Immediate Online Troubleshooting for Tucson Computer Systems
Fast Phone Help for Tucson NetworksFor companies located in Tucson or anywhere in Arizona, Progent offers remote technical support for information systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified engineers have delivered online troubleshooting to companies in all 50 states in the U.S. (Refer to recommendations from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE-certified network specialists to help with complex networking problems, as well as the services of CISSP-certified security experts to help with advanced security design and diagnostic issues.

Progent's remote technical support experts offer exceptional leverage due to the fact that they possess the practical experience and have access to the sophisticated technology necessary to solve the majority of network issues quickly. This lowers direct expenses because solutions accumulate minimal billable consulting minutes. Online help also avoids the expense of sending a consultant to your location. Your company saves additionally in incidental costs by reducing or eliminating network outages and related losses stemming from business disruption, upset clients, unproductive employees, and de-focused executives. Progent's extensive online consulting expertise is especially helpful in environments that are dependent on public clouds for critical infrastructure or applications such as Azure, Amazon Web Service, or Office 365 Exchange Online, where onsite support may not be an alternative.

Progent's pricing model for online help is structured to stretch your network support investment. Progent bills by the minute for phone assistance, so you are invoiced just for the services that you receive. Unlike many online support organizations, Progent imposes no initialization surcharge or minimum job duration. Progent's per-minute billing unit and clean policy for pricing prevent scenarios where quick repairs somehow turn into large bills. Progent's penchant for handling problems efficiently means you saves cash.

Progent's Online Consulting and Technical Support Services
Over time, Progent has fine tuned a collection of customized tools and field-tested methodologies which permit the maximum level of efficiency for online technical support and repair for computer systems of all sizes. Progent offers safe Virtual Private Network support for gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access enables the staff of Progent's Technical Response Center to access your network without compromising network security.

Progent's sophisticated customer support reporting application keeps thorough records of all service that Progent's clients have been provided. Progent's team consultants have access to the records of assistance rendered to each Progent client by any Progent engineer. This archive of trouble tickets and fixes is stored as a readily retrievable support knowledge base that enables Progent's remote support professionals to communicate their knowledge with the whole team to ensure that the value of Progent's technical support grows over time. Progent's advanced certifications and close associations with major industry leaders such as Cisco and Microsoft open up other vast technical support knowledge bases and allow quick access to vendors' in-house engineering staff with the result that Progent's remote service experts can arrive at the best solutions promptly.

Remote technical support services offered by Progent to clients in Tucson and anywhere in the state of Arizona include:

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a selection of affordable, flat-rate services intended to allow small and medium-size organizations to benefit from the same cutting-edge IT solutions deployed by many of the industry's top corporations. Progent's ProSight suite of network monitoring and management services addresses all key areas of modern networking such as email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure monitoring and management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV products. ProSight ASM protects local and cloud-based resources and offers a single platform to manage the entire threat lifecycle including filtering, detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via leading-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent's consultants can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical files, applications and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when necessary, can help you to restore your business-critical data. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top information security vendors to provide centralized control and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, enhance and debug their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration information of virtually all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating tedious network management activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding devices that require critical software patches, or isolating performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT staff and your assigned Progent consultant so all potential problems can be resolved before they can impact productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be ported immediately to a different hardware solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to get an objective evaluation of the health of their network. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) environment. Both versions also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost management, better compliance with information security requirements, more efficient utilization of network resources, faster troubleshooting, more dependable backup and restore, and higher availability. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent information assurance consultant. The interview is designed to help evaluate your organization's ability to stop or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information concerning your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient AV and backup/recovery environment that aligns with your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

Special Consulting Programs Offered by Progent
Progent offers the services of world-class online consulting experts for contract IT programs. Progent's charges for longer-term consulting projects are set according to the qualifications of the engineers involved. Progent's background in these special fields of computer technology allows clients to complete major initiatives economically and on schedule. Progent's special online engineering solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk support alternatives for organizations with networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Call Center outsourcing, virtual Helpdesk services, and Helpdesk operations consulting. Progent's Call Center outsourcing support services are designed for companies who lack the resources to build and maintain an in-house Help Desk Call Center but who want quick communication with an effective Help Desk Call Center with professional phone support plus the ability to escalate the most challenging problems to high-level engineers.

