Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most popular products for maintaining location-independent connectivity to messaging, scheduling, web applications, and other vital business information. Progent offers Tulsa, Oklahoma companies support from BlackBerry-certified professionals who can help businesses to manage their BlackBerry deployments or transition smoothly to a more popular mobile platform.
As the sophistication of small company networks has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for businesses of all sizes, successful deployment and support of RIM BlackBerry technology has become more difficult. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small organizations often turn to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and repair BlackBerry-based solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry technology expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small companies an affordable alternative for incorporating BlackBerry products seamlessly into their business information network.
Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can track and support BlackBerry devices throughout your company, define security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and thoroughly.
Technical Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines administration and maintenance of BlackBerry devices, offering a centralized solution for controlling key tasks such as smartphone deployment, upgrades, and retirement while also providing a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports transparent integration between Exchange, Groupwise, or Lotus Domino email servers and BlackBerry smartphones and allows wireless synchronization.
BlackBerry BES Server offers a wealth of data protection capabilities starting with advanced encryption of messages transmitted between a BlackBerry smartphone and BlackBerry BES Server based on AES or Triple DES. BlackBerry Enterprise Server also allows excellent flexibility in selecting degrees of security to match the special needs of your company's environment. Progent's BlackBerry authorized engineers can help you to choose powerful security features and enable them remotely. Examples of these over-the-air configurable security features are:
- Disable a device
- Erase information from a lost smartphone
- Disable Bluetooth
- Activate built-in protection against malicious attacks
BlackBerry Enterprise Server also provides flexibility in selecting how to prevent users from loading or executing unsecure or unauthorized software. Progent can help you to select protective techniques like:
- List precisely what programs are permitted on the device
- Block external programs from using persistent memory on the smartphone
- Select what functions external programs can use on the device
- Restrict the types of access third-party applications running on the BlackBerry smartphone can establish
- Block all third-party programs from being loaded or executed on the BlackBerry smartphone
How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can in addition help your company to troubleshoot a wide array of problems concerning synchronization, handset detection, messaging consistency, web browsing, wireless connections, IM, desktop application configuration, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide online technical assistance for small office IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless support expenses at a minimum and, by solving issues promptly, improves the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, install the MDS and Instant Messaging, implement push and pull access control lists, manage Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements analysis, solution design, deployment strategy and execution, performance optimization, design of a high-availability architecture, information backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to design a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry BES Server, help you to determine which administration model and physical components meet your requirements, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about options for software editions, processors and mass storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry consultant can help you to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to run company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.
Contact Progent for Support from a RIM BlackBerry-Certified Specialist
To contact Progent about consulting assistance for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.