute granularity and clean model for pricing avoid scenarios where fast repairs somehow turn into big invoices. Progent's penchant for disposing of technical issues efficiently means your business saves cash.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has mastered an array of optimized tools and proven processes that ensure the highest degree of efficiency for online consulting and troubleshooting for IT networks of all sizes. Progent provides protected Virtual Private Network support for VPN gateways from a variety of leading companies including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the engineers of Progent's online support team to communicate with your environment without violating network security.

Progent's powerful customer support reporting system includes detailed documentation describing all support that Progent's clients have been provided. Progent's team consultants have the benefit of the history of all help provided to every customer by every consultant. This archive of anomalies and resolutions is structured as an easily searchable internal database that permits Progent's online technical experts to communicate their experiences company-wide to ensure that the value of Progent's support improves daily. Progent's advanced certifications and working associations with major technology companies including Cisco and Microsoft make available additional extensive technical databases and permit fast response from vendors' internal support staff so Progent's remote service specialists can find optimal solutions quickly.

Remote support services provided by Progent to clients in Tucson and throughout the state of Arizona include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a selection of affordable, flat-rate managed services designed to allow small and mid-size businesses to benefit from the same advanced technology used by many of the industry's leading corporations. The ProSight series of network management outsourcing services addresses all key facets of information technology including email content filtering, security and compliance, automated backup/recovery, infrastructure monitoring and management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior machine learning tools to guard endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and offers a single platform to automate the entire threat lifecycle including blocking, identification, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services offer affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device management, and web filtering through leading-edge technologies packaged within one agent accessible from a single control. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP deployment that meets your company's unique needs and that helps you prove compliance with government and industry information security standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also help you to install and verify a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of critical files, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when needed, can help you to restore your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security vendors to provide centralized management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map, track, enhance and troubleshoot their networking appliances like routers and switches, firewalls, and access points as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding devices that require critical software patches, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so that any potential issues can be resolved before they can impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs or domains. By updating and managing your network documentation, you can save as much as 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an objective evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how closely the deployment of your core network assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a cleaner Active Directory system. Both also include one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost management, improved compliance with information security regulations, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and higher availability. See more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your company's preparedness to stop or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information concerning your existing antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient AV and backup/recovery environment that aligns with your business needs. For more information, see The ProSight Ransomware Preparedness Report.

Special Consulting Programs Offered by Progent
Progent can provide the skills of world-class remote consulting professionals for special information technology programs. Progent's rates for ongoing development or consulting projects are set according to the qualifications of the engineers required. Progent's experience with these important areas of computer technology enables customers to execute major initiatives within budget and on time. Progent's special remote consulting solutions include:

  • Help Desk Expertise
    Progent's Help Desk support programs for businesses with environments based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk Call Center outsourcing, virtual Helpdesk support services, and Call Center process consulting. Progent's Call Center outsourcing support services are a convenient solution for businesses who lack the resources to assemble and manage an internal Call Center but who want quick communication with a reliable Call Center with proficient telephone support plus the ability to escalate complex trouble tickets to high-level consultants.

    Progent's Help Desk Call Center consulting expertise can support you in establishing an effective new Help Desk or improving your established organization, selecting or enhancing Help Desk Call Center application software to meet the unique demands of your company, or providing temporary online personnel to reinforce your existing Call Center group to deal with high-demand events such as software transitions, major updates, or installing new business software.

    Progent's Call Center team of veteran network consultants gives your clients in Tucson or anywhere in the state of Arizona immediate contact with an efficient technical support resource with years of experience providing phone consulting and online repair service for IT systems based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux components. Progent's focus is to earn the Call Center the reputation as a crucial contributor to business success, and Progent's aim is to resolve instead of simply annotate technical problems.

  • Business Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Experts staff offers phone-based professional engineering expertise and training in key business application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, programming, and training for Microsoft business applications including CRM, Project, Microsoft Office 365 Word, and Office 365 Excel. To read additional information about Progent's consulting, programming, and training services, see Progent's Applications Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10; seamless management of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and configure a new implementation of Microsoft System Center 2016, expand or tune an existing one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent can deliver organizations in Tucson, or anywhere in the state of Arizona, online IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager support. Progent can customize SCOM to accommodate your business so your IT maintenance is proactive and automated. By uncovering possible trouble spots before they cause crashes, automated monitoring can head off inconvenient and costly information system failures. Progent can also utilize server and infrastructure monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft environments, or environments that support multiple OS platforms.
How Your Tucson Company Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about urgent online expertise with Microsoft, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Urgent Remote Support, telephone 1-800-993-9400, or visit Contact Progent. For offices and new businesses in Tucson or anywhere in the state of Arizona, Progent's online computer support engineers are ready to deliver professional and economical IT support whenever your business has to have it. More than 15 years of delivering remote tech support has earned Microsoft Partner status for Progent's consulting experts and has enabled Progent to acquire world-class troubleshooting skills and to fine tune online connectivity technology to solve network problems quickly while avoiding the expense and lost productivity associated with on-premises support visits.