    Progentís Virtual Call Center is designed for bigger companies and serves as a seamless addition to your existing Helpdesk resources. Progent's Virtual Help Desk can serve as a an escalation alternative for complex technical problems, or be ready in hectic instances when your regular support engineers are swamped.

    Progent's Help Desk Call Center staff of experienced information technology experts provides your clients in Tucson or anywhere in the state of Arizona fast contact with a large support group with substantial background delivering telephone-based support and online repair service for computer environments powered by Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to give the Call Center the reputation as a major enabler of business productivity, and Progent's intent is to solve rather than simply record IT issues.

  • Applications Services: Education, Custom Programming, and Integration
    Progent's Applications Consulting Team provides phone-based and in-depth engineering expertise and training in special business application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and CRM. Progent also can provide consulting expertise, custom programming, and education for Microsoft applications such as CRM, Project, Office 365 Word, and Microsoft Office 365 Excel. To learn additional information about Progent's expertise, customization, and training offerings, visit Progent's Applications Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10 clients; cohesive integration of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class online and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new implementation of Microsoft System Center 2016, extend or optimize your current one, upgrade efficiently from an earlier release of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring Services
    Progent can deliver companies in Tucson, or anywhere in the state of Arizona, remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting and System Center 2012 Operations Manager (SCOM 2012) support. Progent can adapt SCOM for your business so that your computer support is proactive and automated. By spotting possible trouble spots before they expand into downtime, remote monitoring can minimize stressful and expensive service breakdowns. Progent can also use server and infrastructure monitoring products like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Windows systems, or environments powered by a variety of platforms.
How Your Tucson Company Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about emergency remote help with Microsoft Windows, Apple macOS and OS X, or Linux computer systems, visit Progent's Emergency Phone-Based Support, telephone 1-800-993-9400, or visit Contact Progent. For organizations and new businesses in Tucson or anywhere in the state of Arizona, Progent's phone-based computer support engineers can provide effective and cost-effective system help whenever your company needs it. Long experience offering remote repair services has led to Microsoft Partner status for Progent's consultants and has helped Progent to develop high-end troubleshooting capability and to fine tune online access technology to fix network problems rapidly while avoiding the expense and lost time that comes with on-site support calls.

Even if your Tucson organization has a local freelance support technician or maintains an in-house IT staff that can handle ordinary computer problems, Progentís Microsoft and Cisco certified engineers are available to offer a convenient and transparent remote expansion of your on-site resources in cases when your regular service personnel either lack the time or the expertise to fix unexpected system emergencies or particularly challenging integration projects.

Advantages of Progent's IT Support for Companies in Tucson
Progent's remote support services enable your Tucson business to enjoy the benefits of immediate, enterprise-level IT support without the expense of maintaining an in-house IT staff. Your information system will derive greater strategic worth by becoming increasingly reliable, productive, and protected. Advantages to your company include:

  • Seamless virtual expansion of your on-site IT resources
    For most offices in Tucson and throughout Arizona, nearby network support resources, whether consisting of outside consultants or a full-time maintenance staff, can solve the majority of network issues. On the other hand, IT crises sometimes spring up when local support personnel are too busy or unavailable, and some problems may involve technology that is unfamiliar to your local support people. In these situations, Progent's online support specialists offer an easy, quick, and affordable way to augment your local help and to pass on valuable information to increase your ability to resolve downstream problems locally.

  • Less Reliance on Freelance Service Providers
    For network support, smaller companies commonly depend on independent freelance service providers. While freelance consultants carry smaller overhead than big service firms and can afford to charge lower rates, they are occasionally overbooked, making it hard to respond quickly to crisis situations. If an independent consultant is occupied with another client, sick, on vacation, or in training, the absence of reserve help may force your business to wait for assistance during an emergency. As your company grows, system unavailability and problems with vital applications become more costly. The money you thought you were saving on a freelancer can be consumed quickly by lost productivity. Progent provides an on-call source of backup service expertise to make sure your IT system is always up and running.

