Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once among the most popular solutions for achieving mobile connectivity to messaging, scheduling, web programs, and other critical business information. Progent offers Tulsa, Oklahoma companies the expertise of BlackBerry-qualified experts who can help organizations to maintain their BlackBerry deployments or migrate efficiently to a more popular smartphone platform.
As the sophistication of small business networks has increased, and as the need for enterprise-class protection, reliability, and recoverability has become the standard for organizations of any size, successful deployment and support of BlackBerry technology has become increasingly challenging. To handle issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small organizations frequently resort to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the need for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's proven online support capabilities, gives small businesses an economical alternative for integrating BlackBerry products productively into their IT network.
Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined administration tools so you can track and support BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom mobile applications, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.
BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) offers businesses a single and secure source for incorporating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve consistent information for collaborative programs such a schedules, contact lists, to-do lists, instant messaging, and specialized business programs. Thanks to BlackBerry Enterprise Server support for Exchange Server, mobile workers carrying BlackBerry smartphones can have push-based connectivity with Exchange messages as well as to instant messaging-aware applications via Microsoft Communications Server and Lync Server support.
Progent's BlackBerry-certified consultants can show you how to plan, install, and maintain BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the expense of supporting mobile workers.
How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements analysis, solution design, installation planning and implementation, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a mobile wireless system that meets your IT budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which administration approach and physical components match your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed decisions about alternatives for software versions, processors and mass storage, network architecture, and application configuration.
To maximize system protection, Progent's BlackBerry consultant can help your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and delete BlackBerry device users on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, install the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about technical assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.