Even if your Tucson business relies on a local independent consultant or employs an in-house organization that know how to deal with common network problems, Progentís Microsoft and Cisco certified consultants are available to offer a convenient and seamless virtual expansion of your local resources for situations when your usual IT support personnel either lack the availability or the experience to fix sudden network emergencies or particularly complex integration projects.

Features of Progent's Remote Network Services for Tucson
Progent's online help, Internet-based troubleshooting, network security consulting, and system management services offer businesses in Tucson or anywhere in the state of Arizona the greatest leverage for your IT investment. Whether you require one-time telephone help and Internet-based network repair or full-time Help Desk outsourcing services and system management, Progent's professionals can deliver your office enterprise-level IT support while allowing you to eliminate the cost and hassle of running a full-service internal IT staff. Highlights of Progent's National Remote Support services include:

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, depth of IT experience, fine tuned support software, and familiarity with enterprise networking allow businesses to escape the limitations of excessive reliance on smaller consulting organizations, individual freelance consultants, or limited in-house IT help.

Progent adds value by offering:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco qualified consultants average longer than a decade of hands-on industry background, at the forefront of IT support, performing a wide variety of technical tasks for an extensive array of clients. Every Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices training that Progent instills in its support personnel. This ensures that you get not only world-class IT capability, but also a support engineer with field-tested methods for applying computer knowledge to fix actual IT problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for online service and in-person visits by the minute. Consequently, you are invoiced exclusively for received services. Progent does not impose a more expensive rate for after-hours or urgent support, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no minimum fee and requires no monthly commitment for support services provided during regular business hours. Many support firms demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids large bills for fast fixes so you will not be tempted to allow simple problems to fester.

  • Full Documentation of Delivered Services
    Progent has developed a comprehensive support reporting system that records and organizes detailed documentation for all billed support activities. Unlike some independent consultants or local service organizations who provide minimal documentation or details of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support reports transmitted by each staff member to every client. The discipline of documenting and archiving service activity results in more effective service and avoids a variety of typical misfortunes such as when a service client is virtually held captive to a consultant who refuses to let go of vital service information.

  • 24x7 Network Monitoring with Microsoft Operations Manager
    Progent is one of the few support firms to provide 24x7 network tracking services powered by MS Operations Manager. MS Operations Manager causes your computer maintenance to be anticipatory rather than reactive. By uncovering potential issues before they result in lost productivity, network monitoring can save your information network from stressful and expensive availability losses.
How Does My Business Begin Receiving Online Technical Support from Progent?
To get started with Progent's online help services or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT support, visit Immediate Network Support.

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Apple Mac Firewalls Technology Consulting Services

Progent's certified security staff can show you how to secure your Apple Mac environment through expert support offerings including performing security audits, recovery from virus and denial of service attacks, setting up firewalls, implementing secure off-site and mobile connectivity, deploying monitoring software for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security plan adapted for the particular objectives of your corporate information system.

Computer Help Akron Canton Top Cisco Integration Specialist
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Security Management Engineers
IT Services for CISM

Progent can provide the expertise of CISM certified security consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and international standards of performance that IT security managers are required to learn. CISM gives executive management the assurance that consultants who have earned their CISM certification possess the experience and capability to deliver efficient security administration and consulting services.

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Configure in Stamford Danbury Greenwich Microsoft SQL Server Small Office Network Consultant Stamford Norwalk Shelton
Connecticut UNIX Onsite Technical Support UNIX Support Services
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Consultancy for QTS Data Center Consultant for QTS Internet Data Center
Consultant for Online Help Desk On-site Support
High-Availability Data Center Professionals
Non-stop Data Centers Computer Consultants

Progent's Data Center professionals can help you select high availability data centers that meet the specific requirements of your company. Fault tolerant co-location sites are especially attractive to small businesses because of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to create an on-site data center that offers even a basic degree of fault tolerance is too expensive for the majority of small businesses. Progent is ready to help you reap all the benefits of high availability data centers and 24x7 colo sites by offering a full array of consulting and maintenance services.