  • Create a Scalable Foundation for Smooth Growth
    Companies often begin with an IT architecture created on a modest budget. Lacking a scalable infrastructure, slap-dash repairs often get thrown on top of a weak foundation. When a company grows, stability and scalability issues can impede the success of the organization. Such poorly designed environments require careful assessment, intelligent strategic planning, and wide IT expertise to evolve to a system infrastructure that can provide the solid foundation to handle vital business requirements and simplify future growth.

  • Interact with Problem Solvers Instead of Product Sellers
    Smaller businesses require guidance and technical training to navigate through an ever more complicated maze of product alternatives capable of promoting business success and improving efficiency. These companies do not need a computer engineer who is attempting to resell a certain vendor's technology. IT consulting and product sales can result in a scenario where the proposed solution is built around a profitable product instead of the genuine needs of a client. Progent eliminates these dilemmas by selling only services instead of products. This allows Progent to match technical consulting with the best needs of clients.

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support company and Progent's staff size, breadth of IT experience, refined support tools, and familiarity with enterprise networking allow companies to avoid the pitfalls associated with exclusive reliance on smaller consulting firms, independent freelance service providers, or limited in-house IT help.

Progent stands out by offering:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier experts average more than ten years of hands-on professional experience, at the front lines of IT service, performing a broad variety of IT tasks for an extensive array of businesses. Every Progent support professional shares a proven collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its support personnel. This ensures that you get not only expert IT help, but also a support engineer with proven methods for using computer knowledge to fix actual network problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for online service and in-person help by the minute. Consequently, you owe just for delivered services. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no minimum charge and requires no monthly commitment for support services provided during normal working hours. Many service organizations demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large invoices for quick repairs so you won't be forced to allow less critical problems to stay unaddressed.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By educating clients to resolve problems that are within their comfort zone, Progent is able to concentrate on providing hard-to-find skills where Progent faces little competition. Businesses who utilize familiar independent service providers or who employ in-house IT personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more robust, secure, and efficient.

  • Automated Network Monitoring with MS System Center Operations Manager
    Progent is one of the few support firms to offer 24x7 network monitoring services based on MS System Center Operations Manager. MS System Center Operations Manager causes your computer support to be proactive rather than reactive. By anticipating possible problems before they result in lost productivity, system monitoring can keep your IT network from stressful and expensive availability losses.
How Does Our Company Start Receiving Remote Computer Help from Progent?
To initiate Progent's online help services or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network help, go to Immediate Online Support.
  • Microsoft and Cisco Certified Tucson Specialist
  • Montana Integration Consulting
  • Tucson, Arizona Outsourcing
  • Computer Consultants
  • Tucson, AZ Information Technology Consulting
  • Tucson, Arizona Computer Engineer
  • Support Services
  • Cisco System Consultant
  • Tucson Help and Support


An index of content::

64-bit Processing Specialists Specialist for 64-bit Computing
Remote Access Technical Support
Support Services for VPN

Cisco's security and remote access products for small businesses represent a full line of easy-to-administer security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that align most closely with your company objectives.

Allen Network Specialists Allen, TX Professional
Windows Server 2008 Troubleshooting
Windows 2008 Engineer

Progent's Microsoft-certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your company, create test systems and migration strategies, integrate Windows Server 2008 with your IT environment and applications, educate your support personnel how to use enhanced administration utilities, and provide ongoing consulting and support via budget-friendly options such as Helpdesk support and remote technical assistance.

Amazon SQS Programming Integration Companies for Amazon cloud AMI
Contract Development for Amazon S3 backup
Amazon EC2 instances Programming Firms

Progent offers affordable online consulting to help companies to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN access and can help you deploy cloud-based or hybrid cloud ecosystems that efficiently integrate Amazon AWS services. Progent can provide occasional expertise to assist you to resolve technical roadblocks or Progent can deliver project management outsourcing or co-sourcing services to help you move to the Amazon AWS cloud on time and on budget.

