Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time among the most popular solutions for achieving mobile access to messaging, calendars, web applications, and other vital business data. Progent offers Tukwila, Washington businesses support from BlackBerry-premier professionals who can help organizations to manage their BlackBerry deployments or migrate smoothly to a current mobile solution.
As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the standard for businesses of any size, successful integration and maintenance of RIM BlackBerry solutions has grown more difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses often turn to external support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's proven online support model, provides small companies an economical alternative for incorporating RIM BlackBerry products productively into their business information network.
Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration tools to help you track and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom wireless applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered quickly and thoroughly.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
Progent locations in the Seattle Metro Area
Consulting Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry devices, providing a single solution for controlling critical tasks such as smartphone deployment, upgrades, and retirement while also providing a solid infrastructure for security and high availability. BlackBerry Enterprise Server supports transparent integration between Exchange Server, Groupwise, or Lotus messaging platforms and BlackBerry smartphones and supports wireless synchronization.
BlackBerry Enterprise Server provides a wealth of data protection capabilities beginning with automatic encryption of information transmitted between a BlackBerry device and BES Server based on AES or Triple DES. BlackBerry Enterprise Server also allows great versatility in selecting degrees of protection to meet the specific requirements of your environment. Progent's BlackBerry authorized consultants can help your company to choose advanced security features and activate them remotely. Samples of these wirelessly configurable security features are:
- Disable a BlackBerry smartphone
- Wipe information from a missing or stolen BlackBerry device
- Lock out Bluetooth functionality
- Activate internal protection against malicious attacks
BES Server also offers versatility in selecting mechanisms to keep mobile users from loading or executing unsafe or prohibited applications. Progent can assist you to choose protective processes such as:
- Specify exactly what applications are permitted on the device
- Block third-party applications from allocating persistent memory on the BlackBerry device
- Determine what resources third-party programs can access on the device
- Limit the kinds of connections external programs running on the device can establish
- Block all third-party programs from being loaded or executed on the device
Expert BlackBerry Technical Services Offered Online from Progent
Progent's authorized BlackBerry engineers are available by phone to deliver prompt technical help to businesses in the Tukwila region or anywhere in the state of Washington. Progent's seasoned remote technical support team has helped IT organizations solve network problems and reduce IT service costs in each state in the United States and built a large following of loyal customers. (Refer to Progent's client testimonials.)
Progent offers remote consulting support for a broad selection of technologies related to BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry certifications earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also help your company to resolve a wide array of issues concerning synchronization, handset recognition, messaging consistency, web access, wireless connections, IM, desktop application installation, and Desktop Redirector.
As a leader in delivering nationwide remote consulting services for small office networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support expenses at a minimum and, by solving issues quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry consultant offers support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements assessment, system architecture, installation planning and implementation, performance optimization, configuration of a high-availability architecture, data backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a mobile wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management model and physical components match your requirements, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning options for software editions, server hardware and mass storage, network topology, and application configuration.
To maximize system security, Progent's BlackBerry-certified consultant can assist your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.
Contact Progent to Get Support from a BlackBerry-Qualified Professional
If you wish to get in touch with Progent about professional support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.