Consultants for VMware NSX Hybrid Cloud VMware NSX Security Consultancy
NetApp FlexPod Consultant
NetApp 7-mode Consultant

Progent can provide enterprise customers the services of a certified NetApp consultant to deliver online or on-premises expertise for NetApp's entire line of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN deployments quickly and affordably based on best practices.

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Altaro VM Backup Disaster Recovery Support and Help
Altaro VM Backup Offsite Consultants

Altaro VM Backup software offers small and mid-size businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also supports low-cost cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, item-level recovery capability for individual files and emails, extensive support for Windows Server CSV and for vCenter for managing large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a broad range of services to assist you to design, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.

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Cybersecurity Consultancy for SonicWALL PRO SonicWALL TZ Firewall Security Team
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UNIX, Windows Consultancy
Windows and UNIX Consultant

Progent can assist you to design and execute a smooth migration from a UNIX-based IT system to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity software, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to preserve your information and reduce productivity disruption by designing an effective transition strategy that protects your existing assets in UNIX software and technology. UNIX-to-Windows transition support expertise available from Progent include analysis of existing infrastructure, migration strategy and validation, Exchange migration expertise, data and application software migration, and server and storage system migration and consolidation.

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Cisco CCDA Part-Time Job
Recruiter Microsoft Consultant Contract Job

Progent is hiring a variety of full-time employees including solutions-driven Microsoft Certified Systems Engineers; system experts who have Cisco CCDP or CCIE credentials; and specialists in advanced network design with experience in mobile connectivity, wireless networking, high-availability environments, disaster recovery planning, data preservation, and virtual servers. Progent is also seeking desktop support experts, off-site troubleshooting specialists, and CISSP or CISM certified security consultants. Progent is also looking for experienced managers who can perform efficiently in Progent's high-growth, virtual office model. Progent contracts freelance consultants with proven knowledge and field experience in crucial IT areas beyond Progent's main technical concentration. Our Experts Group includes contractors who can provide advice and programming support for mission-critical applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess deep knowledge of non-Microsoft operating systems such as Linux, Apple OS, or Sun, or offer world-class help in areas such as telecommunications, web site design, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors qualified by Progent cooperate with our staff engineers to deliver comprehensive IT services for small business networks.

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Microsoft 64-bit Computing Consulting Services
64-bit Upgrade Technical Consultant

Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a network-wide move to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the key 32-bit programs which you want to keep plus the new 64-bit versions of software you wish to install.

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Engineer for CRISC Certified Risk and Information Systems Control Engineer
Onsite Technical Support for Windows 2003
Windows 2003 Computer Consultant

Progent's certified Windows 2003 Server consultants offer computer help and IT consulting for the entire family of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, configuration, update, and maintenance offerings include network planning, deployment, project management, in-person and remote network support and troubleshooting, Call Center outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.

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Carrier Routing System Onsite Technical Support
IOS XR Software Support and Setup

Cisco offers an extensive array of routers that includes appliances built to deliver the security, bandwidth, and availability demanded by customers ranging from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you choose and configure Cisco routers to establish a solid foundation for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, including Cisco's 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.

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Firewall Firewall Support Security Consultants
Firewall Setup for Juniper Firewall Juniper Routers Firewall Support
VMware Live Migration Specialists
Consultant for VMware

Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for on-premises networks, private and public clouds, or hybrid cloud systems. Progent offers world-class knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and hybrid cloud solutions that provide maximum uptime, data security, and application mobility.

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Glendale, Los Angeles County Technical Support Group for Microsoft Exchange 2016 Best Exchange IT Consulting in Los Angeles County
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Specialists for Private Cloud Hosting
Private Cloud Solutions Consulting Services

Progentís private cloud hosting allows small and midsize businesses to run mission-critical applications such as SQL and Exchange from a secure Tier III data center on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restoration. You can use Progentís private cloud to eliminate large capital costs for the acquisition, upkeep, and management of computer hardware and data center facilities while achieving world-class levels of network availability and physical security.

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Green Bay Microsoft Computer Solution Providers Consulting Group
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Help and Support for BlackBerry Exchange Technical Consultant
1900 Router Network Engineer
4000 Router Technical Support Services

Cisco has designed an extensive product line of routers including appliances designed to deliver the protection, performance, and reliability required by organizations ranging from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you support new users, open new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Routers.

Hialeah Florida Gentoo Linux, Sun Solaris, UNIX Support and Help Redhat Linux, Solaris, UNIX On-site Technical Support
Smartphone Consulting Services
Wireless Technical Consultant

Progentís professionals offer experience in a variety of technologies relevant to mobile networking including network infrastructure, Activesync, wireless protection, mobile e-mail, Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified experts can save your company work and expense by applying their wireless background to help you choose and integrate mobile networking technologies that make sense for your business. Progent can also tune your network infrastructure so that mobile data devices perform more reliably.