Arlington Texas Technology Consulting for SharePoint 2010 Online Consulting for Microsoft SharePoint 2013 in Arlington, Kennedale, Grand Prairie
Assessment for Progent CISA Certified Security Expert Progent Technical Support Outsource
Award Winning Computer Engineer for Microsoft SharePoint Server 2010 Sonoma CA Microsoft SharePoint 2010 Specialist in Petaluma California
BlackBerry BES Troubleshooting Blackberry Specialist
Microsoft Firewall Computer Consultants
Online Support Services for Internet Security and Acceleration Server

Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds creating Microsoft-based security designs for IT networks with multiple locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company design and deploy an installation of ISA Server 2004 that supports your information protection needs without restricting your productivity.

BlackBerry Desktop Manager On-site and Remote Support in Raleigh Wake Forest Garner Cary Technical Firms for BlackBerry Email in Raleigh Durham Chapel Hill
BlackBerry Enterprise Server Express Online Consulting BES Express Services
Engineer for 802.11ac Wireless
802.11ac Wireless Consultants

Progent's Cisco-certified Wi-Fi technology experts can help you to deploy, manage, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

BlackBerry Professional Software Design Company in Ada County Idaho BlackBerry BPS Small Office IT Consultants
BlackBerry Professional Software Network Support Consulting Portland - Gresham BlackBerry Exchange Small Business Computer Consulting Firm
Cisco VoIP Solution Providers
Cisco Planning Computer Consulting

Progent's CCIE-certified networking consultants have extensive experience helping Internet Service Providers to design, deploy, manage, tune, and troubleshoot fault-tolerant, extensible network solutions appropriate for shared public networks.

Brownsville, Cameron County Microsoft and Cisco Information Technology Integrators Microsoft Network Problem Resolution
CISSP Consulting Jobs Available Employment
Professional for Dynamics GP eConnect
Coder for Microsoft Dynamics

Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to design specialized mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to design reports that let you analyze your business more thoroughly, transforming uncooked information into valuable understanding of your business.

CISSP Security Team Firewall Security Organizations
Wireless LAN Consulting Services
Wi-Fi Network Configuration

Progent can show you how to design, deploy, manage, and troubleshoot a viable Wi-Fi LAN architecture, recommend sensible technology, and integrate access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a thorough wireless system security plan that is well integrated with the security strategy for your overall business network.

California Fairfield Computer System Consultant IT Consulting Group for Fairfield Northern California
California Sonoma County Support Group California Computer Support Companies
California System Consulting for Sonoma County Installer for North Bay in California
CentOS Linux, Solaris, UNIX Support Online Troubleshooting for Red Hat Linux, Solaris, UNIX in Baltimore Maryland
Chandler, AZ Online Help Chandler On-site Technical Support
Charlotte, NC, Raleigh-Durham, NC, Greensboro, NC, Winston-Salem, NC Software Consulting MS Certified Charlotte North Carolina Network Architect
Cisco Expert Consulting Services for Progent Online Help for Progent
VMware GSX Server Specialist
VMware vCloud Director vCD Professional

Progent offers the support of a certified VMware VCDX consultant to help you design, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid deployments. Progent can provide world-class expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud environments that provide maximum uptime, data security, and application mobility.

Cisco Expert Newark Consultancy Services Company Microsoft Experts Newark, New Jersey Support Specialist
Cisco Network Assessment in Plano Dallas Onsite Support
Cisco Networking Company Ohio Cisco Server Administration Columbus, Cuyahoga County, Ohio
Cisco Outsourcing in Florida Network Support Technician for Cisco Jacksonville, Miami, Dade County, Broward County, Florida
Cisco Planning Computer Network Support Companies Computer Network Specialists for Online Cisco Certified CCIE
Cisco Tech Cisco Computer Support Consultants
SQL Server 2014 Security Computer Engineer
SQL Server 2014 Cluster Shared Volumes Consulting

SQL Server 2014 includes major improvements in critical areas including speed, availability, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services such as system design, configuration, administration, troubleshooting, and software development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 investment.