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Hyper-V Virtual Engineer Microsoft Hyper-V Virtual Server Administration Support and Setup
Non-stop Load Balancing Online Technical Support
Cisco DistributedDirector Integration Support

Progent offers high availability load balancing support that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. High availability load balancing vendors for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.

ISA 2004 Firewall Remote Support Services IT Consultant
IT Consultant for Windows Server 2012 Data Deduplication Remote Support Services
Juniper SSG550M Router Cybersecurity Companies
Juniper SSG520M Router Security Auditor

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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IT Outsourcing Computer Support Firms Norman, Cleveland County Network Assessment Norman Moore
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IT Outsourcing Group for Progent Microsoft Experts Computer Consultant
IT Support for Microsoft Exchange Server 2013 Exchange 2003 Server Network Assessment
Catalyst Ethernet Switch Online Technical Support
Catalyst Switch Troubleshooting

With the Catalyst line of switches for small and medium-sized companies, Cisco enables organizations to realize all the advantages of bringing intelligent services to their IT infrastructures. Cisco's switch technology makes it possible to enable features to make your IT network highly available to accommodate time-critical requirements, scalable to facilitate future growth, safe enough to guard restricted information, and capable of differentiating and managing traffic flows to streamline network performance. Progent's CCIE certified engineers can help you pick out and deploy Cisco switches that make sense for your company. Also, Progent's CISSP certified security specialists can help you create a comprehensive security plan and configure Catalyst switches so they powerfully enforce your security strategy. Catalyst switching products that Progent supports include the Cisco Catalyst 2940 switches, Catalyst 3750 switches, Catalyst 4948 switches, and Catalyst 6500 Series Switches.

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VMware NSX and Site Recovery Manager Consulting Services
VMware vCloud Director vCD Consulting Services

VMware's NSX network virtualization technology enables you to create complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation regardless of the hardware making up the underlying IP network. VMware Site Recovery Manager allows programmatic recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also permits transparent testing for disaster recovery, updates and fixes and can produce reports to confirm full service restoration, validate SLAs and prove DR compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the complete virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to plan, deploy, test and maintain a disaster recovery solution based on VMware SRM and VMware NSX.

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Integration Firm for Exchange 2016 Exchange 2010 Server Network Consultant
SMS Upgrade Online Support Services
SMS Server 2003 Migration Computer Consulting

Progentís Microsoft certified experts offer small and mid-size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver critical software rapidly and reliably to appropriate users, lower software expense and stay compliant by determining patterns of usage, improve Windows security by increasing your knowledge of vulnerability and by installing targeted patches, manage your mobile workforce through industry standards independent of connection or location, and reduce operational costs by efficiently exploiting the administrative capabilities built into Windows. Progentís SMS engineers can help you use SMS effectively for automated software and application installation, security patch administration, and asset monitoring management including software and hardware inventory.

Integration Group for BlackBerry Smartphone IT Consulting Group
Juniper IPsec VPN Intrusion Detection Juniper Networks Firewall Network Documentation
Lambert International Airport STL Microsoft Exchange Server 2013 Outsourcing Technology Microsoft Exchange Server 2013 Experts St Louis Missouri
Linux Consultant Services Boise City, ID Linux Onsite Technical Support Boise City Idaho
Local Small Business Computer Consulting Companies for Cisco Phone Support Baltimore Maryland
ISA Server 2006 Integration
Integration Support for ISA 2006

Application Publishing with ISA Server 2006 allows more control over intranet applications while supporting enhanced productivity by making these applications accessible to legitimate remote users. ISA Server can protect business applications, services, and information across all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-qualified ISA Server consultants can show you how to design, install, set up, and support ISA Server 2006 on your network so that your business benefits from a highly functional and affordable balance of protection, convenience, and speed.

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MS Certified Tulsa, Oklahoma Network Consulting Service Small Business Computer Consultants for Tulsa, Oklahoma
UNIX with Windows Online Support Services
UNIX with Windows Integration

If your company is developing UNIX or Linux applications in an environment that includes MS Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that frees you to focus on your field of strategic know-how while avoiding the continual hassle of maintaining your company information system. By using automated server monitoring and by providing online and in-person assistance when your company needs it, Progent offers an economical way for supporting an IT system that features excellent availability, security, and efficiency. Progent's developer support offerings include full-service information technology outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, 24x7 monitoring, and Help Desk Call Center support.