Cisco Troubleshooters Cisco Integration Firm Madison, WI
Cisco SIP Trunking Remote Troubleshooting
Technical Support for Cisco SIP Infrastructure Solutions

Progent's Cisco-certified SIP integration experts can help organizations of any size to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based SIP trunks and offer cost-effective online or onsite support to assist businesses to move efficiently to a productive unified communications environment that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business or Lync for connectivity to a SIP PSTN trunk.

Cisco VoIP Phones and Unified CM Information Technology Consulting National CCIE Expert Certified IP Telephony On-site Support
Citrix StorageLink Professionals Citrix Xen Hypervisor Professionals
Cleveland Ohio Specialist for Microsoft SharePoint Server 2013 Microsoft SharePoint Server Online Technical Support in Cleveland, Cuyahoga County
Computer Consultancy Company Microsoft SharePoint Server 2010 Technical Consultant in Anchorage Muldoon Mall
Computer Consultant in Nashville Microsoft Exchange Server 2007 IT Technical Support Company
ProSight Private Cloud Hosting Services Professionals
ProSight Virtual Machine Hosting Specialists

Progent's ProSight Virtual Hosting service combines advanced virtualization architecture, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a comprehensive information technology outsourcing alternative that enhances network availability and security, reduces management hassle, and saves money. With Progent's Private Cloud Hosting, a small or midsize business can have each of its software platforms and critical business application servers hosted in a safe and reliable facility on a high-performance, high-availability virtual server set up and supported by Progent's computer support professionals.

Computer Network Support Company for Online Cisco Certified CCIE Cisco Security Technology Consulting
WSUS Consultant
SUS Engineers

Microsoft Windows Server Update Services enables IT administrators to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the distribution of updates that are released via Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft SUS deployment, setting up user's computers, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your system environment.

Computer Support for Exchange Server 2013 Exchange 2010 Server Network Security Consulting Mesa Arizona
Enterprise hybrid cloud solutions Consult
Enterprise hybrid cloud integration Consultant Services

Progent can provide expert online consulting to help businesses integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to design and manage cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that combine on-premises IT assets along with cloud services. To help you to integrate cloud services with networks, Progent offers a range of public cloud migration support services that include Azure hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.

Computer Tech for Microsoft SQL Server 2016 SQL Server 2016 Network System Support Consultant
Configuration for Dynamics GP Great Plains Accounting Dynamics GP Great Plains Software Network Consultant
Progent Small Enterprise Network Administration
Security Consulting Company for Progent Small Business

Les Kent has a 35-year track record of effective technology integration, corporate administration, sales, and operations. He has demonstrated a knack for developing elegant information technology solutions during his time as as a network designer, programmer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and major enterprises.

Consulting Company for IT Outsourcing in Jackson County Missouri Support Consultant in Independence Raytown Grandview
Oracle DBA Consulting Services
Oracle Database Resource Manage Services

Progent offers fast and affordable remote access to an authorized Oracle database administration expert or an Oracle application programmer. Progent offers comprehensive DBA services for any version of Oracle including 10g and 11g and can also assist you to plan, create, update, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also provides consulting for Data Guard replication technologies and ASM file/volume manager.

Consulting Firms for Tucson Mandrake Linux, Solaris, UNIX On-site Technical Support in Fairfield County Connecticut
ASA 5550 Firewall Onsite Technical Support
ASA 5505 Firewall Support and Setup

Progent's Cisco CCIE-certified network infrastructure consultants can help you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

Consulting for IT Training Knowledge Transfer Computer Consulting
SQL Server 2016 SSRS Technical Support
SQL Server 2016 and Windows Server 2012 R2 IT Services

SQL Server 2016 introduces significant improvements in speed, capacity, security, uptime, mobile computing support, plus built-in BI. New features include PolyBase for processing SQL and NoSQ databases in one appliance for data warehousing, R language support, Row-level Security, Mobile Reports, and centralized control over on-premises and cloud resources. Progent's Microsoft-certified consultants can deliver online and on-premises support to help businesses of any size to configure, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.

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Microsoft SQL Server 2005 offers powerful, familiar tools to IT experts and network users, reducing the difficulty of designing, integrating, administering, and using enterprise data and analytical applications in environments ranging from mobile devices to enterprise data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consultant with real-world experience and wide knowledge in planning and building data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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Microsoft Windows Server 2008 represents a major step forward in making IT systems more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer an improved environment for web publishing. Progent can assist your company get the most from the improvements built into Windows Server 2008 by providing certified consulting, tech support, training, staffing, monitoring, and security engineering expertise.

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Progentís IT outsourcing services offer budget-friendly network consulting for small organizations. Whether it involves designing network architecture, creating an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or building an on-line eCommerce solution, outsourcing your network engineering services can contain expenses and minimize uncertainties, permitting network service budgets to increase in a more moderate and controlled manner than is possible by building up a bulky, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and highly available system foundation for your vital business software based on Windows such as Microsoft Office XP, Office 2003, and Office 2000.

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For assistance creating, enhancing, or troubleshooting business aplications for Microsoft Windows, Linux, or for the Web, Progentís team of program developers, relational database designers, and project managers can help ensure you get the job completed on time and within budget. Progent's seasoned application programmers can provide cost-effective and efficient remote help for jobs as simple as creating VBA macros for Excel or as large as rolling out line-of-business RDBMS applications based on Microsoft SQL Server or Oracle.

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Windows Hyper-V 2016 utilizes key features initially designed for and refined on Azure, among the world's biggest public clouds. This dramatically enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network topology for a cloud-centric or hybrid deployment, develop and carry out a smooth upgrade strategy, educate your IT administration and technical support personnel, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment delivers maximum business benefit.

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Configuration Manager 2016 automates software provisioning and updating, centralizes compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health reporting, enables safe self service, and offers a single control mechanism for administering mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of planning, implementing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.

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Email Guard by Postini provides continually updated spam and virus blocking, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support specialist. If your company is too small to purchase for a standard Postini license, you can still have access to Postiniís Perimeter Manager services through Progentís E-Mail Guard anti-spam and antivirus service offering. Progentís certified e-mail security consultants can help you devise an email security strategy that includes anti-spam and virus protection services and processes.

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Lync 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) telephony. Lync 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or Office 365 and streamlines administration via integration with Windows AD. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer remote and onsite support to help your company to manage and troubleshoot your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help your organization to design and carry out a smooth Skype for Business migration.

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Progentís IT outsourcing packages offer economical computer support for mid-size businesses. Whether it involves planning network architecture, setting up an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or building a web-based eCommerce application, outsourcing your IT engineering services can smooth out expenses and eliminate uncertainties, allowing network support budgets to increase in a more moderate and controlled fashion than is feasible by assembling a large, knowledgeable internal IT organization. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a protected and robust system architecture for your critical Windows-based business software including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.

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Systems Management Server provides added functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and configuring software by making it easier to install system images, control mobile computers, and operate management tools. In addition to advising you about ways to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT tasks involving areas that Feature Packs are intended to streamline. Progent's migration and upgrade services can minimize spending and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can help you develop efficient processes and policies to manage PDAs and intelligent mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates policies, processes and technologies to keep your IT computer system protected.

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Progent's certified Windows 2000 Server experts can provide computer help and IT consulting services for the complete line of .NET Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 integration, update, and support services include system planning, installation, documentation, local and remote support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.

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Progent's CISM-certified security staff can show you how to protect your Mac network through expert support offerings including performing security tests, clean up after virus and denial of service attacks, configuring firewalls, implementing secure off-site and mobile access, installing monitoring programs for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy adapted for the specific goals of your corporate information system.

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Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate as much as 50% of the time wasted searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.

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The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, tune, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

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Progent's Windows consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and onsite assessment and migration services for Windows 10 available from Progent's experts include Return on Investment analysis, project supervision, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker access, data and identity security, streamlined deployment and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and users, and post-migration consulting support.

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Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can save as much as half of the time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it.

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Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of advantages including lower capital expenditures, reductions in operational costs, improved management focus, enterprise-class security, greater availability, and regulatory compliance.