MS SQL 2008 Consultants Microsoft SQL 2008 Server IT Consultant
Mac Disaster Recovery Support Apple Macintosh Security Audits IT Consultant
Engineers for ProSight Managed IT Services for Small Businesses
ProSight IT Management Outsourcing Engineer

Progent's ProSight family of managed IT services are intended to provide organizations who maintain small internal IT support staffs with low-cost access to world-class management tools and technical experts. Advantages of Progent's ProSight line of managed services include flat-rate IT maintenance costs, smart automation of common management processes, ongoing adoption of new technology, graceful migration from older technology to modern solutions, improved fit between information technology with business goals, access to seasoned IT experts, and freeing up management to focus on business issues instead of fast-evolving computer technology.

Madison Baraboo Suse Linux, Solaris, UNIX Remote Consulting Suse Linux, Sun Solaris, UNIX Consultant in Madison, Dane County
ISA 2000 Server Network Consulting
Professionals for Microsoft Firewall

Progent's certified ISA Server consultants have extensive experience creating corporate security designs for information systems with many locations, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and deploy a configuration of ISA Server 2004 that supports your IT security requirements without limiting your network.

MiamiBeach Support services MiamiBeach, Florida Implementation
Mandriva Linux Specialist
Fedora Linux Computer Engineer

Progent's Linux support experts offer small businesses and developers support for administering and supporting Linux computers that run with Microsoft-based technology. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of experience offers you a convenient one-stop source to show you how to create and manage a secure and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

Microsoft Certified Partner Small Business Computer Consulting Company Phone Support for SanDiegoUCSD, CA
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Microsoft Certified Remote Support Subcontractor Contract Job for Computer Support in Pittsburgh
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Coder for Project Project Pro for Office 365
Microsoft Certified Partner Project Professional Reports

Progent's Microsoft consultants can provide advanced expertise in deploying, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide variety of affordable online consulting services based on proven best practices to assist businesses of any size to get all the benefits of this powerful project management solution. Services available from Progent include solution planning, software configuration and upgrades, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.

Microsoft DPM Professionals Remote Data Backup and Recovery Network Engineer
Macintosh OSX Remote Consulting
Configuration for Apple OS X Tiger

Progent's experts offer Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and email help, security services, and custom education. Progent can help clients to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad management, or moving to iCloud services. For business networks built exclusively on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and supporting a network environment that is reliable, safe, efficient and aligned with your organization's business goals.

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Microsoft IM Infrastructure IT Consultant Technology Consulting Services
Professionals for Private Cloud Hosting Services
Private Clouds for Small Businesses Consultant Services

Progent's Private Cloud Hosting service provides comprehensive hosting of a small company's servers in an environment that gives the highest degree of availability and expandability and is also easy to move to another host. Progent's Private Cloud Hosting services are based upon mature virtualization platforms that enable small companies with multi- platform IT systems to save dramatically on the expense of capital investments, system support, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.

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Microsoft and Cisco Certified Expert Microsoft Office Communications Server Support and Integration Video Conferencing Help and Support
Amazon Web Services hybrid cloud solutions Developer Firm
Amazon EC2 mobility Contract Development

Progent offers cost-effective remote support to help businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy cloud-based or hybrid cloud environments that efficiently integrate Amazon AWS resources. Progent can provide occasional consulting to help you to overcome complex technical issues or Progent can provide project management outsourcing to help you migrate to the Amazon AWS cloud on schedule and within budget.

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Migrations Microsoft Exchange Technical Support Organizations
High-Availability Internet Network Consulting
Fault Tolerant Internet Connections Online Help

Progent's Cisco-certified network experts can help you design an affordable, high availability Internet connection architecture that can achieve non-stop Internet access via a wide array of high availability Internet access technologies including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the latest techniques for high availability Internet connections to build an economical, completely redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet availability.

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Windows 2000 Server Consulting Services
Windows 2000 Computer Consulting

Progent's Microsoft-certified Windows Server 2000 consultants offer computer support and information technology consulting services for the entire family of .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, update, and support offerings include network planning, installation, documentation, on-site and remote support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.

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Progent's Management Technical Consultant
Progent Management Team Help Center

Progent's management team consists of industry veterans with decades of background providing network consulting, technical support, and strategic IT planning to organizations ranging from small offices to global enterprises. Great service requires great personnel, and Progent has put together a management team able to provide businesses with the best service value available anywhere.

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Training for Mac Office Excel
Entourage Classes

Progent can provide onsite training designed for individuals who want to broaden their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online training for Mac application software.

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Remote Management Professional
Peppercon eRIC Consultants

Remote server management cards give IT managers complete control of a server without the need for an on-site visit. Using remote server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and support a high-availability company network that includes remote management cards and Progent can use these remote management cards to provide low-cost off-site technical assistance. Progent has experience with a number of remote management cards such as Aten remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.

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IT Consultants for Microsoft SBS Premium Add-on

Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server 2011 requires a network consultant with hands-on background and broad knowledge in planning and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and troubleshooting network solutions powered by the Microsoft SBS line of servers and applications.

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New Orleans, Kenner Remote Suse Linux, Sun Solaris, UNIX Technical Support Online Support
Texas Small Office Network Consultants
Kentucky Outsourcing Company

Progentís Technical Response Center offers nationwide extended hours remote support for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-qualified support engineers offer after-hours phone support and remote direct computer access to isolate and repair network problems quickly and affordably. The scope of IT experience available from Progent's team of country-wide service engineers allows Progent to escalate even the most difficult problems to appropriate experts as needed. For critical problems, the TRC endeavors to answer your request for service within one hour.

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SQL Server 2014 Backup Encryption Specialist
SQL Server 2014 Azure Backup Online Technical Support

Microsoft SQL Server 2014 incorporates significant improvements in critical areas including speed, availability, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly with all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services including system design, configuration, management, remediation, and software development services to help organizations of any size to achieve fast return from their SQL Server 2014 investment.

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Online Help Mesa SharePoint Server 2010 Help and Support
Technology Professional for Database Development
Consulting for Database

Progent's Microsoft-certified database application consultants offer small and midsize businesses remote DBA and programming services for leading database products such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include installation and integration, database architecture and coding, management services, replication and synchronization strategies, storage management, performance tuning, migration, information security, backup/restore systems, troubleshooting, and training.

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Computer Consultant for Help Desk Software Selection and Deployment
Virtual Help Desk Engineer

Progent's Microsoft and Cisco certified Consultants provide several ways to help mid-size and large businesses create an efficient and successful internal Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, executive reporting, education of in-house staff, and documentation of processes. Progent's Software Evaluation and Deployment Services help organizations sift through the numerous high-quality Help Desk application programs on the market and determine what products might be too expensive, miss critical functions, or align badly with your organization's corporate culture. Progent also provides temporary staffing for businesses who need to augment their in-house Help Desk staff for special tasks or to substitute for absent or indisposed workers.

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Online Troubleshooting for Cisco RADIUS Security Cisco VPN Technology Consulting Services
Network Infrastructure Monitoring Technology Professional
ProSight IT Management Outsourcing Consultancy

Progent's ProSight portfolio of managed IT services are intended to provide businesses who maintain small in-house network support teams with affordable help from enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed services include predictable IT maintenance expenses, automation of common management processes, ongoing absorption of the latest technology, smooth migration from legacy technology to up-to-date solutions, close alignment of information technology with business goals, guidance from seasoned IT experts, and freeing up management to focus on business issues instead of ever-changing network technology.

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Outsourcing for SharePoint 2013 Microsoft SharePoint Server 2013 IT Services
Small Business Computer Consultant for South Carolina
Hawaii Network Consulting Companies

Progentís Technical Response Center (TRC) offers low-cost nationwide extended hours online help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-qualified support engineers provide extended hours telephone support and remote direct computer access to troubleshoot and resolve technical problems rapidly and affordably.

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Consulting Services for Oracle database administration
Consultants for MySQL DBA

Progent offers cost-effective remote access to an Oracle MySQL administrator or application developer and can help organizations of all sizes to integrate and maintain MySQL in a dependable network infrastructure that provides advanced speed, expandability, and protection. Progent also has proven skill helping businesses migrate databases from Oracle to MySQL.

Phoenix, AZ Computer Service Companies Phoenix, Arizona Networking Company
Server Consolidation Support Outsourcing
Server Management Engineer

With virtual server technology, businesses are able to run many virtual machines on a single actual server. Virtualization technology enables companies to gain all the advantages of server isolation, while avoiding the expense associated with purchasing extra server hardware. Virtual servers are also the enabling technology behind private clouds, which offer major advantages including reducing the costs of hardware, datacenter facilities, and administration while improving data security, network availability, and recoverability. Other important server management options include network monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management specialists can assist you with all aspects of server consolidation and administration to allow your business to cut expenses and save time.

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For answers to frequent questions about being employed by Progent, visit Jobs at Progent Frequently Asked Questions.