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Cisco's wireless IP phones are hardened Wi-Fi devices intended for professionals who are on the move within office, warehouse, retail or other venues where management wants user endpoints that provide more administrative control, data security and ruggedness than is possible with the BYOD style of mobile communications. Successful integration of Cisco's wireless VoIP phones typically demands that IT teams set up and fine tune numerous key pieces of your Wi-Fi infrastructure including wireless access points, routers, Cisco wireless LAN controllers, and network management software. Progent's certified consultants can provide online and onsite assistance to help you build and maintain a Cisco wireless VoIP phone solution by providing services that can range from debugging the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.

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Progent offers nationwide remote technical support and troubleshooting services for companies that operate macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft Windows products. Progent's consultants offer macOS and OS X clients a variety of IT services including desktop assistance, migration to the latest edition of macOS from other earlier versions of macOS or OS X, plus expertise with Mac applications. Progent can also help you with Apple iPhone and Apple iPad support, or migrating to iCloud. Remote IT help offers optimum leverage for your IT dollar by protecting client efficiency and shortening the hours billed for computer repair services. Advanced remote access tools and skilled technicians and engineers allow Progent to solve the majority of IT problems without wasting time and expense by traveling to your location. In most of cases your network problems can be dealt with by telephone or through a mix of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to assist you with the toughest network issues.

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Windows Hyper-V 2016 incorporates key features first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to run your critical applications, plan a cost-effective network architecture for a cloud-centric or hybrid installation, create and execute a smooth upgrade plan, train your IT administration and technical support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.

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Progent offers Windows 2003 Cluster Server consulting to help your organization implement high availability server clusters that can provide 100% operation. Windows cluster servers for high-availability networks include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. By showing you how too create fault-tolerant server clustering environments based on Windows Server Cluster 2003, Progentís Certified Windows experts make sure that your fault-tolerant clustered servers are set up to optimize the strategic advantage of your computer network.

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Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's servers in an environment that delivers the highest degree of dependability and scalability and is also easy to move to any data center. ProSight Virtual Hosting options are built on proven virtualization platforms that allow small businesses with multi- platform environments to economize significantly on the costs of capital equipment, system maintenance, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.

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Progent's remote access and smartphone synchronization experts can assist your business to plan and configure secure access solutions for remote desktops, laptops, and smartphones so they work seamlessly with your information network, enabling you to improve the productivity of your remote workers.

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ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, monitor, reconfigure and debug their connectivity hardware such as routers, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding appliances that require important updates, or isolating performance bottlenecks.

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Office 365 is Microsoft's growing suite of productivity apps and cloud services offered on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in an array of product bundles intended for customers ranging from individuals and households to global enterprises. Progent offers fast and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can assist your business to evaluate the wealth of subscription options offered with Office 365 and configure your information network with Office 365 so you realize top business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid networks that seamlessly combine on-premises and cloud-based products and services.

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Progent's Cisco certified networking consultants offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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Progent has a long background providing a full-spectrum of online IT consulting and emergency repair services to local governments and schools throughout the United States. Progent is one of the pioneers in providing advanced remote network consulting and has delivered network support to clients in all 50 states. Online support saves travel costs and solves issues more quickly than on-premises service calls.

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Progent's Network Help Desk Call Center Outsourcing Support Services for PC desktop technical support are designed specifically for small organizations who need fast access to a Help Desk Call Center with expert telephone support and full escalation capability but who must work within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Optional Remote Access Support, System Assessment, Expert Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Software Recommendation and Integration.

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If you are developing Linux-based software on a network that has Microsoft Windows-based servers, desktops, and office applications, Progent can provide comprehensive network support outsourcing that allows you to focus on your field of high-value know-how without the constant hassle of managing your business network. By using smart network monitoring and by providing online and on-site support when your company needs it, Progent represents an affordable way for managing an information system that provides high dependability, security, and performance. Progent's Linux developer assistance services feature full-service it outsourcing, virtual infrastructure, remote and in-person service and repair, 24x7 monitoring services, and Help Desk services.

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With Cisco Catalyst switches for small and medium-sized companies, Cisco enables organizations to realize the full benefits of adding intelligent services into their networks. Cisco's Catalyst switch technology allows you to enable features that make your network infrastructure sufficiently available to accommodate real-time needs, expandable to facilitate growth, safe enough to guard restricted data, and capable of prioritizing and controlling all traffic to streamline network performance. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Cisco switches appropriate for your business. In addition, Progent's CISA certified security specialists can help you create a strategic security policy and set up Cisco switches so they help support your security strategy. Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Catalyst 4948 switches, and Catalyst 6500 switches.