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Tech Consulting for Solaris Online
Linux Online Engineers

Progent provides national online phone support and troubleshooting services for companies who run UNIX or Linux environments or whose IT systems include a combination of UNIX/Linux and Microsoft Windows products. Online network consulting offers maximum leverage for your IT dollar by preserving user productivity and limiting the time charged for computer analysis and repair. Advanced remote support tools and skilled service specialists and engineers combine to enable Progent to solve the majority of IT problems without squandering time and money by traveling to your location. In the vast majority of situations your network problems can be remediated over the phone or through a mix of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP qualified security professionals to help with the most difficult system problems.

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Progent's Experts Team provides support in important technologies including Apple OS networking and programs; Support for Linux-powered, UNIX-powered, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Line-of-business and vertical application help; CIO, business analyst, and project management services; Special applications development and deployment; Web, electronic business, EDI, and client information portal development and deployment; SQL support and efficiency help; Management information expertise; and Telecom systems support.

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Remote Support for wireless IP phones and CUCM CCNP Certified wireless IP phones and Aironet APs Consulting
Consult for CISSP Certified Cybersecurity Auditor
Specialists for CISSP Certified Security Analyst

Progent's CISSP-certified cybersecurity consultants can help businesses of all sizes with any facet of information system security. Progent can help create cost-effective cybersecurity systems that guard a small office from advanced threats or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate local, remote, and mobile users accessing IT resources spread across multiple physical sites and public and private clouds.

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ProSight Virtual Hosting Consultant Services
Specialists for Private Cloud Virtual Datacenter Hosting

Progent's ProSight Virtual Hosting service offers proven virtualization architecture, a world-class data center facility, and the support services of Progent's Microsoft-certified consulting team to provide small and midsize companies with a comprehensive IT outsourcing solution that improves network availability and protection, reduces management distraction, and cuts costs. With Private Cloud Hosting, a smaller business can have each of its operating system platforms and critical application servers hosted in a secure and fault tolerant facility on a high-performance, high-availability virtual server set up and supported by Progent's computer service experts.

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Operations Manager Technical Support Services
MOM On-site Support

Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and troubleshooting SCOM environments and can provide organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.

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Internet Access Consultant Services
Internet Carrier Selection Engineers

Progent can provide the cost-effective services of online Internet connectivity consultants to assist your organization to assess or enhance your ISP services so your Internet access solution aligns with your business requirements. Services provided by Progent's engineers include assessment of your existing bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and overseeing a smooth move to a new ISP and/or service plan. Network provisioning can include enhancing current routers and switches and deploying new ones, implementing firewalls, and designing fault-tolerant BGP configurations.

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Macintosh OSX Remote Support
OS X Network Engineer

Progent's experts offer Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and email help, security services, and one-on-one education. Progent can help clients to migrate to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone integration and Apple iPad synchronization, or migrating to iCloud. For computer networks based solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is available, safe, efficient and able to achieve your organization's business goals.

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Windows and Solaris Technical Support
Windows and Solaris IT Services

Progent's UNIX platform support services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience offers you a convenient single source to show you how to build and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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SharePoint Configuration SharePoint Server 2013 Help and Support
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Operations Manager Network Consultants
Microsoft System Center Operations Manager Online Technical Support

Progent provides a selection of network service packages for small companies. These IT outsourcing and network monitoring solutions are based on the proactive problem solving abilities of Operations Manager 2007, a state-of-the-art network and IT support software platform that tracks the reliability, performance, and safety of your information system and identifies potential problems before they can bring down your network. With Progent's economically priced network service packages, small organizations can select a simple co-sourcing package based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package.

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Windows Server 2016 Containers Professionals
Integration Services for Windows Server 2016 Hyper-V

Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a DR system based on Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness.

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PowerPivot for Excel Outsourcing
SQL Server 2012 AlwaysOn Availability Groups Consultants

Progent offers the support of Microsoft-certified consultants as well as experienced software developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and data security consultants to assist you to evaluate the likely benefits of SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and define an efficient and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

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Citrix XenServer Consulting Services
Citrix Essentials Consulting

Citrix offers a comprehensive family of products that provide enterprise-grade manageability, scalability, and performance for virtualizing servers and for centralized delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified consultants can help you to evaluate the strategic benefits of Citrix virtualization products and help you design, validate, deploy, optimize, and support Citrix virtualization platforms.

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Network Consultants for ISA 2004 Standard Edition Server
Consultants for ISA 2004 Server

Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds creating corporate security designs for IT networks with many locations, mobile workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size business design and implement an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without limiting your productivity.