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Progentís computer outsourcing support offerings for small companies feature designing Windows XP, .NET Server, and Microsoft BackOffice systems, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-premises repair, resolving stubborn IT problems, and creating a comprehensive security plan. Progent can help you enhance system reliability and throughput via zero-downtime configuration, redundant network topology, and proactive network monitoring. Progent also provides project management assistance for major migrations and can assist with requirements definition, product identification, BOM development, vendor qualification, procurement coordination, and full documentation. Progentís IT outsourcing help also features education for office productivity packages such as Microsoft Office.

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Progent can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller solutions.

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Progent's Network Help Desk Call Center Outsourcing Support Services for desktop support are intended specifically for small businesses who require immediate availability of a Help Desk Service Center with professional telephone support and effective escalation options but who must operate within a modest IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Secure Remote Access Support, System Evaluation, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Software Selection and Integration.

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Progent provides customers access to consultants who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that clients deserve to know that their IT support professionals have formal training as well as extensive real-world field experience so that Progent's customers can engage Progent's service with confidence. In many cases, vendor credentials like the CCIE brings priority for substantially superior vendor assistance than is offered to non-certified service providers, allowing Progent to offer customers a better class of computer service. In other cases, recognized certifications such as CISA or ISSAP for IT security can help enterprise customers to show compliance with regulatory demands by using the assistance of accredited IT experts.

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Progent offers cost-effective remote consulting to help your business to design, deploy, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for quick tasks to help you through specific technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you build or maintain a resilient, secure and efficient infrastructure that aligns with your mode of computing. Progent also offers remote or onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the strategic value of your information network.

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Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 migration plan that avoids network downtime, reduces long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the background to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.

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Progent offers support expertise for WatchGuard Firewall security products including the WatchGuard XTM and Firebox lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall security product that fits your network security plan and meets your computer budget. Progent can also help you to integrate WatchGuard Firewall/VPN and SSL VPN devices with protection products from other suppliers and offer a convenient source for network help, education, and security consulting.

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ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the health of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT management personnel and your assigned Progent consultant so that any potential issues can be resolved before they can disrupt productivity.

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Progent's Citrix consultants can assist you to plan, install, administer, and troubleshoot a virtual application delivery and management system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network for delivering server-side and client-side applications, and Progent's remote datacenter support experts can assist you to administer and maintain a remote datacenter that features high availability, advanced security, and rapid recovery.

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Progent can provide affordable remote support to help companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN access and can help you create all-cloud or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS resources. Progent offers as-needed consulting to help you to resolve technical roadblocks or Progent can deliver project management outsourcing or co-sourcing services to help you move to the Amazon AWS cloud on schedule and within budget.

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Progent's Microsoft-certified engineers can provide advanced expertise in implementing, operating and debugging all versions of Project, Project Server, and Project Online and can provide a broad range of cost-effective online support services following industry best practices to help businesses of any size to receive all the benefits of this powerful platform. Support services offered by Progent include solution planning, software configuration and upgrades, strategies for secure file and status sharing among onsite and remote or mobile users, network optimization, and specialized webinar training classes.

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Integration Consulting for Windows 8.1 BitLocker

Windows 8.1 is designed to power computers from smartphones and tablets to power-user desktops. An abundance of new and improved capabilities, such as touch screen interface and signature live tiles user interface, provide a broad selection of advantages for companies who know how to exploit them. Progent's Microsoft-certified experts can assist bring your organization up the learning curve with Microsoft Windows 8.1 and show you how to derive maximum competitive value from the operating system's many technical enhancements.

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VMware VCDX certified Consultant Services

VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also permits non-intrusive testing for disaster recovery, upgrades and fixes and can produce reports to verify complete service recovery, validate SLAs and prove compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the complete logical network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to plan, configure, test and manage a DR solution powered by VMware SRM and VMware NSX.

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