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Remote Network Monitoring Consultancy
Consult for ProSight Network Management Outsourcing

Progent's ProSight family of managed services are designed to offer businesses who have minimal in-house IT administration and support teams with affordable help from world-class management tools and technical expertise. Advantages of Progent's ProSight line of managed services include fixed network maintenance expenses, automation of common administrative processes, continual absorption of the latest information technology, graceful migration from older systems to current solutions, close alignment of information technology with business goals, access to seasoned IT experts, and allowing management to focus on business rather than ever-changing information technology.

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Mac Technical Support Professional
macOS Online Services

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Remote Troubleshooting for Microsoft SQL Server
MSSQL Technology Consulting Services

SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class programs that can provide your company a critical competitive advantage. SQL Server provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET platform.

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Apple Certified Technical Coordinator (ACTC) Migration Consulting
Remote Support Services for ACHDS

Progent offers clients access to consultants who have been awarded some of the computer industry's most prestigious credentials. Progent thinks that clients have the right to know that their IT service providers have accredited testing as well as extensive practical experience so that Progent's customers can engage Progent's support with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially better vendor help than is available to non-certified service providers, allowing Progent to deliver clients a higher level of computer support. In other cases, recognized certifications such as CISA or ISSAP for network security can help corporate customers to show compliance with regulatory demands by using the services of recognized industry experts.

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Computer Engineer for SCCM Intune Integration
SCCM and Windows Server On-site Technical Support

Configuration Manager automates application and device deployment across multiple sites, centralizes security and compliance settings management, keeps track of network resources, guards against company data leakage, performs health reporting, allows secure self service, and delivers a common point of control for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help businesses of any size with any facet of designing, installing, using and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.

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Solaris Remote Computer Outsourcing Consultant
Sun Solaris Remote Service Providers

Progent provides nationwide remote help and troubleshooting services for businesses who operate Solaris environments or whose IT systems include a mix of Sun Solaris and Microsoft Windows products. Online IT help provides optimum return for your IT dollar by preserving user productivity and limiting the hours charged for computer analysis and repair. Sophisticated online access technology and experienced service specialists and consultants combine to enable Progent to solve most network issues without wasting time and expense by traveling to your site. In the vast majority of cases your network issues can be remediated by telephone or through a combination of phone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM qualified security specialists to assist with the most difficult network issues.

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Support and Setup for Firesight
Firepower Technical Consultant

The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your existing PIX or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, optimize, manage and troubleshoot firewall environments built around ASA firewalls with Firepower Services.

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iPhone and Skype for Business integration Online Troubleshooting
Network Engineer for iPhone and Office integration

Progent offers cost-effective remote assistance to help you to design, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or maintain a resilient, secure and efficient infrastructure that aligns with your mode of computing. Progent also offers online or on-premises training to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that maximizes the business value of your information system.

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Exchange 2010 Compliance Support and Integration
Exchange 2010 Upgrade Help and Support

Progent's Microsoft-certified consultants can provide affordable online and onsite support to implement your migration to Microsoft Exchange 2010, generate thorough documentation of your upgraded messaging system, train your network support team and end users to get them up to speed quickly on Exchange 2010, and offer continuing administrative services and engineering help. Progent's consultants can also help you migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.

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Progent's company culture will allow you to become a more capable consulting professional by improving your technical knowledge and boosting the loyalty of your customers. Progent delivers this commitment by recruiting the top professional experts for you to work with, providing a state-of-the-art system architecture, using custom application tools to deliver the maximum quality of support, and by optimizing our operational models for attracting and maintaining clients.

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Enterprise Windows On-site Technical Support

For enterprises with branch offices in Northern California or any region served by Progent's engineers, Progent's Microsoft-certified IT support experts and authorized Cisco network consultants can provide a variety of IT consulting services such as project planning, Sarbanes Oxley compliance, site moves, corporate security, system design, on-site or phone-based branch office support, and troubleshooting for collocation hosting facilities. A Progent network consultant can help you plan a multi-site information system that makes efficient use of collocation facilities and Internet hosting sites. Progentís Microsoft certified consultants can help major enterprises plan, integrate and maintain major rollouts of the latest versions of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you configure Cisco products for connectivity solutions that incorporate simple, high-speed, integrated, and wireless networking.

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Firewall Configure for Juniper J6350 Router
Juniper J Series Firewall Network Security Auditing

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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Exchange 2016 Compliance On-site Support
Exchange 2016 SharePoint integration Remote Support Services

Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange 2016 including designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines, databases and log files; configuring HLB for high-availability CAS services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

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Services for Progent Management Team

Progent's management team consists of industry veterans with decades of experience providing network consulting services, troubleshooting, and long-term information system planning to organizations ranging in size from small offices to Fortune 500 companies. Great service requires great people, and Progent is proud to have assembled a management team that can provide customers with the best service value in the industry.

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